Group Lodge (4 Queen, 2 Single and 5 Bunk Bed), 4 Bedrooms, Pool View | Living area
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Reviews of Prom Coast Holiday Lodge

4 out of 5
Prom Coast Holiday Lodge
1075 Waratah Rd, Waratah North, Fish Creek, VIC

Reviews

9.6

Exceptional

Rating 10 - Excellent. 67 out of 88 reviews" "
Rating 8 - Good. 17 out of 88 reviews" "
Rating 6 - Okay. 4 out of 88 reviews" "
Rating 4 - Poor. 0 out of 88 reviews" "
Rating 2 - Terrible. 0 out of 88 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

colin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely accommodation. Spotlessly clean with all the facilities required for a comfortable stay. The views are delightful. Thoroughly recommend this place.
Stayed 2 nights in Feb 2024
Response from Norm on 12 Feb 2024
Thanks Colin. I'm glad you enjoyed your stay and thank you for your kind words.Regards Norm

10/10 Excellent

Jenny

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The cabin we stayed in is in excellent condition and well designed. It was very convenient for visiting friends and driving to different locations along the rail trail and riding our bikes
Stayed 3 nights in Jan 2024
Response from Norm on 3 Feb 2024
Thanks Jenny, I'm glad you enjoyed your stay and thank you for taking time to review our property.Regards Norm

10/10 Excellent

Mark S.

Travelled with partner
Liked: Cleanliness, property conditions & facilities
A clean, well appointed unit was just what we needed after a day exploring Wilson Promontory National Park. Not much dining choices nearby (only 1 in Fish Creek) so consider making a supermarket run beforehand.
Stayed 1 night in Dec 2023
Response from Norm on 15 Dec 2023
Thank you for taking time to review your stay. I'm glad you enjoyed it.Regards Norm

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It had everything you need and a really comfortable bed and modern feel. also really liked that you feel like a part of nature.
Stayed 1 night in Aug 2023
Response from Norm on 25 Aug 2023
Thanks Ian. I'm glad you enjoyed your stay.Regards Norm

10/10 Excellent

Mara

Liked: Cleanliness, amenities, property conditions & facilities
It was a very relaxing holidays. It was super clean and comfortable. I would come back and I recommend it.
Stayed 5 nights in Apr 2023
Response from Norm on 17 Apr 2023
Thanks Mara, I'm glad you enjoyed your stay and would love to accommodate you again sometime in the future.RegardsNorm

10/10 Excellent

SUSAN

Stayed 2 nights in Mar 2023
Response from Norm on 29 Mar 2023
Thanks Susan, I'm glad you enjoyed your stay.Regards Norm

10/10 Excellent

Kevin

Liked: Cleanliness, room comfort
Exception Location
Absolutely magnificent, very clean room, everything that we needed for our stay, Thank you so much Norm we really enjoyed our stay, I would recommend this stop over to everyone
Stayed 2 nights in Mar 2023
Response from Norm on 10 Mar 2023
Thanks Kevin. I'm so glad you enjoyed your stay. Happy travelling.Regards Norm

8/10 Good

Gay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious bungalow . Great views. Well presented . A top sheet for bedding was not given only a doona cover . I think a sheet is a necessity especially in heat
Stayed 2 nights in Feb 2023
Response from Norm on 17 Feb 2023
Hi Gay, thank you for taking time to review your stay. If you wanted a top sheet or anything else, all you need to do is ask. I'm here to make your stay as comfortable as possible.Regards Norm

10/10 Excellent

Anne

Travelled with family
Liked: Amenities, property conditions & facilities
The property was quiet and we had the chance to really relax over couple of days. Not far to beaches, just gorgeous surrounds. Great kitchen and private bbq use, we'll come again.
Stayed 2 nights in Feb 2023
Response from Norm on 17 Feb 2023
Hi Anne, thank you for your kind words and I'm glad you enjoyed your stay.Regards Norm

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Beautiful country cottage
Fantastic cottage in a beautiful setting! Absolutely perfect as a base for exploring the region. Norm was a gentleman and allowed me to move my booking due to a car accident the day before I was supposed to arrive.
Stayed 2 nights in Dec 2022
Response from Norm on 9 Dec 2022
Thanks James, I'm glad you enjoyed your stay.Regards Norm

