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Reviews of Herods Boutique Hotel Eilat

5 out of 5
Herods Boutique Hotel Eilat
HaYam Street 7, North Beach, Eilat

Reviews

8.4

Very good

Rating 10 - Excellent. 29 out of 63 reviews" "
Rating 8 - Good. 24 out of 63 reviews" "
Rating 6 - Okay. 5 out of 63 reviews" "
Rating 4 - Poor. 2 out of 63 reviews" "
Rating 2 - Terrible. 3 out of 63 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

9.2/10

Amenities

8.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Refael

Stayed 2 nights in Jun 2023
Response from שירלי on 21 June 2023
שלום רפאלתודה רבה על ביקורת מחמיאה נשמח לראותך שובבברכה,שירלי בן אבי מנהלת הרודס בוטיק

10/10 Excellent

Edan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2022
Response from שירלי on 4 Jan 2023
שלום רבתודה על ביקורת מחמיאה אין יותר משמח יותר לדעת שהצלחנו להעניק לך חופשה מהנה ומפנקת כפי שתיארת נשמח לשוב ולארח אותך באהבה גדולהשירלי בן אבי מנהלת הרודס בוטיק

10/10 Excellent

Moris

Stayed 2 nights in Sep 2022

10/10 Excellent

revital

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2022
Response from Sandra Nahoum on 24 June 2022
Shalom, We are happy that you enjoyed your stay with us and hope to welcome you back again soon. Best Regards, Sandra Nahoum Guest Relations Manager

10/10 Excellent

ROBERT

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful and an excellent experience
Stayed 2 nights in Jun 2022
Response from Sandra Nahoum on 24 June 2022
Shalom, We are happy that you enjoyed your stay with us and hope to welcome you back again soon. Best Regards, Sandra Nahoum Guest Relations Manager

10/10 Excellent

Adi

Stayed 2 nights in Jun 2022
Response from סנדרה נחום on 21 June 2022
שלום רב, תודה על שבחרת להתארח בהרודס אילת וניקדת אותנו בציון הגבוה ביותר. נשמח לשוב ולארח אותך באהבה. בברכה, סנדרה נחום

8/10 Good

Harel

Stayed 1 night in Apr 2022
Response from קרן גנון on 8 May 2022
שלום רב, תודה על שבחרת להתארח בהרודס אילת וניקדת אותנו בציון גבוה. נשמח לשוב ולארח אותך באהבה. בברכה, קרן גנון

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top class service with fully attentive staff.
Stayed 2 nights in Feb 2022
Response from Sandra Nahoum on 28 Apr 2022
Shalom, We are happy that you enjoyed your stay with us and hope to welcome you back again soon. Best Regards, Sandra Nahoum Guest Relations Manager

8/10 Good

Miriam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021
Response from Keren Ganon on 26 Dec 2021
Shalom, We are happy that you enjoyed your stay with us and hope to welcome you back again soon. Best Regards, Keren Ganon

8/10 Good

Yossef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing time with my wife
The hotel was good but a little old style inside the room. We were upgraded to a better room and it was very nice The swimming pool was nice and large. We went to the main hotel for the heated swimming pool
General view from the beach
The bathroom
Stayed 4 nights in Oct 2021

10/10 Excellent

Igal

Stayed 3 nights in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from Sandra Nahoum on 3 Dec 2020
Shalom, We are happy that you enjoyed your stay with us and hope to welcome you back again soon. Best Regards, Sandra Nahoum Guest Relations Manager

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Rundown, old and Falsely Advertised
Booked the Herods Boutique based on pictures on the website. Once arriving at the property realized the pictures were rooms in the Herods Palace across the street and not the Boutique palace. The description and pictures are falsely advertised for the property. After entering room and seeing how a rundown, old and dirty the room was we went to the main desk and paid to upgrade to move to the palace. Would not recommend staying in this hotel and defiantly not a 5 star rated hotel as advertised.
Stayed 4 nights in Sep 2020
Response from Sandra Nahoum on 17 Sept 2020
Shalom, We were sorry to learn that your stay did not meet your expectations. Perhaps on a possible future visit to Eilat you would reconsider staying with us again and we could show you that we really can do better. Warm Regards, Sandra Nahoum Guest Relations Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
highly recommended
Excellent place and warm welcoming. Free parking and facilities. Clean and cosy. Excellent breakfast. Yet there are few minor issues: at evening the room is a bit dark due to lack of lighting. 1. In our double room there was only one reading light. 2. We would prefer to have a freezing cell in the refrigerator. 3. There was no "Do not disturb sign" left in the room and the service guy knocked on the door and wake us up. 4. While we were eating breakfast there was a waiter removing our plates (we did not finish eating...) Yet these are just minors and we had excellent stay.
Stayed 3 nights in Sep 2020
Response from Sandra Nahoum on 17 Sept 2020
Dear Guest, I wish to thank you for the feedback. We hope to see you soon as our returning guest. Best Regards, Sandra Nahoum Guest Relations Manager

