Staircase

Reviews

9.0

Wonderful

Rating 10 - Excellent. 101 out of 160 reviews" "
Rating 8 - Good. 42 out of 160 reviews" "
Rating 6 - Okay. 11 out of 160 reviews" "
Rating 4 - Poor. 5 out of 160 reviews" "
Rating 2 - Terrible. 1 out of 160 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great authentic feel to the hotel. Bed very comfortable. Food was great for both dinner and breakfast. Staff lovely.
Stayed 1 night in Apr 2024

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked it because it was unique, in keeping with the gold mining days...
Stayed 2 nights in Apr 2024

8/10 Good

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
Laundry needed some work. Machine broken and needs replacement. Staff laundry machines looked dirty!
Stayed 2 nights in Mar 2024

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

8/10 Good

Keri

Liked: Cleanliness, staff & service, property conditions & facilities
We had 2 different rooms. Both were very clean and spacious. It was a bit strange that 1 was at a different location just down the road a shor bit. Less than a 1/2 mile but was not adequately marked or lighted for arriving in the darkness. The second location was a complete house or cottage and was very spacious and cute. Once we were in we were excited to stay in a quaint location but seemed strange at first. I would recommend either location for a stay with a group.
Stayed 1 night in Mar 2024

8/10 Good

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Evan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the Sedden suite. It was a glorious furnished and decorated in high Victorian style. Included a antique sleigh bed, a Victorian dining room/living room. The bathroom included a claw footed bathtub. It was a real treat.
Stayed 1 night in Mar 2024

10/10 Excellent

Jodi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique beautiful property. The restaurant was really convenient.
Stayed 1 night in Feb 2024

10/10 Excellent

Brent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, great charm.
Stayed 1 night in Mar 2024

10/10 Excellent

Kathryn, Cambridge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in the Victorian Suite: outstanding authentic period furnishings & artwork, antiques. Wish we could stay longer! Highly recommend this unique hotel!
Stayed 1 night in Feb 2024
Response from Manager on 1 Mar 2024
Thank you very much for your feedback Kathryn, we are so pleased you enjoyed your stay! We can't wait to welcome you back again sometime in the future!

4/10 Poor

Jeff, sarasota

Stayed 1 night in Feb 2024

10/10 Excellent

Kerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully restored and decorated suite!
Stayed 1 night in Jan 2024
Response from Manager on 1 Mar 2024
Thank you for your feedback Kerry, we are so pleased you enjoyed our hotel! All the best

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel the staff great and friendly food drinks superb.
Stayed 3 nights in Jan 2024
Response from Manager on 1 Mar 2024
Thanks very much for your review it is much appreciated, we are so pleased you enjoyed your stay!

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager on 1 Mar 2024
Thanks very much for your review it is much appreciated.

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager on 1 Mar 2024
Thanks very much for your review it is much appreciated.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful room out of imagination!
We were so happy for our choice on hotels! This one goes to the top for our satisfaction! It’s a big one bedroom apartment with traditional decorations! The bathroom is big and nice with shower and tub! Two sinks! The living room has a king bed! We did not touch the bedroom so the host did not need to clean.
Stayed 1 night in Jan 2024
Response from Theatre Royal Hotel on 14 Jan 2024
Hello,Thank you for taking the time to write us a review. We're so pleased to hear that you enjoyed your stay with us.

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager on 1 Mar 2024
Thanks very much for your review it is much appreciated.

10/10 Excellent

Wen, McDonough

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice and clean. Everything is good except the place is in somewhere nowhere. You need to drive 25 minutes to the nearest town, Greymount, to get anything. But the town is big and has two supermarkets and decent restaurants.
Stayed 1 night in Jan 2024
Response from Manager on 1 Mar 2024
Thank you very much for your feedback, it is much appreciated! Enjoy your travels.

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best places we have stayed. The Seddan suite was amazing! Very vintage. The furniture was antique, made us feel like royalty. The only thing was there was a musty smell. Other than that it was perfect. Dinner was excellent, just a short stroll across the road to the pub. We will definately stay again on our next trip down South.
Stayed 1 night in Dec 2023
Response from Manager on 1 Mar 2024
Thank you very much for your feedback Sharon it is much appreciated. We are so pleased you enjoyed your stay and look forward to welcoming you back again sometime in the future!

