Porch

Reviews of Casa Castellon

2.5 out of 5
Casa Castellon
Refugio 104, Habana Vieja, Havana, La Habana

Reviews

9.8

Exceptional

Rating 10 - Excellent. 31 out of 36 reviews" "
Rating 8 - Good. 5 out of 36 reviews" "
Rating 6 - Okay. 0 out of 36 reviews" "
Rating 4 - Poor. 0 out of 36 reviews" "
Rating 2 - Terrible. 0 out of 36 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Leena, Croydon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent property, we booked a twin room but had the whole apartment for ourselves. The living area and large balcony are very nice. Everywhere is clean and in Havana standards it was quiet. The hosts are lovely and very helpful. Location is good too, walking distance to all main sights, Prado and many restaurants. There is a lot of construction going on outside at the moment, but that will eventually improve the vicinity.
Stayed 1 night in Nov 2023
Response from Mario. on 3 Nov 2023
Many thanks for such a kind review. It helps a lot; to us and to the travelers who are looking for a clean, safe and comfortable place to visit our peculiar city and its beautiful places.

8/10 Good

Anna

Stayed 6 nights in Jul 2023

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay at Casa Castellon was with no doubt one of the best accommodations ever for me. Host Marco and his dears make sure you are fed, happy, safe and know everything about pleasant things in Havana. There is no words how friendly they are, feels like meeting great friends whom you know for ages. Apartment is perfectly clean, rooms are being cleaned everyday, even it’s not a luxurious place feels excellent. If I’m again in Havana I’m going straight to this casa 😉 Thank you for such great time!
Response from Mario on 13 May 2023
Thank you very much for such a kind review. It was a real pleasure for us, more than a job, to host this wonderful girl in our house. Her personality contributed a lot to creating a pleasant atmosphere for me and for the rest of the guests who lived at the same time. At Casa Castellon we strive to guarantee comfort, hygiene and safety to each guest at all times, while they enjoy every moment and visit our peculiar city of Havana. Every traveler who decides to stay here will always be very welcome and never disappointed.

10/10 Excellent

MANABU

Stayed 1 night in May 2023
Response from Mario on 13 May 2023
Thanks. Great group of travelers. Young people full of energy. We would have liked them to have spent more time in our accommodation. Our best welcome to guests like them who want to visit and enjoy the beautiful things of our city of Havana.

10/10 Excellent

Denes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The apartment is located on the top floor of the building. The rooms are spacious, clean, and they have all the amenities we needed. Mario was very attentive, always available, and helped us with all our questions and needs. Several attractions as well as restaurants in Habana Vieja are within walking distance. We had an enjoyable stay!
Stayed 2 nights in Apr 2023
Response from Mario on 27 Apr 2023
Thanks a lot for such a kind review. It commits us to making things even better in the future. Everyone who decides to stay with us will be very welcome and never disappointed. We also enjoyed very much having this beautiful family in our apartment these days. Great people the three of them.

10/10 Excellent

Nadav

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best in town!
Mario is amazing! Helped us with all directions and took good care of us the whole trip. He helped us with internet and cool tips. Location is the best. Closed to anything you wanna see in Havana Vieja. We actually haven’t even used car at all.
Stayed 3 nights in Feb 2023
Response from Mario on 5 Feb 2023
Thanks a lot for such a kind review. We actually do nothing but make for everyone possible to-get to know every interesting place on our old, different, and beautiful city of Havana. We enjoy seeing visitors having fun every moment of their staying in our hostel. We are also pleased we have hosted wonderful people like these ones. They makes every effort worth.

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great casa and would highly recommend staying here if your visiting Havana. Perfect location in Old Town, close to eateries and so much to see around it. The host, Mario, was great and really helpful with the questions we had - couldn’t have asked for more!!
Stayed 4 nights in Jan 2023
Response from Mario on 30 Jan 2023
Many thanks for such a nice review; really appreciate it. This commits us to working in orden to keep the apartment in good condition so that each future guest enjoys a comfortable and safe stay and can thus get to know each interesting site in our peculiar city. Visiting the historic center from our house is an opportunity that should not be missed. And we will always be available to provide all the information and support necessary to ensure a wonderful vacation for everyone.

