Standard Room, 1 Double Bed, Non Smoking
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Reviews of Best Western Glasgow South Eglinton Arms Hotel

3 out of 5
Best Western Glasgow South Eglinton Arms Hotel
59 Gilmour Street, Eaglesham, Glasgow, Scotland

Reviews

9.2

Wonderful

Rating 10 - Excellent. 265 out of 398 reviews" "
Rating 8 - Good. 97 out of 398 reviews" "
Rating 6 - Okay. 27 out of 398 reviews" "
Rating 4 - Poor. 5 out of 398 reviews" "
Rating 2 - Terrible. 4 out of 398 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply perfect.
Stayed 1 night in Apr 2024

10/10 Excellent

donald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super staff pleasant. Very smart and helpfull.will use again
Stayed 1 night in Apr 2024

10/10 Excellent

Malia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stop. Nice workers, decent breakfast.
Stayed 1 night in Apr 2024

10/10 Excellent

Sheila

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Superb stay here as always. Great room, delicious supper. Thanks to you all.
Stayed 1 night in Jan 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy Return
Enjoyed another short stay at the Eglinton Arms, where the high standard is well maintained. No problems whatsoever and received an enthusiastic welcome.
Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have stayed here several times. Very comfortable and good friendly service.
Stayed 1 night in Dec 2023

10/10 Excellent

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Santa dash
Lovely hotel Nice location with easy access to Glasgow and surrounding areas Tge restaurant was a bonus as the food was excellent and very reasonably priced
Stayed 2 nights in Dec 2023

8/10 Good

Wiktor

Stayed 1 night in Dec 2023

8/10 Good

Alan

Stayed 1 night in Nov 2023

8/10 Good

Louise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value and cosy hotel
Great value and comfortable hotel. We really enjoyed our dinner in the restaurant and the breakfast. The staff were really friendly and helpful
Stayed 2 nights in Oct 2023

10/10 Excellent

Sheila

Business traveller
Liked: Cleanliness, staff & service, room comfort
Fantastic stay
Superb stay, excellent room. All the staff here are friendly & professional, a great team .
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2023

10/10 Excellent

Sheila

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay . Great value.
Superb stay. Excellent room everyone here is brilliant.
Stayed 2 nights in Oct 2023

2/10 Terrible

Keith

Stayed 1 night in Sep 2023

8/10 Good

J

Stayed 1 night in Sep 2023

10/10 Excellent

Gordon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and well kept both inside and out. Friendly staff and excellent food.
Stayed 3 nights in Sep 2023

10/10 Excellent

Hollie, Lexington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Best night sleep of whole vacation. Would definitely recommend
Stayed 1 night in Aug 2023

10/10 Excellent

Richard

Stayed 1 night in Aug 2023

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay, great hotel
Stayed 1 night in Aug 2023

2/10 Terrible

John

Stayed 2 nights in Aug 2023

8/10 Good

Katherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better signage to car park needed, as approaching from town. The shower was difficult to manage, controls not accessible once in the shower and very enthusiastic flow. Very tasty breakfast.
Stayed 1 night in Aug 2023

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely quiet location. Friendly staff. The rooms were clean with all the facilities you would need during your stay. The food menu is limited but the choices are adequate.
Stayed 1 night in Aug 2023

8/10 Good

Eve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Dr Beric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay, we will be back!
Stayed 2 nights in Aug 2023

10/10 Excellent

Paul, Astwood Bank

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great place to stay, with very good and professional team looking after you. Easy access to Glasgow, good food. Std room was snug, but worked in the lounge with ease and comfort. Great breakfast - Thanks to all for looking after me. Will stay again
Stayed 3 nights in Jul 2023

10/10 Excellent

David, Bolton

Stayed 1 night in Aug 2023

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has character and the staff were very attentive
Stayed 1 night in Jul 2023

10/10 Excellent

Deb

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel, couldn’t fault it. Only fault was we booked into a superior room with breakfast included and unfortunately there was no room so downgraded to standard, only fault!
Stayed 1 night in Jul 2023

10/10 Excellent

Rosalynne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were absolutely fabulous - nothing was too much trouble. The hotel was clean and in good order. The location was perfect for our needs and the there was no problem at all parking at the the hotel carpark . We would totally recommend this hotel
Stayed 3 nights in Jul 2023

