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Reviews of Mantra One Sandy Bay Road

4 out of 5
Mantra One Sandy Bay Road
1 Sandy Bay Road, Hobart, TAS

Reviews

8.6

Excellent

Rating 10 - Excellent. 380 out of 789 reviews" "
Rating 8 - Good. 284 out of 789 reviews" "
Rating 6 - Okay. 86 out of 789 reviews" "
Rating 4 - Poor. 31 out of 789 reviews" "
Rating 2 - Terrible. 8 out of 789 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location and very attentive staff! Highly recommended.
Stayed 2 nights in Apr 2024

10/10 Excellent

Barbara

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2024

8/10 Good

Allan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Should have acted quicker to book parking
Stayed 3 nights in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Good but could be better
Service was good, location was good. The room is a little ‘tired’ and could do with more sprucing up. A few more mod cons such as USB power points would’ve been nice. We got a room with very little natural light and the only window in the room faced a brick wall.
Stayed 5 nights in Jan 2024

10/10 Excellent

SORIT

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was in a very good location, had good services and spacious rooms.
Stayed 7 nights in Dec 2023

6/10 Okay

Kerri

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
For the premium price, there is a lot of maintenance required - half the lights don’t work, fixtures loose and crooked, poor maintenance all round. Pillows were flat and bed not comfortable.
Stayed 4 nights in Dec 2023

8/10 Good

Wayne

Stayed 6 nights in Dec 2023

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Like always our favourite place to stay in Hobart
Stayed 1 night in Dec 2023
Response from Mantra One Team on 20 Dec 2023
Thanks for taking the time to leave a review of your stay! We're glad you love staying with us and can't wait to welcome you back.

8/10 Good

Kate

Travelled with group
Liked: Cleanliness, property conditions & facilities
The staff were friendly and helpful. The unit was spacious well equipped and clean The location was very convenient I would definitely visit again if I were offered a unit with a better view. The view in the unit was depressing.
Stayed 5 nights in Dec 2023
Response from Mantra One Team on 20 Dec 2023
Thanks for taking the time to leave a review Kate and we hope to welcome you back again soon.

8/10 Good

Paula

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023
Response from Mantra One Team on 20 Dec 2023
Thanks for your great rating Paula!

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2023
Response from Mantra Team on 6 Dec 2023
Thank you so much for your review. We hope to welcome you back in the future!Kind regards, The Mantra One Team

10/10 Excellent

Russell

Stayed 3 nights in Oct 2023
Response from Mantra Team on 6 Dec 2023
Hello Russell!Thank you for your review, we loved having you stay with us! We look forward to welcoming you back in the future. Kind Regards, The Mantra one Team

10/10 Excellent

Lindsay

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were knowledgeable and looked after us. Suite was terrific for an extended stay. Close to city, markets and wharf.
Stayed 5 nights in Oct 2023
Response from Mantra Team on 6 Dec 2023
Hello Lindsay! Thank you for your review, we loved having you stay with us! We look forward to welcoming you back in the future. Kind Regards, The Mantra one Team

10/10 Excellent

Deborah

Business traveller
Liked: Cleanliness, room comfort
Comfortable, quiet, close to everything
Loved staying at Mantra. The spacious room and comfortable bed made for a relaxing experience. Having a washer/dryer made my longer stay much easier (clothes-wise). I had a great view from the 5th floor. The hotel desk staff graciously offered help whenever needed. And, I could get to the Salamanca Market in about 3 minutes walk!
Stayed 12 nights in Oct 2023
Response from Mantra Team on 6 Dec 2023
Hello Deborah!We loved having you stay here with us at Mantra, thank you for your review!We look forward to welcoming you back in the future, Kind regards, The Mantra One Team

6/10 Okay

Jayant

Stayed 4 nights in Sep 2023
Response from Mantra One Sandy Bay Road on 5 Oct 2023
Thanks for taking the time to leave your rating Jayant. Please feel free to reach out with any further feedback as to how we can improve for future stays.

10/10 Excellent

Rebekah

Liked: Cleanliness, amenities
Handy, friendly, and excellent accommodation!
Stayed 1 night in Sep 2023
Response from Mantra One Sandy Bay Road Team on 5 Oct 2023
Thanks for taking the time to leave a great review Rebekah!