10/10 Excellent

Pierre

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice place, clean and comfortable
Stayed 2 nights in Nov 2022
Response from Norm on 15 Nov 2022
Thanks Pierre, I'm glad you enjoyed your stay.Regards Norm

8/10 Good

Casey

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed the fire place and the farm setting. 35-40mins to Wilson Prom and reasonably priced accomo. Happy to recommend :)
Stayed 2 nights in Oct 2022
Response from Norm on 28 Oct 2022
Thanks Casey, I'm glad you enjoyed your stay.Just a correction_ we are 35-40 minutes to Tidal River but only 15 minutes to the entrance of Wilsons Prom National Park.Regards Norm

10/10 Excellent

Amanda

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2022
Response from Norm on 22 Sept 2022
Thanks Amanda, I'm glad you enjoyed your stay.Regards Norm

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Getaway Delight!
Great place to stay to explore the Prom and South Gippsland areas. Clean & cosy self contained cottage away from other guests in a beautiful setting.
Stayed 2 nights in Sep 2022
Response from Norm on 10 Sept 2022
Thank you for taking time to reviewing our property. I'm glad you enjoyed your stay.Regards Norm

10/10 Excellent

Laarni

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2022
Response from Norm on 30 June 2022
Thanks Laarni, I'm glad you enjoyed your stay. Regards Norm

10/10 Excellent

Jeffrey

Stayed 1 night in May 2022
Response from Norm on 5 June 2022
Thank you Jeffrey. I'm glad you enjoyed your stay. Regards Norm

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Spacious cottage
Very nice cottage, located in a beautiful farm.
Stayed 3 nights in May 2022
Response from Norm on 5 June 2022
Thank you for taking time to review our property. I'm glad you enjoyed your stay. Regards Norm

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing place! Definitely we will come back again. Peaceful and cozy place.
Stayed 1 night in May 2021
Response from Norm on 25 May 2021
I'm glad you enjoyed your stay and thank you for your kind words. Looking forward to accommodating you again sometime in the future. Regards Norm

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was unique experience staying at this cottage built on a farm. There are lots of facilities and good view. Looking at starts could be fun at night if the sky is clear. Arranging dinner during day time is suggested as there is very few places for food near by and they close a bit early.
Stayed 2 nights in Apr 2021
Response from Norm on 5 May 2021
Thank you for taking time to review our property. I'm glad you enjoyed your stay. Regards Norm

8/10 Good

Xin y

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2021
Response from Norm on 30 Mar 2021
Thank you Xin

10/10 Excellent

Jaspreet

Travelled with family
Liked: Cleanliness, room comfort
We had an amazing stay in the 2 bedroom cottage.
Stayed 2 nights in Feb 2021
Response from Norm on 9 Mar 2021
Thanks Jaspreet, I'm glad you enjoyed your stay. Regards Norm

8/10 Good

Verified traveller

Stayed 2 nights in Feb 2021
Response from Norm on 9 Mar 2021
Thank you for taking time to review our property. Regards Norm

10/10 Excellent

Terry

Liked: Cleanliness, room comfort
Excellent facilities, will use again with family. ps. Light fittings are not bright enough, old style.
Stayed 2 nights in Dec 2020
Response from Norm on 6 Dec 2020
Hi Terry, thank you for taking time to review our property and your kind words. I'm glad you enjoyed your stay. Regards Norm

8/10 Good

Verified traveller

Liked: Room comfort
Quiet comfortable stay 45 minutes from Tidal River
We enjoyed our peaceful stay at Prom Coast Lodge. The check-in and check-out process was easy and the facilities inside were good. The only negative thing I would have to say is that I had to clean hair out of the drain in the shower myself (it was not my hair) because the shower overflowed due to the drain being blocked. This fixed the issue straight away. Although the property was clean besides this it would be great if the cleaners would remove this from the drain when cleaning for new guests.
Stayed 3 nights in Nov 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The space, the surroundings, location, bed was very comfortable.
Stayed 2 nights in Feb 2020
Response from Norm on 1 Mar 2020
Thank you for taking time to review our property. It is very much appreciated. I'm glad you enjoyed your stay. Regards Norm

