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4.5-star luxury aparthotel in Hanoi with 2 restaurants

Location

Situated in the business district, this luxury aparthotel is close to My Dinh National Stadium, Vietnam National Convention Center, and Vietnam Museum of Ethnology. Local attractions also include Museum of Ethnology.

Property Features

In addition to 2 restaurants, Crowne Plaza West Hanoi Residences features an outdoor pool. Other amenities include a poolside bar and a bar/lounge.

Room Amenities

LCD televisions come with satellite channels. Guestrooms also feature kitchenettes, separate living rooms, and refrigerators.


General

In addition to an outdoor pool, Crowne Plaza West Hanoi Residences provides a health club, a sauna, and a steam room. Dining is available at one of the aparthotel's 2 restaurants. Guests can unwind with a drink at one of the aparthotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and high-speed wireless Internet access is complimentary.

This 4.5-star property offers access to a business center, secretarial services, and audiovisual equipment. Event facilities include a meeting/conference room and banquet facilities. This luxury aparthotel also offers multilingual staff, concierge services, and laundry facilities. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests.

  • Number of buildings/towers - 1
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • One meeting/conference room
  • Airport transportation (surcharge)
  • Audiovisual equipment
  • 24-hour front desk
  • Banquet facilities
  • Bar/lounge
  • Business services
  • Air-conditioned public areas
  • Doorman/doorwoman
  • Elevator/lift
  • Event catering
  • Health club
  • Computer station
  • Half board rates available
  • Free Wi-Fi
  • Total number of rooms - 135
  • Laundry facilities
  • Number of floors - 19
  • Massage - spa treatment room(s)
  • Medical assistance available
  • Multilingual staff
  • Poolside bar
  • Luggage storage
  • Room service (24 hours)
  • Pool sun loungers
  • Free secure covered parking
  • Secretarial services
  • Security guard
  • Steam room
  • Business center
  • Television in lobby
  • Wedding services
  • Concierge services
  • Currency exchange
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Safe-deposit box at front desk
  • Sauna
  • Swimming pool - outdoor
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Internet

Available in all rooms: Wireless Internet access (surcharge), Wired high-speed Internet access (surcharge)

Available in some public areas: Free Wi-Fi


Parking

Free secure covered parking


Room Amenities
  • Separate living room
  • Wired high-speed Internet access (surcharge)
  • Refrigerator
  • Separate sitting area
  • Cribs/infant beds available
  • Climate control
  • Microwave
  • Daily housekeeping
  • Separate bathtub and shower
  • Air conditioning
  • Direct-dial phone
  • Kitchenette
  • Minibar
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Wireless Internet access (surcharge)
  • Bathrobes
  • Hair dryer
  • Pillow menu
  • LCD TV
  • Connecting / adjoining rooms available
  • Iron/ironing board
  • Desk
  • Rollaway/extra beds available
  • Satellite TV service
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Dining

Buffet breakfasts are available for a surcharge and are served each morning.

Lackah - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

24-hour room service is available.

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Recreation

Recreational amenities at the aparthotel include an outdoor pool, a health club, a sauna, and a steam room.


Spa
  • Body wraps
  • Massages
  • Body treatments
  • Facial treatments

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom
  • Accessible parking
  • In-room accessibility


Check-in

Check-in time starts at 2 PM

Minimum check-in age is 18


Check-out

Check-out time is 11 AM


Payment types

Accepted at this hotel: JCB International, MasterCard, Visa, American Express, Diners Club


General

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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Fees
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Additional Details

Under Vietnamese law, a guest who is not a Vietnamese citizen cannot share a room with a Vietnamese citizen without proof of marriage to each other. Otherwise, a second room must be booked. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.


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