Reception

Reviews of Viaggio Elegant Rooms

Viaggio Elegant Rooms
Agion Deka 18, Chania

Reviews

10

Exceptional

Rating 10 - Excellent. 87 out of 90 reviews" "
Rating 8 - Good. 2 out of 90 reviews" "
Rating 6 - Okay. 1 out of 90 reviews" "
Rating 4 - Poor. 0 out of 90 reviews" "
Rating 2 - Terrible. 0 out of 90 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Omar, Seattle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner/front desk lady i dont recall here name was super friendly and welcoming.
Stayed 3 nights in May 2024
Response from Katerina on 16 May 2024
Dear Omar,Thank you so much for giving us a perfect rating! We sincerely appreciate it. We truly hope to have the opportunity to welcome you back again soon. Best regards!Katerina

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and quite. I was about to walk to historical sites, so many options for dining and shopping. Most of Katerina was an amazing host, if i ever go to Crete again i hope this property is available. I will recommend it .
Stayed 5 nights in Apr 2024
Response from Katerina on 4 May 2024
Dear Mark,Thank you for your excellent review and we hope to have the pleasure to see you again in the future.Best regards,Katerina

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely fabulous
Absolutely fabulous hotel and rooms with an excellent location. Katerina couldn't of been more helpful which made our stay very enjoyable and memorable. Would definitely recommend and return.
Stayed 4 nights in Oct 2023
Response from Katerina on 9 Oct 2023
Dear Joanne, we are happy that you had a wonderful stay at our hotel. Thank you for your excellent review and we hope to have the pleasure to see you again in the future.Best regards, Katerina

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We highly recommend the viaggio. We loved everything. Great location, clean and beautiful room but mostly the personal assistance from Katerina. She went above and beyond the make our trip easy, smooth and enjoyable. Our only complaint is our stay was too short 😂
Stayed 3 nights in Sep 2023
Response from Katerina on 4 Oct 2023
Dear Linda,Thank you so much for giving us a perfect rating! We sincerely appreciate and value your opinion. We truly hope to have the opportunity to welcome you back again soon. Best regards!Katerina

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is walkable. Excellent location, room and service. Around the corner from the Venetian Harbour. Katerina took care of us in a very thoughtful way.
Stayed 2 nights in Sep 2023
Response from Katerina on 30 Sept 2023
Dear Cynthia,we are happy that you had a wonderful stay at our hotel. Thank you for your excellent review and we hope to have the pleasure to see you again in the future.Sincerely,Katerina

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect stay for our time in Chania! The location is right in the heart of old town and within walking distance to so many great places. This boutique stay is adorable, very well maintained, clean and as cute as can be. The host, Katerina, is so friendly, helpful and super responsive. Would highly recommend this to anyone coming to Chania and hope to stay there again in the future ourselves!
Stayed 4 nights in Sep 2023
Response from Katerina on 12 Sept 2023
Dear Stephanie,Thank you so much for giving us a perfect rating! We sincerely appreciate and value your opinion. We truly hope to have the opportunity to welcome you back again soon. Best regards!Katerina

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning little gem
This boutique hotel is run by a very warm and welcoming lady. The hotel itself is stunning and right in the heart of beautiful Chania. We had the terraced room, which was perfect. The hotel is immaculate and has everything you need. I cannot recommend this hotel highly enough. Superb
Stayed 10 nights in Aug 2023
Response from Katerina on 2 Sept 2023
Dear Jonathan,Thank you so much for giving us a perfect rating! We sincerely appreciate and value your opinion. We truly hope to have the opportunity to welcome you back again soon. Best regards!Katerina

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023
Response from Katerina on 18 Aug 2023
Dear guest,Thank you for your excellent review!Best regards,Katerina

10/10 Excellent

Patrick, Thornhill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming! Katerina, the owner, had a singular focus on making sure our stay was wonderful; it was a gorgeous week that we will not forget. We plan a return to Chania and another stay at Viaggio.
Stayed 5 nights in Aug 2023
Response from Katerina on 17 Aug 2023
Dear Patrick,Thank you so much for giving us a perfect rating! We sincerely appreciate and value your opinion. We truly hope to have the opportunity to welcome you back again soon!Sincerely,Katerina