10/10 Excellent

Galit

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 3 nights in Aug 2020
Response from Sandrana on 17 Sept 2020
שלום רב, תודה על שבחרת להתארח בהרודס אילת וניקדת אותנו בציון הגבוה ביותר. נשמח לשוב ולארח אותך באהבה. בברכה, סנדרה נחום

8/10 Good

mordehai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2020
Response from Sandra Nahoum on 30 June 2020
Shalom, We are happy that you enjoyed your stay with us and hope to welcome you back again soon. Best Regards, Sandra Nahoum Guest Relations Manager

8/10 Good

jonathan, ashdod

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the view on the lagoon is very nice and quiet Our stay at this hotel was one of the best in eilat !
Stayed 2 nights in Feb 2020
Response from Rotem ben david on 1 Mar 2020
Dear Guest , Thank you for taking the time to post your comments on the site following your stay at the Herods boutique. I thank you and look forward to hosting you again at our hotel.

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
The hotel is very high quality and the pool is beautiful but not warm enough for winter swimming. The children’s pool was slightly warmer but not enough. The hotel is well kept and the breakfast is wonderful.
Stayed 2 nights in Jan 2020
Response from Rotem ben david on 4 Feb 2020
Dear Guest , Thank you for taking the time to post your comments on the site following your stay at the Herods boutique. We are delighted to read that you like our breakfast. I hereby assure you that all your comments are carefully studied as part of the of the desire to constantly improve the standard of service and hospitality. I thank you and look forward to hosting you again at our hotel. Best regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area was not as clean as i would have wanted. In prticular the beds
Stayed 3 nights in Dec 2019
Response from sandranahoum on 24 Dec 2019
I wish to thank you for the feedback. We hope to see you soon as our returning guest. Best Regards, Sandra Nahoum Guest Relations Manager

10/10 Excellent

Lital

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from lili on 28 Nov 2019
thank you

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you very much it was the best bachelorette party ever
Stayed 2 nights in Aug 2019
Response from Tali on 19 Aug 2019
Thank you for your feedback ,we hope to see you as returning guest

10/10 Excellent

Ziv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Tali on 5 Aug 2019
Thank you for staying with as we hope to see you soon as one of our returning gusts

8/10 Good

zack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2019
Response from Tali on 11 July 2019
Thank you Zack for your feedback we hope to see you soon as one of our returning guests.

4/10 Poor

david

Disliked: Cleanliness, staff & service
Stayed 1 night in Jun 2019
Response from Tali on 16 June 2019
Thank you David for staying at Herods boutique Hotel we are sincere in our aim to ensure that our guests receive a high standard of service. your feedback was Taken to our attention

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019
Response from Sandra Nahoum on 23 Feb 2019
Dear Jeffrey, Thank you for posting this great review. I'm happy you enjoyed your stay with us. Looking forward to welcoming you back again. Best regards, Sandra Nahoum Guest Relations Manager

10/10 Excellent

Lazer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2018
Response from עפרה קדוש on 11 Apr 2018
משפחה יקרה , תודה על הפירגון , אשמח לראותכם בקרוב. עפרה קדוש מנהלת הרודס בוטיק אילת

8/10 Good

itshak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good
Stayed 2 nights in Dec 2017

6/10 Okay

Not Provided, Alameda CA

Liked: Cleanliness, staff & service
Herod's palace Eilat
Got an upgrade. Nice. Hotel a bit run down. Nice beach and pools. Dozens of cats on property.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Nicole (hotel manager) was fantastic and very friendly, did a great job welcoming us to the hotel and making us feel comfortable. Overall a very pleasant stay, hotel was well located close to the Ice Mall and very close to the beach (a few minutes' walk). Great Israeli breakfast buffet service. My only suggestions for improvement were that the kettle and the cups in the room were quite dirty and stained, and I would have liked a bit more lighting in the room. Apart from that, really enjoyed the stay there and would recommend to other travelers on vacation.
Response from nicolle algazy on 25 Nov 2015
Dear guest, thank you for sharing your review on Expedia about your stay at the Herods boutique hotel. I'm glad to read that you enjoy your stay at our hotel, Thank you for the compliment. Regarding to your comment about the lightning and the cleaning of the cups I transfer does comments to the relevant managers We hope to see you again in the next future! best regards, Nicolle Algazy Herods boutique manager

