Property amenity

Reviews of Le Meridien Hyderabad

5 out of 5
Le Meridien Hyderabad
Plot No. 132, Miyapur Rd. Gachibowli, Hyderabad, Telangana

Reviews

8.8

Excellent

Rating 10 - Excellent. 83 out of 137 reviews" "
Rating 8 - Good. 31 out of 137 reviews" "
Rating 6 - Okay. 13 out of 137 reviews" "
Rating 4 - Poor. 4 out of 137 reviews" "
Rating 2 - Terrible. 6 out of 137 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Kelsie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valet was essential since right off a busier road. Hotel staff were all great, tons of options at the breakfast buffet. Property was clean overall but a little run down.
Stayed 7 nights in Apr 2024

10/10 Excellent

Saad

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in May 2024

8/10 Good

Hemendra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 7 nights in Apr 2024

10/10 Excellent

Rajat

Stayed 4 nights in Apr 2024

10/10 Excellent

Amrita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

6/10 Okay

Venkateswarlu

Travelled with family
Liked: Staff & service
I had initially held high expectations for my stay at Le Meridien, but unfortunately, my experience fell short of what I anticipated. To begin with, the air conditioning and light switches in the first room were malfunctioning, creating an inconvenience. Promptly, I raised a complaint, leading to a room change the following day. However, the new room also had issues with the air conditioning, requiring another call for repairs. Overall, my dissatisfaction with the accommodations was notable. Despite the room-related challenges, I must commend the staff, including the manager, for their exceptional friendliness and responsiveness to my concerns. Their professionalism and willingness to address issues were commendable, making the experience more bearable. In summary, while the personnel at Le Meridien were exemplary, the room conditions left much to be desired. There is room for significant improvements in the maintenance and functionality of the facilities, ensuring a more seamless and enjoyable stay for future guests.
Stayed 3 nights in Feb 2024

10/10 Excellent

Jens Christian

Stayed 15 nights in Jan 2024
Response from Santa on 23 Jan 2024
Dear Mr. Gimbel, Namaste from Le Meridien Hyderabad! Thank you for sharing your delightful review. We are glad you experienced an enjoyable stay with our hospitality and facilities. Your positive comments for our team have been shared which is a great source of motivation for them to keep up the good work. It is certainly a great reward to read such praising feedback from our guests especially when it concerns the quality of service offered by our staff. We look forward to welcoming you back. Best Regards, Le Meridien Hyderabad

10/10 Excellent

Brian

Stayed 15 nights in Jan 2024
Response from Santa on 23 Jan 2024
Dear Mr. Grundahl, Namaste from Le Meridien Hyderabad! Thank you for sharing your delightful review. We are glad you experienced an enjoyable stay with our hospitality and facilities. Your positive comments for our team have been shared which is a great source of motivation for them to keep up the good work. It is certainly a great reward to read such praising feedback from our guests especially when it concerns the quality of service offered by our staff. We look forward to welcoming you back. Best Regards, Le Meridien Hyderabad

10/10 Excellent

Kevin, Belfast

Stayed 2 nights in Jan 2024
Response from Santa on 23 Jan 2024
Dear Mr. Blair,Namaste from Le Meridien Hyderabad! Thank you for sharing your delightful review. We are glad you experienced an enjoyable stay with our hospitality and facilities. Your positive comments for our team have been shared which is a great source of motivation for them to keep up the good work. It is certainly a great reward to read such praising feedback from our guests especially when it concerns the quality of service offered by our staff. We look forward to welcoming you back.Warm Regards,Le Meridien Hyderabad

8/10 Good

Ankit

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 3 nights in Jan 2024
Response from Mansi on 11 Jan 2024
Dear Mr. Gupta, Namaste from Le Meridien Hyderabad! Thank you for sharing your delightful review. We are glad you experienced an enjoyable stay with our hospitality and facilities. Your positive comments for our team have been shared which is a great source of motivation for them to keep up the good work. It is certainly a great reward to read such praising feedback from our guests especially when it concerns the quality of service offered by our staff. We look forward to welcoming you back. Best Regards, Le Meridien Hyderabad

