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Reviews of Aenos Hotel

4 out of 5
Aenos Hotel
Vallianou Square, Argostoli, Kefalonia

Reviews

9.4

Exceptional

Rating 10 - Excellent. 81 out of 111 reviews" "
Rating 8 - Good. 25 out of 111 reviews" "
Rating 6 - Okay. 5 out of 111 reviews" "
Rating 4 - Poor. 0 out of 111 reviews" "
Rating 2 - Terrible. 0 out of 111 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Raymond

Stayed 1 night in Sep 2023
Response from Aenos Boutique Hotel on 21 Oct 2023
Dear Mr Raymondthank you for your review!Kind regards

10/10 Excellent

Marshall

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff and clean and modern room.
Stayed 6 nights in Sep 2023
Response from Aenos Boutique Hotel on 26 Sept 2023
Dear MarshallThank you for sharing your review with us. It was a pleasure having you as our guest and we do hope to welcome you again in the near future!Kind regards

10/10 Excellent

Chrissoula

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well appointed , clean, tastefully decorated and convenient. The staff were welcoming, obliging and always helpful and the breakfast was substantial and offering dietary options to guests. Overall, I had a wonderful experience and would recommend the property to friends and family
Stayed 4 nights in Sep 2023
Response from Aenos Boutique Hotel on 16 Sept 2023
Dear Mrs ChrissoulaOn behals of our team we would like to express our sincere gratitude for your kind words and for sharing your review. It was a real pleasure having you as our guest and hopefully we will be able to accommodate you again in the near future.Kind regardsPantelis Karavatas

10/10 Excellent

Emma, Van Nuys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with very friendly and helpful staff. They made our stay as pleasant as possible. The hotel is also in a great central location and as an added bonus, they have a pretty good breakfast, too.Would definitely recommend staying here.
Stayed 2 nights in Sep 2023
Response from Aenos Boutique Hotel on 16 Sept 2023
Dear Mrs EmmaThank you so much for taking the time to share your review with us. I am really happy that you have enjoyed our hospitality and looking forward to welcoming you again in the near future.Kind regardsPantelis Karavatas

10/10 Excellent

Eulynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff where the best i have come across
Stayed 4 nights in Aug 2023
Response from Aenos Boutique Hotel on 16 Sept 2023
Dear Mrs EulynnOn behalf of our team we would like to thank you for your kind words. I am really happy that to read that our staff were the best you have come across.This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon. Kind regardsPantelis Karavatas

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved the hotel & the staff! Hotel was so clean, cute and comfortable! Every single staff member was super polite and accommodating! I have nothing but praises for this hotel
Stayed 4 nights in Aug 2023
Response from Aenos Boutique Hotel on 31 Aug 2023
Dear Mr AlexanderThank you so much for taking the time to share with us your appreciative review. It is comments like yours that motivate us to offer our outmost. We believe in personalized service for each and every one of our valuable guests and we are glad that we could pass on this warm feeling.Thank you once again!.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
All good, great room and shower, lovely reception staff, breakfast felt understaffed, no greeting and almost had to make up your own table... Also a bit of an odd set up with the bar/restaurant as never quite sure if open, so we looked elsewhere in the evening for food.
Stayed 3 nights in Jul 2023
Response from Aenos Boutique Hotel on 3 Aug 2023
Dear Mr Michael,We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our staff and management. We do hope you give us another chance as we will definitely improve our services. Kind regards

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place well situated in the square. Well maintained and presented. Would definitely stay here again
Stayed 2 nights in Jul 2023
Response from Aenos Boutique Hotel on 3 Aug 2023
Dear Mr Mark,Thank you for sharing your review. We are glad that your rating was highly scored and we look forward to welcoming you back again in the near future.Kind regardsPantelis Karavatas

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, good base for touring kefalonia ea
Stayed 4 nights in Jul 2023
Response from Aenos Boutique Hotel on 3 Aug 2023
We really appreciate your high score review!