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant stay right in the centre of Chania, about a 3 minute walk to the harbour and old town. Beach is about a 15 minutes walk. Could not recommend the property enough!!!
Stayed 7 nights in Jul 2023
Response from Katerina on 23 July 2023
Dear Andrew,we are happy that you had a wonderful stay at our hotel. Thank you for your excellent review and we hope to have the pleasure to see you again in the future!Best wishes,Katerina

10/10 Excellent

Tiffany, Felah

Liked: Staff & service, property conditions & facilities
This place is wonderful and the owner is just amazing. You are right in the heart of the city and also close to the pier. The rooms look brand new and so clean.
Response from Katerina on 5 June 2023
Dear Tiffany,we are happy that you had a wonderful stay at our hotel. Thank you for your excellent review and we hope to have the pleasure to see you again in the future.Best wishes,Katerina

10/10 Excellent

Amy, Hope

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was beautiful and the rooms were nice and spacious. We checked in on a Sunday night. The reception desk isn't open on a Sunday and the outside door is locked. We received instructions beforehand about accessing the property and getting our room key which worked without any issues. The property location is great, near lots of dining and shopping but managed to be very quite. We checked out before the reception desk was staff, so we never actually met any staff but were given a phone number in case we had any issues (we didn't). Would definitely stay here again!
Stayed 1 night in May 2023
Response from Katerina on 29 May 2023
Dear Amy, Thank you for giving us a perfect rating! We are very happy that you enjoyed your stay. We truly hope to have the opportunity to welcome you back again soon. Sincerely,Katerina

10/10 Excellent

Leanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel only for one night which we now regret! We loved our stay in the hotel and loved the vibrant Chania centre, where there were lots of restaurants and shops. We would most definitely stay again! Amazing host, brilliant location, quiet hotel, comfy bed, cleanliness 10/10 and the decor gave a boutique feel.
Stayed 1 night in Apr 2023
Response from Katerina on 25 Apr 2023
Dear Leanne,Thank you so much for giving us a perfect rating! We sincerely appreciate and value your opinion. We truly hope to have the opportunity to welcome you back again soon. Best regards!Katerina

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2022
Response from Katerina on 29 Oct 2022
Dear Christine,Thank you so much for giving us a perfect rating! Best wishes,Katerina

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room
We had a lovely stay .Beautiful room with terrace .everything you could need.a lot of thought gone into it.hairdryer and iron what a plus Our Hostess was patient and graceful with us as we were quite late arriving Would stay again in a heartbeat
Stayed 3 nights in Oct 2022
Response from Katerina on 11 Oct 2022
Dear Marion,Thank you so much for giving us a perfect rating! We sincerely appreciate and value your opinion!Best regards,Katerina

10/10 Excellent

Tom

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We love everything about this property. Especially Katarina the Owner/Manager who made us feel like we were family and went above and beyond. Highly recommend this property and look for to returning some day.
Stayed 14 nights in Sep 2022
Response from Katerina on 23 Sept 2022
Dear Tom,Thank you so much for giving us a perfect rating! We sincerely appreciate and value your opinion. We truly hope to have the opportunity to welcome you back again soon. Best regards!Katerina

10/10 Excellent

darlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Owner / manager very personal n helpful.
Stayed 3 nights in Sep 2022
Response from Katerina on 7 Sept 2022
Dear Darlene,Thank you for giving us a perfect rating! We are very happy that you enjoyed your stay.Best wishes,Katerina

10/10 Excellent

Gianluca

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
This is such a cute hotel we absolutely enjoyed our stay here. This is by far one of the cleanest and best maintained hotels we've ever been to. you can tell the owner is passionate about her business. She went above and beyond for us and definitely made our stay special. The location is perfect, walking distance to everything, in the centre of old Chania but on a quiet and less trafficked street. She even helped us arrange transport for an excursion while we were running late. Would highly recommend staying here.
Stayed 1 night in Aug 2022
Response from Katerina on 29 Aug 2022
Dear Gianluca,Thank you so much for giving us a perfect rating! We sincerely appreciate and value your opinion. We truly hope to have the opportunity to welcome you back again soon. Best regards!Katerina