10/10 Excellent

foong

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Recently we stayed at Casa Castellon for two days. The casa consists of a flat with three rooms for guests and shared dining area, kitchen, and balcony. Filtered water is freely available. Our room was sufficiently spacious and clean with good AC, and good wifi available for a minimal fee. It was interesting to experience staying in a setting similar to the homes of many urban Cubans. Mario and his wife are friendly hosts who kindly provided us with whatever information we needed to make the most of our stay in Havana. We were glad to have ordered the optional breakfast as it included generous portions and nice coffee. The location is convenient with all the sights of the old city within easy walking distance.
Stayed 1 night in Dec 2022
Response from Mario on 24 Dec 2022
We really appreciate such a kind review. We will always do our best to ensure that each guest fully enjoys every moment of their vacation. In our house you can always count on our unconditional support and kindness so that you can feel at home. And these guests are also incredible and very friendly with us throughout their stay. I would definitely take them in our hostel forever.

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Havana
Great location as everything is within a walking distance. The host Mario is very helpful with advice and the rooms are nice.
Stayed 2 nights in Nov 2022
Response from Mario on 30 Nov 2022
Man y thanks for such a nice review. We really appreciate it. This guests are also to good; kind, happy, good to talk with them. It was a good experience to host them. With pleasure.

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An absolute gem!
This is a great property. Mario and Kenia are great hosts, and keep a beautiful flat. Bedrooms are nicely air-conditioned. Breakfast was so welcome and well worth including. Well located, very close to many of Havana's highlights.
Stayed 3 nights in Aug 2022
Response from Mario on 28 Aug 2022
Thanks for such a kind comment. We are very pleased to know that our guests are satisfied and pleased with their stay in our house. But we must also recognize that these have been wonderful guests, and we have enjoyed providing them with accommodation and hospitality in every moment. Our doors are always open to them and to every traveler interested in getting to know our peculiar city.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and lots of attractions nearby
The host was very friendly, wifi was good for Cuba and connected occasionally. Breakfast was great at an additional cost. Would recommend
Stayed 1 night in Apr 2022
Response from Mario on 13 Apr 2022
Very kind comment. Thank you very much. Fortunately, our guests are also excellent people. Here we are always ready to ensure you a pleasant, clean and safe stay at all times.

10/10 Excellent

Gretel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge aptament with beatifull clean rooms in a perfect location. My whole family from Cuba country side,  my husband and I (total of 7) really enjoyed our two weeks in this apartment feeling like home.  Host Mario is incredibly helpful, friendly and very professional, who was more than happy to answer the various questions I had and gave me many suggestions about restaurants and places to visit. We were made to feel very welcome and would definitely return again. Thanks to Mario and family.
Stayed 14 nights in Feb 2022
Response from Mario. on 17 Mar 2022
Thank you very much for such a kind comment. It was truly a pleasure to host you and to be able to give you all our support to make that beautiful family feel comfortable, pleased and safe throughout their stay in Havana. They are all wonderful guests and we will keep pleasant memories of this experience. Our doors are always open for them and anyone who needs a comfortable place for their visit to our city.

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place in town!
Fab location in Old Havana town & near waterfront. Mario is an excellent host, super helpful, speaks amazing English, happy to help & arrange anything. Nice room & bathroom in a large flat with kitchen, lounge diner & balcony, all very clean. There's a money safe in each room which is handy. You can be completely independent there without intruding into family or others stay. No meals offered but loads of nearby restaurants. Would strongly recommended, really excellent value for money. Thanks Mario.
Stayed 2 nights in Jan 2022
Response from Mario & Kenia on 22 Feb 2022
Many thanks for such a kind comment. It was really a pleasure to host them and share moments with these wonderful guests. We will always be available to those who choose us for their vacations in Havana. Comfort and safety, as well as the satisfaction of each requirement will be our priority on every occasion.

