I was generally pleased with the hotel, though initially the check-in appeared to be mysterious and confusing. They need to update their check-in procedure on Expedia. Contrary to the initial message, they only send a code for the check-in on the day of check-in. I rate BSG as four stars purely because in trying to obtain the lockbox code, the manager called me 'dear' via text, and I consider that to be creepy and odd. Like many Indian men in Australia, he is clearly lonely and gregarious. He greets guests upon arrival, even though the room key is in the lockbox. It would be far more logical to officially be able to check-in with the reception, so that the manager can gain his share of human contact. PHEW. Aside from that, it is good value. I adore the glasses in the room. If you can afford to, pay for a Superior Queen Room as the Basic Queen is very small, though adequate for one night.