10/10 Excellent

Pek Jui

Liked: Cleanliness, amenities, property conditions & facilities
Service is friendly, helpful and pro-active. The apartment building is in excellent condition. Unsurprisingly, the room is impeccable condition, cleanliness and facility wise. I love the location which is near the Salamanca and waterfront attractions. It is also walkable to conveniences and tings I like to see.
Stayed 4 nights in Sep 2023
Response from Mantra One Sandy Bay Road Team on 5 Oct 2023
Thanks for such a wonderful review Pek Jui! We hope to welcome you back next time you're in Hobart.

8/10 Good

Raymond

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed here for 8 nights. A great start to the stay was the easy check-in and very friendly and helpful reception staff. Then we were pleasantly wowed by the size of the room that had a huge living area. No claustrophobia here. The only down side was the mattress. It had definitely seen better days. I would stay here again.
Stayed 8 nights in Aug 2023

10/10 Excellent

Joan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Brian

Stayed 7 nights in Jul 2023

10/10 Excellent

Glenn Ian

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Loved our stay here. Staff very friendly and the apartment was very clean.
Stayed 3 nights in Jul 2023

8/10 Good

Kerri

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location within walking distance to restaurants, the city, wharf and Salamanca precincts. Comfy bed. We booked a 1 bedroom apartment, only to find that the bedroom is not separated from the rest of the room - it does not have a door to close it off. We paid for a 1 bedroom apartment to have some privacy in the room at night if one person was not sleeping well, so we were NOT happy about that at all. It would be appreciated if the description was changed to "studio", with bed in an area set off to one side of the apartment. We could also hear people coughing in the room next door from our bedroom.
Stayed 2 nights in Jun 2023

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Are apartment was huge. Great separate living room. Pity windows looked out on a brick wall. Excellent bathroom and comfortable bed. Location near Salamanca Place and harbourfront was fantastic.
Stayed 4 nights in Apr 2023

8/10 Good

George

Stayed 4 nights in Apr 2023

8/10 Good

Anirban

Stayed 4 nights in Apr 2023

10/10 Excellent

Lynda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very handy, walked everywhere!
Stayed 3 nights in Mar 2023

10/10 Excellent

Vicki

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff we’re helpful and great location and it was quiet and clean.
Stayed 3 nights in Mar 2023
Response from Mantra One Team on 27 Mar 2023
Thanks for your review Vicki,We're glad you enjoyed your stay with us!Warm Regards,The Mantra One Team

10/10 Excellent

Peter

Stayed 2 nights in Mar 2023
Response from Mantra One Team on 27 Mar 2023
Thanks for your great rating Peter,We're glad you enjoyed your stay with us!Warm Regards,The Mantra One Team

8/10 Good

Darryl

Liked: Cleanliness, property conditions & facilities
Manning of property on Sunday after 5pm disappointing. Parking difficult
Stayed 2 nights in Mar 2023
Response from Mantra One Team on 27 Mar 2023
Hi Darryl,Thanks for taking the time to leave a review of your stay! I'm sorry to hear of the difficulties you experienced. Please reach out next time you're in Hobart so we can provide you with an exceptional stay!Warm Regards,The Mantra One Team

8/10 Good

Lorraine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Proximity to markets was great! Apartment had everything we needed for our stay! Couldn't get wifi on my phone, someone was to contact me to try and rectify it, but that didn't happen, so was disappointed with that!
Stayed 3 nights in Mar 2023
Response from Mantra One Team on 27 Mar 2023
Thanks for your review Lorraine,We're glad you enjoyed your stay with us!Warm Regards,The Mantra One Team

8/10 Good

Greta

Travelled with partner
Liked: Cleanliness
It is so spacious. Huge rooms. We loved it. Highly recommend.
Stayed 1 night in Feb 2023
Response from Mantra One Team on 27 Mar 2023
Thanks for your review Greta,We're glad you enjoyed your stay with us!Warm Regards,The Mantra One Team

2/10 Terrible

Elliot

Travelled with group
Stayed 1 night in Feb 2023
Response from Mantra One Team on 26 Feb 2023
Hi Elliot,I am sorry to see your 1 star review, especially as you never stayed with us. I understand you cancelled outside our free cancellation period and so incurred a fee.I hope you will give Mantra One another chance.Warm Regards,Mantra One Team

10/10 Excellent

Tom

Liked: Cleanliness, room comfort
Excellent
Excellent
Stayed 1 night in Feb 2023
Response from Mantra One Team on 26 Feb 2023
Thanks for your great review Tom!