10/10 Excellent

Ankit

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and in great condition. I especially enjoyed the rainfall shower.
Stayed 2 nights in Jan 2024
Response from Santa on 10 Jan 2024
Dear Mr. Srivastava,Namaste from Le Meridien Hyderabad! Thank you for sharing your delightful review. We are glad you experienced an enjoyable stay with our hospitality and facilities. Your positive comments for our team have been shared which is a great source of motivation for them to keep up the good work. It is certainly a great reward to read such praising feedback from our guests especially when it concerns the quality of service offered by our staff. We look forward to welcoming you back.Warm RegardsLe Meridien Hyderabad

10/10 Excellent

Manoranjani

Stayed 4 nights in Dec 2023
Response from Santa on 10 Jan 2024
Dear Mr. Naidu,Namaste from Le Meridien Hyderabad! Thank you for sharing your delightful review. We are glad you experienced an enjoyable stay with our hospitality and facilities. Your positive comments for our team have been shared which is a great source of motivation for them to keep up the good work. It is certainly a great reward to read such praising feedback from our guests especially when it concerns the quality of service offered by our staff. We look forward to welcoming you back.Warm Regards,Le Meridien Hyderabad

10/10 Excellent

Thyagarajan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Santa on 10 Jan 2024
Dear Mr. Swaminathan,Namaste from Le Meridien Hyderabad! Thank you for sharing your delightful review. We are glad you experienced an enjoyable stay with our hospitality and facilities. Your positive comments for our team have been shared which is a great source of motivation for them to keep up the good work. It is certainly a great reward to read such praising feedback from our guests especially when it concerns the quality of service offered by our staff. We look forward to welcoming you back.Warm Regards,Le Meridien Hyderabad

8/10 Good

Rajesh Kumar, Camp Hill

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Santa on 10 Jan 2024
Dear Mr. Golakaram,Namaste from Le Meridien Hyderabad! Thank you for sharing your delightful review. We are glad you experienced an enjoyable stay with our hospitality and facilities. Your positive comments for our team have been shared which is a great source of motivation for them to keep up the good work. It is certainly a great reward to read such praising feedback from our guests especially when it concerns the quality of service offered by our staff. We look forward to welcoming you back.Warm Regards,Le Meridien Hyderabad

10/10 Excellent

Suresh

Stayed 3 nights in Dec 2023
Response from Mansi on 8 Jan 2024
Dear Chatrani,Namaste from Le Meridien Hyderabad! Thank you for sharing your delightful review. We are glad you experienced an enjoyable stay with our hospitality and facilities. Your positive comments for our team have been shared which is a great source of motivation for them to keep up the good work. It is certainly a great reward to read such praising feedback from our guests especially when it concerns the quality of service offered by our staff. We look forward to welcoming you back.Warm Regards,Le Meridien Hyderabad

10/10 Excellent

MOHAMED

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nights stay at Le Meridien Hyderabad. Our experience was pleasant and comfortable stay at the hotel and enjoyable breakfast in the morning. Service is of excellent qualtiy. Definitely shall recommend to friends and family. Thank you Le Meridien
Stayed 1 night in Dec 2023
Response from Mansi on 8 Jan 2024
Dear Rasheed,Namaste from Le Meridien Hyderabad! Thank you for sharing your delightful review. We are glad you experienced an enjoyable stay with our hospitality and facilities. Your positive comments for our team have been shared which is a great source of motivation for them to keep up the good work. It is certainly a great reward to read such praising feedback from our guests especially when it concerns the quality of service offered by our staff. We look forward to welcoming you back.Warm Regards,Le Meridien Hyderabad