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Theatre Royal Hotel on 11 Dec 2023
Thank you for your review glad to hear you enjoyed your stay

10/10 Excellent

yolande

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Theatre Royal Hotel on 11 Dec 2023
Thank you for your review glad to hear you enjoyed your stay

10/10 Excellent

ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has a nice atmosphere.
Stayed 4 nights in Nov 2023
Response from Theatre Royal Hotel on 11 Dec 2023
Thank you for your review glad to hear you enjoyed your stay

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better choice in this area
The interior design of the entire hotel has a nostalgic feel. The bathroom is very spacious and clean. The only drawback is that there is not much space to put things in the room, and the sound insulation from the outside of the hotel is not very good.
Stayed 1 night in Nov 2023
Response from Theatre Royal Hotel on 20 Nov 2023
Thank you for taking the time to write a review for us. I'm glad to hear you enjoyed the decor of the hotel.

10/10 Excellent

Joshua

Stayed 2 nights in Oct 2023
Response from Theatre Royal Hotel on 11 Dec 2023
Thank you for your review glad to hear you enjoyed your stay

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully restored old hotel. Pleasure to stay.
Stayed 1 night in Oct 2023
Response from Theatre Royal Hotel on 18 Oct 2023
Hi Julie, thank you for taking the time to write a review for us. I'm so glad to hear you enjoyed your stay.

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stunning accommodation that was well above my expectations. Staff in the attached hotel were welcoming and so friendly. A truly amazing experience.
Stayed 2 nights in Jul 2023

10/10 Excellent

Umberto

Travelled with group
Liked: Staff & service, property conditions & facilities
Great place to stop - original, friendly, quaint, so well thought out and the service was impeccable. Would come back for sure. Thanks Umberto and Jacquie
Stayed 1 night in May 2023
Response from Manager on 3 July 2023
Many thanks for taking the time to place your feedback, it is much appreciated! We look forward to welcoming you back again in the future. All the best.

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in The Queen Victoria Suite which has a marvellous victorian style with antique furniture and William Morris wallpapers. It was warm and comfortable.
Stayed 1 night in May 2023
Response from Manager on 3 July 2023
Thanks very much for your feedback Chris, we are so pleased you enjoyed your stay!

10/10 Excellent

Karina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unit was clean and well equipped. Bed was comfortable. Bathtoom had good water pressure.
Stayed 2 nights in May 2023
Response from Manager on 3 July 2023
Thanks Karina, we are so pleased you enjoyed your stay!

10/10 Excellent

Ray, Karori

Stayed 1 night in May 2023
Response from Manager on 3 July 2023
Thanks very much for your review Ray, it is much appreciated.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great surprise! We really enjoyed our stay the miners cottage was very comfortable and the staff were really responsive via e-mail!!
Stayed 1 night in Mar 2023
Response from Nicole on 1 May 2023
Hi Michelle, we are delighted that you enjoyed your stay with us and hope to welcome you back again in the future for another great stay.Many thanksTheatre Royal Team

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 2 night stay
Interesting 2 day stay. Kumara has so much history to explore. Nice to have a communal sitting room as well as bedroom. Had a pleasant bar meal.
Stayed 2 nights in Jan 2023
Response from Theatre Royal Hotel on 8 Mar 2023
Hi Rosemary, Thank you so much for taking the time to write a review for us. I am glad you enjoyed your stay.

10/10 Excellent

Rachel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So unique and fun!
Stayed 1 night in Nov 2022
Response from Theatre Royal Team on 1 Dec 2022
Thanks RachelWe are delighted you enjoyed your stay with us and hope to welcome you back again in the future.Many thanksTheatre Royal Team

10/10 Excellent

Ben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Friendly staff. Clean and charming Victorian rooms authentically styled. Great, quiet but busy pub and good meals downstairs.
Stayed 2 nights in Sep 2022
Response from Theatre Royal Hotel on 29 Sept 2022
Hi Ben, thank you so much for taking the time to write a review for us. It's great to hear that you enjoyed your stay with us. We look forward to welcoming you back next time!

10/10 Excellent

Judi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly service
Stayed 1 night in May 2022
Response from Theatre Royal Hotel on 15 May 2022
Thank you for taking the time to leave us a review Judi. We are so glad to hear you enjoyed your stay

10/10 Excellent

Mimi

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
One bedroom cottage was in excellent condition. Awesome stay
Stayed 1 night in Jan 2022

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel in a really interesting historical village. Some lovely walks near bye, easy loop walks through old gold mining tailings. Restaurant was unbelievable, best pizza 🍕 we have ever had. Dietary requirements provided for well and staff were friendly and welcoming. Overall a 10 out of 10. Well done!!!
Stayed 1 night in Jan 2022
Response from Theatre Royal Hotel on 8 Jan 2022
Hi Nick, thank you for taking the time to write a review for us. What a lovely review to reas, it is so great to hear that you enjoyed your time at the Theatre Royal Hotel. I will pass on your feedback to the staff so they can be proud of a job well done.