10/10 Excellent

Mary-Elaine

Liked: Amenities, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

Angeliki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was amazing and very clean !!! Te owner is lovely and friendly. We were warm welcomed and provided with a lot of information on activities and dining options ! The hotel is in an excellent location next to everything!
Stayed 5 nights in Aug 2022
Response from Katerina on 12 Aug 2022
Angeliki, Thank you so much for giving us a perfect rating! We sincerely appreciate and value your opinion. We truly hope to have the opportunity to welcome you back again soon. Best regards! Katerina

10/10 Excellent

Patrick, Thornhill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at Viaggio Elegant Rooms. Our room was very clean and spacious, Katerina was a great host, very helpful with all our questions and requests and very friendly. We were steps away from restaurants, shopping and the old port.
Stayed 5 nights in Jul 2022
Response from Katerina on 10 Aug 2022
Dear guest, Thank you for giving us a perfect rating! We are very happy that you enjoyed your stay. We truly hope to have the opportunity to welcome you back again soon. Sincerely, Katerina

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the property was wonderful. The host, location, rooms and cleanliness. Only does side is very soft mattress. Though some may prefer this, for us it was unfortunate. I ended up sleeping on the sofa each night which was actually very comfortable but my husband woke with back pain. We did not voice a complaint about this as some do prefer a softer mattress, it was just not for us!
Stayed 3 nights in Jul 2022
Response from Katerina on 29 July 2022
Dear Stephanie, Thank you for giving us a perfect rating! We hope that in the future you will give us the opportunity to provide you with even better service. Best wishes, Katerina

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing host and beautiful hotel
I can’t begin to explain how amazing our trip has been. Katerina was an amazing host, has a beautiful property and her kindness has been a standout takeaway for us. She kindly booked our taxis to and from the airport, was patient when we were 2hrs delayed late into the night, recommended the most amazing restaurants for us and made reservations at said restaurants on our behalf. The first night I accidentally broke a door handle (no idea how it happened 😂) but she was so kind, her husband fixed it so quickly and they both quickly eased my anxiety, for this I was so so grateful for. Nothing was too much trouble and along with the beautiful Chania, we had the most incredible holiday. We spent our 1st anniversary in this beautiful city and we’ve loved it so much that we’re going back next year to do it all again. Thank you so much Katerina for making our first holiday in Greece so so special!
Lovely big room (the quadruple)
Stayed 7 nights in Jun 2022
Response from Katerina on 4 July 2022
Dear Lauren, Thank you so much for giving us a perfect rating! We sincerely appreciate and value your opinion. We truly hope to have the opportunity to welcome you back again soon. Best wishes! Katerina

10/10 Excellent

Sujith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming family owned hotel in the heart of the old Venetian town. Katherine is very helpful and courteous. She even arranged to deliver a package for me. Enjoyed our stay there.
Stayed 7 nights in May 2022
Response from Katerina on 23 June 2022
Dear Sujith, we are happy that you had a wonderful stay at our hotel. Thank you for your excellent review and we hope to have the pleasure to see you again in the future. Best wishes, Katerina

10/10 Excellent

Luiza

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Super nice staff, very clean and stylish room. We very much enjoyed our stay there. Great location and right across the street from a good restaurant. A bit difficult to get there with luggage, no elevator was tough for us to get the suitcases upstairs.
Stayed 2 nights in May 2022
Response from Katerina on 17 June 2022
Dear Luisa, Thank you so much for giving us a perfect rating! We sincerely appreciate and value your opinion. We truly hope to have the opportunity to welcome you back again soon. Best regards! Katerina

