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Reviews of Wyndham Houston near NRG Park/Medical Center

3.5 out of 5

Reviews

6.8
Rating 10 - Excellent. 312 out of 1015 reviews" "
Rating 8 - Good. 218 out of 1015 reviews" "
Rating 6 - Okay. 194 out of 1015 reviews" "
Rating 4 - Poor. 128 out of 1015 reviews" "
Rating 2 - Terrible. 163 out of 1015 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Carroll

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant, although the room was freezing
Stayed 1 night in Mar 2024
Response from Wyndham Staff on 25 Mar 2024
Good day! We do thank you for staying with us and we sincerely apologize that your room was freezing. We hope that you give us the opportunity to make your next stay better.

10/10 Excellent

Krystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a Junior Suite. The room was huge and it had 2 bathrooms which is a definite perk! My stay was during Rodeo Season and its literally a 5 minute walk to get inside the gates at NRG Stadium. Parking was $20 so very affordable. Very quiet considering its next to a freeway and the major event that was happening. The bar is nice and there is an outside patio. Food was ok. Front desk was very welcoming. This is an older property and could use some upgrades inside the room but overall it was a wonderful experience!
Stayed 1 night in Mar 2024
Response from Wyndham on 24 Mar 2024
Good morning! We do thank you for the awesome feedback and will share with our staff. We do hope that you come see us again.

2/10 Terrible

Hillary

Disliked: Cleanliness, staff & service, property conditions & facilities
Pullout sofa falling in, smelled, felt dirty
Stayed 2 nights in Mar 2024
Response from Wyndham Staff on 24 Mar 2024
Good day! We sincerely apologize that your stay did not go as it should have and will share with our staff. We hope that you give us the opportunity to make your stay much more enjoyable.

2/10 Terrible

Samuel Keith

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing works, everything is broken.
Stayed 2 nights in Mar 2024
Response from Wyndham Staff on 18 Mar 2024
Good day! We thank you so very much for the feedback that you have provided and we apologize that your stay did not go as it should have. We do hope that you give us the opportunity to make your next stay better.

8/10 Good

randi

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The check in was not good and too forever but otherwise great.
Stayed 2 nights in Mar 2024
Response from Wyndham on 15 Mar 2024
Good day! We sincerely apologize for the long wait and are working on making it a better check in procedure and with less wait. We hope that you choose to stay with us again.

2/10 Terrible

Brittney

Disliked: Cleanliness, staff & service, property conditions & facilities
Response from Wyndham Staff on 14 Mar 2024
Good day! We thank you so very much for staying with us and for the feedback that you have provided as this helps us to improve our services. We will share with our staff.

10/10 Excellent

Tommanisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was welcoming and room was clean.
Response from Wyndham Staff on 12 Mar 2024
Good day and thank you very much for the nice feedback. We hope to see you again.

6/10 Okay

Wendy

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Property is very old and need renovations, the shower made a loud noise and the handle vibrates while you’re showering, the bar on the first floor has live music that you can clearly hear in your room so it was hard to sleep. We went during Rodeo season and they were charging guests to park in the property, which normally comes included in the hotel stay price.
Stayed 1 night in Mar 2024
Response from Wyndham on 12 Mar 2024
Good day! We do thank you for staying with us and we appreciate the feedback that you have provided. We hope you give us an opportunity to make your next stay better.

6/10 Okay

Chance

Stayed 2 nights in Mar 2024

6/10 Okay

Stacy

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Wyndham Staff on 8 Mar 2024
Thank you for taking the time to share your feedback with us. We appreciate your honest review and apologize that your experience did not fully meet your expectations. Your feedback is invaluable to us as it helps us identify areas for improvement and ensure that we provide the best possible service to all our guests.If there are specific aspects of your stay that you feel we could have done better, please don't hesitate to let us know. We are committed to continuously improving our services and facilities to enhance the experience of our guests.We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.