8/10 Good

Ripudaman

Stayed 1 night in Dec 2023
Response from Santa on 23 Jan 2024
Dear Mr. Singh, Namaste from Le Meridien Hyderabad! Thank you for sharing your delightful review. We are glad you experienced an enjoyable stay with our hospitality and facilities. Your positive comments for our team have been shared which is a great source of motivation for them to keep up the good work. It is certainly a great reward to read such praising feedback from our guests especially when it concerns the quality of service offered by our staff. We look forward to welcoming you back. Best Regards, Le Meridien Hyderabad

8/10 Good

Ripudaman

Stayed 2 nights in Dec 2023
Response from Santa on 23 Jan 2024
Dear Mr. Singh, Namaste from Le Meridien Hyderabad! Thank you for sharing your delightful review. We are glad you experienced an enjoyable stay with our hospitality and facilities. Your positive comments for our team have been shared which is a great source of motivation for them to keep up the good work. It is certainly a great reward to read such praising feedback from our guests especially when it concerns the quality of service offered by our staff. We look forward to welcoming you back. Best Regards, Le Meridien Hyderabad

2/10 Terrible

Prashanth, London

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is a bit dated. Carpets and chairs in the room did not look clean. View from a room was of a terribly congested Kondapur road (stuff of nightmares). Breakfast buffet was nice and so were all the staff in the buffet restaurant - Turquoise. Front desk staff were not great. There was confusion between Expedia and the hotel and the hotel charged me £76 for a phantom booking. The hotel should have clarified with Expedia and not charged me! I refuse to believe that the hotel has no contact with Expedia to clarify these issues. My leisure holiday ended with a terrible experience. Never again Le Meridian Hyderabad.
Stayed 5 nights in Dec 2023
Response from Santa on 8 Jan 2024
Dear Mr. Virupapuram,Namaste from Le Meridien Hyderabad! We hope this email finds you well. We are writing to extend our sincere apologies for the inconvenience you faced during your recent visit to our hotel. We understand that your stay experience did not meet your expectations. We take our guests' feedback seriously and continuously work to improve our services. Our team has taken note of your experience and has implemented measures to ensure that such issues do not occur in the future. Our commitment to providing exceptional service is unwavering, and we take this incident as a valuable learning opportunity. Your feedback is vital to us, and we appreciate your time in forwarding your observations to us. We genuinely value your stay with us, and we hope to have the opportunity to welcome you back in the future. Our team is committed to making you stay nothing less than exceptional. Once again, we apologize for any inconvenience caused and we hope that you will accept our apologies.Warm Regards,Le Meridien Hyderabad

8/10 Good

Abdul

Liked: Cleanliness, staff & service, room comfort
Mixed bag
I stayed for 2 days, coming from Abu Dhabi Room was nice spacious and well lit. Very clean room. A few issues though, the tv channels were not working very well, Shower was not draining properly, called the housekeeping and they promptly fixed it. Had to toggle with the overhead shower. Also I don’t understand why the coffee downstairs was twice the price of coffee at Starbucks. And also airport ride costs 3 times the cost of a taxi
Stayed 2 nights in Dec 2023
Response from Santa on 8 Jan 2024
Dear Mr. Khan,Namaste from Le Meridien Hyderabad! We hope this email finds you well. We are writing to extend our sincere apologies for the inconvenience you faced during your recent visit to our hotel. We understand that your stay experience did not meet your expectations. We take our guests' feedback seriously and continuously work to improve our services. Our team has taken note of your experience and has implemented measures to ensure that such issues do not occur in the future. Our commitment to providing exceptional service is unwavering, and we take this incident as a valuable learning opportunity. Your feedback is vital to us, and we appreciate your time in forwarding your observations to us. We genuinely value your stay with us, and we hope to have the opportunity to welcome you back in the future. Our team is committed to making you stay nothing less than exceptional. Once again, we apologize for any inconvenience caused and we hope that you will accept our apologies.Warm regards,Le Meridien Hyderabad