10/10 Excellent

lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property and stay. Katarina is a warm and thoughtful manager, well organised and helpful. Great Location.
Stayed 3 nights in May 2022
Response from Katerina on 11 June 2022
Dear lorraine, Thank you for giving us a perfect rating! We are very happy that you enjoyed your stay. We truly hope to have the opportunity to welcome you back again soon. Sincerely, Katerina

10/10 Excellent

Grzegorz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice location, super clean fresh room, good communication with staff.
Stayed 1 night in May 2022
Response from Katerina on 14 May 2022
Dear Grzegorz, we are happy that you had a wonderful stay at our hotel. Thank you for your excellent review and we hope to have the pleasure to see you again in the future. Best wishes, Katerina

10/10 Excellent

Khushbakht

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the area that the hotel was in because the surroundings were beautiful and it was really close to everything in Old Town. Katerina was also great and super helpful!
Stayed 3 nights in May 2022
Response from Katerina on 11 June 2022
Dear Khushbakht, we are happy that you had a wonderful stay at our hotel. Thank you for your excellent review and we hope to have the pleasure to see you again in the future. Sincerely, Katerina

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great, the location was great and katerina was great!
Stayed 2 nights in May 2022
Response from Katerina on 6 May 2022
Dear Claire, Thank you for giving us a perfect rating! We are very happy that you enjoyed your stay. We truly hope to have the opportunity to welcome you back again soon. Sincerely, Katerina

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
The most perfect quaint Greek hotel. Location was amazing at just a stone’s throw from the harbour and all the restaurants. All that plus the most friendly and attentive welcome. 10/10 defo recommend
Stayed 7 nights in Apr 2022
Response from Katerina on 14 Apr 2022
Dear Oliver, Thank you for giving us a perfect rating! We are very happy that you enjoyed your stay. We truly hope to have the opportunity to welcome you back again soon. Sincerely, Katerina

10/10 Excellent

filipa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice and clean facilities in a perfect location. Nice and welcoming staff
Stayed 2 nights in Oct 2021
Response from Katerina on 26 Oct 2021
Dear Filipa, Thank you for giving us a perfect rating! We are very happy that you enjoyed your stay. We truly hope to have the opportunity to welcome you back again soon. Sincerely, Katerina

10/10 Excellent

JoAnne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was exceptional, highly recommend.
Stayed 4 nights in Sep 2021
Response from Katerina on 21 Oct 2021
Dear JoAnne, Thank you for giving us a perfect rating! We are very happy that you enjoyed your stay. We truly hope to have the opportunity to welcome you back again soon. Sincerely, Katerina

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, spacious, comfortable and quiet. Hotel location is fantastic. Katerina is very friendly and extremely helpful.
Stayed 3 nights in Oct 2021
Response from Katerina on 18 Oct 2021
Dear James, Thank you for giving us a perfect rating! We are very happy that you enjoyed your stay. We truly hope to have the opportunity to welcome you back again soon. Sincerely, Katerina

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely central boutique hotel
We had a lovely stay at Hotel Viaggio. The hotel is right in the centre of Chania, on a lovely quiet side street. Katarina was very accommodating, including organising a taxi to and from the airport. Very clean, modern room, with a personal touch. Capsule coffee machine was a nice bonus. Would highly recommend!
Stayed 4 nights in Oct 2021
Response from Katerina on 17 Oct 2021
Dear Helen, Thank you so much for giving us a perfect rating! We sincerely appreciate and value your opinion. We truly hope to have the opportunity to welcome you back again soon. Best regards! Katerina

10/10 Excellent

alexey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here if you visit Chania!
Katerina was an amazing host and the place was impeccable. The rooms are clean, modern and the AC makes the hot days really bearable. The hotel is located on a charming street with great local restaurants and shops. We particularly enjoyed having coffee in the morning on our little balcony :-). Thank you Katerina for the recommendations and for being incredibly welcoming and available to your guests. This hotel truly deserves its 10/10 score.
Stayed 3 nights in Jul 2021
Response from Katerina on 3 Aug 2021
Dear Alexey, Thank you so much for giving us a perfect rating! We are so happy that you had such a wonderful holiday and stay with us. It was a pleasure for us to have been of service to you. We hope that in the future you will give us the opportunity to provide you with even better service. Best wishes, Katerina

