Front of property
Check availability

Reviews of Hakuba West Coast Inn Villa

2.5 out of 5
Hakuba West Coast Inn Villa
2288 Hokujo, Hakuba, Nagano

Reviews

8.8

Excellent

Rating 10 - Excellent. 43 out of 67 reviews" "
Rating 8 - Good. 12 out of 67 reviews" "
Rating 6 - Okay. 7 out of 67 reviews" "
Rating 4 - Poor. 2 out of 67 reviews" "
Rating 2 - Terrible. 3 out of 67 reviews" "

8.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Thanh Dat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I were eager to experience the snow in Hakuba and were in search of an affordable and charming place to stay for a couple. We stumbled upon West Coast Inn, and its location turned out to be incredibly convenient for us. Situated just a 3-minute walk from Hakuba Station (also providing access to the Hakuba Free Shuttle to the Happo One Slope and other slopes), it was perfect. Seiko and her husband were delightful hosts, both fluent in English, which was helpful for us as non-Japanese speakers. Our room and the overall ambiance of the inn were delightful, and they truly made us feel at home.

10/10 Excellent

Gemma

Liked: Staff & service
Host was very accommodating
Stayed 1 night in Mar 2024

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Bryce

Travelled with group
Liked: Cleanliness, property conditions & facilities
Wonderful host, and convenient location
Stayed 3 nights in Feb 2024

10/10 Excellent

Ethan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I ever stayed at before, The owner is the most helpful person and we couldn't of had a successful trip without her
Stayed 7 nights in Jan 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for the price and location great staff.
The owner is super friendly and speaks good English. She’s super helpful with ski rental and bus information. She even offer to drop me somewhere near by. Place is a bit old. Floors are wood and makes a bit of noise. But the place is clean and offers soap shampoo toothpaste etc. offers a simple continental breakfast. It’s near Hakuba station if your using that for transport. It’s like staying at a relatives house or college dorm with a house mother. You eat in a common area and dinning room. Everyone washes their own dishes.
Common area and dinning hall
View from my balcony
View from my balcony
Entrance kinda hard to find at night
Stayed 1 night in Jan 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Rhegan

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Location is convenient for train but the shuttle bus does not always stop at the near by station. They turn off the heat to the rooms during the day and you have to ask to have it turned back on. We were freezing after skiing for a good hour. The shower maxes out at below optimal temperature. The bathroom was dirty with pink mould in the shower and cobwebs in the corner of the room. The carpet was gross, and bedside lights did not work. You must bring your gear into your room if you want it to dry out overnight. The breakfast is bread coffee and cornflakes. The final night the bed frame collapsed and we had to fix it. The place seems run down and tired. The female owner speaks English and is lovely.
Stayed 3 nights in Jan 2024

2/10 Terrible

Caleb

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2023

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm and cosy
The best thing about West Coast Inn are the owners who are very kind and helpful. The accommodation is hostel style, basic but with everything you need. The room was warm and cosy. The breakfast simple but enough, with decent coffee a bonus.
Stayed 5 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The host is very friendly.She took very good care of us during our stay.The hotel is very close to JR station. Highly recommended!!
Stayed 2 nights in Dec 2023

10/10 Excellent

Jonathan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is honestly one of the best places I've ever stayed. The host is amazing and incredibly friendly. The room was really cozy and clean. The included breakfast was a lifesaver! There are timetables and phone numbers available for the various buses and taxis that can take you to the different resorts and stores for snow sports equipment rental. All in all it was a great experience. Would stay there again any time!
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The couple who run the hotel are welcoming, kind, and helpful. I would definitely book again.
Stayed 2 nights in Dec 2023

8/10 Good

Fiedler

Stayed 2 nights in Nov 2023

8/10 Good

Muhamad Shahril

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

4/10 Poor

Amit

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The host was good to talk to and provided us simple vegetarian breakfast.But the house was not as good as in the pcitures. The room was not at all ventilated and the AC was not working at all. Even one of the 2 fans provided was not functional. We spent a restless hot night sweating .we tried to call the host twice but she was not available . Even though bit cheaper it was not value for money and i will not recommend this place.

