In-room safe, desk, laptop workspace, soundproofing

Reviews of Hotel Kuretakesou Hiroshima Otemachi

3 out of 5
Hotel Kuretakesou Hiroshima Otemachi
3-7-3 Otemachi Naka-ku, Hiroshima, Hiroshima

Reviews

9.0

Wonderful

Rating 10 - Excellent. 249 out of 472 reviews" "
Rating 8 - Good. 173 out of 472 reviews" "
Rating 6 - Okay. 45 out of 472 reviews" "
Rating 4 - Poor. 3 out of 472 reviews" "
Rating 2 - Terrible. 2 out of 472 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Alfredo

Liked: Cleanliness
Very nice hotel with quick access to local rides and walkable to the Peace Park
Stayed 2 nights in May 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for exploring city and shops.
Stayed 4 nights in May 2024

10/10 Excellent

thi hue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for tourist
Stayed 3 nights in May 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are tiny, but in amazing condition. Perfect for a place to lay my head at night. Staff are fantastic in their willingness to help. The breakfast is worth every Yen that I mpaid for it.
Stayed 9 nights in Apr 2024
Response from ホテル呉竹荘広島大手町 フロントスタッフ on 3 May 2024
Thank you for staying at Hotel Kuretakeso Hiroshima Otemachi. We are very happy to receive your praise for our staff service.At our hotel, we focus on breakfast service, staff service, and in-house service to ensure that our guests have a comfortable stay.For breakfast, we offer Kuretakeso's signature breakfast buffet, which is nutritionally balanced with consideration for carbohydrates, calories, salt, and fat. We also offer a free welcome drink service, including alcohol and soft drinks.Conveniently located just a 1-minute walk from Chuden-mae Station. The Atomic Bomb Dome and Hiroshima Peace Memorial Park are also a 12-minute walk away. The Hiroshima International Conference Center is within 1 km, the Hiroshima Museum of Art is a 17-minute walk, and Hiroshima Airport is a 60-minute drive away. With a great location, it is ideal for sightseeing and business.We will continue to strive to further improve our services.Please use our hotel when you visit Hiroshima.Hotel Kuretakeso Hiroshima Otemachi Front Desk Staff

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very small but well done. The staff here are super polite and helpful. Would go again!
Stayed 2 nights in Apr 2024
Response from ホテル呉竹荘広島大手町 フロントスタッフ on 3 May 2024
Thank you for staying at Hotel Kuretakeso Hiroshima Otemachi. We are very happy to receive your praise for our staff service.At our hotel, we focus on breakfast service, staff service, and in-house service to ensure that our guests have a comfortable stay.For breakfast, we offer Kuretakeso's signature breakfast buffet, which is nutritionally balanced with consideration for carbohydrates, calories, salt, and lipids. We also offer a free welcome drink service, including alcohol and soft drinks.Our hotel is a 1-minute walk from Chuden-mae stop on the Hiroshima Electric Railway Ujina Line, near the Peace Memorial Park, and is easily accessible from Hiroshima Station. It is also convenient to access Miyajima.We will continue to strive to further improve our service.Please use our hotel when you visit Hiroshima.Hotel Kuretakeso Hiroshima Otemachi Front Desk Staff

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in a great location. Super clean rooms, great staff who let us borrow a wheelchair for my mother who had a got injury. Meant we could get out and about and not have to stay in the hotel room! Would definitely recommend.
Stayed 2 nights in Apr 2024
Response from ホテル呉竹荘広島大手町 フロントスタッフ on 14 Apr 2024
Thank you very much for staying at Hotel Kuretakeso Hiroshima Otemachi. We are very happy to receive your compliments regarding our staff service.At our hotel, we focus on breakfast service, staff service, and in-house services to ensure that our guests have a comfortable stay.For breakfast, we offer Kuretakeso's signature breakfast buffet, which is nutritionally balanced considering carbohydrates, calories, salt, and fat. There is also a free welcome drink service, including alcohol and soft drinks.Our hotel is located a 1-minute walk from the Chuden-mae stop on the Hiroshima Electric Railway Ujina Line, near the Peace Memorial Park, and has good access from Hiroshima Station. Access to Miyajima is also convenient.We will continue to strive to further improve our services.Please use our hotel when you come to Hiroshima.Hotel Kuretakeso Hiroshima Otemachi Front Staff

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great business hotel within walking distance to the Peace Memorial Park. Very close to transportation that will go to Hiroshima Station!
Stayed 1 night in Apr 2024
Response from ホテル呉竹荘広島大手町 フロントスタッフ on 14 Apr 2024
Thank you very much for staying at Hotel Kuretakeso Hiroshima Otemachi. Also, thank you very much for taking your valuable time out of your busy schedule to post.It is located near the Peace Memorial Park and has good access from Hiroshima Station. Access to Miyajima is also convenient.There are convenience stores and restaurants nearby, making it very convenient.At the Japanese restaurant Kuretakeso, we also offer a breakfast buffet and welcome drinks with beauty and health in mind.All rooms are equipped with toilet, bath, TV and air conditioning. The front desk is open 24 hours a day, and all rooms have automatic locks, making it safe for women.You can use the free rental comic corner and paid coin laundry.We will continue to strive to further improve our breakfast service, staff service, and in-house services, so please consider staying at our hotel when you come to Hiroshima.Hotel Kuretakeso Hiroshima Otemachi Front Staff