10/10 Excellent

Angela

Stayed 1 night in Jul 2023
Response from Aenos Boutique Hotel on 3 Aug 2023
Dear Mrs AngelaThank you so much for your high score rating!Kind regards

10/10 Excellent

Stian

Stayed 1 night in Jun 2023
Response from Aenos Boutique Hotel on 28 June 2023
Dear Stian,Thank you so much for your top score review. On behalf of our team we thank you and it will be our pleasure to welcome you back!Kind regardsAenos Boutique Hotel

10/10 Excellent

GUY

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2023
Response from Aenos Boutique Hotel on 18 June 2023
Thank you for your comments

10/10 Excellent

Erik, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay at this hotel! The room was spacious, clean and comfy, and the staff was friendly, professional and very attentive.
Stayed 7 nights in Sep 2022

10/10 Excellent

Phillippa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel in the centre of Argostoli, a couple of minutes walk to the port and near to local shops and restaurants. We stayed here for one night only before moving on to our apartment for the week. The room was nice with a comfortable bed and pillows 😊. Modern bathroom with efficient shower. Highly recommend.
Stayed 1 night in Sep 2022

8/10 Good

Wanda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2022

10/10 Excellent

Catherine

Stayed 7 nights in Sep 2022

10/10 Excellent

Steven

Stayed 2 nights in Jul 2022

10/10 Excellent

Edgar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel!
Great place! Staff was so friendly and helpful. Room was perfect. Very clean. Food at hotel restaurant was excelent! Highly recommend!
Stayed 4 nights in Jul 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room with a view!
Hotel staff were very friendly and helpful. Provided us with hot water whenever needed and cleaning staff were very flexible. A superb location and balcony was enormous.
Stayed 1 night in Oct 2021

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet getaway
Clean, comfortable bed and good service
Stayed 4 nights in Oct 2021

10/10 Excellent

PANTELIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2021
Response from Panagiotis Matzoulas on 19 Aug 2021
Dear Pantelis, Thank you so very much for taking the time to share your review. It was a pleasure to have you staying with us and we are pleased to learn you had such a lovely time at Aenos Hotel! It is important for us to have such a great feedback from our guests. We look forward to welcoming you again giving as the chance to create many unforgettable memories!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly and helpful staff - and beautiful room and hotel in the heart of town. Excellent breakfast, too.
Stayed 1 night in Jul 2021
Response from Panagiotis Matzoulas on 19 Aug 2021
Dear Guest, Thank you so very much for taking the time to share your review. It was a pleasure to have you staying with us and we are pleased to learn you had such a lovely time at Aenos Hotel! It is important for us to have such a great feedback from our guests. We look forward to welcoming you again giving as the chance to create many unforgettable memories!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and cleanliness. The female reception staff were very helpful.
Stayed 2 nights in Oct 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the main square and excellent reception staff
Stayed 1 night in Sep 2020

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, room comfort
Birthday night in Argostoli!
We booked the day before our stay as it was cheaper to stay overnight than get a taxi The hotel is modern , very clean and we had a fabulous view looking over the main square. Breakfast was plentiful - bit of a wait due to COVID restrictions but very nice. Nice friendly staff. Couldn’t get the wi go to work but only there one night - would return again.
Stayed 1 night in Sep 2020

10/10 Excellent

Ravi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely wonderful hotel in central Argostoli
We were lucky enough to book this at the last minute due to the ‘medicane’ that hit Kefalonia. This hotel is a gem. Wonderful service, excellent location and the most comfortable bed we have EVER experienced in Greece. Breakfast was lovely, there was no undue nighttime noise (despite being right on the main square) and the reception staff were all very friendly & helpful. Would happily stay here again!!
Stayed 2 nights in Sep 2020

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel friendly staff
Stayed 3 nights in Sep 2020

10/10 Excellent

Steve, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean and recently renovated hotel. Walks out right onto the square of the Argostoli. You have everything you need at your foot steps. There’s also amazing beaches within a 5 min drive. Very attentive staff. 🙏
Stayed 3 nights in Aug 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and cosy
We had a delightful stay at the Aenos. The staff were friendly and helpful, the hotel itself was spotlessly clean and our room was very comfy. I thought the location of the hotel was fantastic - close to lots of lovely bars and restaurants but the double-glazing kept the noise out.
Stayed 3 nights in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel near everthing, nice and helpful staff with hard working cleaning ladies. I would recommend this hotel to anyone staying on the island of Keflonia.
Stayed 8 nights in Sep 2019
Response from Panagiotis Matzoulas on 21 Nov 2019
Dear Guest, Thank you so very much for taking the time to share your review. It was a pleasure to have you staying with us and we are pleased to learn you had such a lovely time at Aenos Hotel! It is important for us to have such a great feedback from our guests. We look forward to welcoming you again giving as the chance to create many unforgettable memories!

