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"Customer service was excellent. I met Abdul, Aladdin and Yara, all three with different personalities and all of them are a wonderful and super helpful in every situation. "

"The staff were very helpful and accommodating our request. Yusuf, Salim Mohammed, Ahmad, Mohammed x 2 and Sammy x2. If I visit Caito I will stay there again. "

"The location for this hotel is amazing and the staff are very helpful. If you want a quick and easy hotel near the pyramids this is ideal and the view is amazing! The beds are pretty uncomfortable and the breakfast wasn’t the best but for the price it was okay and the view did make up for it for us (we only stayed for one night). If you have a quick trip in Giza for the pyramids i’d recommend this hotel."

"Otel olarak gittik hostel çıktı çok pis ve bir daha asla diyorum. Bu kadar vasat bir otel daha önce ömrü hayatımda görmedim. Odalarda wc yok ortak kullanım alanı. Rezil bir durum."

"These people are irresponsible liars. I had a confirmed reservation. Upon arrival past midnight in a filthy and dangerous part of Giza, they said that the place was closed for renovation and tried to put me in a filthy hostel instead. I wrote to Hotels.com and explained this and did not even get a reply. My advice is not to book with Hotels.com"