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice small hotel in Hiroshima if you plan visit here for a week or less. Great breakfasts.
Stayed 7 nights in Mar 2024
Response from ホテル呉竹荘広島大手町 フロントスタッフ on 14 Apr 2024
Thank you very much for staying at Hotel Kuretakeso Hiroshima Otemachi. We are very happy to receive such a high evaluation.For breakfast at our hotel, we offer Kuretakeso's signature breakfast buffet, which is nutritionally balanced considering carbohydrates, calories, salt, and fat. There is also a free welcome drink service, including alcohol and soft drinks.Our hotel is equipped with separate baths for men and women that can accommodate up to 3 people. You can enjoy an elegant bath time to slowly heal the fatigue of work, sightseeing, and the day. All rooms are equipped with toilet, bath, TV and air conditioning. An automatic check-in machine allows for a smooth check-in, the front desk is open 24 hours a day, and all rooms have automatic locks, making it safe for women.You can use the free rental comic corner and paid coin laundry.It is located near the Peace Memorial Park and has good access from Hiroshima Station. Access to Miyajima is also convenient.There are convenience stores and restaurants nearby, making it very convenient.We will continue to strive to further improve our breakfast service, staff service, and in-house services, so please consider staying at our hotel when you come to Hiroshima.Hotel Kuretakeso Hiroshima Otemachi Front Staff

6/10 Okay

Celia, Honolulu

Stayed 1 night in Mar 2024
Response from ホテル呉竹荘 広島大手町 フロントスタッフ on 3 May 2024
Thank you very much for staying at Hotel Kuretakeso Hiroshima Otemachi.At our hotel, we offer a breakfast buffet and welcome drinks with beauty and health in mind at the Japanese restaurant "Kuretakeso."All rooms are equipped with toilet, bath, TV and air conditioning. The front desk is open 24 hours a day, and all rooms have automatic locks, making it safe for women.It is located near the Peace Memorial Park and has good access from Hiroshima Station. Access to Miyajima is also convenient.We will continue to strive to further improve our services. Please use our hotel when you come to Hiroshima.Hotel Kuretakeso Hiroshima Otemachi Front Staff

8/10 Good

Marc Michel

Pros: cleanliness, staff and amenities Cons: the room was extra tiny but very comfortable
Stayed 2 nights in Mar 2024
Response from ホテル呉竹荘 広島大手町 フロントスタッフ on 19 Mar 2024
Thank you very much for staying at Hotel Kuretakeso Hiroshima Otemachi. Also, thank you very much for taking your valuable time out of your busy schedule to post.We are very happy to know that you enjoyed your stay despite the small size of your room. We will do our best to ensure that the smallness of the room does not affect comfort, but it is of utmost importance that your satisfaction is high.We will continue to strive to improve our services to meet the expectations of our customers. If you have any problems or requests, please feel free to let us know at any time.We have separate baths for men and women that can accommodate up to 3 people. You can enjoy an elegant bath time to slowly heal the fatigue of work, sightseeing, and the day. All rooms are equipped with toilet, bath, TV and air conditioning. An automatic check-in machine is installed, the front desk is open 24 hours a day, and all rooms have automatic locks, making it safe for women.You can use the free rental comic corner and paid coin laundry.It is located near the Peace Memorial Park and has good access from Hiroshima Station. Convenient access to MiyajimaIf you come to Hiroshima, please consider staying at our hotel.Hotel Kuretakeso Hiroshima Otemachi Front Staff

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from ホテル呉竹荘 広島大手町 フロントスタッフ on 25 Feb 2024
Thank you very much for staying at Hotel Kuretakeso Hiroshima Otemachi. We are very happy to receive such a high evaluation.At our hotel, we focus on breakfast service, staff service, and in-house services to ensure that our guests have a comfortable stay.For breakfast, we offer Kuretakeso's signature breakfast buffet, which is nutritionally balanced considering carbohydrates, calories, salt, and fat. There is also a free welcome drink service, including alcohol and soft drinks.Our hotel is located a 1-minute walk from the Chuden-mae stop on the Hiroshima Electric Railway Ujina Line, near the Peace Memorial Park, and has good access from Hiroshima Station. Access to Miyajima is also convenient.We will continue to strive to further improve our services.Please use our hotel when you come to Hiroshima.Hotel Kuretakeso Hiroshima Otemachi Front Staff

