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Reviews of Kilcoy Gardens Motel

3 out of 5
Kilcoy Gardens Motel
62 Hope St, Kilcoy, QLD

Reviews

8.6

Excellent

Rating 10 - Excellent. 42 out of 86 reviews" "
Rating 8 - Good. 30 out of 86 reviews" "
Rating 6 - Okay. 12 out of 86 reviews" "
Rating 4 - Poor. 1 out of 86 reviews" "
Rating 2 - Terrible. 1 out of 86 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Alison

Travelled with partner
Very old rooms which is fine, but need carpets cleaned and bathrooms had a lot of mould on the ceiling and grout. Not sure that the blankets are switched out and cleaned in between guests. 3 stars is being kind. Walking distance to the town centre.
Stayed 2 nights in Apr 2024

8/10 Good

William, Hamilton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Comfortable bed. Clean.
Stayed 2 nights in Feb 2024

6/10 Okay

Vikki

Disliked: Property conditions & facilities
Country Motel
Not very well maintained - old furniture and BBQ at back of motel, gardens and lawns a bit over grown BUT the room was clean and comfortable and the bed was great - inside was what I would expect of a country motel. Handy to park and servo and an easy night stop over.
Stayed 1 night in Dec 2023

10/10 Excellent

Janette

Stayed 1 night in Nov 2023

6/10 Okay

Verified traveller

Travelled with family
Serves the purpose as a comfortable roof over our heads. Not like it used to be. Cheap shower nozzles in most rooms need fixing &/or replacing as they blow water everywhere. No spare rolls of toilet paper provided. New management no longer provide Netflix. Is always reasonably clean.
Stayed 1 night in Oct 2023

10/10 Excellent

Mickael

Stayed 2 nights in Oct 2023

8/10 Good

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it was clean and quiet even though near main rd. The staff were lovely and helpful
Stayed 2 nights in Sep 2023

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Leah

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023

6/10 Okay

Elva

Travelled with family and small children
No security light on walkway outside room.
Stayed 2 nights in May 2023

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hosts lovely and helpful. Clean and comfortable.
Stayed 1 night in Apr 2023

8/10 Good

Tania

Stayed 1 night in Apr 2023

8/10 Good

Debra

Stayed 1 night in Mar 2023

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Mar 2023

8/10 Good

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable
Stayed 1 night in Mar 2023

10/10 Excellent

Hailee

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
:)
Stayed 1 night in Mar 2023

10/10 Excellent

sharron

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was all good as usual thank you
Stayed 1 night in Mar 2023

8/10 Good

Ann

Stayed 2 nights in Feb 2023

10/10 Excellent

Sharon

Stayed 1 night in Jan 2023

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities

2/10 Terrible

Stephanie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

8/10 Good

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in lady was very pleasant, co-operative and helpful. Large units, really really easy parking.

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean friendly staff close to the bakery 😋

10/10 Excellent

Peta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a peaceful, restful environment. Clean rooms and accommodating staff and management. Priced affordably as well.
Response from Bruce on 8 Nov 2022
Thank you.We look forward to you visiting again sometime.

8/10 Good

rob

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
well located clean and comfortable
Response from Bruce on 2 Nov 2022
Thank you

8/10 Good

DIANNE

Stayed 1 night in Oct 2022
Response from Bruce on 23 Oct 2022
Thank you

8/10 Good

Maryann

Liked: Cleanliness, staff & service
Stayed 5 nights in Sep 2022

10/10 Excellent

Lynne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The person on the desk was very helpful as I booked in on line and did the wrong date.
Stayed 1 night in Sep 2022
Response from Bruce on 2 Oct 2022
Pleasure to sort a room for you. Glad you enjoyed your stay.

8/10 Good

Emma

Liked: Staff & service
Disliked: Amenities
Mould in bathroom and room smelled musty
Stayed 1 night in Sep 2022

10/10 Excellent

Elysha

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was immaculately cleaned. Everything worked and was presented with a simple elegance. Undercover parking which fit my ute on without me having to remove my recovery boards. Lady at reception was just lovely. Would happily recommend
Stayed 1 night in Sep 2022
Response from Bruce on 15 Sept 2022
Thank you for your very kind review and comments. Lovely to know we are providing good service.