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities
Great property with outdoor basketball, swimming and bbq. Plenty of space indoors and everything we needed.
Stayed 5 nights in Jan 2020
Response from Norm on 18 Feb 2020
Thank you for your review. I'm glad you enjoyed your stay. Regards Norm

10/10 Excellent

Pete, Brisbane QLD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Donna and I thought the place was well set out . The cabins were spacious and beds very comfortable. I loved the raking ceilings and double red brick . I think it was two of the coldest December days on record when we were there but that was fine as the fire place was perfect. Thanks for the stay Norm we will be recommending you guys to other people and friends Cheers Peter and Donna van der Meche
Stayed 1 night in Dec 2019
Response from Norm on 4 Dec 2019
Hi Peter and Donna, Thank you for taking time to review our property. I'm glad you enjoyed your stay regardless of the weather. Regards Norm

10/10 Excellent

Rainer K.

Liked: Cleanliness
Close to Wilson's Prom
I had a good Rest from a hard week in the Nature, nobody can be responsible for the terrible Weather.

10/10 Excellent

Verified traveller

Stayed 3 nights in Nov 2019
Response from Norm on 13 Nov 2019
Thank you for taking time to review our property. Regards Norm

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and private. Good for an escape from the hustle and bustle of city life.
Stayed 3 nights in Jun 2019
Response from Norm on 26 June 2019
Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is adorable. Perfect if you are wanting a country get away. Easy to find and equipped with everything you need. Would stay again.
Stayed 1 night in May 2019
Response from Norm on 10 June 2019
Thank you

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prom weekend
nearly brand new cottage, got evertthing you need as a base to explore the Prom.
Stayed 2 nights in Apr 2019
Response from Norm on 17 Apr 2019
Hi Christian, thank you for taking time to review our property. I'm glad you enjoyed your stay. Regards Norm

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The person who gave us the key was not at all welcoming. The provisions provided were just the very basics with nothing that made us feel welcome. Just enough towels that weren’t very thick. No extra pillows, one extra blanket only. No cushions on couches. Tea bags were stale.
Stayed 2 nights in Apr 2019
Response from Norm on 30 Apr 2019
As you are anonymous, I can't trace back your booking to accurately respond. I'm sorry you felt, we did not make your expectations. In general, we have a history of very good reviews. I will take your comments as feedback. Regards Norm

10/10 Excellent

Verified traveller

Stayed 2 nights in Mar 2019
Response from Norm on 10 Apr 2019
Thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
My unit was outstanding, comfortable, functional, clean and quiet. A bit far from the prom but good location to explore the area, such as Waratah Bay and sandy Point. For food shopping Foster is good and near by. The only negative for me was that internet was only available just outside from the office.
Stayed 4 nights in Feb 2019
Response from Norm on 6 Mar 2019
Thank you for taking time to review our property. I'm glad you enjoyed your stay. Usually you can access WIFI in your Cottage but my antennae was down and waiting for delivery of a new one. Regards Norm

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location for Wilson’s Prom. Spacious and well equipped cottage, would love to stay again should we visit the area.
Stayed 1 night in Feb 2019
Response from Norm on 20 Feb 2019
Thank you for taking time to review our property. I'm glad you enjoyed your stay. Regards Norm

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
which is great location between Sandy Point and Wilsons Prom.
Stayed 2 nights in Jan 2019
Response from Norm on 6 Feb 2019
Thank you for your review. I'm glad you enjoyed your stay. Regards Norm

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A nice quite getaway venue to unwind and simply relax. The tv channels were limited and the wifi okay.
Stayed 1 night in Dec 2018
Response from Norm on 19 Dec 2018
Thank you for your review. I'm glad you enjoyed your stay. Regards Norm

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property was outstanding. It had everything we wanted animals included. The setting is beautiful, an outstanding family owned & run business. The set up of the accommodation is spot on. Location fabulous 😃
Stayed 2 nights in Dec 2018
Response from Norm on 19 Dec 2018
Thank you for your review. I'm glad you enjoyed your stay. Regards Norm