10/10 Excellent

Carlos Brandon, White Bear Township

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in a nice location near the Atomic bomb memorial. Easy access to some local shops and many convenience store. The staff is very friendly and they were able to understand my broken Japanese to help me with my requests
Stayed 8 nights in Jan 2024
Response from ホテル呉竹荘 広島大手町 フロントスタッフ on 16 Feb 2024
Thank you very much for staying at Hotel Kuretakeso Hiroshima Otemachi. Also, thank you very much for taking your valuable time out of your busy schedule to post.We are working hard to further improve our breakfast service, staff service, and in-house services to make your stay more comfortable.At the Japanese restaurant Kuretakeso, we also offer a breakfast buffet and welcome drinks with beauty and health in mind.All rooms are equipped with toilet, bath, TV and air conditioning. The front desk is open 24 hours a day, and all rooms have automatic locks, making it safe for women.You can use the free rental comic corner and paid coin laundry.It is located near the Peace Memorial Park and has good access from Hiroshima Station. Access to Miyajima is also convenient.There are convenience stores and restaurants nearby, making it very convenient. If you come to Hiroshima, please consider staying at our hotel.Hotel Kuretakeso Hiroshima Otemachi Front Staff

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
방이 아주 깔끔하고 조식도 먹을만한것들 위주로 준비되어있어요. 공용탕도 깔끔하게 잘 되어있어서 잘 이용하였습니다. 다음에 히로시마에 방문하면 또 이용할것 같아요. 편안히 잘 지내고갑니다.
Stayed 1 night in Feb 2024
Response from ホテル呉竹荘広島大手町 フロントスタッフ on 4 Feb 2024
이번에는 호텔 오타케소 히로시마 오테마치에 숙박해 주셔서 감사합니다. 높은 평가를 받아, 매우 기쁘게 느끼고 있습니다.저희 호텔의 아침 식사는 탄수화물, 칼로리, 염분, 지질을 고려한 영양 균형을 고려한 오타케소 자랑의 아침 식사 뷔페를 준비하고 있습니다. 알코올과 청량 음료를 포함한 무료 환영 음료 서비스도 제공됩니다.최대 이용 인원 3명, 남녀별 목욕을 완비하고 있어 일과 관광, 하루의 피로를 천천히 치유하는 우아한 목욕 시간을 보내실 수 있습니다.모든 객실은 화장실, 욕조, TV, 에어컨을 갖추고 있습니다. 프런트는 24시간 대응, 전실 오토락 첨부로 여성도 안심입니다.무료 대여 만화 코너와 유료 동전 세탁 서비스를 이용하실 수 있습니다.평화 기념 공원 근처에 위치하고 있으며, 히로시마 역에서의 액세스도 좋습니다. 미야지마에의 액세스도 편리합니다.근처에 편의점과 음식점도 있어 편리성이 우수합니다.조식 서비스·스탭 서비스·관내 서비스의 한층 더 향상에 노력해 가기 때문에, 히로시마에 오실 때는 꼭 당 호텔의 숙박을 검토해 주세요.호텔 오타케소 히로시마 오테마치 프런트 스탭

10/10 Excellent

JACK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value Continent
Stayed here as part of my solo trip to Japan to treat myself to a nicer bed and my own shower/ toilet. Rooms nice shower is good staff amazing check inn and out machine microwave on my floor I assume everyone has one laundry services available too . The hotel Is next door too a Lawson store a family Mart and 7 eleven Nearby in addition a street car station too which makes it very convenient. The only issues I had were that I could hear corridors music playing at night other than that good stay
Stayed 2 nights in Jan 2024
Response from ホテル呉竹荘 広島大手町 フロントスタッフ on 1 Feb 2024
Thank you very much for staying at Kuretakeso Hiroshima Otemachi Hotel. Also, thank you very much for taking your valuable time out of your busy schedule to post.We apologize for any inconvenience caused regarding the facilities. We will strive to improve the music broadcast times in the hall so that you can spend your time more comfortably.It is located near the Peace Memorial Park and has good access from Hiroshima Station. Access to Miyajima is also convenient.There are also convenience stores and restaurants nearby, making it very convenient.At the Japanese restaurant Kuretakeso, we also offer a breakfast buffet and welcome drinks with beauty and health in mind.All rooms are equipped with toilet, bath, TV and air conditioning. The front desk is open 24 hours a day, and all rooms have automatic locks, making it safe for women.You can also use the free rental comic corner and paid coin laundry.We will continue to strive to further improve our breakfast service, staff service, and in-house services, so please consider staying at our hotel when you come to Hiroshima.Hotel Kuretakeso Hiroshima Otemachi Front Staff