10/10 Excellent

Karthik

Stayed 1 night in Dec 2023
Response from Santa on 23 Jan 2024
Dear Mr. Gadupudi, Namaste from Le Meridien Hyderabad! Thank you for sharing your delightful review. We are glad you experienced an enjoyable stay with our hospitality and facilities. Your positive comments for our team have been shared which is a great source of motivation for them to keep up the good work. It is certainly a great reward to read such praising feedback from our guests especially when it concerns the quality of service offered by our staff. We look forward to welcoming you back. Best Regards, Le Meridien Hyderabad

10/10 Excellent

Rishad

Stayed 4 nights in Dec 2023
Response from Santa on 8 Jan 2024
Dear Mr. Mohammed,Namaste from Le Meridien Hyderabad! Thank you for sharing your delightful review. We are glad you experienced an enjoyable stay with our hospitality and facilities. Your positive comments for our team have been shared which is a great source of motivation for them to keep up the good work. It is certainly a great reward to read such praising feedback from our guests especially when it concerns the quality of service offered by our staff. We look forward to welcoming you back.Warm Regards,Le Meridien Hyderabad

10/10 Excellent

Pavan

Liked: Staff & service, amenities, property conditions & facilities
Elegant location, close to several restaurants and major IT offices are accessible.
Stayed 2 nights in Dec 2023
Response from Santa on 8 Jan 2024
Dear Mr.Pamadurthi,Namaste from Le Meridien Hyderabad! Thank you for sharing your delightful review. We are glad you experienced an enjoyable stay with our hospitality and facilities. Your positive comments for our team have been shared which is a great source of motivation for them to keep up the good work. It is certainly a great reward to read such praising feedback from our guests especially when it concerns the quality of service offered by our staff. We look forward to welcoming you back.Warm Regards,Le Meridien Hyderabad

6/10 Okay

harish

Break fast is not good
Stayed 1 night in Dec 2023
Response from Santa on 24 Dec 2023
Dear Mr. Dannamaneni,Namaste from Le Meridien Hyderabad! We hope this email finds you well. We are writing to extend our sincere apologies for the inconvenience you faced during your recent visit to our hotel. We understand that your stay experience did not meet your expectations. We take our guests' feedback seriously and continuously work to improve our services. Our team has taken note of your experience and has implemented measures to ensure that such issues do not occur in the future. Our commitment to providing exceptional service is unwavering, and we take this incident as a valuable learning opportunity. Your feedback is vital to us, and we appreciate your time in forwarding your observations to us. We genuinely value your stay with us, and we hope to have the opportunity to welcome you back in the future. Our team is committed to making you stay nothing less than exceptional. Once again, we apologize for any inconvenience caused and we hope that you will accept our apologies.Warm regards,Le Meridien Hyderabad

10/10 Excellent

Srinivasan

Travelled with family
Fabulous and fantastic
Stayed 2 nights in Nov 2023
Response from Santa on 19 Dec 2023
Dear Guest,Namaste from Le Meridien Hyderabad! Thank you for sharing your delightful review. We are glad you experienced an enjoyable stay with our hospitality and facilities. Your positive comments for our team have been shared which is a great source of motivation for them to keep up the good work. It is certainly a great reward to read such praising feedback from our guests especially when it concerns the quality of service offered by our staff. We look forward to welcoming you back.Warm Regards,Le Meridien Hyderabad

10/10 Excellent

Megan, Spring

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay here, friendly staff, clean rooms, yummy breakfast, and excellent service. Would definitely recommend to anyone going to Hyderabad!
Stayed 5 nights in Nov 2023
Response from Santa on 4 Dec 2023
Dear Guest, Namaste from Le Meridien Hyderabad! Thank you for sharing your delightful review. We are glad you experienced an enjoyable stay with our hospitality and facilities. Your positive comments for our team have been shared which is a great source of motivation for them to keep up the good work. It is certainly a great reward to read such praising feedback from our guests especially when it concerns the quality of service offered by our staff. We look forward to welcoming you back.Warm Regards,Le Meridien Hyderabad

