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Top Hakone Hotel Reviews
Gora Hanaougi
10/10 Excellent
"This entire stay was an experience. From the minute you walk in, you are greeted by a team of people who help you every step of the way. It felt like a spa, a home and a luxury hotel all at the same time! I have stayed at many luxury resorts but this was by far the best overall experience. Highly recommend. The breakfast and dinners were exceptional. We were seated in a private room for both. My daughter has a lactose allergy and they adapted the menu for her. The thoughtfulness and care taken was so nice. And the private onsen and the room was perfect. If you can stay for a couple of nights, I highly recommend it. Perfection."
Hakone Gora KARAKU (ORIX HOTELS & RESORTS)
10/10 Excellent
"Amazing property with gorgeous views. Rooms were spacious and very clean. Outdoor spa was used daily. Room amenities were great - shampoos, lotions, face mists, bamboo hairbrush, drinks etc. Had a chance to visit the spa and highlight recommend for a relaxing massage. Restaurant was above expectations and chef made it a memorable experience for us. We will be visiting again."
Hakone Yutowa
10/10 Excellent
"Too many foreign tourists. Other than that it’s great. Carpeting the elevators is very dirty."
Hakone Kowakien TEN-YU
10/10 Excellent
"Excellent service and beautiful place!"
Hakone Ashinoko Hanaori（ORIX HOTELS & RESORTS）
10/10 Excellent
"Great for family trip"
Gora Kadan
10/10 Excellent
"Great place for relaxation. Cordial staff, great food and serene atmosphere."
RakutenSTAY FUJIMITERRACE HakoneAshinoko
10/10 Excellent
"5 star hotel with 1 star service. There are no humans at this hotel, you check in using an iPad and they are extremely inflexible and unhelpful for things like dropping bags off so you can go and enjoy the day in Hakone. Aside from the service and terrible check in process the hotel was fantastic with unbelievable views and a great onsen in the room."
The Fujiya Hotel
6/10 Okay
"Really neat old hotel with a lot of history. The spa area was really nice and rooms were clean. There wasn’t much interaction with staff. There were people staying there just didn’t seem like the service was the priority. On our second morning it was really odd they couldn’t seat us for breakfast at 7:45 and we had to wait. This made us late for our driver to leave for the day. Overall it was just ok."
Susukinohara Ichinoyu
10/10 Excellent
"This was an amazing stay. The room was immaculate and clean. All amenities were in perfect working order. The food was top tier. The bus stop was right next to the building. I highly recommend checking it out if you plan on visiting Hakone."