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Reviews of Hampshire Plaza Hyderabad

3.5 out of 5
Hampshire Plaza Hyderabad
No 6 1 79 And 80, Lakadikapul, Hyderabad, Andhra Pradesh

Reviews

7.4

Good

Rating 10 - Excellent. 16 out of 64 reviews" "
Rating 8 - Good. 27 out of 64 reviews" "
Rating 6 - Okay. 7 out of 64 reviews" "
Rating 4 - Poor. 9 out of 64 reviews" "
Rating 2 - Terrible. 5 out of 64 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Deepu

Disliked: Cleanliness, amenities, property conditions & facilities
Response time is very slow, even a guy in the reception is unprofessional in his approach.
Stayed 1 night in Dec 2023

2/10 Terrible

Kumara Venkata

Stayed 2 nights in Aug 2023

10/10 Excellent

Sateesh

Stayed 1 night in Jul 2023

6/10 Okay

Shreyas

Travelled with family
Liked: Staff & service, amenities
Sheets were not clean. They were stained but the hotel staff obliged to change it
Stayed 1 night in Feb 2023

4/10 Poor

alan

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
This hotei is dated and in need of complete renovation. Hotel help was good, they are trying to provide good service but they are dealing with a worn out property. No value for money.
Stayed 3 nights in Jan 2023

10/10 Excellent

Hussain

Stayed 3 nights in Dec 2022

4/10 Poor

Ranga

Disliked: Cleanliness, amenities, property conditions & facilities

4/10 Poor

Chaithanya

Disliked: Cleanliness
Stayed 1 night in Jul 2022
Response from Anil Kr Polisetty, Rooms Division Manager on 8 Sept 2022
Dear Mr.Chaithanya, thank you so much for your valuable feedback and we will be more than happy to host and serve you again in future.

8/10 Good

Venugopal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the hotel overall due to location in the center of the city close to metro station and shopping and convenience to transportation.
Stayed 3 nights in Jun 2022
Response from Anil Kr Polisetty , Rooms Division Manager on 8 Sept 2022
Dear Mr. Venugopal, thank you so much for your valuable feedback and highlighting our central location, which is close to all tourist attractions and can be accessed by all the transportation modes available in the city . We will be more than happy to host and serve you again in future.

8/10 Good

Siddhartha

Business traveller
Liked: Cleanliness
Satisfactory
Stay was overall good. Room service is fast but other services take more time than normal. Location is an advantage. Rooms are clean and maintained well. Staffs need to wear masks. During my 4 days stay, I could not find a single staff wearing any mask ! Hotel needs to improve its adherence to Covid protocols
Stayed 4 nights in Jun 2022
Response from Anil Kr Polisetty , Rooms Division Manager on 4 July 2022
Dear Mr.Siddhartha, thank you so much for your valuable feedback and appreciating our Room service, cleanliness maintenance of rooms and location. We will surely take your suggestion of wearing masks as the covid cases are rising. We will be happy to host and serve you again in future.

2/10 Terrible

Murali, Vacaville, CA

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service
They charged extra Rs.3300, other than what i paid thru Expedia($49.00). When i asked what a out i paid in expedia, they those are your charges, which is wring. I used previously also expedia service in city of Vijayawada
Stayed 1 night in Feb 2020
Response from Prashanth on 26 Feb 2020
Dear guest, first of all, let me extend my sincere apology for the inconvenience caused. We at Hampshire Plaza ensure that all our esteemed guests are treated well with best of services and we are at toes to resolve any matter as it is never left unsolved. However, it is unfortunate that we could not meet up to your expectations. Nevertheless, I assure such kind of occurrences have never been a part of our service standards and is not taken for granted. Hence, we would like to serve you again with best of our hospitality. Please give us a one more opportunity to serve you better, please contact us at reception, we will take care of your services.