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service
Stayed 1 night in Sep 2022
Response from Bruce on 12 Sept 2022
Sorry you experienced problems with your stay. If you can please contact to advise why we received a low score this will help us improve.

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

8/10 Good

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2022
Response from Bruce on 25 Aug 2022
Thank you

10/10 Excellent

Melinda

Stayed 1 night in Jul 2022
Response from Brucce on 25 July 2022
Thank you very much for your kind review. We are thrilled.

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Bruce on 19 July 2022
thanks

6/10 Okay

BERYL

Travelled with partner
Disliked: Amenities
Ok
Stayed 1 night in Jun 2022
Response from Bruce on 21 June 2022
Thank you for your revie

8/10 Good

KAYLENE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly welcome, efficient check-in, clean and comfortable accommodation. Very quiet
Stayed 1 night in May 2022
Response from Bruce on 11 May 2022
Thank you. Very pleased you were comfortable

10/10 Excellent

Tim, Toowoomba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean motel and very friendly staff
Stayed 1 night in Apr 2022
Response from Bruce on 11 May 2022
Thank you. Very pleased you were comfortable

6/10 Okay

Verified traveller

Liked: Staff & service
There was a mustiness to the room. Needs a little updating.
Stayed 1 night in Apr 2022
Response from Bruce on 8 Apr 2022
Unfortunately being an anonymous review we can't see which room you stayed in to correct the problem. However, we thankyou for your comments.

10/10 Excellent

Hope

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable prices, clean, friendly staff
Stayed 2 nights in Mar 2022
Response from Bruce on 22 Mar 2022
Thank you for your kind review. Always nice to have positive feedback.

10/10 Excellent

Leena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 2 nights to visit a local festival. Comfortable bed and lovely quiet area. Walked to bakery, local shops and information centre. Will stay again :)
Stayed 2 nights in Mar 2022
Response from Bruce on 22 Mar 2022
Thanks for your lovely review. Hope to see you again soon.

8/10 Good

Lowell

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy. Easy access
Stayed 1 night in Mar 2022
Response from Bruce on 22 Mar 2022
Thanks for your positive review. Appreciate the feedback

10/10 Excellent

Allan, Nanango

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Previously stayed here, reception is friendly and a discoutlnt certainty helped. Highly recommended.
Stayed 1 night in Jan 2022
Response from Bruce on 26 Jan 2022
Thank you for the lovely review. We appreciate the positive feedback.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Great value, check-in was easy. Nice spot just off the main road, noise was not noticed.
Stayed 1 night in Dec 2021
Response from Bruce on 12 Jan 2022
Thank you for your kind review.

10/10 Excellent

Lynette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and Clean
From check in to check out all was satisfactory. Just a couple of small things. The car park was a little tight/narrow for a Tarago. And the single bed was unstable on the castors. Not good for someone with a broken foot when the bed moves too easily.
Stayed 1 night in Dec 2021
Response from Bruce on 12 Jan 2022
Thank you for your positive review and comments for us to follow up.

10/10 Excellent

Danielle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and accommodating. Rooms were clean & beds were comfortable.
Stayed 1 night in Nov 2021
Response from Bruce on 6 Dec 2021
Thank you for your kind comments

6/10 Okay

Phillip

Liked: Room comfort
Quaint & Tired.
A little motel beside a major highway, I was expecting some road noise, I was'nt disappointed. Although a nice size room, it is very dated & tired. Bed was comfortable. But, most things needed cleaning, repair or painting.
Stayed 2 nights in Oct 2021
Response from Bruce on 5 Nov 2021
Thanks

6/10 Okay

Edwin

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
There was no information about anything in the room.
Stayed 1 night in Sep 2021
Response from Bruce on 1 Oct 2021
New compendiums are being printed

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service, comfortable stay
Stayed 1 night in Jul 2021
Response from Bruce on 5 Aug 2021
Thank you very much

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for me
Stayed 1 night in Jul 2021
Response from Bruce on 19 July 2021
Thank you