6/10 Okay

Andrew

Liked: Cleanliness, property conditions & facilities
They initially sent me to an unavailable room. The new room was clean, but the window view was terrible (i.e. literally facing the side of another building). The window itself wouldn’t close all the way, so I either had to keep the heater on at all times or let my room quickly freeze. The staff are kind and let you store your bags before the check-in time.
Stayed 2 nights in Dec 2023
Response from Hotel Kuretakeso Hiroshima Otemachi front staff. on 29 Dec 2023
Thank you very much for staying at Kuretakeso Hiroshima Otemachi Hotel. Also, thank you very much for taking your valuable time out of your busy schedule to post.We sincerely apologize for the inconvenience caused to our facilities. We will clarify how to use the air conditioner in the room to ensure that our guests have a comfortable stay.There are buildings on both sides of the hotel, so the view is poor. Therefore, we are focusing on breakfast service.For breakfast, we offer Kuretakeso's signature breakfast buffet, which is nutritionally balanced considering carbohydrates, calories, salt, and fat. There is also a free welcome drink service, including alcohol and soft drinks.It is located near the Peace Memorial Park and has good access from Hiroshima Station. Access to Miyajima is also convenient.We will continue to strive to further improve our services.Please use our hotel when you come to Hiroshima.Hotel Kuretakeso Hiroshima Otemachi Front Staff

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from ホテル呉竹荘広島大手町 フロントスタッフ on 29 Dec 2023
この度は呉竹荘広島大手町ホテルにご宿泊頂き誠にありがとうございます。 また、お忙しい中、貴重なお時間を割いてご投稿いただきまして、誠にありがとうございます。当館はお客様により快適にご宿泊頂ける様に朝食サービス・スタッフサービス・館内サービスの更なる向上に努めております。日本料理「呉竹荘」では、美と健康を意識した朝食バイキングやウェルカムドリンクもご用意しております。全室にトイレ、バス、テレビ、エアコンが完備されております。 フロントは24時間対応、全室オートロック付きで女性も安心です。無料貸し出しコミックコーナー、有料コインランドリーをご利用頂けます。平和記念公園の近くに位置し、広島駅からのアクセスも良好です。 宮島へのアクセスも便利です。近くにコンビニエンスストア、飲食店もあり利便性に優れております。広島にお越しの際はぜひ当ホテルのご宿泊をご検討ください。ホテル呉竹荘 広島大手町 フロントスタッフ

8/10 Good

Juan Carlos, Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close for transportation, affordable prices. Only charge towels upon request, same for trash, safety should be the first priority.
Stayed 2 nights in Nov 2023
Response from ホテル呉竹荘広島大手町 フロントスタッフ on 19 Dec 2023
Thank you very much for staying at Hotel Kuretakeso Hiroshima Otemachi. Also, thank you very much for taking your valuable time out of your busy schedule to post. We sincerely apologize for the inconvenience caused regarding our facility services. In the future, we will strive to further improve our breakfast service, staff service, and in-house services so that our guests can have a comfortable stay. It is located near the Peace Memorial Park and has good access from Hiroshima Station. Access to Miyajima is also convenient. If you come to Hiroshima, please consider staying at our hotel. Hotel Kuretakeso Hiroshima Otemachi Front Staff

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great value for money hotel, in a great location within walking distance to Peace Park and other attractions.
Stayed 3 nights in Nov 2023
Response from ホテル呉竹荘広島大手町 フロントスタッフ on 19 Dec 2023
Thank you very much for staying at Hotel Kuretakeso Hiroshima Otemachi. Thank you for your high evaluation. At our hotel, we focus on breakfast, staff services, and in-house services to ensure that our guests have a comfortable stay. It is located near the Peace Memorial Park and has good access from Hiroshima Station. Access to Miyajima is also convenient. We will continue to strive to further improve our services. Please use our hotel when you come to Hiroshima. Hotel Kuretakeso Hiroshima Otemachi Front Staff

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Business style hotel that was excellent for our brief stay in Hiroshima as tourists, service was flawless, breakfast buffet (japanese style) was delightful.
Stayed 1 night in Nov 2023
Response from ホテル呉竹荘広島大手町 フロントスタッフ on 19 Dec 2023
Thank you very much for staying at Hotel Kuretakeso Hiroshima Otemachi. Thank you for your high evaluation. At our hotel, we focus on breakfast, staff services, and in-house services to ensure that our guests have a comfortable stay. In particular, our breakfast service offers a wide variety of Japanese and Western buffets, including freshly baked bread, sausages, salads, egg dishes, grilled fish, and miso soup. It is located near the Peace Memorial Park and has good access from Hiroshima Station. Access to Miyajima is also convenient. We will continue to strive to further improve our services. Please use our hotel when you come to Hiroshima. Hotel Kuretakeso Hiroshima Otemachi Front Staff

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay, great location!
Fabulous stay, great location. Don't pass it up!
Stayed 10 nights in Nov 2023
Response from ホテル呉竹荘広島大手町 フロントスタッフ on 19 Dec 2023
Thank you very much for staying at Hotel Kuretakeso Hiroshima Otemachi. Thank you for your high evaluation. At our hotel, we focus on breakfast service, staff service, and in-house services to ensure that our guests have a comfortable stay.The Japanese restaurant "Kuretakeso" also offers a breakfast buffet and welcome drinks that focus on beauty and health.All rooms are equipped with toilet, bath, TV, and air conditioning. We have a 24-hour front desk and all rooms have automatic locks, making it safe for women. It is located near the Peace Memorial Park and has good access from Hiroshima Station. Access to Miyajima is also convenient.We will continue to strive to further improve our services. Please use our hotel when you come to Hiroshima. Hotel Kuretakeso Hiroshima Otemachi Front Staff