10/10 Excellent

mark

Liked: Cleanliness, staff & service, room comfort
First time in Hyderabad
Good location close to park, museum & metro station. Room was standard & well equipped. There is a modern style fitness room also. The buffet breakfast has a good choice (mix of indian & western food)as does the evening buffet. What made my stay most pleasurable was the staff, always polite & eager to help. Great friendly service, would reccomend to anyone.
Stayed 4 nights in Dec 2019
Response from Prashanth on 26 Feb 2020
Dear guest, at the outset allow me to take this opportunity to thank you for the wonderful feedback, we at Hampshire Plaza always emphasise in rendering best of services to all our esteemed guests and hence take pride in doing the same. It is a pleasure to learn that you had a wonderful stay with us. Looking forward to welcome you back in Hampshire Plaza soon

4/10 Poor

VINAY

Business traveller
Disliked: Cleanliness, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very good for access to hospitals, especially Gleaneagles global hospital. The food at the restaurant is amazing. The staff are extremely courteous.
Stayed 6 nights in Apr 2019

2/10 Terrible

Mz

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wifi is nt working even after checking with the staff. Toilet is old, dirty and smelly. Poor ventilation. Bedsheet is dusty. Toiletries was not replenished even after 4 days stay. Towel is dirty and smelly. Room service food - the vegetable is not fresh. Room phone is not working. Can just call front desk but not room service. Lifghting in room is too dim as some light is not working. Front office staff owe a return change but simply ignore the return upon my check out. Overall this hotel is over rated and do not even deserve a 4* ratings
Stayed 3 nights in Jan 2019

8/10 Good

P

Liked: Cleanliness, staff & service, room comfort
Pros: Staff that we dealt with in person were very pleasant, helpful and professional. Cons: Staff answering the phone were unprofessional. They were horrible. They put the receiver aside 3 times when we were still trying to get an answer from them. The call would get disconnected eventually. Bathroom floor towels and toilet paper were never replaced. They were available only on day 1.
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Stayed 1 night in Jan 2019

8/10 Good

Suzana, Lisbon, pt

Liked: Staff & service, property conditions & facilities, room comfort
Well-located (not very far from the touristic points- Birla Temple, Charminar). The staff is very kind and the restaurant is also very good. The beds are comfortable. However, the sheets were not ironed which is not comfortable and gives the impression of sleeping in used sheets! The bathroom should be better cleaned (around the taps and the tiles).
Stayed 1 night in Nov 2018
Response from Front Office Manager on 21 Dec 2018
Dear Guest, First of all, let me extend my sincere apology for the inconvenience caused. We at Hampshire Plaza ensure that all our esteemed guests are treated well with best of services and we are at toes to resolve any matter as it is never left unsolved. However, it is unfortunate that we could not meet up to your expectations. Nevertheless, I assure such kind of occurrences have never been a part of our service standards and is not taken for granted. Hence, we would like to serve you again with best of our hospitality. I am sure you would give us another chance to serve you better on your next visit. We assure to render best of services to make it worth memorable. Looking forward to your next visit very soon

6/10 Okay

REJEESH

Disliked: Staff & service
Hampshire the Plaza Trail !
I was given a smaller room on check in , but was upgraded by the front office executive Mr. Abbas after i told him this was not ok. I had to wait for atleast 20 minutes at breakfast before somebody asked me what was i waiting for. I asked for a iron & ironing board and it was got after 5 phone calls and after 1 hour 20 mts after i had to personally go to the reception. The staff at the reception are friendly , but their service for guests like me who have stayed multiple times at the hotel needs to be upgraded a few notches.
Stayed 2 nights in Jul 2018
Response from Front Office Manager on 23 Aug 2018
Dear Guest, First of all, let me extend my sincere apology for the inconvenience caused. We at Hampshire Plaza ensure that all our esteemed guests are treated well with best of services and we are at toes to resolve any matter as it is never left unsolved. However, it is unfortunate that we could not meet up to your expectations. Nevertheless, I assure such kind of occurrences have never been a part of our service standards and is not taken for granted. Hence, we would like to serve you again with best of our hospitality. I am sure you would give us another chance to serve you better on your next visit. We assure to render best of services to make it worth memorable. Looking forward to your next visit very soon

8/10 Good

varun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2018

8/10 Good

Jitendra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very good. Staff are also very courteous. However i would like to share that i have requested hotel to provide airport pick up on 2/02/18 in the morning at 7.0 am. They have provided promptly through some private operator. The drive asked to pay directly to him the fare Rs. 1200+Rs200 as parking charges. I have requested for bill.Neither hotel staff given me bill of Rs. 1400 not the taxi driver. I did not like this.
Stayed 3 nights in Feb 2018

