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Reviews of Magnuson Hotel Park Vue

2.5 out of 5
Magnuson Hotel Park Vue
930 W. Aultman St, Ely, NV

Reviews

7.0

Good

Rating 10 - Excellent. 133 out of 706 reviews" "
Rating 8 - Good. 251 out of 706 reviews" "
Rating 6 - Okay. 165 out of 706 reviews" "
Rating 4 - Poor. 93 out of 706 reviews" "
Rating 2 - Terrible. 64 out of 706 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Okay

stephen, walla walla

Liked: Cleanliness, staff & service
Staff great. Clean inside but outside property very neglected
Stayed 1 night in Apr 2024

8/10 Good

Margaret, Entwistle

Travelled with partner
Disliked: Amenities
The receptionist was great
Stayed 1 night in Apr 2024

10/10 Excellent

Candy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Stayed 1 night in Mar 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room Very quiet
Stayed 1 night in Mar 2024

8/10 Good

Diana

Toilet is too low for most people,
Stayed 1 night in Mar 2024

8/10 Good

Judi

Liked: Cleanliness
Old Motel, looks rough on the outside, but the room was clean, bed comfortable, great hot shower, a good breakfast and very friendly manager. Let us check in early.
Stayed 1 night in Mar 2024

8/10 Good

Alejandro

Stayed 1 night in Feb 2024

2/10 Terrible

Nancy

Travelled with family
No one there to check in, then when able to ck in at 7:30, TV was broken, just not a joy able experience
Stayed 2 nights in Jan 2024
Response from Author on 2 Feb 2024
thank you for your feedback we are under new management as of 2/1/2024 and will be fixing all issues ! give us another try in a month or so and i promise your experiance will be much better.

8/10 Good

Ashley

Travelled with family
Liked: Cleanliness, staff & service
Quick and easy check-in process, great bathroom and shower. No fridge, microwave, or telephone in room.
Stayed 1 night in Jan 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

2/10 Terrible

Manuel

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Susan

Disliked: Staff & service, property conditions & facilities
On my list
The good was a clean bed and hot shower, and the room was warm. The toiiet was short making it difficult to get up, with a bad knee. When flushed the toliet made a loud noise that went on for a bit. The TV didnt work. There was No free breakfast as advertised, the guy at the desk said they were out of everything and only coffee would be avaiable in the am. But we left at 530am and the office was closed, not opening til 7am so no coffee either. The door had to be lifted to open it and husband had to use his strength to get it open as I could not. This place needs some TLC. And if advertising something it should deliver. This goes on my list of do not stay places.
Stayed 1 night in Dec 2023

8/10 Good

Gayemarie

Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed it!
Stayed 3 nights in Oct 2023

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not acceptable
The carpet was filthy and stained and smelled. Found alot of hair on beds. Host at front desk was helpful but this place is in very poor condition and the price was too high.
Stayed 1 night in Dec 2023

10/10 Excellent

Jordan

Stayed 6 nights in Dec 2023

6/10 Okay

Derek

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Rackell

Stayed 3 nights in Nov 2023

4/10 Poor

Dennis

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Ill try a new place next trip.
Check in took 25 minutes because a sign in the window said a person would be back soon. Stepping into the room, the temperature was easily 95 degrees. The wall unit would not respond to any adjustments, so i ended up just turning it off. Kept the entry door open for 20 minutes to cool down the room enough to sleep. Shower unit dripped. Bed was very comfortable. Room nicely equipped with lighting, microwave, refrigerator, iron and board, and coffee maker. The hair dryer did not work. Breakfast was continental. Plastic wrapped donuts and cookies. Packaged oatmeal...no milk. OJ, apple juice, apple sauce.
Stayed 1 night in Dec 2023

2/10 Terrible

Rackell

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place had no tv service, no fridge, no microwave, didn’t see a maid the whole time we were there. First night there we saw no soap for showers went and asked clerk for some was told they were out, went and bought some. Paid full price for crappy service. Asked for a refund or discount and was told no.
Stayed 7 nights in Nov 2023

10/10 Excellent

Drena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Russ

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Decent place if you’re just passing through for a person or couple, carpet a little old, pricing was fair, worked out perfect for my me and my pet
Stayed 1 night in Nov 2023

2/10 Terrible

Travis

Stayed 1 night in Nov 2023

6/10 Okay

michael

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
No breakfast
NO BREAKFAST AS ADVERTISED. NO OFFICE STAFF ONSITE
Stayed 1 night in Nov 2023

4/10 Poor

robert f, Great Falls

Disliked: Staff & service
The TV did not work, there was no microwave. There was no refrigerator there was no coffee Maker, and the online add showed all of these things, as well as a room with a bed spread and a nice floor the floor was absolutely disgusting.
Stayed 1 night in Nov 2023