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

8/10 Good

LESLEY

Stayed 1 night in Jul 2023

4/10 Poor

Kerry

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Great service let down by food
I am gluten free, my meal came in Nader cooked and greasy, my husband had steak pie which the meat was tough, in a steak pie the meat should be so tender that it breaks up. Hotel stated it was dog friendly, not true, could not take my dogs g to not bar where we were having a family gathering with 20 people, very disappointed there. I can say the service was excellent, staff were very attentive and meals were served quickly.
Stayed 1 night in Jul 2023

10/10 Excellent

Michael

Stayed 2 nights in Jun 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The village is famously attractive. The hotel appears to be an old cottage but is substantially expanded behind the facade and is clean, modern, plush, comfortable with parking facilities behind. Rooms are spacious enough for two but the superior rooms really are--almost twice the floor space. We had evening meals and breakfast --beautiful salmon, enormous battered Haddock both as good as the £50 meals we have paid for elsewhere. The full Scottish breakfast was tasty, hot and varied and the service swift . All the staff were welcoming , knowledgeable and friendly. I realise they should be but sometimes the fact it is natural and not trained into them is most welcome. We have visited East Kilbride to stay with relatives many times over the last 55 years but on certain occasions needed to stay in hotels usually Travel Lodge (without complaint). On this visit 7 of us came up from Manchester and the Ribble Valley for the funeral of our normal host and paid 2 or 3 times as much to stay at the Eglington. We will be returning your hotel, how much more of a reference do you need ? Loved our stay even for such a sad occasion.
Stayed 1 night in Jun 2023

10/10 Excellent

gareth

Stayed 1 night in May 2023

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room without a view!
Spacious room with Velux opening roof windows and blackout blinds. No main window though which was disappointing as last time we stayed we had a lovely view of the village green. Very hot weather so room was stuffy despite opening roof lights and using the fan. Big picture above dressing table instead of mirror which would’ve been more useful. Good powerful shower but very stiff dial making it difficult to turn on and off. Good breakfast and service as usual. Lovely hotel but preferred our previous standard rooms to this superior one.
Stayed 1 night in Jun 2023

10/10 Excellent

Rob Slater Rug Doctor Ltd

Stayed 1 night in Jun 2023

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Well kept, comfortable and friendly.
Stayed 1 night in Jun 2023

10/10 Excellent

Tracy

Stayed 1 night in May 2023

10/10 Excellent

Rahul

Liked: Staff & service, property conditions & facilities
Friendly staff. Great ambience. Interesting lift. Historic Hotel.
Stayed 1 night in May 2023

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a very cute property next to a beautiful park. The room was well decorated and comfortable. There is a dining area within the hotel.
Stayed 1 night in May 2023

10/10 Excellent

Lorenzo

Stayed 1 night in May 2023

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Blindfold needed for room 24
Stayed here a few times and love the hotel , but on this occasion got a room with skylight window where 2 of the 4 blinds didn’t work, felt like we slept in a greenhouse wide awake 4:0 morning so bright and hot reported twice nothing done very disappointing
Stayed 1 night in May 2023
Response from Anton on 17 May 2023
We can only apologise about the disappointing stayMany of our superior rooms are fitted with velux windowsThey are getting on in age and are causing us difficulty'sQuotes were obtained for repairSome guests prefer the velux windows but not maneyOn your next stay give us a call and we will be happy to guarantee a room without veluxKind regardsAntonReception

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay
Very friendly
Stayed 1 night in May 2023

4/10 Poor

MARTYN, Middlesbrough

Liked: Cleanliness, staff & service
The actual hotel is very pleasant. My problem was my room had no window just a skylight which didn’t open fully and the blind on it didn’t open so I was sat in the dark I realise I booked a budget room but it should be made clear at the time of booking there was no window
Stayed 2 nights in May 2023

10/10 Excellent

Mei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

John

Stayed 1 night in May 2023

10/10 Excellent

Robert

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here several times over the years. Friendly Staff. Comfortable en-suite rooms. Fantastic Breakfast.....plenty of options to choose from. Lunch and Evening Menus serving good food. Bar. Car park.
Stayed 1 night in Apr 2023