8/10 Good

Lori

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went one night for the rodeo. very convenient to NGR STADUIM. Walkable
Stayed 1 night in Feb 2024
Response from Kobe on 8 Mar 2024
Thank you for choosing to stay with us during your visit to the rodeo! We're delighted to hear that our location near NGR Stadium was convenient for you and that you found it walkable. We strive to provide our guests with a comfortable and convenient experience, and we're pleased to know that we succeeded in meeting your expectations.We hope you had a fantastic time at the rodeo, and we look forward to welcoming you back for another enjoyable stay in the future.

6/10 Okay

Miranda

Travelled with group
Liked: Amenities, property conditions & facilities
Stayed here for the rodeo. Was convenient. Check in staff were very welcoming and kind. Checked out and then after about an hour down the road realized my AirPods were left in the room. My fault. Immediately called guest services. They said they were not found in the room even though location is showing to still be in the room. My fault for not double checking just a shame there aren’t honest people left in this world. 😭 Overall. Location is great for events at NRG.
Stayed 1 night in Mar 2024
Response from Wyndham on 6 Mar 2024
Good day! We thank you for staying with us and appreciate the feedback that you have submitted and will be sharing with our staff.

6/10 Okay

Terry

Stayed 1 night in Mar 2024
Response from Wyndham Staff on 6 Mar 2024
Good day! We thank you for staying with us and for the feedback that you have submitted. We will share with our staff.

8/10 Good

Jason

Liked: Cleanliness
Stayed 2 nights in Mar 2024
Response from Kobe on 8 Mar 2024
Thank you for choosing to stay with us and for taking the time to share your feedback. We're thrilled to hear that you enjoyed your time at our hotel. Your positive rating is greatly appreciated, and we're glad that your experience met your expectations.If there are any areas where you feel we could have improved to earn a perfect score next time, please don't hesitate to let us know. Your feedback is invaluable to us as we strive to continuously enhance our services and provide the best possible experience for all our guests.We hope to have the pleasure of welcoming you back for another great stay in the future.

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Mar 2024
Response from Wyndham on 7 Mar 2024
Good day! We thank you for staying with us and do appreciate the feedback that you have submitted. We hope that you choose to stay with us again.

8/10 Good

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Walking distance to NRG stadium
Stayed 2 nights in Mar 2024
Response from Wyndham Staff on 6 Mar 2024
Good day! We thank you for the feedback that you have provided and hope that you will choose to stay with us again. We are sharing with our staff.

2/10 Terrible

Dianne

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Wyndham on 6 Mar 2024
Good day! We do thank you for the feedback that you have submitted and will share with our staff. We hope you give us another opportunity to make your next stay better.

8/10 Good

Erika

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities
Close and convent. Rooms could have been a bit cleaner
Stayed 2 nights in Feb 2024
Response from Wyndham Staff on 2 Mar 2024
God day! We thank you for your feedback and hope you choose to stay with us again. We hope you stay with us again.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Wyndham Staff on 2 Mar 2024
Good day! We thank you for the awesome feedback that you have provided and we hope you choose to stay with us again.

8/10 Good

Juddson

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Wyndham on 4 Mar 2024
Good day! We thank you for the feedback that you have submitted and we hope that you choose to stay with us again.

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Wyndham Staff on 2 Mar 2024
We thank you so very much for the feedback that you have provided and look forward to seeing you again.

8/10 Good

Samuel Keith

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel staff wouldn’t checkin the extra people I asked to add!!
Stayed 1 night in Feb 2024
Response from Wyndham on 2 Mar 2024
We apologize that this happened but after further research we found that all keys were handed to you as you checked in for all guests and were given all the keys to the rooms. We thank you for staying with us and hope to see you again.

2/10 Terrible

Roxanne, Houston

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Place needs an update. Old
Stayed 2 nights in Feb 2024
Response from Wyndham Staff on 4 Mar 2024
Good day! We thank you for the feedback that you have submitted and will share with our staff. We sincerely apologize that your stay did not go as expected and are working to remedy these issues. We hope you give us another opportunity to make your next stay better.

