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Reviews of Abbots Hamilton - Hotel and Conference Centre

3 out of 5
Abbots Hamilton - Hotel and Conference Centre
222 Ulster Street, Whitiora, Hamilton

Reviews

7.2

Good

Rating 10 - Excellent. 147 out of 634 reviews" "
Rating 8 - Good. 207 out of 634 reviews" "
Rating 6 - Okay. 143 out of 634 reviews" "
Rating 4 - Poor. 96 out of 634 reviews" "
Rating 2 - Terrible. 41 out of 634 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Anaseini

I don’t like the room it looks old and dirty
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived there was some construction going on in my booked room on the property. So, the reception upgraded me into an executive room because it was there fault. I also had some boxes that I needed to take to Auckland and I did not want to keep them in my car while visiting customers in Hamilton. So, I asked the reception to keep those big boxes with them for two days until I leave the Motel on Friday. They allowed me to do that. Excellent customer service.
Stayed 2 nights in Mar 2024

10/10 Excellent

Tawhanga

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought I might have noisy neighbours, but it was really quiet once the evening set in. I appreciated the complimentary Whittakers chocolate slab, the Bueno chocolate bar, the mini bag of Rashuns and the Coke can... It was moments like that where you'd need Mintees, so it was great to also have a few of those waiting for me too. Easy check in and out 😁.
Stayed 1 night in Feb 2024

6/10 Okay

Graeme

Stayed 1 night in Feb 2024

2/10 Terrible

Marie

Disliked: Cleanliness, amenities, property conditions & facilities
We didnt stay very substandard...no offensive to anyone but should be aware of emergency housing there and travellors should be made aware when booking.. i think we should have been given a refund
Stayed 1 night in Feb 2024

6/10 Okay

Morag

Disliked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Comfortable bed but the room was sparsely furnished - only one comfortable chair to sit in, no couch, a very small desk and 1 chair - nowhere for friends or visitors to sit. Bathroom was very worn and showing its age. Suitable for my needs but overpriced considering the age and condition.
Stayed 2 nights in Jan 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and comfortable
Stayed 1 night in Jan 2024

8/10 Good

Ming Kion

Stayed 1 night in Dec 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was surprised to see a hot tub, didn't notice it in the booking. It was very spacious. There was a trail of ants on the nightstand, si.ple pest control would resolve. It was simple to check in, staff were friendly, felt bery comfortable
Stayed 1 night in Dec 2023

6/10 Okay

Tom

Stayed 8 nights in Nov 2023

6/10 Okay

Mandy

Liked: Staff & service
Disliked: Property conditions & facilities
No restaurant and very shabby
It was a bit shabby from arrival and it not the room. All a bit tired. The young lady at check in was pleasant and helpful but there is no restaurant or bistro, one of the main reasons we chose this motel at last minute.
Stayed 1 night in Nov 2023

10/10 Excellent

CATHYRENE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I could not ask for more, everything are provided & convenient.... definitely well be back for our 3rd times. Thank U ABBOT Hotel & Conference in Hamilton
Stayed 1 night in Nov 2023

6/10 Okay

Tom

Travelled with partner
Disliked: Amenities
Like the price didn't like being upstairs otherwise was ok
Stayed 4 nights in Oct 2023

10/10 Excellent

Keith

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and close to central CBU
Stayed 2 nights in Oct 2023

8/10 Good

Lingi

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Oct 2023

6/10 Okay

Vinse

Liked: Cleanliness, staff & service
Getting a bit dated should have hand basin in the bathroom for health reasons,
Stayed 2 nights in Oct 2023

4/10 Poor

Nadia

Travelled with partner
Disliked: Property conditions & facilities
Multiple insects and a trail of ants in our donuts
Stayed 1 night in Oct 2023

8/10 Good

Kevin

Business traveller
Liked: Cleanliness, staff & service, amenities
Bathrooms need up dateing but on the whole a great stay
Stayed 1 night in Oct 2023

6/10 Okay

Robert

Travelled with partner
Liked: Cleanliness, staff & service
Good size room, friendly staff, good location. Bathroom very dated with no exhaust fan, which caused the floor to get very wet causing my wife to slip when getting out of the shower which is located in the bath. too much outside light which made the room too bright at night.
Stayed 1 night in Oct 2023
Response from Zhao on 18 Oct 2023
We would like to sincerely apologize for any inconvenience you experienced during your recent stay. We are excited to inform you that our hotel is in the process of planning a comprehensive renovation project. We are actively seeking renovation quotations, and it is our goal to rejuvenate and revitalize all our rooms in the near future. Thank you.

