Nice and clean, friendly staff but the standard room is so small! Barely big enough for the bed, we had literally nowhere to put our suitcases. Ive been told this is usual for HK, so take your chances, but we paid a lot of money for such a tiny room. We stayed 2 nights in Macau, and for half the price, got an utterly stunning room. We picked the Bishop as it was close to my son's apartment and when we returned from Macau, the Bishop gave us an upgrade free of charge, without us asking. This was a much bigger room, so maybe go for a couple of nights in a standard room, leave for a night or two, then return to the Bishop, you may also get a free upgrade. Overall, its a nice, pleasant hotel but just be prepared for the room size.