6/10 Okay

MelihOztalay, Birmingham, MI

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The rooms are too small...no hotel should build 18 m2 rooms...they should be 23 m2 or more. Additionally, you cannot use a blow dryer in the bathroom...although the 18 m2 room only has one mirror in the bathroom. It is very difficult to work within this small space.
Stayed 4 nights in Aug 2019
Response from Matzoulas Panagiotis on 10 Sept 2019
Dear Melih, We are thankful that you have spent your time to review Aenos Hotel. Regarding your valuable recommendations, they will be taken under serious consideration and actions will be taken accordingly. No need to say that we would be very happy to see you back in the near future! Kind Regards.

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with beautiful surroundings
Hotel was excellent with very friendly staff who couldn’t,t do enough for you. Would definitely go back
Stayed 7 nights in Jul 2019
Response from Matzoulas Panagiotis on 10 Sept 2019
Dear Jane, Thank you for taking the time to express your opinion online. Your nice comments following your recent stay with us are of great importance to us. We look very much forward to see you back in the near future. Thank you once again for your positive feedback. Kind Regards.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel where is situated is in an excellent place. The rooms are very beautiful and modern. We were very very pleased specially with the reception ladies. They were all very polite and always very eager to help and please us. We will recomend this hotel to all our friends
Stayed 3 nights in Jul 2019
Response from Matzoulas Panagiotis on 10 Sept 2019
Dear Anonymous, Thank you so very much for taking the time to share your review. It was a pleasure to have you staying with us and we are pleased to learn you had such a lovely time at Aenos Hotel! It is important for us to have such a great feedback from our guests. Kind Regard.

10/10 Excellent

Verified traveller

Stayed 7 nights in Jul 2019
Response from Mantzoulas Panagiotis on 7 Sept 2019
Thank you very much for your online review!

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Greece
Very clean, the staff is wonderful! Very kind and helpful.
Stayed 2 nights in Jul 2019
Response from Mantzoulas Panagiotis on 7 Sept 2019
Thank you very much for your online review! We hope to welcome you again!

10/10 Excellent

John Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Mantzoulas Panagiotis on 7 Sept 2019
Thank you very much for your online review!

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fabulous
Fabulous stay at Aenos hotel! It was in the town square (super central), beautiful, clean and the staff was very helpful. There was a lovely breakfast in the morning as well. I can’t say enough how wonderful our stay was! Certain rooms also have an ocean view which is always a plus!
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good position, right in the square near to restaurants and harbour
Stayed 7 nights in Apr 2019

6/10 Okay

Michael, Athens, Greece

Liked: Cleanliness, staff & service
We were looking forward to experiencing a new hotel in Argostoli as we there for meetings and combined with a short break The rate was very attractive and the photos and descriptions looked great. Checking in was simple and we were shown to the room and everything was explained to us. The weather had changed and we found out there was no heating, the bed was too soft so finished up sleeping on the sofa bed. The interiors was pleasant but nothing special. Lots of plugs and free internet through the television but constantly kicked me out. No soap in the bathroom and the hit and cold were opposite to the tap and also not much hot water in the morning and the rain shower was so strong it felt like needles hitting you The main thing was the late evening receptionist was pleasant and very helpful in providing extra linen for the sofa bed. The hotels own welcoming screen sells this hotel as a level beyond the reality. Did not experience breakfast as we had to leave for meetings and it started late There are lots of options locally and even though the location of the hotel is great we will try others next time But it was very clean and convenient
Stayed 1 night in Oct 2018
Response from Matzoulas Panagiotis on 31 Oct 2018
Dear Michael, Thank you for your online review of Aenos Hotel after your recent stay. We sincerely regret to learn that we have not been able to meet your expectations. We are fully aware that the road to improving our services never ends. We appreciate your comments and consider them as guidelines. Please do come and visit us again when you are back in Kefalonia and give us another chance to prove that we can, indeed, do better!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel, perfect staff, perfect location. Will go back again
Stayed 7 nights in Oct 2018
Response from Matzoulas Panagiotis on 31 Oct 2018
Dear Guest, Thank you so very much for taking the time to share your review. It was a pleasure to have you staying with us and we are pleased to learn you had such a lovely time at Aenos Hotel! It is important for us to have such a great feedback from our guests. We look forward to welcoming you again giving as the chance to create many unforgettable memories!