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very comfortable in an attractive setting. The accommodation was in excellent condition. Norm, the host, was friendly and helpful.
Stayed 1 night in Dec 2018
Response from Norm on 11 Dec 2018
Thank you for taking time to review our property. I'm glad you enjoyed your stay. Regards Norm

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the privacy afforded each cottage due to its positioning around the property, the spaciousness of our cottage and its proximity to the lovely areas, towns and villages of the Bass Coast and The Prom Country.
Stayed 2 nights in Nov 2018
Response from Norm on 4 Dec 2018
Thank you for taking time to review our property. I'm glad you enjoyed your stay. Regards Norm

8/10 Good

Chris

Very comfortable cabin. The weather was terrible for the time of year so very nice to have a wood burning stove to supplement the heater. The grounds were immaculate and I can easily imagine a very pleasant few days could be spent there in summer.
Stayed 1 night in Nov 2018
Response from Norm on 28 Nov 2018
Hi Chris Thank you for taking time to review our property. I'm glad you enjoyed the accommodation despite the weather. I hope we can accommodate you again sometime in the future. Regards Norm

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from Norm on 28 Nov 2018
Thank you Regards Norm

10/10 Excellent

Gráinne, Uk

Liked: Cleanliness, property conditions & facilities
Brand new cottage not far from Wilson’s prom. We arrived at around 7:30 and were made to feel very welcome. Just watch out as the hotel in fish creek stops serving at 8.
Stayed 1 night in Nov 2018
Response from Norm on 28 Nov 2018
Hi Grainne Thank you for your review. I'm glad you enjoyed your stay. Regards Norm

10/10 Excellent

Ashraf, Melbourne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and cottage was amazing! The owner was very friendly too. Will be back in summer 😊
Stayed 1 night in Nov 2018
Response from Norm on 21 Nov 2018
Hi Ashraf, thank you for your review. I'm glad you enjoyed your stay. I hope we can accommodate you again sometime in the future. Regards Norm

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Really nice clean and comfortable accommodation in a beautiful area.
Stayed 2 nights in Oct 2018
Response from Norm on 7 Nov 2018
Thank you for your review. I'm glad you enjoyed your stay. Regards Norm

10/10 Excellent

Jennifer, Crib Point

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
unexpected bonus!
We arrived in the dark after a long drive. We were excited to discover the cosy wood fire, something not detailed at the time of booking! The expansive living quarters were appreciated by our three adults and one active child without getting in each others way. Full kitchen amenities would enable groups to stay in for dinner if required, but a couple of good eateries in Fish Creek were only a ten minute drive away.
Stayed 2 nights in Aug 2018
Response from Norm on 9 Aug 2018
Hi Jennifer, Thank you for taking time to review our property. I'm glad you enjoyed your stay. Regards Norm

8/10 Good

Jo, Queensland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy fire
The cottages were spacious, comfy and had every one would need. Country outlook, close to town and coast.
Stayed 3 nights in May 2018
Response from Norm on 29 May 2018
Hi Jo, thank you for taking time to review our property. It is very much appreciated. I hope we can accommodate you again sometime in the future. Regards, Norm

10/10 Excellent

Maus , Melbourne, VIC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prom Coast Vacay
A great stay on the Prom Coast. Comfy accommodations. Handy location to access the Prom and beaches of Waratah Bay. Peaceful rural setting - great for escaping the city. Unseasonably warm weather made for great swimming at the beach and in the pool. Would love to visit again.
Stayed 3 nights in Apr 2018
Response from Norm on 17 Apr 2018
Thank you for your review. I'm glad you enjoyed your stay and I hope we can accommodate you again sometime in the future. Regards Norm

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Excess charges and lack of care
Reception consisted of a post-it note left telling us which cottage was ours. During our stay another family turned up to use our cottage - their post-it note had the wrong cottage number on it!! A feeling of lack of personal service. Not mentioned on Hotels.com site is the additional charge of $25 per person per night for each person above the 2 adults you can book the accommodation for. If you try to book the cottage for your total party it would not have been available. A rip off.