Lobby
Check availability

Reviews of Hyatt House Kanazawa

3.5 out of 5
Hyatt House Kanazawa
1-5-2 Hirooka Ishikawa-ken, Kanazawa

Reviews

9.4

Exceptional

Rating 10 - Excellent. 225 out of 297 reviews" "
Rating 8 - Good. 56 out of 297 reviews" "
Rating 6 - Okay. 9 out of 297 reviews" "
Rating 4 - Poor. 6 out of 297 reviews" "
Rating 2 - Terrible. 1 out of 297 reviews" "

9.8/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ava

Liked: Cleanliness, staff & service, property conditions & facilities
We had an excellent stay here and would recommend to everyone!
Stayed 1 night in May 2024

10/10 Excellent

Maria, Highland lakes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! Room was spacious and very comfortable. Location was great very walkable to all the sites
Stayed 2 nights in Apr 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel
Stayed 3 nights in Mar 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best designed suits of any suite we ever stayed at. Ingeniously put together with style,storage and privacy. Besides the wet room bath, the toilet room with its own sink can be closed off from either the bedroom or living rooms very comfortable sofa bed. Kitchen has everything you need. Great location within 20 yards of the train station and all its restaurants and shopping, yet very quiet! Kanazawa. Bus service from station loops around the city in both directions so you can get close to any of the famous sites and things to do
Stayed 3 nights in Mar 2024

10/10 Excellent

MASAKAZU, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to explore Kanazawa and surrounds, close to trains and buses. Excellent dining options close by as well.
Stayed 4 nights in Jan 2024

10/10 Excellent

LEONORA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay at a great location! Our best stay in the chubu trip so far~
Stayed 1 night in Dec 2023

10/10 Excellent

REBECA

Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is very new and spacious. Excellent location
Stayed 3 nights in Dec 2023

10/10 Excellent

Kazuyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay like living.
It was amazing. A nice natural modern decor. A huge space for one person. Well equipped kitchen. Spacious Japanese style bathroom. Separate clean washlet style toilet. Comfortable beds and a sofa bed. Good healthy breakfast. Comfortable lobby. I had a comfortable stay. I’d like to stay again.
Stayed 7 nights in Nov 2023

10/10 Excellent

I-Ting

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and warm place
Stayed 1 night in Aug 2023

10/10 Excellent

Noah

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite was very wheelchair accessible as advertised!! Staff were wonderful and it was very enjoyable. Highly recommend staying if in Kanazawa for convenience and comfort:)
Stayed 3 nights in Nov 2023

10/10 Excellent

CHEUK HO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very neat and clean hotel. Super value for money, right next to Kanazawa station as well: you can find a covered path through malls between the station and hotel, will not be bothered by rain. Unit is like a neat studio flat with everything you need.
Stayed 1 night in Nov 2023

8/10 Good

Sun kiu

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It's more we expected
Stayed 2 nights in Nov 2023

8/10 Good

Cirilo

Travelled with partner
Breakfast buffet was not good. Very limited items to choose from. Taste was 5/10
Stayed 3 nights in Nov 2023

10/10 Excellent

Tsz Yiu

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2023

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly situated next to the train station. Easy to get around either by train or bus. Also walkable albeit 40 min walk out to touristy areas. Very nice place. Staff was excellent
Stayed 3 nights in Nov 2023

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room is spacious and well considerate room structure.
Stayed 2 nights in Nov 2023

10/10 Excellent

LEE KOON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the station and transport to everywhere i easy. Stay and staff are great and helpful
Stayed 2 nights in Nov 2023

10/10 Excellent

Michael, Etobicoke

Liked: Cleanliness, staff & service, property conditions & facilities
The location perfect , close many nice places and restaurant . Jim was friendly and helpful with many information . The room we stay nice , big and clean . The breakfast nice also with a lot of fruits

10/10 Excellent

Julian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel! So close to all transport options as well as good dining locations! Best hotel during this year's trip.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All business
Good overall experience. A little hesitant felt when ask for help. Good breakfast for one per room.
Stayed 2 nights in Oct 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Couldn’t ask for more from a hotel.
Stayed 1 night in Oct 2023

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find, wish we were staying longer!
Everything about Hyatt House Kanazawa was faultless. Having a smaller 'boutique' feel than bigger hotels however with all the facilities that any 5 star hotel has. The Hotel still has a brand new feel about it, located perfectly, next to Kanazawa Station and bus terminal.
Stayed 1 night in Oct 2023

10/10 Excellent

Winnie Sze Wan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

10/10 Excellent

Sanae

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 2 nights in Oct 2023

10/10 Excellent

Joyce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient, nice & clean room!
Stayed 3 nights in Oct 2023