8/10 Good

Briana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aenos hotel is in the best location in Argostoli. It is right on a square with tons of restaurants. Near both a pedestrian walk way and the port. Everything about the hotel was immaculate. Rooms were perfection. The detail going into the finishing and decor of the rooms were some of the best I’ve seen. The breakfast, included in our stay, was delicious. I’m very happy with our choice of this hotel & it really completes our stay in Kefalonia!
Stayed 4 nights in Oct 2018
Response from Matzoulas Panagiotis on 31 Oct 2018
Dear Briana, Thank you so very much for taking the time to share your review. It was a pleasure to have you staying with us and we are pleased to learn you had such a lovely time at Aenos Hotel! It is important for us to have such a great feedback from our guests. We look forward to welcoming you again giving as the chance to create many unforgettable memories!

10/10 Excellent

Edith, Stratford upon Avon, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very central with lots of nice restaurants nearby.
Spacious and comfortable rooms. Very helpful staff. Good breakfast.
Stayed 6 nights in Oct 2018
Response from Matzoulas Panagiotis on 31 Oct 2018
Dear Edith, Thank you so very much for taking the time to share your review. It was a pleasure to have you staying with us and we are pleased to learn you had such a lovely time at Aenos Hotel! It is important for us to have such a great feedback from our guests. We look forward to welcoming you again giving as the chance to create many unforgettable memories!

10/10 Excellent

Ashleigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Matzoulas Panagiotis on 2 Oct 2018
Dear Ashleigh, Thank you so very much for taking the time to share your review. It was a pleasure to have you staying with us and we are pleased to learn you had such a lovely time at Aenos Hotel! It is important for us to have such a great feedback from our guests. We look forward to welcoming you again giving as the chance to create many unforgettable memories!

10/10 Excellent

Andy, Norwich UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smart and modern
Very smart and modern and in the centre of the old town. Staff are very helpful and pleasant. Hotel is spotlessly clean. Even though it is in the town centre the rooms are double glazed with quite air conditioning so peaceful at night. I was expecting the roof terrace to be open but it is closed and the hot tub is only for the 'Penthouse suit' so a bit misled by the brochure but the best beach ever is only a short taxi trip away and the taxi rank is at the main square and at Makris Gialos Beach for return.
Stayed 7 nights in Sep 2018
Response from Matzoulas Panagiotis on 2 Oct 2018
Dear Andy, Thank you so very much for taking the time to share your review. It was a pleasure to have you staying with us and we are pleased to learn you had such a lovely time at Aenos Hotel! It is important for us to have such a great feedback from our guests. We look forward to welcoming you again giving as the chance to create many unforgettable memories!

10/10 Excellent

timothy

Aenos Hotel
Lovely hotel,right in town on the square,super staff,fine breakfast and will go back again
Stayed 2 nights in Aug 2018
Response from Matzoulas Panagiotis on 2 Sept 2018
Dear Timothy, Thank you so very much for taking the time to share your review. It was a pleasure to have you staying with us and we are pleased to learn you had such a lovely time at Aenos Hotel! It is important for us to have such a great feedback from our guests. We look forward to welcoming you again giving as the chance to create many unforgettable memories

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff was very friendly! Dora was awesome and a great help. Thanks Dora
Stayed 2 nights in Aug 2018
Response from Matzoulas Panagiotis on 23 Aug 2018
Dear Guest, Thank you so very much for taking the time to share your review. It was a pleasure to have you staying with us and we are pleased to learn you had such a lovely time at Aenos Hotel! It is important for us to have such a great feedback from our guests. We look forward to welcoming you again giving as the chance to create many unforgettable memories!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Hotel is very clean and newly refurbished. Staff are wonderful.
Stayed 3 nights in Jul 2018
Response from Matzoulas Panagiotis on 23 Aug 2018
Dear Guest, Thank you so very much for taking the time to share your review. It was a pleasure to have you staying with us and we are pleased to learn you had such a lovely time at Aenos Hotel! It is important for us to have such a great feedback from our guests. We look forward to welcoming you again giving as the chance to create many unforgettable memories!