8/10 Good

Lyndsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I liked the old time character of the hotel and my room was beautifully furnished with antique furniture true to the era. However the bed was modern and comfortable!
Stayed 1 night in Nov 2021
Response from Theatre Royal Hotel on 23 Nov 2021
Hi Lyndsey, thank you so much for taking the time to leave us a review. It's great to hear that you enjoyed your time at the Theatre Royal Hotel.

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great cottage in its own grounds, everything you need and takes you back in time too, lovely place to stay.
Stayed 1 night in Oct 2021
Response from Theatre Royal Hotel on 16 Oct 2021
Hi Martin, thank you for taking the time to write a review for us. It's wonderful to hear that you enjoyed your stay. We look forward to welcoming you back in the future

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a special place.
What a fantastic property. An absolute gem. The Staff go above and beyond and we will be back and will be recommending to everyone we know.
Stayed 2 nights in Sep 2021
Response from Theatre Royal Hotel on 4 Oct 2021
Hi Ryan, Thank you for taking the time to leave a review for us. What a lovely review to read, it's great to hear you enjoyed your time at Burridges cottage. We look forward to welcoming you back any time.

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect rooms, bathroom and beds. Really quaint as well.
Stayed 3 nights in Sep 2021
Response from Theatre Royal Hotel on 19 Sept 2021
Thank you for your review Philip. So glad to hear you enjoyed your stay with us in Kumara.

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our time on the west coast
We had a fantastic stay and highly recommend to anyone visiting the west coast , location was central for us to do all local tourist activities up and down the coast
Stayed 4 nights in Jul 2021
Response from Theatre Royal Hotel on 8 July 2021
Hi Anthony, thank you very much for taking the time to leave us a review we really appreciate it. It is wonderful to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience, restored in the era of its heyday, clean, comfortable. Staff friendly and helpful. Dinner great and excellent continental breakfast. Would highly recommend.
Stayed 2 nights in Jun 2021
Response from Theatre Royal Hotel on 16 June 2021
Thank you very much for taking the time to write a review. I'm so glad to hear that you enjoyed your stay with us. We look forward to welcoming you back if you're ever in the area again.

10/10 Excellent

Shona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great historic hotel
A great historic hotel. Perfect for our ride on the west Coast Wilderness trail. Shed and electricity provided for our ebikes.
Stayed 1 night in May 2021
Response from Theatre Royal Hotel on 9 May 2021
Thank you for taking the time to write a review for us Shona. I'm glad that you enjoyed your stay.

6/10 Okay

Verified traveller

Stayed 1 night in Apr 2021
Response from Theatre Royal Hotel on 9 May 2021
Thank you for your review

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tastefully decorated, comfortable and great meals.
Stayed 1 night in Mar 2021
Response from Theatre Royal Hotel on 6 Apr 2021
Thank you for taking the time to write a review for us. I'm glad you enjoyed your stay at the Theatre Royal Hotel. We look forward to welcoming you back in the future.

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, very clean and tidy. Staff very helpful. Restaurant food and service very good.
Stayed 2 nights in Mar 2021
Response from Theatre Royal Hotel on 28 Mar 2021
Hi Barry, Thank you for taking the time to write a review for us. I'm glad to hear you enjoyed your stay at the Theatre Royal Hotel. We look forward to welcoming you back in the future if you're ever passing through the area.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wanted to stay at a place that was different to the normal and this place was full of character. The staff where friendly and helpful and the food in the restaurant is great
Stayed 2 nights in Mar 2021
Response from Theatre Royal Hotel on 14 Mar 2021
Thank you very much for your kind words. It's great to hear that you enjoyed your stay at the Theatre Royal Hotel. We look forward to welcoming you back if you're passing through Kumara again.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have done a lovely job with the restoration and took us back to staying with our grandparents. Great memories
Stayed 1 night in Feb 2021
Response from Theatre Royal Hotel on 23 Feb 2021
Thank you for taking the time to post a review. I'm very glad to hear you enjoyed your stay

10/10 Excellent

Kane, Greymouth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Studios were amazing!! Staff were extremely helpful, didn’t want to leave.
Stayed 1 night in Jan 2021
Response from Theatre Royal Hotel on 2 Feb 2021
Hi Kane, Thank you for taking the time to leave us a review, it is always a pleasure to receive good feedback. I'm very glad to hear that you enjoyed your stay with us and we hope to welcome you back if you're ever passing through Kumara again