8/10 Good

Siddharth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Santa on 19 Dec 2023
Dear Guest,Namaste from Le Meridien Hyderabad! Thank you for sharing your delightful review. We are glad you experienced an enjoyable stay with our hospitality and facilities. Your positive comments for our team have been shared which is a great source of motivation for them to keep up the good work. It is certainly a great reward to read such praising feedback from our guests especially when it concerns the quality of service offered by our staff. We look forward to welcoming you back.Warm Regards,Le Meridien Hyderabad

10/10 Excellent

Venkata

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Santa on 8 Nov 2023
Dear Guest,Namaste from Le Meridien Hyderabad! Thank you for sharing your delightful review. We are glad you experienced an enjoyable stay with our hospitality and facilities. Your positive comments for our team have been shared which is a great source of motivation for them to keep up the good work. It is certainly a great reward to read such praising feedback from our guests especially when it concerns the quality of service offered by our staff. We look forward to welcoming you back.Warm regardsLe Meridien Hyderabad

10/10 Excellent

Ravi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and staff were excellent, the rooms and facilities were pretty good as well. The area is convenient but too busy and not much space around. It would be good for a quick business stay because of the convenient location
Stayed 1 night in Oct 2023
Response from Mahima Sharma on 16 Oct 2023
Dear Guest,Namaste from Le Meridien Hyderabad! Thank you for sharing your delightful review. I am glad you experienced an enjoyable stay with our hospitality and facilities. Your positive comments for our team have been shared which is a great source of motivation for them to keep up the good work. It is certainly a great reward to read such praising feedback from our guests especially when it concerns the quality of service offered by our staff. We look forward to welcoming you back.Warm regardsMahima SharmaGuest Relations Manager

4/10 Poor

Kathleen

Business traveller
Disliked: Staff & service, property conditions & facilities
Customers need to eye their bill carefully. Was double charged for airport transfer even tho they denied. Credit card bill shows the truth. Front desk promised information on currency exchange. Never heard from them. They flat out refuse to give foreigners a reasonable amount of local currency. Also, was given inaccurate directions to DMart. Hotel said it’s a safe walk there. Most foreigners have no clue how to cross a busy multi lane road in India. It is not the same as in the west. Room was average. Exterior for nicer than interior spaces. Hard to get staff to wait on white skinned people in dining area.
Stayed 1 night in Oct 2023
Response from Mahima Sharma on 16 Oct 2023
Dear Ms. Kathleen,Namaste from Le Meridien Hyderabad! I hope this email finds you well. I am writing to extend my sincere apologies for the inconvenience you faced during your recent visit to our hotel. We understand that your stay experience did not meet your expectations. We take our guests' feedback seriously and continuously work to improve our services. Our team has taken note of your experience and has implemented measures to ensure that such issues do not occur in the future. Our commitment to providing exceptional service is unwavering, and we take this incident as a valuable learning opportunity. Your feedback is vital to us, and we appreciate your time in forwarding your observations to us. We genuinely value your stay with us, and we hope to have the opportunity to welcome you back in the future. Our team is committed to making you stay nothing less than exceptional. Once again, we apologize for any inconvenience caused and we hope that you will accept our apologies.Warm regardsMahima SharmaGuest Relations Manager

10/10 Excellent

Ravi

Stayed 10 nights in Sep 2023
Response from Santa on 8 Nov 2023
Dear Guest,Namaste from Le Meridien Hyderabad! Thank you for sharing your delightful review. We are glad you experienced an enjoyable stay with our hospitality and facilities. Your positive comments for our team have been shared which is a great source of motivation for them to keep up the good work. It is certainly a great reward to read such praising feedback from our guests especially when it concerns the quality of service offered by our staff. We look forward to welcoming you back.Warm Regards,Le Meridien Hyderabad