4/10 Poor

Andrew

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Toilets were not working properly. One when you flushed the water came up like it was going to run over before it went down. The other you had to wait 20 minutes to use again. Heater did not work and it was 72 degrees all night extremely cold. All was reported to front desk
Stayed 1 night in Feb 2024
Response from Wyndham on 7 Mar 2024
Good day! We sincerely apologize that your stay did not go as it should have and are working to remedy these issues. We hope you give us another opportunity to make your next stay better.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
It was close to Autonation.
Stayed 1 night in Feb 2024
Response from Wyndham Staff on 21 Feb 2024
Greetings! Thank you so much for choosing to stay with us and we hope to see you again. We do appreciate the feedback that you have provided.

2/10 Terrible

Adrian

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are not what was listed on the internet. We got there and they gave us a room where construction was happening and could see all the scaffolding and mess that was happening.. room smelled like some type of construction adhesive.
Stayed 2 nights in Dec 2023
Response from Wyndham Staff on 14 Feb 2024
Good day! We thank you for the feedback that you have submitted and sincerely apologize that your stay did not go as it should have and are working to remedy these issues. We do hope that you will choose to stay with us again so that we can make your next stay better.

10/10 Excellent

Alondra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Wyndham Staff on 13 Feb 2024
Great day! We thank you for the feedback that you have submitted and will share with our staff. We do hope that you will choose to stay with us again.

8/10 Good

james hopkins

Stayed 1 night in Feb 2024
Response from Wyndham on 24 Mar 2024
Good day! We thank you so very much for staying with us and for the feedback that you have procided. We hope to see you again.

8/10 Good

Margaret

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was older but nice. The only reason I am giving four stars instead of five is the hallway we were put in had extensive work being done on it for the four days we were there. I realize the work needs to be done but our room was next to work being done and a lot of times it sounded like they were going to come through the wall. Otherwise, very nice property that is close to most everything downtown.
Stayed 3 nights in Feb 2024
Response from Wyndham Staff on 10 Feb 2024
Good day! We thank you for staying with us and appreciate the feedback that you have provided. We sincerely apologize that your stay did not go as it should have gone and are working to remedy these issues. We hope you choose to stay with us again.

10/10 Excellent

Jeneva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Wyndham Staff on 10 Feb 2024
Thank you! We sincerely thank you for staying with us and look forward to seeing you again in the future.

8/10 Good

Jeremy

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Wyndham Staff on 13 Feb 2024
Great day! We thank you for the feedback that you have submitted and we appreciate that you have stayed with us! We hope to see you again.

8/10 Good

Susan

Liked: Cleanliness, staff & service
We had a suite and it was very nice and clean. The bar/grill was lacking. All the barstools were moved away from the bar and you could not sit at the bar. None of the tvs were on anything interesting. Definitely had a low energy vibe. All the employees were very nice and helpful.
Stayed 3 nights in Dec 2023
Response from Wyndham Staff on 2 Feb 2024
Good day! We thank you so very much for the feedback that you have provided and we will share with our staff. We hope that you choose to stay with us again.

10/10 Excellent

Rudy

Stayed 3 nights in Jan 2024
Response from Wyndham Staff on 29 Jan 2024
Good morning! We thank you so very much for staying with us and also we appreciate the feedback that you have submitted. We hope that you choose to stay with us again.

10/10 Excellent

Rudy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Wyndham Staff on 24 Jan 2024
Good morning! We thank you so much for staying with us and we appreciate the feedback that you have provided for us. Have a wonderful day.

10/10 Excellent

ryan

Stayed 1 night in Jan 2024
Response from Wyndham Staff on 25 Jan 2024
Good day! We thank you for staying with us and we do appreciate the feedback that you have provided. We look forward to seeing you again.

