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Ambassador Hanoi Hotel & Travel

3.5 star property
Comfortable spa hotel, walk to St. Joseph's Cathedral of Hanoi
your current months are April, 2024 and May, 2024.
April 2024
May 2024

Ambassador Hanoi Hotel & Travel

Photo gallery for Ambassador Hanoi Hotel & Travel

Minibar, in-room safe, desk, iron/ironing board
Body treatments, hot stone massages, body wraps, body scrubs, facials
Minibar, in-room safe, desk, iron/ironing board
Lounge
Aerial view

Overview of Ambassador Hanoi Hotel & Travel

Reviews
9.4

Exceptional

Popular amenities

  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Parking availableParking availableParking available
  • RestaurantRestaurantRestaurant
  • Room serviceRoom serviceRoom service

Explore the area

65 Hang Dieu, Hoan Kiem District, Hanoi, 100000
  • Popular LocationHanoi Old Town Night Market7 min walk
  • Popular LocationDong Xuan Market10 min walk
  • Popular LocationHoan Kiem Lake10 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)23 min drive
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Room options

Family Connecting Room, Terrace

cleanliness

Highlights

Balcony
Air conditioning
Connecting rooms available
Plasma TV
Hairdryer
Bathrobes
Private bathroom
Free bottled water
  • City view
  • Sleeps 7
  • 2 Queen Beds and 1 Large Single Bed

Family Triple Room

cleanliness

Highlights

Air conditioning
Connecting rooms available
Plasma TV
Hairdryer
Bathrobes
Private bathroom
Free bottled water
Minibar
  • 60 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Bed

Executive Double Room, City View

cleanliness

Highlights

Air conditioning
Connecting rooms available
Plasma TV
Hairdryer
Bathrobes
Private bathroom
Free bottled water
Minibar
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Family Connecting Room, City View

cleanliness

Highlights

Air conditioning
Connecting rooms available
Plasma TV
Hairdryer
Bathrobes
Private bathroom
Free bottled water
Minibar
  • City view
  • Sleeps 7
  • 2 Queen Beds and 1 Large Single Bed

Deluxe Double or Twin Room

cleanliness

Highlights

Air conditioning
Connecting rooms available
Plasma TV
Hairdryer
Bathrobes
Private bathroom
Free bottled water
Minibar
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Ambassador Suite Balcony

cleanliness

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Plasma TV
Separate bedroom
Hairdryer
Bathrobes
Private bathroom
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

About the area

Hanoi

Ambassador Hanoi Hotel & Travel is located in Old Quarter, a neighbourhood in Hanoi, and is near a train station. O Quan Chuong and Ho Chi Minh Mausoleum are notable landmarks, and travellers looking to shop may want to visit Dong Xuan Market and Hanoi Old Town Night Market. Looking to enjoy an event or a game while in town? See what's happening at My Dinh National Stadium or Hanoi Indoor Games Gymnasium.

What's nearby

  • St. Joseph's Cathedral of Hanoi - 7 min walk
  • Hanoi Old Town Night Market - 7 min walk
  • Dong Xuan Market - 10 min walk
  • Hoan Kiem Lake - 10 min walk
  • Hanoi Opera House - 3 min drive

Getting around

  • Hanoi Railway Station - 15 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 23 min drive

Restaurants

  • Bún Bò Nam Bộ Hàng Điếu - 1 min walk
  • Cộng Càphê 54 Hàng Điếu - 1 min walk
  • Sam Cafe CF 39 Đường Thành - 1 min walk
  • Miến Lươn Đông Thịnh - 1 min walk
  • Phuc Long Coffee & Tea - 1 min walk

About this property

Ambassador Hanoi Hotel & Travel

Hotel near Hoan Kiem Lake
Close to St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market, Ambassador Hanoi Hotel & Travel provides a free daily manager's reception, dry cleaning/laundry services and a business centre. Indulge in a facial, a hot stone massage and a body scrub at Marvel Spa, the on-site spa. In addition to a restaurant, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Bike hire, self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • Express check-out, express check-in and coffee/tea in reception
  • A porter/bellboy, concierge services and smoke-free property
  • Guest reviews speak well of the helpful staff
Room features
All guest rooms at Ambassador Hanoi Hotel & Travel offer thoughtful touches, such as 24-hour room service and air conditioning, as well as amenities, such as free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch plasma TVs with digital channels
  • Daily housekeeping and desks

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Parking on site (VND 3 per day)

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Bicycle rentals
  • Full-service spa

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 9 floors
  • Building
  • Built in 2010
  • Smoke-free property
  • Traditional architecture

Room amenities

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch plasma TV with digital channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 400000.0 per night.