10/10 Excellent

Joanna Mae

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room was clean, stayed for 2 nights, unfortunately what ruined our stay was, our neighbors let their kids play, scream and run around the hallway both nights. They bang their door so loud multiple times. Had to tell them to keep it down but didnt really stop... so they have thin walls... however other than that, I would like to say a huge thank you to the front desk guy who assisted us on our check out. His englishwas limited but was very kind and amazing!!! He helped us with sending my luggage and even called a cab for us. Great customer service from that gentleman. :)
Response from Hotel Kuretakeso Hiroshima Otemachi front staff on 11 Feb 2024
Thank you for staying at Hotel Kuretakeso Hiroshima Otemachi.Thank you for your review.We apologize for the inconvenience caused during your stay.If something similar happens in the future, please let the front desk know.We will communicate this information to those who wear the cloak and work to improve it.Thank you for praising the staff's response.I'm glad that I was able to help you.We will strive to be a hotel that is recommended to people visiting Hiroshima.Thank you.

8/10 Good

Paramee

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staffs are nice and polite. The room is a bit small but clean. The location is good, you can walk to the peace museum and atomic bomb dome
Stayed 2 nights in Nov 2023
Response from ホテル呉竹荘広島大手町 フロントスタッフ on 29 Dec 2023
Thank you very much for staying at Kuretakeso Hiroshima Otemachi Hotel. Also, thank you very much for taking your valuable time out of your busy schedule to post.We apologize for any inconvenience caused by the equipment malfunction. The room, front desk, breakfast venue, etc. are not large enough. Therefore, our hotel focuses on breakfast service.For breakfast, we offer Kuretakeso's signature breakfast buffet, which is nutritionally balanced considering carbohydrates, calories, salt, and fat. There is also a free welcome drink service including alcohol and soft drinks.It is located near the Peace Memorial Park and has good access from Hiroshima Station. Access to Miyajima is also convenient.We will continue to strive to further improve our services.Please use our hotel when you come to Hiroshima.Hotel Kuretakeso Hiroshima Otemachi Front Staff

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from ホテル呉竹荘広島大手町 フロントスタッフ on 29 Dec 2023
この度はホテル呉竹荘広島大手町にご宿泊頂き誠にありがとうございます。高評価を頂き頂き、大変うれしく感じております。当ホテルでは、お客様に快適にお過ごしいただけるよう、朝食サービス、スタッフサービス、館内サービスに力を入れております。朝食は糖質、カロリー、塩分、脂質を考慮した栄養バランスを考えた呉竹荘自慢の朝食バイキングをご用意しております。アルコールやソフトドリンクを含む無料ウェルカムドリンクサービスもございます。平和記念公園の近くに位置し、広島駅からのアクセスも良好です。 宮島へのアクセスも便利です。今後もさらなるサービスの向上に努めてまいります。広島にお越しの際はぜひ当ホテルをご利用ください。ホテル呉竹荘 広島大手町 フロントスタッフ

10/10 Excellent

Tegan

Liked: Cleanliness, staff & service, property conditions & facilities
Really lovely, spacious room that was very comfy. It was extremely clean and I was very happy staying here. The staff were very polite and kind.
Stayed 4 nights in Nov 2023
Response from ホテル呉竹荘広島大手町 フロントスタッフ on 19 Dec 2023
Thank you very much for staying at Hotel Kuretakeso Hiroshima Otemachi. Thank you for your high evaluation. I feel very happy. Our hotel is located near Peace Memorial Park and has good access from Hiroshima Station. Access to Miyajima is also convenient.We are putting effort into our breakfast service, staff service, and in-house services to ensure that our guests have a comfortable stay.We will continue to strengthen our response to foreign tourists visiting Japan and strive to further improve our services. Please use our hotel when you come to Hiroshima.Hotel Kuretakeso Hiroshima Otemachi Front Staff

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, close to a tram stop and and easy short walk to major sites. Room and bathroom were good but quite small.
Stayed 4 nights in Nov 2023
Response from ホテル呉竹荘広島大手町 フロントスタッフ on 17 Dec 2023
Muchas gracias por alojarse en el Hotel Kuretakeso Hiroshima Otemachi. Además, muchas gracias por tomarse su valioso tiempo de su apretada agenda para publicar. Nos disculpamos por cualquier inconveniente causado debido al tamaño pequeño de la habitación. Continuaremos esforzándonos por mejorar aún más nuestro desayuno, los servicios del personal y los servicios internos para garantizar que nuestros huéspedes disfruten de una estadía cómoda. Está ubicado cerca del Parque Memorial de la Paz y tiene buen acceso desde la estación de Hiroshima. El acceso a Miyajima también es conveniente. Si vienes a Hiroshima, considera alojarte en nuestro hotel. Personal de recepción del Hotel Kuretakeso Hiroshima Otemachi

