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Commercial Hay Hotel

3.0 star property
Comfortable hotel in Hay with free parking
your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Commercial Hay Hotel

Deluxe Family Room
Balcony
Exterior
Buffet
Shower, rainfall showerhead, free toiletries, hair dryer
Reviews
7.8

Good

Popular amenities

  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning
  • HousekeepingHousekeepingHousekeeping
The price is AU$127
includes taxes & fees
23 May - 24 May

Explore the area

Map
199 Lachlan Street, Hay, NSW, 2711
  • Popular LocationDunera Museum12 min walk
  • Popular LocationHay Heritage Walk13 min walk
  • Popular LocationBishop's Lodge3 min drive
  • AirportHay, NSW (HXX)3 min drive
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Room options

View all photos for Budget Double Room

Budget Double Room

Budget Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Family Room

Hypo-allergenic bedding, individually decorated, individually furnished

Deluxe Family Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Deluxe King Balcony

Street view

Deluxe King Balcony

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Hypo-allergenic bedding
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Family

Hypo-allergenic bedding, individually decorated, individually furnished

Two Bedroom Family

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Budget Twin Room

Hypo-allergenic bedding, individually decorated, individually furnished

Budget Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Triple Balcony

Hypo-allergenic bedding, individually decorated, individually furnished

Deluxe Triple Balcony

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Hypo-allergenic bedding
Private bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Budget Triple Room

Hypo-allergenic bedding, individually decorated, individually furnished

Budget Triple Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe King Room

Hypo-allergenic bedding, individually decorated, individually furnished

Deluxe King Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

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About the area

Hay

Commercial Hay Hotel is located in Hay. The area's natural beauty can be seen at Murrumbidgee Valley Regional Park and Eli Elwah Reserve, while Dunera Museum and Hay Gaol Museum are cultural highlights.
Visit our Hay travel guideOpens in a new window

What's nearby

  • Dunera Museum - 12 min walk
  • Hay Heritage Walk - 13 min walk
  • Hay Gaol Museum - 13 min walk
  • Shear Outback - 3 min drive
  • Bishop's Lodge - 3 min drive

Restaurants

  • The Convent - 8 min walk
  • Hay Services Club - 17 min walk
  • Robertson's Hot Bread Kitchen - 4 min walk
  • The Black Sheep Coffee Shop Hay - 8 min walk
  • Jolly Jumbuck Bistro - 2 min walk

About this property

Commercial Hay Hotel

Property highlights
Commercial Hay Hotel provides laundry facilities and more. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Continental breakfast (surcharge), express check-out and express check-in
  • Tour/ticket information
  • Guest reviews give good marks for the helpful staff
Room features
All rooms are individually furnished, and include comforts such as air conditioning, as well as perks such as free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • Microwaves, electric kettles and daily housekeeping

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Family friendly

  • In-room microwave
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Daily housekeeping
  • Tour and ticket assistance

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Microwave

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 7:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out fee: AUD 20
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Late check-out fee: AUD 20

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have any lifts
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Commercial Hay Hotel Hay
Commercial Hay Hotel Hotel
Commercial Hay Hotel Hotel Hay

Frequently asked questions

Is Commercial Hay Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Commercial Hay Hotel?

As of 13 May 2024, prices found for a 1-night stay for 2 adults at Commercial Hay Hotel on 23 May 2024 start from AU$126.5, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Commercial Hay Hotel?

Self-parking is free at this property.

What time is check-in at Commercial Hay Hotel?

Check-in start time: 2:00 PM; check-in end time: 7:00 PM.

What time is check-out at Commercial Hay Hotel?

Checkout is at 10:00 AM. Late checkout is available for AUD 20.

Where is Commercial Hay Hotel located?

Situated in Hay, this hotel is within a 15-minute walk of Dunera Museum, Hay Heritage Walk and Hay Gaol Museum. Shear Outback and Bishop's Lodge are also within 2 miles (3 km).

Commercial Hay Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 59 out of 155 reviews" "
Rating 8 - Good. 51 out of 155 reviews" "
Rating 6 - Okay. 18 out of 155 reviews" "
Rating 4 - Poor. 13 out of 155 reviews" "
Rating 2 - Terrible. 14 out of 155 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean rooms. Downstairs rooms do not have free to air TV only netflix stan youtube. tried to get abc iview 7now etc but apps not available.
Stayed 1 night in Apr 2024

2/10 Terrible

Kim

Disliked: Amenities
Overall terrible. The room was clean and spacious, however the big problem was that there was no WiFi. Normally, not a problem except the TV only works through that so was unable to even watch TV. No reception open, despite being assured it would be open. I’d only stay again only if no other hotel has a vacancy.
Stayed 1 night in Apr 2024

6/10 Okay

Gillian

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The reception was warm and we liked the access from our room to the balcony. The simple breakfast included was appreciated. The room itself needs some care and repair. Fine for a quick overnight stop though.
Stayed 1 night in Mar 2024

2/10 Terrible

Rebekah

Disliked: Cleanliness, staff & service, property conditions & facilities
This is a former pub converted to offer basic accommodation. The building remains very run-down. There is dirt, cobwebs, grime, and random debris and clutter in most public places. The carpets look like they’ve been relocated here from an industrial facility - you can’t find an unstained section anywhere. The motel appears to focus on being dog-friendly, so animals sleep in the rooms. As a result, we found hair next to everywhere in ours, including inside the fridge and all over bed cover (suggesting it wasn’t changed since the last guest). We did not eat breakfast so can’t comment on the dining room. The staff were nowhere to be seen. I wouldn’t want to show my face either, to be honest.
Stayed 1 night in Dec 2023

6/10 Okay

Stacey

Business traveller
Liked: Staff & service
When looking at property, it indicated that the rooms were soundproof and that there were no pets. When I arrived, the manager told me that every room was a pet friendly room, the whole property was pet friendly. The room was also definitely not sound proof, I didn't sleep at all as there were trucks driving past all night and I heard every single one of them. I think they need to update their details on the WOTIF property page.
Stayed 1 night in Dec 2023

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and ensuite were spotless, the bed was very comfortable and the continental breakfast was great. Would highly recommend the Commercial Hay Hotel.
Stayed 1 night in Nov 2023

10/10 Excellent

JEONG HOON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

Seamus

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
No hot water in what looked like a derelict building. Stained carpet in room sticky underfoot and no staff to be seen. Sagging bed, no pillow case protectors on the pillows, everywhere looks very sad and neglected, have the owners run out of money to continue the refurbishments?? Would suggest you save your money and go to the motel next door which looks stunning!
Stayed 1 night in Nov 2023

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice & Quiet
Room was very clean, quiet hotel on busy truck route. Had every thing we required and the breakfast included was a bonus while traveling.
Stayed 1 night in Nov 2023

4/10 Poor

veronica

Travelled with family
Disliked: Staff & service, property conditions & facilities
Wouldnt recommend it
The room was small and tidy.There was no bath towels or milk in the room. When we approached the staff member about the lack of towels or milk they first denied it possible, then got towels and milk from storage. The staff member was unfriendly The toilet seat was not securely mounted on the toilet and slid off sideways jarring my back. The room was not worth the money we were charged.
Stayed 1 night in Nov 2023

General hotel information

Reasons to Book
Property Cleanliness & Nice Bathroom
Check-In Time
2:00 PM
Check-Out Time
10:00 AM
Star Rating
3.0