10/10 Excellent

Noah D, Brooklyn, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and marvelously run hotel
The manager was great as was the complete staff. The hotel is spotless and has a great location and eautiful pool. The breakfast and mid day snacks were fresh and great. Highly recommended. Great value for the money.
Response from nicolle algazy on 14 Nov 2015
dear guest, thank you for sharing your review on Expedia site. Glad to read that you had fun at our hotel! hope to see you again in the next future. best regards, Nicolle Algazy Herods boutique manager

10/10 Excellent

Va, Philadelphia, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
will stay there again
The Boutique is small and quiet. The location is fabulous and I would not hesitate to stay in this hotel again. No complains.
Response from nicolle algazy on 10 Sept 2015
dear guest, thank you for sharing your review on Expedia site. you are more then welcome to visit again! best regards, Nicolle Algazy Herods boutique manager

6/10 Okay

Randy, Washington DC

Liked: Room comfort
Disliked: Staff & service
Very Dated and Overpriced
When we arrived, there was only one person at the desk to check in a party of five. The rooms are large, but dated. They look like they were elegant in the 1960s. There are few services. The pool at the neighboring Herod's is great, but this hotel is overpriced.
Response from nicolle algazy on 10 Sept 2015
dear guest, thank you for sharing your review on Expedia site. im sorry to read that you feld this way about our hotel, our rooms dosnt match the 2015 modern look, they are design as an old marrocian palace. the pool ov the herods boutique is smaller then the palace and much more quiet, for does guest who like more activitis they can just cross the brige and anjoy the pool at the herods palace. again, thank you for your review. best regards, Nicolle Algazy Herods boutique manager

8/10 Good

yitzchok

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Wallman, Montreal, Canada

Disliked: Staff & service
Disappointing Experience
The attitude of the staff seemed to be to do as little as possible for the convenience of their guests. They rush you off the beach at 7:30 because they want to pick up the chairs. Likewise the pool closes early. Ask for an ice bucket and they give you a plastic bag. Need an iron, go to the hot ice machine room and iron your clothes there. For the price, a most negative experience.
Response from nicolle algazy on 30 Jan 2016
Dear guest, thank you for sharing your review on Expedia about your stay at the Herods boutique hotel. Unfortunately what you describe does not match our hotel description, our pool hours are between 08 am till 19 pm (until the sun goes down because it's illegal to swim after sunset when there is no clear view.) regarding to the iron room, we do not have ice machine inside the iron room, it's impossible to put them both at the same room. other than that we do take our guest comment and References very Sirius, there for I thank you for that. We hope to see you again in the next future! best regards, Nicolle Algazy Herods boutique manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel checked us in right away as we came in, around 1 pm. Hotel is not new , but very well kept up. The only problem with and some other hotels is WiFi, they give you 30 min card for free if you need it longer u need to pay, and connection in our room wasn't good. We loved the location, the beach and pool areas. We only had breakfasts in hotel wich were very good, lots of choices so you don't have to eat same thing every day. We had lunch only once at pool restaurant it was very good as well. For diner there are many restaurants walking distance along the beach.
Response from nicolleal on 25 Nov 2015
Dear guest, thank you for sharing your review on Expedia about your stay at the Herods boutique hotel. I'm glad to read that you enjoy your stay at our hotel, Thank you for the compliment. regarding to your comment about the internet, im happy to inform you that all the fattal chain have free WiFi in all the rooms and all public spaces. We hope to see you again in the next future! best regards, Nicolle Algazy Herods boutique manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good vacation
Good service, quiet at this time of year, couldn't really have asked for more of a 4 day stay

6/10 Okay

ELi, Israel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Herods Boutique is an average hotel at best
My husband and I stayed at the Herods Boutique in Eilat from Oct. 21-24, 2013. We booked with the expectation of a small luxurious hotel for a romantic vacation. Today we know that the Boutique is an average hotel (3-4 stars), suitable for conventions only, and therefore we feel that it is only fair to inform travelers in advance that the Boutique is falsely advertised. Upon check-in we were upgraded to a suite. However, when we got to our room (972 & 973) the room smelled of smoke and was VERY dirty. We informed the staff and someone was quickly sent to clean. When we returned to the room after it was 'cleaned', the room smelled as though a bottle of air freshener was sprayed however the room was just as dirty. The couches all had stains, and the mirror was broken (see attached pictures). Overall this was not a room worthy of 5 star ratings. We asked to be moved to another room and were informed that the hotel was fully booked and there were no other rooms available. We stayed in the hotel for remainder of our reservation and then switched to a different hotel. Before we left the Boutique we informed the receptionist that we were not pleased at all with the hotel and he told us that someone from the hotel would call us to discuss our stay. We are still waiting for someone to call (12 days later). In addition we emailed the hotel guest services and have not heard from them.
Dirty chair
Dirty chair
Dirty couch