10/10 Excellent

Karthikeyan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from Mahima Sharma on 10 Oct 2023
Dear Guest, Namaste from Le Meridien Hyderabad! Thank you for sharing your delightful review. I am glad you experienced an enjoyable stay with our hospitality and facilities. Your positive comments for our team have been shared which is a great source of motivation for them to keep up the good work. It is certainly a great reward to read such praising feedback from our guests especially when it concerns the quality of service offered by our staff. We look forward to welcoming you back.Warm regardsMahima SharmaGuest Relations Manager

10/10 Excellent

Gary

Business traveller
Liked: Property conditions & facilities, room comfort
Excellent service by all staff especially Deepk the Sous Chef and Lokesh at front desk
Stayed 2 nights in Sep 2023
Response from Mahima Sharma on 25 Sept 2023
Dear Guest, Namaste from Le Meridien Hyderabad! Thank you for sharing your delightful review. I am glad you experienced an enjoyable stay with our hospitality and facilities. Your positive comments for our team have been shared which is a great source of motivation for them to keep up the good work. It is certainly a great reward to read such praising feedback from our guests especially when it concerns the quality of service offered by our staff. We look forward to welcoming you back. Warm regardsMahima SharmaGuest Relations Manager

10/10 Excellent

Indroneel

Stayed 4 nights in Sep 2023
Response from Mahima Sharma on 15 Sept 2023
Dear Guest, Namaste from Le Meridien Hyderabad! Thank you for sharing your delightful review. I am glad you experienced an enjoyable stay with our hospitality and facilities. Your positive comments for our team have been shared which is a great source of motivation for them to keep up the good work. It is certainly a great reward to read such praising feedback from our guests especially when it concerns the quality of service offered by our staff. We look forward to welcoming you back. Warm regardsMahima SharmaGuest Relations Manager

10/10 Excellent

Charanjit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, clean rooms
Stayed 1 night in Sep 2023
Response from Mahima Sharma on 13 Sept 2023
Dear Guest, Thank you for sharing your delightful Rating. Your positive rating for our team has been shared which is a great source of motivation for them to keep up the good work. We are look forward to welcoming you back.

10/10 Excellent

Arvind

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best places to stay in Hyderabad. Great location. Great breakfast buffet. Excellent top floor bar and swimming pool. Good gym. Convenient location. Very well soundproofed rooms - no road noise in spite of being on the main road.
Stayed 2 nights in Sep 2023
Response from Mahima Sharma on 13 Sept 2023
Dear Guest, Thank you for sharing your delightful Rating. Your positive rating for our team has been shared which is a great source of motivation for them to keep up the good work. We are look forward to welcoming you back.

10/10 Excellent

saurav, KOLKATA

Liked: Cleanliness
Response from Mahima Sharma on 8 Sept 2023
Dear Guest, Thank you for sharing your delightful Rating. Your positive rating for our team has been shared which is a great source of motivation for them to keep up the good work. We are look forward to welcoming you back.

8/10 Good

Sreenivasa

Stayed 2 nights in Aug 2023
Response from Mahima Sharma on 29 Aug 2023
Dear Guest, Thank you for sharing your delightful Rating. Your positive rating for our team has been shared which is a great source of motivation for them to keep up the good work. We are look forward to welcoming you back.

10/10 Excellent

Rama Chandra Reddy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023
Response from Mahima Sharma on 28 Aug 2023
Dear Guest, Thank you for sharing your delightful Rating. Your positive rating for our team has been shared which is a great source of motivation for them to keep up the good work. We are look forward to welcoming you back.