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, excellent location, and fabulous hostess. She helped us very much, and provided a good map with many landmarks. She helped us plan our day, and was very friendly. She speaks wonderful english too! Best part for me was the ample and delicious breakfast with American style coffee!!! I highly recommend this place. We also stayed in another air BnB, but this one was the best. We felt very much at home, but had our privacy. Excellent breakfast!
Stayed 3 nights in Jan 2020
Response from Kenia on 13 Feb 2020
Many thanks for such a nice review. This really commits us to continue working so that those who decide to stay in our house in the future will never be disappointed with our attention. We take breakfast very seriously because we believe it is important to start the day full of energy for another long day, as there is much to know and many interesting places to visit, all of them just walking from home.

10/10 Excellent

Freddy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Mario. on 17 Apr 2024
Merci beaucoup pour cette aimable évaluation. Très apprécié. De même, nous avons été très heureux de leur avoir fourni un hébergement. Les hôtes merveilleux. Nous garderons un bon souvenir de votre séjour ici.

10/10 Excellent

Toshiro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
オーナーは大変親切な方で、周辺の地図や観光の情報を下さいました。 建物の外観は古いのですが、室内は綺麗にリフォームされて生かす。共用スペースにはセンスの良い家具や置物があります。 部屋は広く、エアコン等の設備は新しく、清潔に保たれています。 毎日丁寧なベッドメイキングもされます。 朝食も大変美味しくいただきました。
Stayed 3 nights in Mar 2024
Response from Mario on 14 Mar 2024
このような温かいコメントをいただき、誠にありがとうございます。 毎回のレビューに大変感謝しております。 もちろん、私たちはお客様がいつでも快適に、安全に、そして行き届いたケアを感じていただけるよう、常に可能な限りのあらゆることを行っています。 私たちの扉は、私たちの特異な都市ハバナの素晴らしさを知りたいと願うすべての人に開かれています。

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Mario on 30 Dec 2023
Many thanks for such a kind review. We keep good memories of every guest. Also want to take this opportunity to wish happy holidays and a wonderful new year to all travelers.

8/10 Good

Christian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es ist eine gute Unterkunft, die Altstadt mit vielen Restaurants ist nah und die Sehenswürdigkeiten bequem zu erreichen. Auch die Unterhaltung ist auf english möglich. Der Fahrstuhl in die 4. Etage ist sehenswert. Danke!
Response from Kenia on 6 Dec 2023
Many thanks for such a nice review. Very appreciated. It was good to host them. Our doors always opened to any travelers who want to visit the city of Havana and get to know the culture, sights and attractions of this special place.

10/10 Excellent

Tiziano

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfetto! Grazie Mario per tutte le informazioni e supporto nell'organizzare il nostro viaggio.
Stayed 3 nights in Nov 2023
Response from Mario on 29 Nov 2023
Grazie mille per un commento così gentile. Erano ospiti meravigliosi. È stato un grande piacere per noi assisterli e consigliarli su tutto il necessario. bei ricordi

10/10 Excellent

SHEREZADE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2023
Response from Mario on 3 Oct 2023
Gracias por tomarse su tiempo y valorar la estancia en nuestra Casa. Se aprecia muchísimo. Nosotros también quedamos con muy buena experiencia y recuerdo de estos jóvenes llenos de energía y buena vibra. Gracias por venir a conocer nuestra ciudad con tanta animosidad.