10/10 Excellent

Sufiyan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel
Stay was excellent, Hotel staff were so helpful and polite, and the best part was 24 hours dining experience.
Stayed 3 nights in Jan 2018

8/10 Good

Hussain

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Alok, Lucknow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing ...The staff at the Hotel is so inviting
The staff at the Hotel is so inviting .Mr.John Kennedy,Mr.Joshi, The Chefs all are so wonderful in their approach tou feel like going back again and again.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
noisy rooms. staff is not polite. not recommended
not an good experience at this hotel. Your expression of dissatisfaction didn't matter to the hotel staff.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Rooms are noisy. Staff are not polite
It was not good experience. In my booking king size bed was mentioned and they have given me queen size bed. In booking they offered children below 12 years as free. But while booking they were asking for extra charges. After lots of arguments they finally agreed as chilld below 12 years is free

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel with excellent service
overall great experience. Well mannered friendly staff. Definitively recommend this hotel.

8/10 Good

v reddy

Liked: Staff & service, property conditions & facilities
Nice location friendly staff good food reasonable Price

8/10 Good

arjun singh

Liked: Cleanliness, room comfort

8/10 Good

Amruth, Albany,NY

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Nice Hotel and Staff Wirless Internet in Room slow Breakfast Buffet Nice

4/10 Poor

Joseph, Bowling Green, KY

Disliked: Staff & service, property conditions & facilities
shabby place, price good
shabby

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

michael, Arkansas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for my needs
Everything was very good. Worked out very well for me.

10/10 Excellent

Alysson, Houston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wedding Bells
This was our first trip to India, and the hotel was centrally located from everything that was needed during our stay! The staff was incredibly friendly and very hospitable. The room was a little different from what we're used to seeing in the United States, but still very accommodating.

10/10 Excellent

Mahinda, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb Hotel
All round we had a very comfortable stay at reasonable prices, nice cuisine and very friendly staff.

8/10 Good

Mmichael, Arkansas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice
Though I had paid weeks and weeks in advance, they said one of my rooms was unavailable, that they were sold out. I calmly protested, reminding them I had paid in advance for this many weeks in advance. So, they upgraded me to a higher level room at same cost. Everything was great.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable hotel but noisy
stayed for 2 days, room comfortable with small, adequate bathroom; friendly staff with a reasonable command of English. Restaurant has good value buffets. The draw back for me was a room facing an extremely busy road junction where the metro is being built so my sleep quality was poor

6/10 Okay

Elton

Disliked: Staff & service

4/10 Poor

Venkata Udaya Kumar, Visakhapatnam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth staying
Staff very rude

8/10 Good

Rishi , Delhi

Liked: Staff & service, property conditions & facilities, room comfort
Centrally located
Floor was not clean properly. Overall nice experience. Good food and prompt service. Recommend for staying

4/10 Poor

Verified traveller

Disliked: Staff & service
hotel near lakadikapool
i will not prefer this hotel when i go to hyderabad

8/10 Good

Mohan Rao, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ideal location for sight seeing trips
value for money, CENTRAL LOCATION, STAFF VERY FRIENDLY, WIFI SUPERB, EASY TO HIRE TAXI AND AUTO, PICK UP POINTS FOR SIGHT SEEING ONLY 10 MTS WALK

2/10 Terrible

rahul, bangalore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was not good&comfort the hotel is beside the main road it was full sound of vechicles so it was not satisfies me

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place and near to several touristic places
I love my stay there, the staff is very friendly and the place is near lumbini park, hussain sagar lake, and birla mandir temple

8/10 Good

Madhav, Visakhapatam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Would definitely stay again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Staff
The staff at Hampshire Plaza really went above and beyond in terms of making you feel welcome. They remembered names and even birthdays!

8/10 Good

KNREDDY, NELLORE

Liked: Cleanliness, property conditions & facilities, room comfort
GOOD FEEL
Response for providing WIFI was poor. Otherwise in all other aspects it was good

8/10 Good

hampshire plaza, hyderabad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great locaation
Rooms are congusted, parking also conjusted rooms cleanliness is very good

10/10 Excellent

chethan, bangalore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
good experience nice to stay with Hampshire plaza, i was stayed there for 2 nights had a great experience i love to stay there , booking through exp is also nice exp....

8/10 Good

vipin, Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Very comfortable hotel.