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy, quiet, in the middle of it all (old city). Great find, great value, Katerina wss a superhost by all means.
Stayed 1 night in Jul 2021
Response from Katerina on 26 July 2021
Dear guest, Thank you for giving us a perfect rating! We are very happy that you enjoyed your stay. We truly hope to have the opportunity to welcome you back again soon. Best wishes, Katerina

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel on a quaint alleyway
Beautifully decorated boutique hotel on one of the quaint narrow alleyways in the old Venetian port. Katerina’s hospitality was top notch, giving recommendations as well as directions, printing out tickets, and even mailing an item left behind on to a future hotel. Although the building was ancient, the rooms have been completely updated with the most modern conveniences. Yet it still retains a sweet balcony for morning coffee or evening aperitifs, overlooking the comings and goings of the alleyway. I can’t say enough good things about this hotel. Book it - you’ll love it as well as the charming town of Chania!
Stayed 3 nights in Jul 2021
Response from Katerina on 23 July 2021
Dear Sarah, We are so happy that you had such a wonderful holiday and stay with us. It was a pleasure for us to have been of service to you. We hope that in the future you will give us the opportunity to provide you with even better service! Best wishes, Katerina

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely stay here again!
We absolutely loved staying at Viaggio Elegant Rooms. It was the perfect location for our 3-night stay and had everything we needed. Katerina went above and beyond at check-in by giving us recommendations and even had a bottle of homemade raki and cookies waiting in our room. I would highly recommend staying here if you're in Chania. We look forward to our next visit!
Stayed 3 nights in Jul 2021
Response from Katerina on 22 July 2021
Dear Colin, Thank you so much for giving us a perfect rating! We sincerely appreciate and value your opinion. We truly hope to have the opportunity to welcome you back again soon. Best regards! Katerina

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021
Response from Katerina on 22 June 2021
Dear Jessica, Thank you for your excellent review and we hope to have the pleasure to see you again in the future. Best regards, Katerina Leftherioti Stavroulaki

10/10 Excellent

ayrowyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location! Remarkable hosts!
Fantastic location! Right near the harbor and wonderful strolls. Remarkable hosts! The sweet hosts waited up late to greet us and offered their recommendations albeit after hours. Appreciated their insight - we were thrilled with Chania. Definitely will be coming back! Also, they were so attentive and answered any questions promptly via email prior to arrival.
Stayed 2 nights in Jun 2021
Response from Katerina on 17 June 2021
Dear Ayrowyn, Thank you so much for giving us a perfect rating! We sincerely appreciate and value your opinion. We truly hope to have the opportunity to welcome you back again soon. Best regards! Katerina Leftherioti Stavroulaki

10/10 Excellent

Morag

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent host. Superb location. Very clean.
Stayed 12 nights in Oct 2019
Response from Katerina on 3 Nov 2019
Dear Morag, Thank you for giving us a perfect rating! We are very happy that you enjoyed your stay. We truly hope to have the opportunity to welcome you back again soon. Sincerely, Katerina Leftherioti Stavroulaki

10/10 Excellent

lana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent boutique hotel in a perfect location in the old town of Chania— close to all amenities. The room was excellent and cleaned on a daily basis with fresh towels. Perhaps the best part of our stay were our hosts Katerina and Panagiotis who were perfect in every way - the most hospitable hosts I have ever come across. I would highly recommend Viaggio Elegant Rooms for a place to stay when visiting Chania.
Stayed 7 nights in Sep 2019
Response from Katerina on 12 Oct 2019
Dear Lana, Thank you so much for giving us a perfect rating! We sincerely appreciate and value your opinion. We truly hope to have the opportunity to welcome you back again soon. Best regards! Katerina Leftherioti Stavroulaki

