"Staff can be a bit rude. Took so long for them to help me to get a taxi and replied me snarkily via whatsapp even. The place is nice, spacious and clean but don’t expect anything more."
"I arrived in severe pain due to the development of a Kidney Stone. I was quite early [like 11:00 AM]. The Front Desk Clerk was exceptionally alert and exceptionally kind and helpful. I did not even ask for early check-in, but he immediately identified a Room that was ready and checked me in immediately. I will forever be grateful for that act of kindness / compassion.!"
"They welcome us my husband and I,in a courteous way. Explain to us the services they had. Called a taxi for us I really appreciate the good manners and excellent welcome towards us."
Grand Hotel Savoia Genova, Curio Collection by Hilton
6/10 Okay
"The staff were helpful
The bath tub was an accident waiting to happen. There were no guard rails in our bath and we nearly fell each time we took a shower
The bath is lovely, an old style but dangerous"