10/10 Excellent

Sang Chul

Stayed 2 nights in Nov 2023
Response from ホテル呉竹荘広島大手町 フロントスタッフ on 29 Dec 2023
この度はホテル呉竹荘広島大手町にご宿泊頂き誠にありがとうございます。高評価を頂き頂き、大変うれしく感じております。当館の朝食は糖質、カロリー、塩分、脂質を考慮した栄養バランスを考えた呉竹荘自慢の朝食バイキングをご用意しております。アルコールやソフトドリンクを含む無料ウェルカムドリンクサービスもございます。全室にトイレ、バス、テレビ、エアコンが完備されております。 フロントは24時間対応、全室オートロック付きで女性も安心です。無料貸し出しコミックコーナー、有料コインランドリーをご利用頂けます。平和記念公園の近くに位置し、広島駅からのアクセスも良好です。 宮島へのアクセスも便利です。今後もさらなるサービスの向上に努めてまいります。広島にお越しの際はぜひ当ホテルをご利用ください。ホテル呉竹荘 広島大手町 フロントスタッフ

8/10 Good

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from ホテル呉竹荘広島大手町 フロントスタッフ on 29 Dec 2023
この度は呉竹荘広島大手町ホテルにご宿泊頂き誠にありがとうございます。 また、お忙しい中、貴重なお時間を割いてご投稿いただきまして、誠にありがとうございます。当ホテルの朝食は糖質、カロリー、塩分、脂質を考慮した栄養バランスを考えた呉竹荘自慢のバイキングをご用意しております。アルコールやソフトドリンクを含む無料ウェルカムドリンクサービスもございます。全室にトイレ、バス、テレビ、エアコンが完備されております。 フロントは24時間対応、全室オートロック付きで女性も安心です。無料貸し出しコミックコーナー、有料コインランドリーをご利用頂けます。平和記念公園の近くに位置し、広島駅からのアクセスも良好です。 宮島へのアクセスも便利です。朝食サービス、スタッフサービス、館内サービスのさらなるサービスの向上に努めてまいります。広島にお越しの際はぜひ当ホテルをご利用ください。ホテル呉竹荘 広島大手町 フロントスタッフ

10/10 Excellent

Britney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to some shops and a bus stop. We were able to hold our luggage there after checking out which was convenient. Over nice room with a view and super clean.
Stayed 1 night in Oct 2023
Response from ホテル呉竹荘広島大手町 フロントスタッフ on 17 Dec 2023
Thank you very much for staying at Hotel Kuretakeso Hiroshima Otemachi. Thank you for your high evaluation. At our hotel, we focus on breakfast, staff services, and in-house services to ensure that our guests have a comfortable stay. It is located near the Peace Memorial Park and has good access from Hiroshima Station. Access to Miyajima is also convenient. We will continue to strive to further improve our services. Please use our hotel when you come to Hiroshima. Hotel Kuretakeso Hiroshima Otemachi Front Staff

10/10 Excellent

LIEM

Stayed 2 nights in Oct 2023
Response from ホテル呉竹荘広島大手町 フロントスタッフ on 29 Dec 2023
この度はホテル呉竹荘広島大手町にご宿泊頂き誠にありがとうございます。高評価を頂き頂き、大変うれしく感じております。当ホテルでは、お客様に快適にお過ごしいただけるよう、朝食サービス、スタッフサービス、館内サービスに力を入れております。朝食は糖質、カロリー、塩分、脂質を考慮した栄養バランスを考えた呉竹荘自慢の朝食バイキングをご用意しております。アルコールやソフトドリンクを含む無料ウェルカムドリンクサービスもございます。平和記念公園の近くに位置し、広島駅からのアクセスも良好です。 宮島へのアクセスも便利です。今後もさらなるサービスの向上に努めてまいります。広島にお越しの際はぜひ当ホテルをご利用ください。ホテル呉竹荘 広島大手町 フロントスタッフ

10/10 Excellent

Alan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with great helpful staff, and the option of a wonderful all you can eat breakfast. They had great panko fried oysters when we were there, among maybe 40-50 other dishes. The place is almost across from the #1 streetcar stop at Chung-mae, so very convenient from the JR stations too. It's wonderfully central and short walking distance from the Int'l Peace Park, and the Hondori dining/shopping district.
Stayed 2 nights in Oct 2023
Response from ホテル呉竹荘広島大手町 フロントスタッフ on 17 Dec 2023
Thank you very much for staying at Hotel Kuretakeso Hiroshima Otemachi. Thank you for your high evaluation. At our hotel, we focus on breakfast, staff services, and in-house services to ensure that our guests have a comfortable stay. It is located near the Peace Memorial Park and has good access from Hiroshima Station. Access to Miyajima is also convenient. We will continue to strive to further improve our services. Please use our hotel when you come to Hiroshima. Hotel Kuretakeso Hiroshima Otemachi Front Staff

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and comfort
The hotel was very comfortable, and the baths were very clean Staff was friendly, and we also were very close to Hiroshima Peace park.
Stayed 2 nights in Oct 2023

10/10 Excellent

Rachel

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Hotel Kuretakeso Hiroshima Otemachi front staff. on 7 Oct 2023
Thank you very much.Thank you for your high evaluation.