10/10 Excellent

María Salud

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atención, ayuda y servicio excelente. Muy recomendable. El anfitrión de la casa, Mario, nos ayudó mucho.
Stayed 3 nights in Jul 2023
Response from Mario on 9 Aug 2023
Agradecemos infinitamente tan amable comentario. Cierto que ponemos todo nuestro empeño en garantizar una estadía agradable a cada huésped y apoyar en todo lo necesario para que sus vacaciones resulten mejor aún que sus expectativas. Pero nosotros también disfrutamos de muy buena compañía esos días. Conocerles y ayudarles en todo nos ha resultado placentero todo el tiempo. Queremos que cada viajero se sienta atendido y a la vez seguro como si estuviese en su propia casa mientras disfruta de las bondades y atractivos únicos de nuestra ciudad.

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Was so welcome. Mario was kind amd siper helpful/informative. Location was excellent! LOVED IT!
Stayed 2 nights in Apr 2023
Response from Mario on 7 May 2023
Many thanks for such a nice review. But I cannot do it differently with this amazing guests that comes to our place. That’s why I love being a host for every traveler who wants to meet our particularly beautiful city of Havana.

10/10 Excellent

Sébastien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay at La Habana
Good welcome by the hosts, clean room, filtered water available, great location, good breakfasts, WI-FI as good as it can be for Cuba. Would definitely recommend.
Stayed 3 nights in Mar 2023
Response from Mario on 23 Apr 2023
Many thanks for such a kind review. Here we strive to make all our guests feel at ease. But we also recognize that hosting these travelers was a pleasant experience. We will keep very good memories of their stay here.

10/10 Excellent

Agnieszka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima posizione. Proprietario molto gentile e dispnibile.
Stayed 2 nights in Mar 2023
Response from Mario on 11 Mar 2023
Grazie mille per questa bella opinione. Ma più di ogni altra cosa ti ringraziamo per esserti affidato a noi per la tua visita all'Avana. Sono ospiti meravigliosi e ci hanno fatto godere di ogni attenzione e supporto che abbiamo offerto loro per garantire loro un soggiorno tranquillo, confortevole e sicuro, e che hanno potuto godersi le loro passeggiate quotidiane, in ogni sito interessante della zona antica e storica di la città.

10/10 Excellent

Jean-Yves

Stayed 5 nights in Jan 2023
Response from Mario on 14 Jan 2023
Très reconnaissants d'avoir partagé votre opinion publiquement avec la communauté des voyageurs. Pour ceux qui cherchent où séjourner et pour nous, il est très important de pouvoir connaître le niveau de satisfaction de chaque client. Cela nous aide à continuer à nous efforcer et nous engage à améliorer les choses. Ici, ils ont toujours les portes ouvertes. Bienvenue à tous.

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Casa très bien située, proche du centre touristique, tout confort. Super petit déjeuner ! Merci à Mario et sa femme pour cet excellent accueil.
Stayed 2 nights in Jul 2022
Response from Mario on 5 Aug 2022
Merci beaucoup pour ce aimable commentaire. Ils étaient des invités merveilleux. Une belle famille française. Pour notre part, toujours prêt à soutenir tout le nécessaire pour que les visiteurs se sentent chez eux et puissent profiter pleinement de chaque site intéressant et découvrir notre ville particulière et belle. Ils sont tous toujours les bienvenus.

10/10 Excellent

Jani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth of visiting
Great and cozy stay with helpful and warm hosts. 10/10
Stayed 1 night in Jul 2022
Response from Mario on 14 July 2022
Thank you very much for such a kind comment. Wonderful guests by far. We are pleased to support our travelers in everything and make their stay pleasant, safe and comfortable at all times.