10/10 Excellent

Angelique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful to my needs
Stayed 1 night in Oct 2023

8/10 Good

Hyun Nam

Stayed 2 nights in Oct 2023

4/10 Poor

Dean

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There was a security chain on the door which was broken and could not lock the door from the inside. The room was very old but very clean. I think this hotel is used as emergency accommodation for the government. It was very noisey and busy.
Stayed 1 night in Sep 2023

8/10 Good

Nigel

Business traveller
Liked: Cleanliness, staff & service, room comfort
Nice, clean a little dated
Clean room a little dated but convenient to CBD and quiet
Stayed 1 night in Sep 2023

2/10 Terrible

Richard

Travelled with partner
Place is run down Shower curtain, peeling paint, window latches not functioning, bathroom door that didn’t fit the frame and therefore didn’t close.
Stayed 1 night in Sep 2023

6/10 Okay

Nigel

Business traveller
Liked: Cleanliness
Clean and affordable. Very basic. Much better properties nearby but priced accordingly.
Stayed 2 nights in Sep 2023

2/10 Terrible

Shane

Stayed 1 night in Sep 2023

8/10 Good

Hayley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room itself was lovely comfortable and clean, couldn’t fault it at all. But unfortunately we were kept awake with arguing and yelling by the social/emergency housing people until all hours, which was very frustrating but wasn’t the hotels fault
Stayed 1 night in Sep 2023

2/10 Terrible

Sonya

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Absolutely disgusting, so dirty.
Stayed 2 nights in Aug 2023

8/10 Good

Gagandeep

Liked: Amenities
Clean and nice
Stayed 1 night in Aug 2023

4/10 Poor

Willem

Stayed 1 night in Aug 2023

2/10 Terrible

Stewart

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
For the $i paid the motel was rubbish will never stay there again
Stayed 1 night in Aug 2023

8/10 Good

Melissa

Liked: Cleanliness, staff & service
Pretty good. No noise even with emergency housing
Stayed 1 night in Aug 2023

10/10 Excellent

Keith

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was good nice and close to all amenities and close to my work
Stayed 1 night in Aug 2023

2/10 Terrible

Paul

Stayed 2 nights in Aug 2023

4/10 Poor

Dee

Disliked: Property conditions & facilities
Not a place I would even consider staying or recommending to anyone I know! Abbot motel you need to make this place more appealing to the eye and definitely update your systems when it comes to that security bond for damages no way can you slap that in someone's face if they too don't have the same policy Infront of them.
Stayed 1 night in Jul 2023

4/10 Poor

Jason

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Is now emergency housing
Stayed 4 nights in Jul 2023

6/10 Okay

Shannon

Business traveller
Liked: Cleanliness, staff & service, room comfort
Old hotel with social housing residents but Clean
Old hotel and a bit rundown but was CLEAN. When booking you should know it has some local social housing tenants which can be quite confronting, especially as some people could feel unsafe. Was a little noisy but they settled down around 10pm and wasn’t too bad. You could see that the managers have done their best to maintain an old property.
Stayed 1 night in Jun 2023

4/10 Poor

Rananjay

Stayed 1 night in Jul 2023

10/10 Excellent

Louisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and comfortable
Stayed 1 night in Jun 2023

6/10 Okay

George

Stayed 2 nights in Jun 2023

8/10 Good

Tim

Stayed 1 night in Jun 2023

4/10 Poor

Ricky

Stayed 1 night in Jun 2023

2/10 Terrible

Nash

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
The receptionist on check in was entirely rude, would not provide extra towels and confirmed over the phone that a bond wasn’t needed to be paid, only to check in and the receptionist changed their mind and demanded $100 bond. Night receptionist had a unwelcoming attitude, however, the morning receptionist had a better attitude. Stay with caution as emergency housing stay onsite and will ask for wifi passwords and for smokes. 0.5/5
Stayed 1 night in May 2023
Response from Receptionist on 2 June 2023
Dear customerSorry for your bad experience, but the 100 bond is our police which be shown on our website. When you check out, we already returned it to you.Also, the room has 7 towels, and we do service everyday. We are sorry about the inconvenient of WIFI password and no smokes area, we will try to improve this issue as soon as we can. Thanks for your let us know.

8/10 Good

Denise

Liked: Staff & service
Alittle run down but room was clean
Stayed 1 night in May 2023

6/10 Okay

Rod and Margaret

Stayed 1 night in May 2023

2/10 Terrible

Susanna

Stayed 2 nights in May 2023

6/10 Okay

Patrick

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel used for social housing. A great number of monthly residences. Spouse was not happy and didn’t feel safe.
Stayed 1 night in Apr 2023

4/10 Poor

Joanne

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Overpriced and in poor condition.
Stayed 1 night in Apr 2023

2/10 Terrible

Sean

Stayed 1 night in Mar 2023

8/10 Good

Graham

Travelled with partner
Liked: Cleanliness, staff & service
Pleasant and comfortable. Friendly staff. In process of upgrading so place looking run down. Not easy to get suitcases up tight stairwell. Need to update online information. No food or drink service available despite promoting they did and unlimited wifi was limited to 98GB. Did have a microwave oven which many places don’t
Stayed 1 night in Oct 2022