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The General Palmer Hotel

4.0 star property
This upscale Durango hotel blends Victorian-era elegance with today's necessities, putting travelers steps away from the Tourism Office and downtown attractions.

Choose dates to view prices

The General Palmer Hotel in downtown Durango offers a blend of history and convenience. Guests enjoy continental breakfast, in-room WiFi, and relaxation on the terrace or in the library. Its central location and attentive staff make exploring the area effortless.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk
The current price is AU$394
includes taxes & fees
28 June - 29 June

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Presidential King Suite

Presidential King Suite

Presidential King Suite

10.0 out of 10
Exceptional
(8 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(18 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

9.8 out of 10
Exceptional
(32 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

9.6 out of 10
Exceptional
(36 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Room, 2 Queen Beds

Executive Room, 2 Queen Beds

Executive Room, 2 Queen Beds

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Hill view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

9.4 out of 10
Exceptional
(23 reviews)
  • Hill view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

9.8 out of 10
Exceptional
(11 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Suite, Multiple Beds

Superior Suite, Multiple Beds

Superior Suite, Multiple Beds

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

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About the area

Located in Historic Downtown Durango, a neighbourhood in Durango, The General Palmer Hotel is in the entertainment district and near a train station. The area's natural beauty can be seen at Animas River Trail and Animas River, while Durango and Silverton Narrow Gauge Railroad and Durango Arts Center are popular local attractions. Durango Area Tourism Office and Fort Lewis College are two other places to visit that come recommended. Relax and indulge in the area's hot springs, or seek out an adventure with hiking/biking trails, cave exploring and hunting nearby. Guests love the hotel's central location. Visit our Durango travel guide
Map
567 Main Avenue, Durango, CO, 81301

What's nearby

  • Historic steam engine train in Colorado, USA
    Durango and Silverton Narrow Gauge Railroad
    2 min walk - 0.2 km
  • A trip up the Animas River
    Animas River Trail
    5 min walk - 0.5 km
  • Durango Area Tourism Office
    3 min walk - 0.3 km
  • Durango Arts Center
    5 min walk - 0.5 km
  • Fort Lewis College
    13 min walk - 1.2 km

Getting around

  • Durango Narrow Gauge Railroad Station
    2 min walk
  • Durango, CO (DRO-La Plata County)
    22 min drive

Restaurants

  • lone spur cafe
    1 min walk
  • McDonald's
    1 min walk
  • Denny's
    4 min walk
  • Durango Coffee Company
    2 min walk
  • Diamond Belle Saloon
    2 min walk

About this property

The General Palmer Hotel

  • Upscale historic hotel near Durango and Silverton Narrow Gauge Railroad
  • Located close to Durango Area Tourism Office and Durango Arts Center, The General Palmer Hotel provides free continental breakfast, a terrace and a library. Guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • Free self-parking
    • A front desk safe, smoke-free property and a banquet hall
    • A vending machine, tour/ticket information and a porter/bellboy
    • Guest reviews say great things about the central location, helpful staff and first-rate property condition
  • Room features
  • All rooms are individually furnished, and feature comforts such as premium bedding and air conditioning, as well as perks such as free WiFi and bathrobes.
  • More conveniences in all rooms include:
    • Heating and ceiling fans
    • Egyptian cotton sheets and pillowtop mattresses
    • Bathrooms with hydromassage showers and designer toiletries
    • 42-inch flat-screen TVs with premium channels
    • Daily housekeeping and phones

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Front of property – evening/night
Historic Strater Hotel
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  • Spa pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
9.4 out of 10, Exceptional, 1,115 reviews
The price is AU$393
includes taxes & fees
28 June - 29 June
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Library

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1898
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • IPod dock
  • MP3 dock

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 20 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 75.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is The General Palmer Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The General Palmer Hotel?

As of 9 June 2026, prices found for a 1-night stay for 2 adults at The General Palmer Hotel on 28 June 2026 start from AU$394, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The General Palmer Hotel?

Self-parking is free at this property.

What time is check-in at The General Palmer Hotel?

Check-in start time: 4:00 PM; check-in end time: 12:30 AM. Late check-in is available during limited hours.

What time is check-out at The General Palmer Hotel?

Checkout is at 11 AM. Late checkout is available for USD 75.00 (subject to availability).

Where is The General Palmer Hotel located?

Located in Historic Downtown Durango, this historic hotel is within a 5-minute walk of Durango and Silverton Narrow Gauge Railroad, Durango Area Tourism Office and Animas River Trail. Durango Arts Center and Animas River are also within 15 minutes. Durango Narrow Gauge Railroad Station is only a 2-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The General Palmer Hotel Reviews

9.2

Wonderful

9.6

Cleanliness

8.8

Amenities

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 735 out of 1012 reviews
Rating 8 - Good. 181 out of 1012 reviews
Rating 6 - Okay. 57 out of 1012 reviews
Rating 4 - Poor. 24 out of 1012 reviews
Rating 2 - Terrible. 15 out of 1012 reviews

Reviews

Verified

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great location, friendly staff. Will definitely stay again.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are super nice
Stayed 1 night in May 2026
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has a 1800s charm along with the amenities you need to enjoy your stay.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charm and breakfast
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Benson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, historic gem, very nice and clean!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome and historic and very beautiful! Convenient to everything.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Ernestine

Liked: Cleanliness, amenities, property conditions & facilities
Room very clean & staff very friendly
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Yael

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel and room..Very friendly and accommodating staff, perfect location!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

REBECCA

Liked: Cleanliness, staff & service, amenities
Staff very friendly clean environment
Stayed 1 night in Feb 2026
Verified

8/10 Good

Sonya

Liked: Cleanliness, staff & service, amenities
Courteous staff, clean room
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Sierra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, great location, and very clean.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities
Lovely place, very well situated, the staff is super friendly and the old vibe to the hotel is really nice
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Harry

Liked: Cleanliness, amenities, property conditions & facilities
Nice old hotel with pleasant staff and clean facilities .
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Terry

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful historic charm, clean room, friendly staff, good breakfast.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
The stay was great because of the convience to the train ride. In addition, the clean room, amenities, and staff were great too! Thank you for a wonderful stay.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, amenities, property conditions & facilities
Staff was Helpful and the hotel is beautiful Close to everything downtown
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Nikka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My boyfriend and I loved our stay here. The room was cozy and cute. We loved our robes after our nice hot showers. The staff was extraordinary. We loved the coffee bar in the lobby as well as the fresh baked chocolate chip cookies. The location couldn't be beat. Everything we needed was within walking distance. We would definitely book here again.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The General Palmer Hotel is a special historic hotel. Beautiful and comfortable in all areas. A few things that would make this hotel excellent would be in-room coffee, complimentary water bottles in room, and more or brighter lighting in the rooms. There was not a smart tv in the room but for us it was a minor issue. Beds were very comfortable and the decor matched the feel of the historic hotel.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view and location to all attractions were great.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Ariagna

Liked: Cleanliness, property conditions & facilities
Pretty nice hotel , right in the beggining of the main st and behind the railroad . Very pretty , staff is pleasant
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and historic hotel, wonderfully authentic but perfectly modern
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful clean friendly service!! Can not wait to stay again!!!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kirsten

Liked: Cleanliness, amenities, property conditions & facilities
Good service. Nice. Quiet. Good breakfast. Beautiful vintage hotel.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service
Great location
Stayed 1 night in Sep 2025