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Reviews of Wadano Forest Hotel And Apartments

3 out of 5
Wadano Forest Hotel And Apartments
4855-3 Hokujo, Hakuba, Nagano

Reviews

8.8

Excellent

Rating 10 - Excellent. 16 out of 26 reviews" "
Rating 8 - Good. 6 out of 26 reviews" "
Rating 6 - Okay. 2 out of 26 reviews" "
Rating 4 - Poor. 2 out of 26 reviews" "
Rating 2 - Terrible. 0 out of 26 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 6 nights in Feb 2024

10/10 Excellent

matthieu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff and service. Shuttle was very convenient for mornings and evening dinner plans. Proximity to Happo hard to beat. Would stay again!
Stayed 3 nights in Feb 2024

4/10 Poor

RAMESH

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Feb 2024

10/10 Excellent

Greg

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2024

10/10 Excellent

Kathryn

Stayed 3 nights in Feb 2024

10/10 Excellent

Johnathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jan 2024

10/10 Excellent

Scott, West End

Stayed 4 nights in Dec 2023

6/10 Okay

Teguh

Travelled with family
Liked: Property conditions & facilities
Disliked: Amenities
The location is a bit off, about 5 minutes walk up hill from the last shuttle bus stop, and the breakfast is disappointing.

8/10 Good

Gen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was clean and modern.
Stayed 3 nights in Dec 2021
Response from Manager on 7 Jan 2022
Thank you Gen for your stay with us. We look forward to welcoming you back! Stay safe for now.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here 6 years ago under different owners so we came again this season. It's a lovely hotel with lovely staff. We love the onsen.
Stayed 6 nights in Jan 2020
Response from WFH Team on 14 Feb 2020
Thank you for staying with us and it's been a great pleasure looking after you and family. We look forward to seeing you again!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff. Warm and spacious rooms. A few more breakfast option would be good. More hanging space in the room for the ski season a must. Good stay.
Stayed 6 nights in Jan 2020
Response from WFH Team on 3 Feb 2020
Dear guest, Thank you so much for your review and feedback. We have since added more variety to our breakfast selection and have also added more clothes hanging space in the ski room. We will also provide extra potable clothes rail if needed in the room/apartment. Thank you again and it has been a pleasure looking after you. We look forward to welcoming you back again!

10/10 Excellent

FionaRobinson, Perth, Australia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The chalet had a homey feel and unlike the big hotels staff were eager to make your stay enjoyable and nothing was too much trouble. Thank you Joanie and team we had a fabulous time! Fiona Robinson, Perth WA
Stayed 7 nights in Jan 2020
Response from Joanie on 27 Jan 2020
Thank you so much, it was a pleasure looking after you and family! Hope to see you again!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2020
Response from WFH on 14 Jan 2020
Thank you for your review and feedback.

8/10 Good

Linnea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2019
Response from WFH Team on 4 Jan 2020
Thank you for staying with us. We look forward to seeing you and Bryan again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2019
Response from WFH Team on 4 Jan 2020
Thank you so much for staying with us. We look forward to seeing you again!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to all ski shuttles and the night bus. Super friendly and helpful staff. Good breakfast selections daily. Overall seemless experience.
Stayed 6 nights in Feb 2019

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
great location near the Sakka ski lift
Stayed 6 nights in Feb 2019
Response from WFH Team on 21 Feb 2019
Thank you Simon.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a quite location. Block F of Wadano. Close to the Sakka chair (5-10 min walk) and close to Genki-Go bus stop (4-5 min walk). Hotel is new and is clean with an onsen. Negatives are that there is little to no dinner options nearby (walking distance) so you will likely need to go into Happo town to eat - dont forget to reserve. Only other negative is the hotel seemed to have an odd noise to do with either hot water or sewage draining not sure which. The noise is enough to keep you awake.
Stayed 5 nights in Jan 2019
Response from WFH team on 22 Feb 2019
Hi, Thank you for your review, we really appreciate your feedback. As for the restaurants, there are quite a good variety to choose from, they are within walking distance or with free pick-up. We offer dinner recommendation and booking at the front desk. As for the plumbing noise, we have identified the cause and have turned off the unneeded pippings after 9pm. Hope the above helps, and thank you again for staying with us. Warm regrads, WFH Team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, comfortable, roomy and clean. Bit far from the main area ( shops and grocery stores) but the lodge will take you around in their own vans, alternatively you can take the shuttle bus to the slopes. Walking distance to Sakke slope and spicy rental is down the street.
Stayed 5 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing, so kind and helpful, they helped to make a great trip even better.
Stayed 8 nights in Dec 2018
Response from WFH on 10 Jan 2019
Thank you from all WFH staff!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staffs were very attentive and efficient to our needs. One of the staff, KC, went extra miles and out of his ways to help us out with everything. Highly recommended to stay here. Location is very convenient and accessible to bars, restaurants and ski areas. We had a wonderful experience at wadano forest hotel. Would definitely go back to stay again!
Stayed 3 nights in Dec 2018
Response from WFH Team on 7 Jan 2019
Thank you for your kind review. It' been a pleasure serving you and we will continue to strive for our utmost best! Kind regards, KC and WFH Team

10/10 Excellent

Nikola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hakuba Best Place
Excellent

10/10 Excellent

Siddharth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2018

6/10 Okay

Man Kiu Monica

Stayed 5 nights in Feb 2024

4/10 Poor

bun paul

Stayed 5 nights in Jan 2023
Response from Manager on 18 Mar 2023
We are sorry to see that you were not fully satisfied with your stay. Definitely hope to go above and beyond your expectation next time.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel chaleureux et serviable. Emplacement idéal et calme. Grande chambre confortable.
Stayed 8 nights in Feb 2020
Response from WFH Team on 19 Mar 2020
Thank you very much.