10/10 Excellent

CHONG-YIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well-designed and spacious room. Sufficient kitchen area with dishwasher, electric stove, and everything you need to enjoy a simple meal in your room. Toilet and bathroom are separated so people can take care of different business concurrently. HDMI port on the wall along with power so you can play your own entertainment with ease. Coin-operated washers (detergent added automatically by the washer) and dryers available. The hotel is located just 2 minutes away from the Kanazawa Station exit with a 7-Eleven and you can also go through the Rinto shopping center to avoid sun/rain. Plenty of good restaurants at the station and nearby shopping centers. Definitely will stay again and will start looking for other Hyatt House properties.
Stayed 3 nights in Sep 2023

10/10 Excellent

Dvir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel !!! It’s a Japanese standard with North America’s touch..
Stayed 2 nights in Aug 2023

10/10 Excellent

pei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Location is excellent. It would be better if the they can serve different dishes in breakfast buffet once a while.. It got boring after 5 nights stay. Thanks.
Stayed 5 nights in Jul 2023

10/10 Excellent

akiko

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It locates right next to the main Kanazawa station. Millions of shops and restaurants are near by. Very convenient location.
Stayed 5 nights in Aug 2023

10/10 Excellent

Vonn-Sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, modern property. Room size is just right. Place for luggage to unpack.
Stayed 2 nights in Aug 2023

10/10 Excellent

Salai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean with friendly staff. They let me check in a few hours early without any extra charge.
Stayed 1 night in Jul 2023

10/10 Excellent

MICHAEL

Stayed 1 night in Jul 2023

10/10 Excellent

adrian del

Liked: Cleanliness, staff & service, property conditions & facilities
nice big rooms with the option to eat in the room , close go the station , very clean
Stayed 2 nights in Jul 2023

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Room and bath was spacious. Nice amenities (particularly the body lotion). Overall comfortable stay.

10/10 Excellent

Wilson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Nice and clean large room. Will stay again
Stayed 2 nights in Jun 2023

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great value. Close to the station and restaurants. Friendly staff. Great breakfast, comfortable room.
Stayed 3 nights in Jun 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Wonderful hotel with wonderful staff. The room was much larger than I expected, including the bathroom.
Stayed 3 nights in May 2023

8/10 Good

Michael, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Modest but nicely designed property with good amenities for travelers. It faces the railroad tracks, but noise was not a problem. It is only a couple of minutes walk from the train station and bus stops. There’s a small mall next door with restaurants and some shops, including a deli. The breakfast is not very good but sufficient for a light breakfast.
Stayed 2 nights in May 2023

10/10 Excellent

William, West Vancouver

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was a great choice - and will do it again if back. While it was at the train station, it was easy walking distance to all areas. Was nice to have a nice place to stay outside of the action. And shopping at the train station was fantastic. Hotel was very nice, great deal. Staff wonderful. Didn't have the local charm of other hotels, but I have had lots of that in other cities.
Stayed 2 nights in Apr 2023

10/10 Excellent

Brent, Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property was fantastic. Rooms are large, the hotel is modern, and the hotel conveniently located next to the train station. There are a ton of amenities adjacent to the hotel (tons of food options and shopping) I would highly recommend this hotel.
Stayed 2 nights in May 2023

10/10 Excellent

Jiromi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Koji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

anh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious room with kitchenette. Clean. Beds comfortable. Free breakfast for one was very good, though same everyday. Right next to Kanazawa Station which was very convenient. We could see the Shinkansens and other trains pulling into the station from my window. However, it was not noisy in the room. Would definitely stay here again if we come to Kanazawa..
Stayed 5 nights in Apr 2023

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great basic hotel. Right by the Kanazawa train station. Environmentally friendly. As such if you need toiletries and pajamas they are provided in the lobby and not automatically provided. Laundry facilities in the building (but as there are only a few machines, there is a bit of a wait to actually use). Wonderful service at front desk.
Stayed 2 nights in Apr 2023

10/10 Excellent

RAFAEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, nice and helpful staff, clean and comfortable.
Stayed 3 nights in Apr 2023

10/10 Excellent

tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great location. Adjacent to train station with covered walking to hotel. Lots of restaurants and shopping nearby. Very friendly and efficient staff. Comfortable, spacious and quiet rooms. Great breakfast

10/10 Excellent

noel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located next to Kanazawa station. It could not be more convenient. The property is stylish, modern, comfortable and clean. The studio style rooms are spacious, clean and well equipped. Although we did not use cooking facilities they were more than adequate. Room rates are very competitive. I would highly recommend this property.
Stayed 2 nights in Apr 2023