"I believe they were having some type of little league baseball championship, so when I arrived at the property, they had given the room that I wanted and needed away and told me that whoever had the room was there before me. I asked them how and why would or could you give a room away that was reserved and paid for? She said sorry, we were overbooked, I will try to get you in another one. It took them at least a half an hour or more to get me another one. During the stay, the water was cold, yes, we had to take a bath or shower in lukewarm water and it looked like dog hair was in the pool. When we got ready to check out, they tried to charge my son for some items that was charged to someone else's room, then she found out it was a mistake. If I can help it, I will not stay at this particular hotel again"
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