Dear TaitosThank you for the sterling review and will be shared with the entire team.Kind regardsEugene

Dear KemboThank you for the sterling review, it will be shared with the entire team.Kind regardsEugene

Dear NkosinathiThank you for the sterling review, it will be shared with the entire team.Kind regardsEugene

Dear ElvisThank you for the kind review and the rating will be shared with the entire team.Kind regardsEugene

Dear PeloyameThank you for the sterling review and will be shared with the entire team.Kind regardsEugene

Dear AudreyThank you for the kind review and the rating will be shared with the entire team.Kind regardsEugene

Dear MarioThank you for your feedback, it is highly appreciated. We are sorry that you had to cut your stay short by one day. Kindly note the OTA guarantees all reservations and bills us for commission for every night whether you stay or not. Best in future to book directly with us via our Website or directly which allows us to be far more flexible. I trust this finds you well?Kind regardsEugene

Dear Olaolu Thank you for the kind review and the rating will be shared with the entire team.Kind regardsEugene

Dear Jacqueline Thank you for the kind review and the rating will be shared with the entire team.Kind regardsEugene

Dear Jantjie Thank you for the kind review and the rating will be shared with the entire team.Kind regardsEugene

Dear NicolasThank you so much for the kind reviews and Natalie will be awarded with some WOW rewards points for her service. I see you extended again and hope you will enjoy the rest of your stay with us. Kind regards Eugene

Dear Nicolas, thank you for the great review. Kind regards Eugene

Dear Gasant, thank you for the positive feedback, this will be shared with all the staff.Kind regardsEugene

Dear Geerish, thank you for the positive feedback, this will be shared with all the staff.Kind regardsEugene

Dear Tania, thank you for the positive review. We appreciate the feedback. Kind regards Eugene

Dear PierreThank you for the sterling review, we appreciate the rating.Kind regardsEugene

Dear Donald, we are truly sorry for the inconvenienced this have caused during your stay. This is so unfortunate and no one could have predicted that this would have happened and from our review, security could not have stopped your car from leaving unless he jumped in front of it but would not have secured your vehicle that way. Once again, we regret this incident occurred at the hotel. Apart from the car being stolen, I trust you had a pleasant experience from friendly staff, clean and well maintained bedroom and enjoyed our complimentary breakfast we offered? Kind regards Eugene

Good evening Kyle. Thank you for the sterling review. We appreciate your feedback. Kind regards Eugene

Dear Mzwandile, thank you for the pleasing review. We look forward to welcoming you back in the near future. Kind regards, Eugene

Dear Liesel. Thank you for the sterling review. Appreciate your comments. Kind regards Eugene

Dear guest. Thank you for the time to review us. Please give us more insight as to where we did not deliver on receiving a positive feedback. Kind regards Eugene

Thank you for the great review and will be shared with the rest of the team. Kind regards Eugene

Dear Heino. Thanks so much for the sterling review. Kind regards Eugene

Dear ThibaultThank you for your feedback.Kind regardsEugene

Dear Gary. Thanks for the sterling review. Appreciate the feedback. Kind regards Eugene

Thank you so much for the sterling review, we appreciate the feedback and looking forward to be of service to you again in the near future.

Dear Ranny, thank you for the sterling review we appreciate the feedback. Kind regards Eugene

Dear sirPlease confirm the reasons you scored us a 2 out of 10? Just spoke to Mr Pillay Shaylen and he confirmed all was in order? We would like to have more more details. Kind regards

Hi Gloria, thank you for the wonderful comments and looking forward to welcome you back again and hopefully soon.

Thanks for the positive review. We appreciate the response and recent stay with us.

Dear guest, thank you for your wonderful rating, it is much appreciated. Kind regards Eugene Kotze

Dear valued guest Thank you very much for the kind review and score. We appreciate the feedback and look forward to welcoming you back soon again. Kind regards Eugene Kotzé

Good morning Thank you so much for the pleasant review. We appreciate your support and kind words. Kind regards Eugene

Dear Enoch Thank you so much for your excellent review. We are delighted to know that you enjoyed your stay with us and that it was an amazing experience for you. Hope to see you back soon.

Dear Gaobidiwe Merriam Thank you for taking the time to review our lovely hotel. We are delighted that you enjoyed your stay and that our staff, especially Grace, WOW'd you with their great service! We hope to welcome you as our guest again soon.  With kind regards

Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and sincerely appreciate the great rating! We hope to welcome you as our guest again soon. With kind regards

Good morning, thank you for your comments. Please note for future we have a shuttle that runs in the evenings to the mall on a complimentary basis and during the day the shuttle runs at a nominal fee. Safety is a concern to all of us and that is why we have the services available. Kind regards Shelley

Good morning Gary, thank you for the positive rating and we are so happy that you enjoyed your stay and we hope that you spread the word of your experience. Look forward to welcoming you back in the near future - should you need anything for your next stay please make contact with us.

Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and hope to welcome you as our guest again soon.  With kind regards

Thank you so much for the positive comments and very happy that the team delivered on service and that were comfortable during your stay.

Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and sincerely appreciate the great rating! We hope to welcome you as our guest again soon.  With kind regards

Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and sincerely appreciate the great rating! We hope to welcome you as our guest again soon.  With kind regards

Thank you so much for the positive review and we value your acknowledgment of our product and my team that has delivered top notch service. We look forward to accommodating again.

Dear Fred Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and sincerely appreciate the great feedback! We hope to welcome you as our guest again soon.  With kind regards

Good morning, Please could you confirm a room number so we are able to look into the situation. Reception are available 24 hours to address any issues you have and we are always ready to assist.

Dear Tracey Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and sincerely appreciate the great feedback! We hope to welcome you as our guest again soon. With kind regards