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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Renovations and Closures
The hotel will be renovating from 1 March 2011 until further notice. The following areas are affected:
Renovation work will only be conducted on weekdays. Every effort will be made to minimize noise and disturbance.
This information supersedes all other information in this property's description that relates to these amenities.
Property Amenities
Gateway Marco Polo Hotel is in the waterfront Harbour City shopping/dining complex, a short stroll from the Star Ferry terminal. The lively Temple Street Night Market is about 1 km (0.6 mi) away.
The hotel's Michelin-rated La Brasserie serves French cuisine, while the Coffee Mill features lavish buffets with both Asian and Western specialties. The Tartan Bar, modeled after Scottish pubs, offers happy-hour specials.
A business center is open 24 hours a day and the hotel provides a meeting/conference room. An Aveda salon provides hair care and spa services. Guests enjoy complimentary access to a heated outdoor pool at the neighboring Marco Polo Hongkong Hotel, also in Harbour City. The state-of-the-art Fitness First gym, with spectacular harbour and skyline views, is also available for guest use.
Rooms
This 14-story hotel has 399 spacious guestrooms and suites. All include free wifi service, premium TV channels, pay movies, coffee/tea makers, minibars, and in-room safes. Telephones offer personalized voice mail and IDD (International Direct Dial). Bathrooms have showers and tubs, as well as hair dryers and complimentary toiletries.
Room Amenities
Dining
Coffee Mill - All-day dining, from early morning till late night. International buffets, as well as a la carte selections, for lunch and dinner. Specialties include curry, Wonton Noodle, Hainanese Chicken Rice, and fresh seafood.
Room service is available 24 hours a day.
Renovations and Closures
The hotel will be renovating from 1 March 2011 until further notice. The following areas are affected:
Renovation work will only be conducted on weekdays. Every effort will be made to minimize noise and disturbance.
This information supersedes all other information in this property's description that relates to these amenities.
Showing 1 - 10 results (of 13) · See more Gateway, Marco Polo Hotel reviews
out of 13 reviews
“Will stay at Marco Polo Gateway again”
I was very please with the size of the hotel and can't wait to stay there again. Also, the staff were very helpful and pleasant.
“Perfect Location and Very friendly staff”
The hotel is located within walking distance to Tsim Tsa Tsui MTR station (150m approx.) and ferry terminal to Macau (80m approx.) which depart every 30min. It is just above the Harbour City shopping complex, which is a very large shopping complex full of branded store (DKNY, Channel, Prada etc). There is also convenient store (Watson) and well known toy store (Toy R Us) within the complex. For a tone down version, just walk across the street or overhead bridge linked to Harbour City, you can access another multi level shopping complex with store like Sa Sa (cosmetic). For currency conversion, there are about half a dozen bank just across the street from the hotel. Be sure the check the exchange rate and the service fee before doing business with them. Their rate change by the day. If you are looking for tailor make suit, there are about a dozen of them around the Tsim Tsa Tsui MTR station, make sure you shop around and hagger the price. I had mine done for HKD 2,950 at L&K Custom Tailor at 2 Carnarvon Rd. That include Jacket, pant, business shirt and a silk tie. When I stayed at the hotel, there were some renovation happening. However, the management had done a great job in reducing the noise level and only restrict the work between 0730 to 1800. To be honest, I didn't hear any noise at all during the 5 days I stayed at the hotel except for 1 day when they were doing some drilling above my room. Overall, it is a great hotel, very spacious room with 2 double bed.
“Great location, great service”
The service was superb. I always book on the Executive Club floor. The personalized service is great, the club relaxing, and the location perfect for getting around the Star Ferry/City Complex area.
“Gateway to Shopping Paradise”
I've stayed at The Gateway many times because of it's great location. However, it is not a cheap hotel and charges rates up there with Marriott and Sofitel, so it's about time they spent some money on refurbishing rooms that clearly haven't had a penny spent on them for 20 years at least! If they want to charge 5 star prices then they need to live up to those standards and although the rooms are comfortable and they service is very good, the furniture is like badly jaded.
“Good Location and Reasonable Quality”
My wife and I stayed on the Club Floor of this hotel for 4 nights. Overall the hotel was clean and comfortable. The facilities on the Club Floor were reasonable in today's market, included a good breakfast offering and free wifi in the lounge all day. Room was smallish but adequate for a short stay. Bed was only standard double size but comfortable and clean. Bathroom was acceptable standard and quite large by comparison to other hotels we've stayed at. Location near the Kowloon Sea Terminal was good for getting to various transport options. It is integrated into a large shopping centre offering many restaurants of varied cuisine and price range. Overall we were happy with this choice of hotel and would stay there again. The tourist adviser in the Lobby was not so helpful though.
“Gateway”
A nice hotel, reside in the shopping mall, in the central area of Kowloon
“Would stay there again”
The hotel is in a great location, close to shopping locations and restuarants and transportation like ferry boat terminals. The room was a litle small but clean and comfortable. The staff was very helpful and polite. The breakfast buffet was wonderful, lots of choices.
“Great Location”
Don't expect too much from this Hotel as it is in need of a major renovations and the rooms are quite old and shabby. But considering it's ideal location it is good value. It is an easy walk to the ferry terminal to catch the ferry across to Central for shopping or a bus trip up to The Peak (bus 15C) and don't miss a bus trip to Stanley to shop at the Stanley markets, bus also from outside the Central pier or from the nearby Bus Terminal. Shopping around Marco Polo Gateway is good but expensive, walk to Nathan Rd for cheaper prices. Check out the Food Republic food hall downstairs from the street opposite Marco Polo Gateway.
“Club Floor value and old-style friendliness!”
Club rooms in good condition but not recently renovated - bedrooms perhaps bigger than newer hotels, especially the large bathrooms!. Outstanding feature is the incredible convenience of being actually in the middle of the enormous Harbourside shopping centre in Canton Road. Club floor is good value and quite select, quiet and private, but not 5 star level, but then you are not paying 5 star prices either! - In fact very reasonable prices considering the position and breakfast and Club access.bonuses. Actually the place is restful, being fitted out in dark wood accents
“Cruise Hotel”
Good location. Close to the harbour and ferry to Hong Kong. Surrounded by shops. Also within walking distance to the cruise terminal which was where we were heading. Reasonable price.
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Showing 1 - 10 results (of 13) · See more Gateway, Marco Polo Hotel reviews
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13 Harbour City Canton Road , Tsim Sha Tsui Kowloon, Hong Kong
Nearby Points of Interest
The preferred airport for Gateway, Marco Polo Hotel is Hong Kong (HKG-Hong Kong Intl.) - 23.8 km / 14.8 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Tsim Sha Tsui, Hong Kong: Discover non-stop shopping, famous landmarks, and world-class museums (from art to science) in Tsim Sha Tsui. Serious shoppers should try the Harbour City shopping complex. Nathan Roads Golden Mile offers more of the local scene. Canton Road offers designer labels, and Granville and Cameron roads boast bargain clothing. Head harborside to the promenade for the nightly Symphony of Lights show.
13 Harbour City Canton Road , Tsim Sha Tsui Kowloon, Hong Kong
