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Reviews of Townhouse Motor Inn

3.5 out of 5
Townhouse Motor Inn
31-33 Roberts Avenue, Horsham, VIC

Reviews

9.2

Wonderful

Rating 10 - Excellent. 151 out of 242 reviews" "
Rating 8 - Good. 80 out of 242 reviews" "
Rating 6 - Okay. 8 out of 242 reviews" "
Rating 4 - Poor. 2 out of 242 reviews" "
Rating 2 - Terrible. 1 out of 242 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were wonderfully helpful. Was so convenient to where l wanted to visit. Will stay there again and recommend it.
Stayed 1 night in Feb 2024

8/10 Good

Anthony

Stayed 1 night in Jan 2024

10/10 Excellent

Vanessa Di

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Elizabeth

Travelled with partner
Great location , staff very friendly and helpful
Stayed 2 nights in Dec 2023

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good motel
A nice large room with a small couch and table and chairs making it very comfortable. Extra pillows and blanket if needed. Bathroom was fine. Only negative was no reading lamp or light near couch. Management were friendly and helpful
Stayed 4 nights in Dec 2023

8/10 Good

Stephen, North Carlton

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ll located, spacious, clean and quiet
Stayed 1 night in Dec 2023

10/10 Excellent

Renee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought this motel ticked all the boxes for a country town overnight stop. The room was clean, spacious and the beds were comfortable. Close proximity (within walking distance) to the main town area for shops, restaurants and pubs. The lady in the reception area was really lovely and helpful. I would stay here again.
Stayed 1 night in Nov 2023

10/10 Excellent

albert

Stayed 1 night in Nov 2023

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff (lady) on front desk was fabulous. Helpful, courteous, friendly and approachable.
Stayed 1 night in Oct 2023

10/10 Excellent

Tracey

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay, super clean (and I’m picky!) and is being upgraded so will get better. Jackie was lovely. Recommend 👍
Stayed 1 night in Aug 2023

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay in Horsham. Everyone is so friendly and whole property super clean and vey well run and maintained. A
Stayed 1 night in Aug 2023

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
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Stayed 2 nights in Jun 2023

10/10 Excellent

DEANE

Stayed 1 night in May 2023

10/10 Excellent

Michael, Botanic Ridge

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great hospitality of staff. Happy to assist and provide local suggestions. Accomodation was very clean and great amenities. Highly recommended
Stayed 1 night in May 2023

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

6/10 Okay

Peter

Liked: Staff & service, property conditions & facilities
Just ok. Noisy plumbing from nearby rooms. Hair in the shower recess. Lovely hosts.
Stayed 2 nights in Apr 2023

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, close to shopping area, good staff
Stayed 1 night in Apr 2023

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities
Property was tidy and welcoming. Room was clean, spacious and beds comfortable. Checking in was quick and easy and the pwner was so lovely. Even got fresh milk for my morning coffees. They even do breakfast orders, which we didnt utilise this stay. Overall had a lovely stay and would recommend!
Stayed 3 nights in Mar 2023

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean quiet close to everywhere in town. Great pool
Stayed 1 night in Feb 2023

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

8/10 Good

Robyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient position and easy walk to shops, cinema and hotel. Very friendly staff. Comfortable room.

8/10 Good

Leonard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very comfortable property. Good sized rooms. Lovely pool on a hot day. Close to shops, pubs and sports club also restaurants. Quiet as is off street. Good parking. Highly recommended.

8/10 Good

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Dominic

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm welcome, clean comfortable room, and a good pool.
Response from Town House Team on 9 Jan 2023
Thank you - It was a fantastic weekend for the pool

8/10 Good

george

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NICE
Response from Town House Team on 8 Jan 2023
Many thanks Weather this time of year is just magic, it makes us all smile

8/10 Good

Bernadette

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Closest to shopping area
Response from Town House Team on 2 Jan 2023
Thank you we love the location, easy walk to shops and cafe's

10/10 Excellent

Kim

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The owners went above what was expected and was very appreciated by us. We will be back
Stayed 1 night in Dec 2022
Response from Town House Team on 2 Jan 2023
Thank you - we love to see people in our area having a great time.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Raja

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to the local market, cafes and restaurants
Response from Town House Team on 2 Jan 2023
Thank you fantastic to see you.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2022

2/10 Terrible

Judith

Stayed 1 night in Dec 2022

10/10 Excellent

Maria

Liked: Staff & service, amenities, property conditions & facilities
It was sufficient for a one night stay
Stayed 1 night in Oct 2022

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and spacious room. Appreciated bench spaces in main room and bathroom- can be lacking!
Stayed 2 nights in Sep 2022

10/10 Excellent

Sue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a night travelling through to Adelaide. Freezing weather. The room was very very comfortable and warm. So clean and staff were very engaging & welcoming.
Stayed 1 night in Sep 2022

10/10 Excellent

Wendy

Stayed 1 night in Jul 2022
Response from Town House Team on 26 July 2022
Thank you - ☺

10/10 Excellent

Bengt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😋
Stayed 1 night in Jun 2022

8/10 Good

graeme

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and central location
Stayed 2 nights in May 2022
Response from Town House Team on 9 May 2022
Thank you Graeme

8/10 Good

Peter

Stayed 1 night in Apr 2022

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was large, bed comfortable and it looks like bathroom has been recently refurbished. Close to a hotel which had good food. Friendly owners. Highly recommend
Stayed 1 night in Apr 2022
Response from Town House Team on 9 May 2022
Many thanks - we are enjoying seeing guests again,

10/10 Excellent

Wayne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very convenient location in Horsham
Stayed 1 night in Mar 2022
Response from Town House Team on 9 May 2022
Thank you - our location is very good if you want to just park the car and walk to grab a bite or do some shopping.

10/10 Excellent

Wendy

Stayed 1 night in Feb 2022

10/10 Excellent

Mark

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2021
Response from Town House Team on 24 Jan 2022
☺☺☺☺☺

10/10 Excellent

Deb

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional Accomodation
Excellent amenities, super friendly happy upbeat staff
Stayed 1 night in Jan 2022
Response from Town House Team on 11 Jan 2022
Thank you Deb, we are glad you had a lovely time in Horsham. We are pretty please to see people moving around again and enjoying life and travel. ☺

10/10 Excellent

Simon, Law Courts

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am a regular traveller and the Townhouse in Horsham is my regular go-to place.
Stayed 1 night in Jan 2022
Response from Town House Team on 11 Jan 2022
Thank you Simon, we are happy to have you stay with us whenever you you are in Horsham and the Wimmera. ☺ it is wonderful to see everyone returning to our area.

8/10 Good

Leonard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room. Large with double plus single beds. Table and chairs too. Lovely pool after a hot drive. Room was downstairs. A bit dark but this kept it cool too.
Stayed 1 night in Dec 2021
Response from Town House Team on 30 Dec 2021
Thank you for staying with us, we love to see guests using the the pool on these very hot days. ☺

8/10 Good

Col

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Central , to cbd. Bed was too hard.
Stayed 2 nights in Dec 2021
Response from Town House Team on 30 Dec 2021
Thank you for your feedback, if you stay with us again we can organise a mattress topper to add some additional comfort and softness ☺

10/10 Excellent

Roland

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value
Very friendly, excellent convenient location. Walking distance to town.
Stayed 1 night in Jul 2021
Response from Town House Team on 19 July 2021
Many thanks ☺ we love the location in the center of town. Horsham is a great place to stay when visiting the Grampains and the Wimmera ♥