Payment types

Important information

Optional extras

  • Airport shuttle fee: VND 25 per vehicle (one way)
  • Self-parking fee: VND 3 per day
  • Rollaway bed fee: VND 400000.0 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the spa, and guests under 6 years old are only allowed with adult supervision

Property is also known as

Hanoi Art Boutique
Art Boutique Hanoi
Art Boutique Hotel
Hanoi Trendy Hotel
Art Hotel Hanoi
Boutique Hanoi
Boutique Hanoi Hotel
Boutique Hotel Art
Boutique Hotel Hanoi
Hanoi Trendy
Hanoi Trendy Hotel Spa
Ambassador Hanoi & Travel
Ambassador Hanoi Hotel Spa
Ambassador Hanoi Hotel Travel
Ambassador Hanoi Hotel & Travel Hotel
Ambassador Hanoi Hotel & Travel Hanoi
Ambassador Hanoi Hotel & Travel Hotel Hanoi

Frequently asked questions

Is Ambassador Hanoi Hotel & Travel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Ambassador Hanoi Hotel & Travel?

As of 28 Mar 2024, prices found for a 1-night stay for 2 adults at Ambassador Hanoi Hotel & Travel on 3 Apr 2024 start from AU$72.81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Ambassador Hanoi Hotel & Travel?

Self-parking is available for VND 3 per day.

What time is check-in at Ambassador Hanoi Hotel & Travel?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Ambassador Hanoi Hotel & Travel?

Checkout is at noon.

Does Ambassador Hanoi Hotel & Travel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of VND 25 per vehicle applies.

Where is Ambassador Hanoi Hotel & Travel located?

Located in Old Quarter, this spa hotel is within a 10-minute walk of Vietnamese National Tuong Theatre, St. Joseph's Cathedral of Hanoi, and Hanoi Old Town Night Market. Hoan Kiem Lake and Dong Xuan Market are also within 15 minutes. Hanoi Railway Station is 15 minutes by foot.

Ambassador Hanoi Hotel & Travel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 285 out of 372 reviews" "
Rating 8 - Good. 53 out of 372 reviews" "
Rating 6 - Okay. 16 out of 372 reviews" "
Rating 4 - Poor. 11 out of 372 reviews" "
Rating 2 - Terrible. 7 out of 372 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bronwyn

Liked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Amber, Beaumont

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Kostyantyn

Stayed 2 nights in Jan 2024

2/10 Terrible

david

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Basic sanitation was not provided. Shower heads didn’t work. Bathroom overflow when showers. Dirty and smelly room. Construction nearby throughout the night. Checked out after one night.
Stayed 2 nights in Dec 2023

8/10 Good

Viet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the heart of old quarter. Super helpful and friendly staff
Stayed 2 nights in Dec 2023

10/10 Excellent

Trung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Staffs were friendly. The family room and big and roomy. I would recommend to my friends.
Stayed 2 nights in Dec 2023

2/10 Terrible

Michael

Liked: Cleanliness
Disliked: Staff & service, amenities
The building construction next to hotel kept us all up throughout the night with the banging and cementing It was horrible experience.
Stayed 1 night in Dec 2023

2/10 Terrible

Rajesh

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the worse experience with this hotel, after staying in various hotels in my 4 weeks of travelling in Vietnam. At reception i was made aware that it was my lucky day that they still had the room booking for me as booked by third party, they don't trust even though they had my card details As i entered the hotel, awfully, musky smell hit me.small staircase to 4 floor and no help, both shower heads broken, waster going every where in the bathroom, musky bedsheets. I have stayed at many hotels on Vietnam as mentioned before but this experience was one to forget! I don't know why it was given i think the rating was 9. I'm getting it completely wrong or the reviews are not genuine
Stayed 1 night in Nov 2023

4/10 Poor

Tam

Disliked: Staff & service
Stayed 1 night in Sep 2023

4/10 Poor

Tam

Disliked: Staff & service
Of all the places I stayed in my travel, this got to be the worst customer services. The reason I stay here was at my sister recommendation which I will share with her my experiences. Although I didn't expect the hotel to be what I'm used to staying booking through Hotel.com, the place was acceptable for the night. However, when we booked for a bus ride to Sapa, the clerk was more than happy to help us. However, what I learned on my bus ride after talking with other passengers on the bus was that he charged my group almost double what other passengers paid. Granted the amount is not much as everything is cheap even what we paid for the tickets, however, since the advertisement on the hotel state that they arrange for transportation at the cheapest prices which I take their words for, I learn that the employee that arrange for the tickets does not have any integrity and leave me a with a bad taste for the hotel. I would definately no recommends any one to stay there in Hanoi.
Stayed 1 night in Sep 2023