“impressed better than three stars”

Check in was accompanied with a quick overview of what to see in Istanbul with a cup of apple tea which went down a treat. Access to free internet allowed us to checkin on line for the return flight. Breakfast was good with ample choice. Most sites were walkable from the hotel. Only used the tram/metro to and from the airport. Plenty of places to eat nearby with small supermarket across the road. Would not hesitate in recommending this hotel.

“A new kind of experience”

This was first time we have ever checked into a hotel to have a hotel employee sit us down, and over tea, as us what we wanted from our trip, and then make suggestions on how we could do what we wanted. I'm sure that their goal was to steer us to businesses that they had relationships with, but we had no bad experiences and there was no pressure on us to go with their suggestions. All employees were very friendly. We felt well cared for. As we checked out we were told, "We will miss you" and felt it to be true. Take european plug adaptors - front desk probably won't have them.

“Great Location”

This hotel is in the perfect location for walking to the major historical sites in old Istanbul like the Grand Bazaar, Spice Market, Topkapi Palace, Hagia Sophia, and Blue Mosque as well as cafes and restaurants. The staff is helpful, and most speak very good English. Excellent breakfast buffet is included in hotel price. A very good restaurant is on the roof terrace. All the food is freshly made. My only complaint was the bed which was extremely firm--but better than a taco bed. Excellent water pressure and lots of hot water in the shower. This was everything I would expect in a good three star hotel.

“Location, Quality, Comfort”

This hotel is conveniently located near all major attractions, its rooms are comfortable and service good. It has a rooftop restaurant with excellent views of the harbour. I can't fault my stay at the Orient Express Hotel, I would certainly stay again!

“Wonderful city break”

Having stayed for leisure in many cities across Europe we would thoroughly recommend this hotel. It is clean, modern and located within a few minutes walking distance from some of Istanbuls great attractions like Topkapi Palace, the Blue Mosque, Hagia Sophia and the Basilica Cistern. The Hotels most pleasing feature however was its professional and friendly team of staff. We ate breakfast in Hotel each morning which included a lavish spread of fresh and varied foods far exceeding what we have experienced in other countries. Book this hotel with confidence.

“interesting experience”

my experience at Orient Express was fantastic.! I lost my passport, my baggage was lost, my plane broke down and I was a day late, the hotel woke up their cook to make me a free sandwich early in the morning to take with me on my trip that day, all my credit cards stopped working and I ran out of cash, so they loaned me money for taxi, and had faith in my being able to resolve the money problem. I really felt like I imposed upon the staff, but they were much more than pleasant and accomodating in every possible circumstance which a guest could encounter while travelling. I thank you, staff at Orient Express, so much!!! The food is simply incredible, too... so much so that their restaurant is constantly overbooked by people coming from other hotels in the area. Well done, well done, well done!!! steve

“Great place to stay in Istanbul”

We were met in the lobby by an official "welcomer" to Istanbul who served us tea and gave some helpful tips on getting the most of our 4 day stay in Istanbul. The hotel is along the tramway line, but the noise is barely noticeable really, and the tram stops at 23:00 anyway. All the historical tourist sites are a leisurely walk away. The complimentary breakfast was varied and of a good quality. All the hotel staff were extremely helpful and friendly.

“great friendly hotel”

great stay recomend to all travelers close to transport. would stay there again if in istanbul good breakfast

“Perfect”

The Orient Express Hotel is perfectly located for visiting the main sights of Old Istanbul on foot. The rooms were comfortable. The rooftop terrace was very nice and the food excellent. The pool was a real treat after a hard days sightseeing. The staff were friendly and helpful. I would recommend this hotel.

“My best hotel”

Considering the reasonable price of the rooms (advance booking was probably at a discount) this hotel really has everything - even a heated swimming pool (small, but quite deep) that I used daily. The staff could not have been more helpful and friendly, and the room had a good view and was very clean, quiet, with everything working well (I was in a room away from the road). All important sights of Istanbul easy to walk to from here, and trams /ferries/trains literally outside door. The rooftop restaurant has a good view and OK food (the restaurants at Sirkezi group sister hotels better), the breakfast buffet great, with a daily newsheet giving tips on events in Istanbul on every table.