The staff at the Bay Club were very friendly and accommodating. The hotel itself is a beautiful historic-looking hotel (both inside and out). If you're traveling with children, there is a great playground right next door with a fabulous view of the port/bay. The buffet breakfast was excellent and well worth the slightly additional charge. The happy hour was a nice touch, though we didn't partake of the wine. The room itself was clean, comfortable, modern, and had a lovely balcony overlooking the city ( a nice spot for morning espresso). Beds were firm and super comfortable! Although some things are in easy walking distance (the Bahai Gardens), you probably will appreciate the convenience of a rental car. Though there is no private parking exclusively for the hotel, the street parking is very close and the staff even helped guide us in parallel parking the (large!) rental car. Overall we highly recommend this hotel, and would be inclined to try other hotels in the Atlas series in the future based on the excellent experience we had in Haifa.