10/10 Excellent

MIWA

Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location
The hotel was in a perfect location and the staff went above and beyond to help! The room was very well sized and bed was large. The only downside was the bed was slightly uncomfortable and there was only one pillow per person however, I would stay here again for the service and location.
Stayed 2 nights in Sep 2023
Response from Hôtel Kuretakeso Hiroshima Otemachi on 6 Sept 2023
Thank you very much for staying at our hotel. We are very happy to have received such a high evaluation. We look forward to working with you again if you have another opportunity.

10/10 Excellent

stan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great apart the check in machine trying to eat me. I would rather deal with staff that i have a hard time communicating with than a machine
Stayed 1 night in Aug 2023
Response from ホテル呉竹荘広島大手町  on 29 Aug 2023
Thank you for staying at our hotel this time. We are very happy to receive a high evaluation. If you have another chance, please take care of it.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great location. Tram in front of hotel, 3 different convenient stores close by and a 24h restaurant 2 stores away. Fresh towels everyday and walking distance to the Peace Memorial Park.
Stayed 3 nights in Aug 2023
Response from ホテル呉竹荘広島大手町  on 18 Aug 2023
Thank you for staying at our hotel this time. We are very happy to receive a high evaluation. If you have another chance, please take care of it.

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
When I got there the room was very clean and was cleaned for my second night as well. They also give you pajamas to use if you wish. The staff were very friendly and has sheets of paper they could use to help them speak English. One thing to note is that the hotel's tv in English says the breakfast is free. This is not true, it's ¥1200. Also the view was just of another building. Overall no complaints I thought it was a great experience.
Stayed 2 nights in Jul 2023
Response from Hôtel Kuretakeso Hiroshima Otemachi on 24 Aug 2023
Thank you for using our hotel this time. We apologize for the inconvenience. We will share the information with the staff and make improvements as soon as possible.We ask for your continued support in the future.

6/10 Okay

Sybille

Travelled with partner
Pros: Location: 5 minute walk to the Peace Park and museum, right next to a tram stop for easy access to/the train station. The onsen was lovely. The downtown with restaurants was around a 10 minute walk. Cons: You have to step into the bathroom (it’s ~8 inches off the ground), the AC is directed right at the top of the bed, so you have cold air blowing at your face all night or anytime you are sitting on the bed. The room and bathroom were the smallest we have stayed in while traveling in Japan over the course of our 4 week stay. A bit cramped for 3 nights but would be okay for a night.
Stayed 3 nights in Jun 2023
Response from Hôtel Kuretakeso Hiroshima Otemachi on 24 Aug 2023
Thank you for your valuable opinion. Thank you for pointing out your observations. We will take customer feedback seriously and strive to further improve our services. We would appreciate it if you could continue to support us.

10/10 Excellent

LUIS

Liked: Cleanliness, staff & service, property conditions & facilities
I was completely satisficed with the hotel and everything is automatic in a screen but there are assistant employees
Stayed 1 night in Jun 2023
Response from Hotel Kuretakeso Hiroshima Otemachi on 17 Aug 2023
Thank you for staying at our hotel this time. We are also very happy to receive such a high evaluation. I would appreciate your favor if there is another opportunity.

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Easy walk to sites. Affordable and clean. Helpful staff.
Stayed 1 night in Jun 2023
Response from Hotel Kuretakeso Hiroshima Otemachi on 17 Aug 2023
Thank you for staying at our hotel this time. We are very pleased that you enjoyed your stay at our hotel, which is located in the center of the city, has convenient transportation, and has new facilities. We appreciate your compliments about our friendly staff. We are also very happy to receive such a high evaluation. I would appreciate your favor if there is another opportunity.

8/10 Good

BreShawna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
Overall, a great hotel and value! The rooms were clean and the hotel offered several amenities including a bathhouse. The only downside is that the staff didn’t speak any English and the rooms were very small, it was a little difficult for two people to move around.
Stayed 1 night in Jun 2023
Response from hotelkuretakesohirosimaootemachi harada on 25 June 2023
Thank you for staying at our hotel this time.We are glad to hear that you found our hotel to be great in terms of cleanliness and value, and that you appreciated the amenities we offer, including the bathhouse.We apologize for any inconvenience you experienced due to the language barrier with our staff. Regarding the room size, we apologize if it felt a bit small for two people. Thank you once again for choosing our hotel, and we appreciate your valuable input. Best regards,

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location
Stayed 3 nights in Jun 2023
Response from hotelkuretakesohirosimaootemachi harada on 19 June 2023
Thank you for using our hotel this time.We are glad that you liked the location of the hotel.We look forward to seeing you again.