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
The room was a good size with modern decor. Well thought out amenities/ equipment and the welcome was excellent
Stayed 2 nights in Sep 2019
Response from Katerina on 3 Oct 2019
Dear Guest, Thank you for your excellent review and we hope to have the pleasure to see you again in the future. Best regards, Katerina Leftherioti Stavroulaki

10/10 Excellent

edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay in Chania
Everything from the room to the service to the location was perfect
Stayed 2 nights in Sep 2019
Response from Katerina on 3 Oct 2019
Dear Edgar, We are happy that you had a wonderful stay at our hotel. Thank you for your excellent review and we hope to have the pleasure to see you again in the future. Best regards, Katerina Leftherioti Stavroulaki

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolutely wonderful stay! Katerina is the consummate host. Ensured we were content throughout our 4 nights in Old Chania. She was full of great advice of where to eat and visit, and went above and beyond with helping us plan local bus and ferry transit to nearby sites and beaches. She’s nothing short of spectacular! The room itself was spacious (far bigger than anticipated) elegantly decorated with a super comfy bed. All the amenities we could ever ask for were there (a safe for valuables, AC, TV, coffee machine, closet space, lounge space), and I cannot express how great the shower was with excellent water pressure and temperature). Upon leaving, Katerina was kind enough to keep our bags after checkout as our flight wasn’t until much later in the evening. Overall a fantastic stay and wouldn’t hesitate to stay at Viaggio on future visits! Bonus: Katerina gave us a lovely parting gift of olive oil and jam made by her family! Truly first class service. 10/10!
Stayed 4 nights in Sep 2019
Response from Katerina on 3 Oct 2019
Dear Guest, Thank you so much for giving us a perfect rating! We sincerely appreciate and value your opinion. We truly hope to have the opportunity to welcome you back again soon. Best regards! Katerina Leftherioti Stavroulaki

10/10 Excellent

fadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Wonderful! The reason I booked this place was because of the reviews about the owner. From the moment we met her I knew we would not be disappointed. The hotel itself is beautiful, modern and very clean. I loved Crete and when we go back I will only stay at Viaggio! Thanks Katrina!!!!!
Stayed 3 nights in Sep 2019
Response from Katerina on 2 Oct 2019
Dear Fadia, Thank you so much for giving us a perfect rating! We sincerely appreciate and value your opinion. We truly hope to have the opportunity to welcome you back again soon. Best regards! Katerina Leftherioti Stavroulaki

10/10 Excellent

Kacper

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Katerina on 2 Oct 2019
Dear Kacper, Thank you so much for giving us a perfect rating! We truly hope to have the opportunity to welcome you back again soon. Sincerely, Katerina Leftherioti Stavroulaki

10/10 Excellent

Sara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely recommend
Everything was great here! The rooms were pretty and clean, the location was great and right in the heart of everything but tucked back a quiet little alley and the owners were so friendly and helpful
Stayed 2 nights in Sep 2019
Response from Katerina on 11 Sept 2019
Dear Sara, We are happy that you had a wonderful stay at our hotel. Thank you for your excellent review and we hope to have the pleasure to see you again in the future. Best regards, Katerina Leftherioti Stavroulaki

10/10 Excellent

Joetta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely!
Such a lovely place right in the heart of Old Town. We had a fantastic stay!
Stayed 1 night in Jul 2019
Response from Katerina on 7 Aug 2019
Dear Joetta, we are happy that you had a wonderful stay at our hotel. Thank you for your excellent review and we hope to have the pleasure to see you again in the future. Best regards, Katerina Leftherioti Stavroulaki

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem
Excellent from the minute we walked through the front door. Staff are very friendly and always look genuinely happy to help no matter how many questions you throw at them. Position is perfect, it is a 3 minute walk to the water front and just far enough out of the noisy parts.
Stayed 2 nights in Jul 2019
Response from Katerina on 31 July 2019
Dear Eric, Thank you so much for giving us a perfect rating! We sincerely appreciate and value your opinion. We truly hope to have the opportunity to welcome you back again soon. Best regards! Katerina Leftherioti Stavroulaki