8/10 Good

Nathan

Travelled with family, Travelled with family and small children
Liked: Staff & service
Stayed 1 night in Jan 2024
Response from Wyndham Staff on 21 Jan 2024
Good day! We thank you so very much for staying with us and for the feedback that you have provided. We hope you choose to stay with us again.

8/10 Good

xin, Kirkland

Liked: Cleanliness
Stayed 3 nights in Jan 2024
Response from Wyndham Staff on 22 Jan 2024
Good day! We thank you for the feedback that you have submitted and we sincerely hope that you choose to stay with us again.

2/10 Terrible

Christine

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Wyndham Staff on 18 Jan 2024
Good day! We thank you so much for staying with us and do appreciate your feedback. We sincerely apologize that your stay did not go as well as it should have.

4/10 Poor

Patrick

Stayed 1 night in Jan 2024
Response from Wyndham Staff on 15 Jan 2024
Good day! We thank you for your feedback and hope you choose to stay with us again

2/10 Terrible

andrew

Stayed 1 night in Jan 2024
Response from Wyndham Staff on 13 Jan 2024
Good day! We sincerely apologize that your stay did not go as it should have and are working to remedy this. We hope you give us another opportunity to make your next stay much better.

4/10 Poor

Andrea

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
We stayed for College Football National Championship. Someone was selling parking spots to non guests as we pulled into the hotel. Parking was hard to find and my daughter had to park in back of hotel. Her car and 4 others were smashed and broken into. Luckily she didn’t have anything in it but others did. Hotel gave her a free breakfast for her car getting broken into. If the other spots weren’t sold to nonstaying guests, the guests would have ample parking in lit areas. Could not get out of this hotel fast enough.
Stayed 1 night in Jan 2024
Response from Wyndham Staff on 13 Jan 2024
Good day! We thank you for the feedback you have provided and sincerely apologize that this happened to your daughter. We do not wish this to happen to anyone.

10/10 Excellent

Roger

Stayed 1 night in Jan 2024
Response from Wyndham Staff on 29 Jan 2024
Good morning! We sincerely thank you for staying with us and we appreciate the feedback that you have submitted. We hope to see you again.

10/10 Excellent

Terri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Front Desk Staff were exceptional!
Stayed 1 night in Jan 2024
Response from Wyndham Staff on 13 Jan 2024
Good day! We thank you for the feedback you have provided and look forward to seeing you again.

8/10 Good

faith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the hotel but wasnt happy about having to buy my usual continental breakfast front desk clerks were nice, helpful too close to fwy! Its ok i was glad i had a nice suite. I spoiled myself.
Stayed 2 nights in Dec 2023
Response from Wyndham Staff on 7 Jan 2024
Good day! We thank you for the feedback that you have provided and we also thank you for staying with us. Happy New Year..

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Wyndham Staff on 7 Jan 2024
Good day! We thank you for your feedback and look forward to seeing you again. Happy New Year!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Wyndham Staff on 29 Dec 2023
Good day! Thank you so much for staying with us and we do appreciate your feedback. We hope to see you again!Happy New Year!

4/10 Poor

Kandi

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Hotel is very dated, needs updating. Our AC quit working in the middle of night.
Stayed 1 night in Dec 2023
Response from Wyndham Staff on 30 Dec 2023
Good day! We thank you for the feedback that you have submitted and are working to remedy this issue. We hope you give us another opportunity to make your next stay better.

8/10 Good

Dennis

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Room was clean but dated.
Stayed 1 night in Dec 2023
Response from Wyndham Staff on 29 Dec 2023
Good day! We do thank you so much for your feedback and for choosing to stay with us. Happy New Year!

10/10 Excellent

Leeanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Wyndham Staff on 29 Dec 2023
Good evening! We thank you so much for the feedback that you have provided and we are happy you chose to stay with us. Happy new year!

8/10 Good

Estella

Stayed 1 night in Dec 2023
Response from Wyndham Staff on 1 Feb 2024
Good afternoon! We thank you so very much for staying with us and we hope to see you again. We do appreciate the feedback that you have provided as this helps us to improve services.