10/10 Excellent

Paul-Erwan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a nice stay in Hakuba thanks to Seiko’s warm welcome! The place is very charming is it an old ski hostel, the rooms are super clean and the beds so comfortable. We arrived around 9pm, later than expected and still receive such a nice welcome. We even got invited by Seiko over breakfast the next day. Place very recommended!
Stayed 1 night in Apr 2023

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! The property owner was super lovely and very helpful to pointing out things to do in Hakuba. Our room was very comfortable and the free breakfast was great. Very clean and tidy and only a 4 min walk from the train station. Highly recommended

10/10 Excellent

Mark

10/10 Excellent

Yui

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice since checking in till checking out
Stayed 1 night in Feb 2022
Response from Saiko on 13 Feb 2022
Thank you so much for giving us an opportunity to serve you during your stay in Hakuba. Hope to see you again in the near future again. Hakuba West Coast Inn

10/10 Excellent

Kai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great proprietor, speaks great English!
Just needed a place for one night and this was the perfect stop!
Stayed 1 night in Feb 2021

10/10 Excellent

Preston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hospitality
Everything was perfect, amazing host, great price, great location to free shuttles. I plan on staying again.
Stayed 7 nights in Dec 2020

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Dec 2020

8/10 Good

Dan, Forster-Tuncurry Australia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, close to Hakuba train station, shuttle bus from next door Great price for couples with kids Breakfast is pretty simple but they have a microwave to to cook your own eggs and whatnot
Stayed 7 nights in Feb 2020

8/10 Good

TAIKI

Travelled with group
Liked: Staff & service
大家さんが気さくな方で、安心して宿泊できた。
Stayed 1 night in Mar 2024

10/10 Excellent

ヨウジ

Liked: Staff & service, property conditions & facilities
日本人の奥様と外国人の旦那さんが対応してくれました。 とても親切で良かったです。 旦那さんの方はあまり日本語は話せないみたいです。
Stayed 1 night in Mar 2024

10/10 Excellent

りょう

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Mar 2024

10/10 Excellent

MIKI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

KISHI

Liked: Staff & service, property conditions & facilities
よかった！
Stayed 1 night in Jan 2024

8/10 Good

Yuuki

Stayed 1 night in Jan 2024

8/10 Good

ひさし

Stayed 1 night in Jan 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
房間有很多昆蟲，冬天也會有，而且晚上很嘈吵
Stayed 2 nights in Dec 2023

10/10 Excellent

あきひこ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Barry

Liked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

MUZIJIE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

8/10 Good

junya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hostel looks old but near Hakuba Station.Host very friendly and have easy breakfast.
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Nanae

Stayed 1 night in Aug 2023

10/10 Excellent

トモヒロ

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
良心的な価格、スタッフの対応も良かったです。
Stayed 1 night in Jul 2023

10/10 Excellent

hotta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とてもフレンドリーでアットホームな宿泊でした！ スキーに行く時はぜひ利用させていただきます！
Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

HATCHO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

4/10 Poor

wai sai

Stayed 1 night in Feb 2023

8/10 Good

Yasuhiro

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Wing kong

Stayed 2 nights in Feb 2023

6/10 Okay

Niklas

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 6 nights in Jan 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

My hanh

Stayed 1 night in Oct 2022

10/10 Excellent

TAKANORI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
適度な自由とフォローが快適生活でした
白馬駅近くで探しましたが安かったので、正直期待していませんでしたが、アイルランドのご主人と英語堪能な奥様の自由な感じがとても良かったです。
宿正面
宿入口
entrance
駐車スペース
Stayed 7 nights in Sep 2022

8/10 Good

Hoken

Stayed 1 night in Aug 2022