10/10 Excellent

Konrad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location: just outside Havana Vieja, so advantages of being in the centre without its disadvantages. Most sights such as Capitol, Paseo de Prado, Malecon, Havana Vieja squares - accessible on foot. We stayed in 3 bedroom apartment, each bedroom comes with small bathroom and can be locked for private use, there is a common dining room where breakfasts are served, a kitchen and a balcony. You can also rent the whole apartment for yourself. Bedrooms are just big enough, simple furnitured and decent with storage places, located on the quieter side of the apartment. Mario the host speaks fluent English and is ready to help in e.g. ordering a decent taxi. Breakfasts are available (seasonal fruits, squeezed juice, buns, butter, cheese, tea/coffee), fridge is stocked with filtered water. Tip to do a good deed: given the current economic crisis in Cuba, ask the host Mario before arrival if there's something you can bring with you for him.
Stayed 1 night in May 2022
Response from Mario on 14 July 2022
We greatly appreciate such a detailed comment. Good to help travelers to choose us for their vacations in Havana. We also enjoyed every day that they were staying in our House: a very nice couple. Here everyone will always find all our support to make them feel at home while they enjoy and get to know each interesting place in our city. Our doors always open to everyone.

10/10 Excellent

Mehmet serif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Giriş sat 14 olduğu halde erken gittim bavullarımı kabul etti. Kahve ikramında bulundu sorularıma içten cevap verdi. Temiz bir yer ve güvenli deniz kenarı olan maecon çok yakın. 3 saat Geç çıkış yaptım ücret almadı . Tavsiye ederim
Stayed 1 night in Apr 2022
Response from Mario on 4 May 2022
Thanks very much for such a kind comment. It was a pleasure to host him. Very friendly and communicative guest despite the language barriers. We would host him again. Here we are always available to support the stay of every traveler who chooses us for their vacation in Havana.

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pulizia e disponibilità per ogni richiesta
Stayed 1 night in Feb 2022
Response from Mario & Kenia on 22 Feb 2022
Grazie mille per il tuo gentile commento e opinione sulla nostra casa. Nonostante il soggiorno sia stato breve, confesso di aver avuto abbastanza opportunità di interessarci e di fare tutto il possibile per garantire ogni esigenza durante il soggiorno. È stato un piacere ospitarti. Che si ripeta presto.

10/10 Excellent

Marcelo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo Perfeito.
Foi incrível! Muito bom poder conhecer o Sr. Mário. O apartamento é muito organizado e bonito.
Stayed 2 nights in Jan 2022
Response from Mario on 12 Jan 2022
Muy agradecido por tan amable comentario. Es nuestra intención que nuestros huéspedes tengan una linda experiencia en nuestra Casa y lleven consigo los mejores recuerdos de sus vacaciones en nuestra ciudad.

10/10 Excellent

Jakob Linaa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mario is a fabulous host
Mario at Casa Castellon is an amazing man. he is kind, fluent in English and goes a long way to help you. He answers messages 24/7, lives downstairs and always available and in a troubled situation at Cuba he helped us a lot. the place has an excellent location, it is clean and in a nice neighbourhood. But the best about this place is Mario himself.
Stayed 2 nights in Dec 2021
Response from Mario on 5 Jan 2022
Thanks very much for such a kind comment. It could not have been otherwise with such friendly guests. They really honored me with their stay in our house; a very nice family. We will always be available to help make the vacations of all our guests pleasant and free of all worries as much as possible. Happy New Year.

10/10 Excellent

ThomasG, Clichy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La casa est idéalement située, proche des points principaux de la ville. La Havane se parcourt facilement à pied à partir de la Casa. Le quartier est paisible peu bruyant malgré l’artère principale à proximité. L’intérieur de la Casa est simple avec un petit plus pour le balcon. Les équipements présents sont suffisants : salle de bain, coffre fort, savon,... L’accueil est très agréable avec une hote de qualité, parlant anglais. Nous recommandons cette casa.
Stayed 3 nights in Mar 2020
Response from Kenia on 2 Apr 2020
Muchas gracias por tan amable comentario. Nos complace saber que han quedado satisfechos con su estancia en nuestra Casa. Todo huésped encontrará siempre acá la comodidad y servicios adecuados para que se sientan lo más cercano a estar en su hogar. Podrán aprovechar y disfrutar cabalmente de sus incursiones por nuestra bella ciudad de la Habana. Gracias por decidir alojarse aquí y compartir con nuestra familia y staff.