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
the hotel was not clean all over
no more then 2 star hotel very expansive for no reason

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
the hotel was not clean all over
no more then 2 star hotel very expansive for no reason

10/10 Excellent

Sarah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Merci pour les attentions que vous avez eus à l'occasion de l'anniversaire de mon mari !
Stayed 2 nights in Nov 2022
Response from שירלי on 4 Jan 2023
שלום רבתודה רבה על ביקורת מחמיאה אין דבר יותר מלדעת שהצלחנו להעניק לך חופשה מהנה ומפנקתנשמח לשוב ולארח אותכם באהבה גדולה שירלי בן אבי מנהלת הרודס בוטיק

10/10 Excellent

Corinne

Stayed 3 nights in Feb 2022

8/10 Good

Hezi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020
Response from Sandra Nahoum on 25 Dec 2020
Shalom, We are happy that you enjoyed your stay with us and hope to welcome you back again soon. Best Regards, Sandra Nahoum Guest Relations Manager

8/10 Good

Shlomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Clean and beautiful place...the room was great..but the balcony was very noisy and unpleasant because of the motors from the big hotel near by(herods palace)..i was asking to switch rooms and I've been told that the hotel is fully occupied. Beside that the vacation was very nice,clean rooms, great breakfast...
View from the balcony
Stayed 3 nights in Sep 2020
Response from Sandra Nahoum on 17 Sept 2020
Shalom, We are happy that you enjoyed your stay with us and hope to welcome you back again soon. Best Regards, Sandra Nahoum Guest Relations Manager

10/10 Excellent

MIchel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from רותם בן דוד -הרודס בוטיק on 28 Jan 2020
אורח יקר , תודה על הפידבק באתר מצפים לראותך שוב במלון הרודס בוטיק אילת בכבוד רב

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Чудесный отдых
Сказочный номер с видом из огромных окон и балкона!Все замечательно,обслуживание выше всяких похвал.Было впечатление,что все вокруг было сделано,чтобы наш отдых оказался незабываемым!Огромное спасибо начальнице смены,которая украсила наш номер корзиной фруктов и бутылкой вина!Обязательно вернемся!
Stayed 3 nights in Oct 2019
Response from tali on 11 Oct 2019
Уважаемый Гость, Благодарим Вас, что Вы нашли время поделиться впечатлениями о пребывании в гостинице Herods Boutique Hotel Eilat. Руководство и работники отеля стремятся создать наилучшие условия для всех наших гостей. Комментарии наших гостей позволяют нам постоянно повышать уровень обслуживания. Благодарим Вас за столь лестный отзыв. Мы будем рады видеть Вас вновь в гостинице Herods Boutique Hotel Eilat и сделаем все возможное, чтобы в будущем Вам было ещё комфортней. Тали Гринберг, Ответственный представитель сети Fattal

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
יש מה לשפר מבחינת שירות אך אוכל והמלון שווים
פעם שניה במלון. בפעם הקודמת מאוד נהנו. הפעם קיבלנו שירות פחות טוב. אבל המלון והאוכל וגם המיקום לדעתי שווה את המחיר . חשוב לקחת בחשבון שזה גם חלק בהרודס פאלאס אז ניתן להשתמש במתקנים של פאלאס אבל להרגיש במקום אישי יותר. לקחנו חדר עם נוף לאגם ביום בהיר יש נוף ממש יפה. מקווה שישפרו את השירות
Stayed 2 nights in Mar 2019
Response from Tali on 8 May 2019
תודה רבה על תשומת הלב ועל המשוב. שמחים שנהנתם . צוות העובדים והמנהלים עומלים רבות להעניק לאורחינו את השירות הטוב ביותר, וצר לי שחרף מאמצינו לא עמדנו בצפיותכם, המשוב הועבר לכלל המנהלים לשיפור והתייעלות בעתיד.אנו מקווים לראותכם שוב בקרוב בכדי להראות לכם שאנו יכולים אחרת . מאחלים לכם חג עצמאות שמח

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Response from einat benisti on 6 Oct 2018
אורח יקר תודה על מתן הדרוג נשמח לארח אותך בשנית בברכה בניסטי עינת מנהלת הרודס בוטיק

10/10 Excellent

IRIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2017
Response from nicolle algazy on 24 Oct 2017
thank you on feedback