2/10 Terrible

Pradeep

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mosquitoes,
Stayed 2 nights in Aug 2023
Response from Mahima Sharma on 17 Aug 2023
Dear Guest, Namaste from Le Meridien Hyderabad! I hope this email finds you well. I am writing to extend my sincere apologies for the inconvenience you faced during your recent visit to our hotel. We understand that your stay experience did not meet your expectations. We take our guests' feedback seriously and continuously work to improve our services. Our team has taken note of your experience and has implemented measures to ensure that such issues do not occur in the future. Our commitment to providing exceptional service is unwavering, and we take this incident as a valuable learning opportunity. Your feedback is vital to us, and we appreciate your time in forwarding your observations to us. We genuinely value your stay with us, and we hope to have the opportunity to welcome you back in the future. Our team is committed to making you stay nothing less than exceptional. Once again, we apologize for any inconvenience caused and we hope that you will accept our apologies. Best regards, Le Meridien Hyderabad

10/10 Excellent

Venkata

Stayed 1 night in Jul 2023
Response from Mahima Sharma on 12 Aug 2023
Dear Guest, Thank you for sharing your delightful Rating. Your positive rating for our team has been shared which is a great source of motivation for them to keep up the good work. We are look forward to welcoming you back.

2/10 Terrible

Venkata Ramana

Stayed 1 night in Jul 2023
Response from Faiyaz on 7 July 2023
Dear Guest,Namaste from Le Meridien Hyderabad!I hope this email finds you well. I am writing to extend my sincere apologies for the inconvenience you faced during your recent visit to our hotel. We understand that your stay experience did not meet your expectations.We take our guests' feedback seriously and continuously work to improve our services. Our team has taken note of your experience and has implemented measures to ensure that such issues do not occur in the future.Our commitment to providing exceptional service is unwavering, and we take this incident as a valuable learning opportunity.Your feedback is vital to us, and we appreciate your time in forwarding your observations to us.We genuinely value your stay with us, and we hope to have the opportunity to welcome you back in the future. Our team is committed to making you stay nothing less than exceptional.Once again, we apologize for any inconvenience caused and we hope that you will accept our apologies.Best regards,Le Meridien Hyderabad

2/10 Terrible

Nagi

Stayed 1 night in Jun 2023
Response from Faiyaz on 7 July 2023
Dear Guest,Namaste from Le Meridien Hyderabad!I hope this email finds you well. I am writing to extend my sincere apologies for the inconvenience you faced during your recent visit to our hotel. We understand that your stay experience did not meet your expectations.We take our guests' feedback seriously and continuously work to improve our services. Our team has taken note of your experience and has implemented measures to ensure that such issues do not occur in the future.Our commitment to providing exceptional service is unwavering, and we take this incident as a valuable learning opportunity.Your feedback is vital to us, and we appreciate your time in forwarding your observations to us.We genuinely value your stay with us, and we hope to have the opportunity to welcome you back in the future. Our team is committed to making you stay nothing less than exceptional.Once again, we apologize for any inconvenience caused and we hope that you will accept our apologies.Best regards,Le Meridien Hyderabad

6/10 Okay

Ashutosh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No bill provided by hotel
I have only single issue , i ghar recieved the the bill from the hotel . If i am staying and pay for this hotel , why will they not provide bill . I need the bill what i had paid .indint what you had deal with hotel
Stayed 1 night in Jun 2023
Response from Faiyaz on 20 June 2023
Dear Guest,Greetings from the Le Meridien Hyderabad!Thank you so much for taking the time to share feedback regarding your stay with us. My team and I are deeply concerned that your overall experience at the hotel was less than satisfactory. Your feedback is a matter of concern to me as the standard of service experienced by you is definitely not the kind that we aspire to achieve. Please accept my sincere apologies for the inconvenience caused to you. I assure you that these lapses were an exception to our normal standards, and I hope you will not allow them to forever mar your impression of our hotel. My team and I look forward to welcoming you back soon.Regards,Room Division Manager