6/10 Okay

Adam

Business traveller
Liked: Cleanliness
Furnishings and finishings are dated. Great location though
Stayed 1 night in Jan 2023
Response from Natalia Valencia - Assistant Manager on 24 Jan 2023
Dear Adam,Thank you for taking the time to leave a review.I am glad you enjoyed our convenient location.Hope we can welcome you once again.Kind regards,Natalia ValenciaAssistant Manager

8/10 Good

Rachael

Travelled with partner
Liked: Cleanliness, property conditions & facilities
A great location, spacious room but shower/water pressure not strong and bed mattress was hard. 3.5 out of 5
Stayed 3 nights in Jan 2023
Response from Natalia Valencia - Assistant Manager on 23 Jan 2023
Dear Rachael,Thank you for taking the time to leave a review, I'm glad you enjoyed our spacious rooms and convenient location.I appreciate your feedback on the bed mattress and shower water pressure, I will make sure to review that with our maintenance and housekeeping team.Kind regards,Natalia ValenciaAssistant Manager

10/10 Excellent

Hong

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good condition, comfortable and convenient.
Response from Natalia Valencia - Assistant Manager on 16 Jan 2023
Dear Hong,Thank you for taking the time to review your stay with us. I'm pleased you enjoyed your stay and we look forward to welcoming you back again soon! Kind Regards,Natalia ValenciaAssistant Manager

6/10 Okay

Allison

Stayed 3 nights in Nov 2022
Response from Natalia Valencia - Assistant Manager on 26 Nov 2022
Dear Allison,Thank you for taking the time to leave a review.I hope you had a good time with us, and feel free to reach out if there is anything else you need.Kind regards,

10/10 Excellent

mark

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good all round
Stayed 1 night in Sep 2022
Response from Jayne on 13 Oct 2022
Thank you Mark, for such a great review! We are pleased you enjoyed your stay and we look forward to welcoming you back again soon!Kind RegardsJayne SpicerGeneral Manager

8/10 Good

Kelvin

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
Stayed 1 night in Sep 2022
Response from Jayne on 13 Oct 2022
Thank you Kelvin, for such a great review! We are pleased you enjoyed your stay and we look forward to welcoming you back again soon!Kind RegardsJayne SpicerGeneral Manager

6/10 Okay

Carly

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2022

8/10 Good

Tony, Cairns

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Aug 2022

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Always love staying at our favourite hotel in Hobart
Stayed 2 nights in Jul 2022
Response from Jayne on 3 Aug 2022
Thank you Paul, we love having you stay with us! Look forward to welcoming you back soon! Kind Regards Jayne Spicer General Manager

8/10 Good

Aaron

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very spacious apartment, excellent location, super comfy bed.
Stayed 5 nights in Jun 2022
Response from Jayne on 4 July 2022
Thank you Aaron, for taking the time to review your stay with us. I'm pleased you enjoyed your stay and we hope to welcome you back again soon! Kind Regards Jayne Spicer General Manager

8/10 Good

Nick

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff are wonderful. Room layout was perfect. Room could do with an update and good clean.
Stayed 2 nights in Apr 2022
Response from Jayne on 16 May 2022
Thank you Nick, for taking the time to review your stay with us. I'm pleased you enjoyed your stay and we hope to welcome you back another time. Kind Regards Jayne Spicer General Manager

10/10 Excellent

Jenny

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Location and friendly stuff
Stayed 1 night in Apr 2022
Response from Jayne on 27 Apr 2022
Thank you Jenny, for taking the tine to review your stay with us. I'm pleased you enjoyed your stay and we hope to welcome you back soon! Kind Regards Jayne Spicer General Manager

10/10 Excellent

Glenn

Stayed 1 night in Apr 2022

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great position,large clean appartment
Stayed 1 night in Apr 2022
Response from Jayne on 11 Apr 2022
Thank you David, for taking the time to review your stay with us. We hope to welcome you back again soon! Kind Regards Jayne Spicer General Manager

6/10 Okay

Robyn

Disliked: Amenities
Stayed 1 night in Mar 2022

6/10 Okay

Leonard

Stayed 1 night in Mar 2022
Response from Jayne on 31 Mar 2022
Thank you Leonard, I do apologise we did not meet your expectations and hope you allow us another opportunity to show you the standard for which we are known for! Kind Regards Jayne Spicer General Manager