Beautiful hotel, excellent staff and very welcoming. Day spa was wonderful and loved the room service menu and free wifi.
My only complaint is the evening noise and I was not prepared for the social scene the hotel is located in. I was a bit put off on the area when I arrived as I did not expect a 4 star hotel to be have those surroundings as the website images did not show that.
The evenings are quite noisy in the streets, especially on Saturday the 18th there was partying, very load music and socialising in the hotel restaurant and streets till after midnight. As I was there on business and had early morning meetings I did not appreciate the noise and partying. The rooms do not filter out the noise as, my room 7, has a clear gap in the patio door frame letting all the noise in. I also kept the curtains drawn as the block of flats opposite the hotel's entrance is quite an eye sore and made me feel uncomfortable. Unfortunately I could not get a good nights rest in for my early morning meetings and I arrived quite tired back in Cape Town on Sunday.
Other than that, the hotel is beautifully furnished, the finer touches are appreciated and your staff are excellent. It's really just the noise and location was a bit off for me!
Thank you.
-Chantelle vd Berg