8/10 Good

roger

Stayed 7 nights in May 2023
Response from Faiyaz on 17 June 2023
Dear Mr. Roger, Namaste from Le Meridien Hyderabad!It is a pleasure and privilege to have you stay with us!! Please accept my sincere apologies for the inconvenience if any as per your rating, and we were unable to meet your desired expectations.I would personally like to connect over a call please allow me to connect at your best convenience possible time. Request you treat this experience as an aberration of our usual standards.Warm Regards,Faiyaz Ansari9821517934Room Division Manager LeMeridien Hyderabad

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from Faiyaz on 8 June 2023
Dear Guest,Namaste from Le Meridien Hyderabad!I hope this email finds you well. I am writing to extend my sincere apologies for the inconvenience you faced during your recent visit to our hotel. We understand that your stay experience did not meet your expectations.We take our guests' feedback seriously and continuously work to improve our services. Our team has taken note of your experience and has implemented measures to ensure that such issues do not occur in the future.Our commitment to providing exceptional service is unwavering, and we take this incident as a valuable learning opportunity.Your feedback is vital to us, and we appreciate your time in forwarding your observations to us.We genuinely value your stay with us, and we hope to have the opportunity to welcome you back in the future. Our team is committed to making you stay nothing less than exceptional.Once again, we apologize for any inconvenience caused and we hope that you will accept our apologies.Best regards, Faiyaz AnsariRoom Division Manager

10/10 Excellent

Bogdan

Stayed 5 nights in May 2023
Response from Faiyaz on 29 May 2023
Dear Guest,Namaste from Le Meridien Hyderabad!Thank you for sharing your delightful review. I am glad you experienced an enjoyable stay with our hospitality and facilities. Your positive comments for our team have been shared which is a great source of motivation for them to keep up the good work. It is certainly a great reward to read such praising feedback from our guests especially when it concerns the quality of service offered by our staff.We look forward to welcoming you back.Warm regardsRooms Division Manager

10/10 Excellent

mohd khader

Stayed 3 nights in May 2023
Response from Faiyaz on 29 May 2023
Dear Guest,Namaste from Le Meridien Hyderabad!Thank you for sharing your delightful review. I am glad you experienced an enjoyable stay with our hospitality and facilities. Your positive comments for our team have been shared which is a great source of motivation for them to keep up the good work. It is certainly a great reward to read such praising feedback from our guests especially when it concerns the quality of service offered by our staff.We look forward to welcoming you back.Warm regardsRooms Division Manager

8/10 Good

Gargee

Liked: Cleanliness, staff & service, property conditions & facilities
Better communication for car ride availabilities.
Stayed 1 night in May 2023
Response from Faiyaz on 25 May 2023
Dear Ms. Gargee,Greetings from Le Meridien Hyderabad!I hope this email finds you well. I am writing to extend my sincere apologies for the inconvenience you faced during your recent visit to our hotel. We understand that your stay experience did not meet your expectations.We take our guests' feedback seriously and continuously work to improve our services. Our team has taken note of your experience and has implemented measures to ensure that such issues do not occur in the future.Our commitment to providing exceptional service is unwavering, and we take this incident as a valuable learning opportunity.Your feedback is vital to us, and we appreciate your time in forwarding your observations to us.We genuinely value your stay with us, and we hope to have the opportunity to welcome you back in the future. Our team is committed to making you stay nothing less than exceptional.Once again, we apologize for any inconvenience caused and we hope that you will accept our apologies.Best regards, Faiyaz AnsariRoom Division ManagerM +91 9821517934 F +91 40 4286 5551 EXT: 5570Faiyaz.Ansari@lemeridien.com

10/10 Excellent

Suppan

Stayed 2 nights in May 2023
Response from Faiyaz on 29 May 2023
Dear Guest,Namaste from Le Meridien Hyderabad!Thank you for sharing your delightful review. I am glad you experienced an enjoyable stay with our hospitality and facilities. Your positive comments for our team have been shared which is a great source of motivation for them to keep up the good work. It is certainly a great reward to read such praising feedback from our guests especially when it concerns the quality of service offered by our staff.We look forward to welcoming you back.Warm regardsRooms Division Manager