Sheraton Hanoi Hotel offers a bar/lounge and a coffee shop/café. High-speed wireless Internet access is complimentary at lobby and lobby lounge.Business amenities at this 5 star property consist of a business center, secretarial services, and limo/town car service. Sheraton Hanoi Hotel features an outdoor swimming pool, an outdoor tennis court, a health club and a sauna. Event facilities measuring 14854 square feet include a conference center, conference/meeting rooms, small meeting rooms and a ballroom. A complimentary area shuttle within 7 km is available for guests. This Art Deco hotel also offers a children's pool, a nightclub, and tennis courts. Wedding services, tour/ticket assistance, translation services, and currency exchange can be provided. Onsite parking is complimentary. Sheraton Hanoi Hotel has designated areas for smoking.

From enjoying a private romantic dinner to gathering for a business lunch in a private room or just sipping a cup of tea while watching the sun set, Sheraton Hanoi Hotel provides a great setting for creating your unforgettable moment. A selection of restaurants and bars feature an exciting blend of Vietnamese, Asian and Western culinary specialties with terrace dining and live entertainment.OVEN D'OR RESTAURANTEnjoy the sights and aromas of our renowned international buffet with a menu featuring some of the finest seafood, salads, carvery delights and delectable dessert selections created by our award winning chefs.HEMISPHERES STEAK & SEAFOOD GRILLLocated across from the fountain courtyard, Hemispheres Steak & Seafood Grill offers a wonderful menu covering both the Northern and Southern hemispheres. Choose from Black Angus, US Prime Sirloin, Rib Eye, Rump and Tenderloin grilled to perfection, served with your choice of sides & sauces as well as our selection of the freshest salads and vegetables.Looking for the best steak in Hanoi – try our Wagyu selection!Prefer Seafood – no problem, Lobster, Oysters, Prawns, Fresh Fish, Clams and Crabs are all available for your dining pleasure, as well as an impressive array of wines by the glass & bottle from our “Wines of the World” selection. THE LOBBY LOUNGE is the focal point of our magnificent reception area. This warm and inviting lounge offers a place to relax, unwind, and enjoy a cocktail, snack, or elegant afternoon tea after a busy shopping day or a city excursion. CHIME BAR is the perfect spot for a refreshing wine and a bite to eat. Offering a wide selection of tapas in a lounge atmosphere for you to unwind, while listening to some soothing jazz to wash your blues away.

An outdoor tennis court, swimming pool and a 24 hour signature Sheraton Fitness center are featured at the hotel. Other recreational amenities include a sauna, a steam room and spa .Nearby recreational choices include the Historic Ho chi Minh Mausoleum and beautiful Hoan Kiem Lake. Guests can discover a broad range of architectural styles, temples, diverse theatre, excellent shopping, and some of the finest museums and art galleries. The bustling Old Quarter has been a hub of commerce for almost 1000 years and is still the best place to check the pulse of the resurgent city. Sprawling markets, open-air food stalls, and luxury boutiques all compete for space in this vibrant district, where many lanes are still devoted to traditional products once made for the royal court. When the sheer exuberance of the streets wears you out, there are hundreds of cafes where you can sit with a cup of rich Vietnamese coffee and watch the world go by. Hotel also offers all its in house guests complimentary shuttle service at fixed intervals during the day to some of these Historic sites and downtown Hanoi.

Sheraton Hanoi boasts of signature Sheraton Fitness located next to outdoor swimming pool facing the beautiful Westlake and is open 24 hours for our in house guests. The outdoor pool adjoining the lake side garden, male and female sauna, locker rooms and Jacuzzi are open for complimentary use for all in house guests. All in house guests enjoy the 24 access to fitness center where they can use treadmills, bikes, step machines and both free and pinned weights. Personal trainers, massages, and beauty treatments by Lily spa in dedicated treatment rooms are available for additional surcharges

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Early departure fee charged

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

• Fee for in-room wireless Internet: USD 15 per day (rates may vary)
• Fee for in-room high-speed Internet (wired): USD 15 per day (rates may vary)
• Fee for wireless Internet in business center: USD 15 (for 24 hours, rates may vary)
• Airport shuttle fee: USD 72 per vehicle (one way)
• Rollaway bed fee: USD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Couples wishing to share a room must provide proof of marriage. Under Vietnamese law, a guest who is not a Vietnamese citizen cannot share a room with a Vietnamese citizen without proof of marriage to each other. Otherwise, a second room must be booked.

This property participates in ISO 14001 Environmental Management Standard, a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.