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from ホテル呉竹荘広島大手町 原田 on 19 June 2023
この度は当ホテルをご利用頂き誠にありがとうございます。またのご利用お待ちしております。

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Pleasant place but rooms less than ideal
Nice staff and clean/new hotel but the room was less than ideal. The AC pointed directly at the bed which was not great at night when it remained hot, so the options are either getting your face blasted with AC or staying hot throughout the night. Additionally, the bedding felt a little moist as if it hadn't been completely dried, and was a bit smelly too.
Stayed 3 nights in May 2023
Response from ホテル呉竹荘広島大手町  on 9 June 2023
Thank you for your feedback regarding your recent stay. We sincerely apologize for the inconveniences you experienced with the room. We appreciate your compliments about our nice staff and the cleanliness of the hotel.Regarding the issue with the air conditioning, we apologize for any discomfort caused. Furthermore, we apologize for the bedding not meeting your expectations.We will investigate this matter further to ensure it doesn't happen again in the future.we hope that you will give us another opportunity to provide you with a more enjoyable experience in the future. Thank you once again for bringing these issues to our attention.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I really wanted to like this hotel. In theory, it has so much going for it. It is relatively new. It offers happy hour and breakfast. There is a public bath. It is close to public transportation. However, this hotel just falls short. Although breakfast was not crowded, the offerings on the buffet were few and seemed to always need to be replenished. According to the signage, both Japanese and Western style breakfast items would be offered. There were only Japanese offerings. The selection for Happy Hour drinks was varied and self-serve. If there were snacks offered, they were not obviously displayed. There was a rice cooker but rice for a happy hour snack seems odd. Rooms are clean but sparsely decorated. Besides breakfast, it is hard to pin point where the hotel fails, it just is lackluster.
Stayed 1 night in Apr 2021
Response from Hôtel Kuretakeso Hiroshima Otemachi on 24 Aug 2023
Thank you for staying with us. We will take customer feedback seriously and strive to further improve our services. I look forward to meeting again.

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from ホテル呉竹荘広島大手町 フロント伊達 on 14 Dec 2020
ご投稿頂き誠にありがとうございます。 高い評価を頂けました事大変嬉しく思います。 これからもご愛顧頂けます様努力して参りますので 何卒宜しくお願い致します。

8/10 Good

Ronald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
receptionist was very helpful
Stayed 1 night in Dec 2019
Response from HOTEL KURETAKESO HIROSHIMA OTEMACHI imagawa on 26 Dec 2019
Thank you for your reviewing. We will continue to provide services that are close to our customers.

10/10 Excellent

Adele, Singapore

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for 10 days and made day trips to Okayama, Kurashiki, Uji, Osaka & Fukuoka using JR West bullet train pass. Also experienced the very cute Hello Kitty shinkansen. Hiroshima and the station have alot of yummy food. I also took 100 yen bus to Aeon Fuchu. One of the best hotels I've stayed in JP. Hotel is newly opened this year. Location is very convenient near tram, Meipuru loop bus (free with JR pass) shopping & sightseeing (memorial, castle etc). Room is superb not too small with big comfy bed and very good pillows. Hotel provides very delicious free breakfast, evening drinks and public bath (if you need to stretch your legs). Thank you all staff for making my stay a pleasant and memorable time.
Stayed 10 nights in Dec 2019
Response from HOTEL KURETAKESO HIROSHIMA OTEMACHI on 23 Dec 2019
Dear Adele, Thank you very much for staying at our hotel. We are very much pleased that you enjoyed staying at our hotel not only for seeing Hiroshima but also visiting Kyushu and Osaka from here. And you liked our location, Meipuru loop bus for sightseeing and shopping, rooms, breakfast, Happy Hour evening drink, public bath and our staff. You liked everything. Thank you very much. We are looking forward to seeing you soon again.

8/10 Good

Karina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Central quite location. Tasty breakfast. Very helpful and kind stuff. Good mattress and bedware.
Stayed 2 nights in Dec 2019
Response from HOTEL KURETAKESO HIROSHIMA OTEMACHI on 23 Dec 2019
Dear Karina, Thank you very much for staying at our hotel. We are pleased to hear you liked our location, breakfast, staff and bed. We are looking forward to seeing you soon again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment I entered, I was greeted by smiling cheerfull staff who made check in simple. The room is typical size for Japanese hotel and of the higest cleanliness standard's. The complimentary brekfast and free drink happy hour are a very nice touch. The hotel is conviently located within walking distance of many restaurants and attractions. The thing that really makes this hotel though is the staff. From the people who work on the front desk to those in the kitchen everyone is always so friendly and happy to help. I will be sure to stay here again when I visit this wonderfull city in the future again.
Stayed 3 nights in Dec 2019
Response from HOTEL KURETAKESO HIROSHIMA OTEMACHI on 23 Dec 2019
Thank you very much for staying at our hotel. We are very much pleased to hear you liked the atmosphere of our hotel with staff, room, breakfast, free drink Happy Hour and our location.We are looking forward to seeing you soon again.