2/10 Terrible

Clifford

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023

4/10 Poor

Margaret

Disliked: Amenities, property conditions & facilities
Only a bed and bathroom, truly. No fridge or microwave, no coffeemaker, no WIFI, even the icemaker was broken. Nice little park across the street but investments will be required to gain more business.
Stayed 1 night in Nov 2023

4/10 Poor

Jane

Travelled with pets, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We had a TV but no service, no shampoo or conditioner. A coffee machine but only 1 styrofoam cup and no sugar or cream. A towel had mascara on it. The bed had a coil spring sticking out on the edge of it.
Stayed 1 night in Nov 2023

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing unique just a pleasant place
Stayed 1 night in Oct 2023

2/10 Terrible

Jeffrey

Stayed 1 night in Oct 2023

8/10 Good

Stephnay, Lewiston

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

4/10 Poor

Martha

Travelled with partner
The carpets were very stained and needed a good shampooing. Breakfast was prepackaged junk. Bed was comfortable.
Stayed 1 night in Oct 2023

8/10 Good

Shannon

Stayed 1 night in Oct 2023

6/10 Okay

William

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The entry door handle was very hard to open door. The carpet was very old and stained. The TV did not work. The mattress platform stuck way out beyond the mattress and was covered up with a bedskirt and both my husband and I stubbed our feet on it. The outside was old and unappealing--not a place I would ever choose. Only stayed because other places were booked. Only positive was Matthew at the front desk who was very embarrassed that the owners will not do anything to improve the place. He was very nice.
Stayed 1 night in Oct 2023

2/10 Terrible

Allen

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Wires open in room. Work inop.
Stayed 1 night in Oct 2023

6/10 Okay

Wes

Travelled with partner
Disliked: Amenities
Room was clean and in good shape. The satellite T.V didn't work. When we got into the room the HDMI cable was disconnect, we reconnected and still didn't work. We didn't receive any information on internet no password. When we wanted to ask them about it at 8pm no one was available.
Stayed 1 night in Oct 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Wi-Fi and television didn’t work. We told the front desk about the tv several times and no one ever offered to fix it, just that they would make a note of it. As we were checking out, the person at the front desk said that the tv and Wi-Fi never work. We stayed for two nights and our kids were unhappy there and never felt comfortable. The final straw was the shower breaking on our last morning there. This was a terrible stay and no one should stay there.
Stayed 2 nights in Oct 2023

4/10 Poor

Charlie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We were only going to be there 12 hours as we went to Ely and the Great Basin, which is a very nice town by the way as well as a great national park, to go to the Ring of Fire eclipse so we weren’t looking for the most fabulous place so it served its needs but if your looking for a nicer type motel, this motel is weathered and very dated so what might look dirty, may just be old and it’s lived a long tough life by now.
Stayed 2 nights in Oct 2023

4/10 Poor

Kristen

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Chang Hoon

Stayed 1 night in Oct 2023

2/10 Terrible

Gary, N Las Vegas

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Tv inop. Asked the clerk answer, manager will be in tomorrow morning. WI-FI does not work in the room. Clerk says it is weak come up to the office. Coffee and coffee maker in the room but no cups clerk oh sorry we are out.

4/10 Poor

John

Business traveller
Disliked: Staff & service, property conditions & facilities
Terrible WiFi & No Ice
The rooms are showing age but for a central NV budget hotel, thats pretty common. Biggest issue was the extremely weak WiFi (~0.3 mbps) and lack of an ice machine. Breakfast was sparse but there.
Stayed 1 night in Oct 2023

6/10 Okay

Gloria

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Although parts of the room are renovated, you can tell it’s an old motel. The curtains were torn so let in a lot of light. The front desk guy didn’t give us any info when we checked in so had to ask for wifi which was spotty so don’t count on it. However it was one of the cheaper places to stay and since we were just passing through it worked for us.
Stayed 1 night in Oct 2023

6/10 Okay

David

Business traveller
Liked: Cleanliness
Stayed 1 night in Oct 2023

6/10 Okay

Andrew, College Place

Liked: Cleanliness, staff & service
The rooms are showing their age, but were reasonably clean and comfortable. Motel is in a quiet neighborhood with easy access. Don't expect a five-star place, but for a one-night stay it was OK.
Stayed 1 night in Oct 2023

8/10 Good

Andrew, College Place

Liked: Cleanliness, staff & service
The property is showing its age, but otherwise in good shape. As long as you aren't looking for a five-star motel, this place was OK.
Stayed 1 night in Oct 2023

8/10 Good

Cheryl

Stayed 1 night in Oct 2023

4/10 Poor

Karin

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Property had no hot water and was aware of issue yet continued to take bookings. Room was not cleaned,had toothpaste on bathroom counter, duvet cover had black stains, used toilet paper was left on top of the toilet roll etc...requested refund and was issued thanks to the ck out staff willingness to accept responsibility.
Stayed 1 night in Sep 2023