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Reviews of Hampton by Hilton Dundee City Centre

3 out of 5
Hampton by Hilton Dundee City Centre
1 Argyllgait, Dundee, Scotland

Reviews

9.2

Wonderful

Rating 10 - Excellent. 686 out of 1001 reviews" "
Rating 8 - Good. 242 out of 1001 reviews" "
Rating 6 - Okay. 42 out of 1001 reviews" "
Rating 4 - Poor. 14 out of 1001 reviews" "
Rating 2 - Terrible. 17 out of 1001 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Wilma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

David

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Reception team on 19 May 2024
Dear David, Thank you so much for taking the time to review your recent stay. We are glad you enjoyed and we are looking forward to welcome you back.Kind regards

6/10 Okay

Leslie

Liked: Cleanliness, staff & service
Room was very stuffy needed aired. Breakfast area congested. No fried or poached eggs. Previously stayed in a Hilton. Standard not as good with this one.
Stayed 1 night in May 2024
Response from Alex on 12 May 2024
Dear Leslie, Thank you for taking the time to provide us with a review regarding your stay at Hampton by Hilton Dundee. I am really sorry to hear you did not find the room up to your preference and I have passed on your comments to the rest of the team. Regarding our complimentary breakfast, the hotel has to strictly follow Hampton Regulations for breakfast items so options can be limited.Hopefully we will be able to welcome you back again!Kind regards,Alexandra

10/10 Excellent

Helen

Travelled with partner
Liked: Amenities
Great staff very polite and very very helpful. Food was wonderfull
Stayed 2 nights in Apr 2024
Response from Reception Team on 23 Apr 2024
Dear Helen, Thank you so much for taking the time to review your recent stay with us. We are delighted to hear about your positive experience and we are happy that our hotel met all aspects of your stay. We are looking forward to welcome you back.Kind regards

8/10 Good

Kelechi

Travelled with family
Lovely place
Stayed 1 night in Apr 2024
Response from Reception Team on 23 Apr 2024
Dear Kelechi,Thank you so much for taking the time to review your recent stay with us. We are delighted to hear about your positive experience and we are happy that our hotel met all aspects of your stay. We are looking forward to welcome you back.Kind regards

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic quiet night's sleep. We enjoyed our stay and would return to this clean and comfortable hotel. It was a lovely breakfast but the watery orange fruit juice and gritty scrambled egg let it down. The bread, sauages and bacon were great.
Stayed 1 night in Apr 2024
Response from Reception Team on 23 Apr 2024
Dear Kerry, Thank you so much for taking the time to review your recent stay with us. We are delighted to hear about your positive experience.We are looking forward to welcome you back.Kind regards

10/10 Excellent

Kyla

Travelled with family
Really handy for getting around. I went mid week so didn’t have any nightclub bother but is very near otherwise. Great room and service, lovely breakfast too.
Stayed 1 night in Apr 2024
Response from Reception Team on 23 Apr 2024
Dear Kyla,Thank you so much for taking the time to review your recent stay with us. We are delighted to hear about your positive experience and we are happy that our hotel met all aspects of your stay. We are looking forward to welcome you back.Kind regards

10/10 Excellent

Adolfo

Stayed 1 night in Mar 2024
Response from Reception Team on 23 Apr 2024
Dear Adolfo,Thank you so much for taking the time to review your recent stay with us. We are delighted to hear about your positive experience and we are happy that our hotel met all aspects of your stay. We are looking forward to welcome you back.Kind regards

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, very clean and cosy room. Bar and breakfast areas very nice.
Stayed 1 night in Mar 2024
Response from Lucy on 24 Mar 2024
Thank you so much for your review!

10/10 Excellent

Janice

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and helpful.
Stayed 1 night in Feb 2024
Response from Reception Team on 13 Mar 2024
Dear Janice,Thank you so much for taking the time to rate your recent stay. We are delighted to see you your positive rating!We are looking forward to welcome you back!Kind regards

8/10 Good

David

Business traveller, Travelled with group
Liked: Cleanliness, amenities
Everything
Stayed 1 night in Feb 2024
Response from Lucy on 3 Mar 2024
Thanks for your review!

10/10 Excellent

Heather

Stayed 2 nights in Feb 2024
Response from Lucy on 3 Mar 2024
Thanks for your review!

6/10 Okay

Susan

Stayed 1 night in Feb 2024
Response from Lucy on 3 Mar 2024
Thanks for your review!

10/10 Excellent

Rowan

Stayed 1 night in Feb 2024
Response from Lucy on 3 Mar 2024
Thanks for your review!

8/10 Good

Stephen

Stayed 3 nights in Feb 2024
Response from Lucy on 3 Mar 2024
Thanks for your review!

4/10 Poor

stephen

Stayed 1 night in Feb 2024
Response from Lucy on 3 Mar 2024
Thanks for your review!

8/10 Good

Iona

Stayed 1 night in Feb 2024
Response from Lucy on 3 Mar 2024
Thanks for your review!

10/10 Excellent

Diane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
6 of us stayed for one night, hotel was lovely and clean, staff were very friendly and accommodating and breakfast was excellent. Would definitely stay again.
Stayed 1 night in Feb 2024
Response from Lucy on 3 Mar 2024
Thanks for your review!

10/10 Excellent

Katharine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Lucy on 3 Mar 2024
Thanks for your review!

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at your hotel for 3 nights really enjoyed our stay
Stayed 3 nights in Jan 2024
Response from Lucy on 3 Mar 2024
Thanks for your review!

8/10 Good

Tracy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel although breakfast wasn't very nice, pretty poor for a Hitlon i'd say but thats my opinion.
Stayed 1 night in Jan 2024
Response from Reception Team on 13 Mar 2024
Dear Tracy, Thank you so much for choosing Hampton by Hilton Dundee and taking the time to share your feedback. We are glad you enjoyed your overall stay. We are disappointed to learn you did not enjoy our breakfast. I will make sure to pass on your feedback to our food and beverage manager for further investigation.We do hope you will choose to stay with us again in the future.Kind regards

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Lucy on 3 Mar 2024
Thanks for your review!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2024
Response from Lucy on 3 Mar 2024
Thanks for your review!

4/10 Poor

Sarah

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff were friendly and helpful and overall the property was clean. However, the beds were uncomfortable and felt like they needed new mattresses. Strange room shape made it harder to use the room, and being situated by a night club on a Saturday night meant the room was noisier than we would have liked.
Stayed 1 night in Jan 2024

10/10 Excellent

Linda

Stayed 1 night in Jan 2024
Response from Lucy on 16 Jan 2024
Thanks so much for your review!

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Lucy on 16 Jan 2024
Thanks so much for your review!

8/10 Good

Thomas

Stayed 1 night in Dec 2023
Response from Lucy on 16 Jan 2024
Thanks so much your review!

8/10 Good

Cindy

Stayed 1 night in Dec 2023
Response from Lucy on 3 Mar 2024
Thanks for your review!

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant stay
Fantastic service from start to finish !!
Stayed 1 night in Dec 2023
Response from Lucy on 16 Jan 2024
Thanks so much for your review!

4/10 Poor

Rachel, Aberdeen

Liked: Staff & service, amenities
Disliked: Cleanliness
Bathroom was dirty including hairs. One day the room wasn't cleaned so no new towels or toilet room. Bed extremely uncomfortable. Breakfast not great. Staff excellent and friendly. We have used this hotel a lot but seems to have gone downhill and we won't be back. Felt sorry for the many refugees who spent Christmas at the hotel ... i hope they find more suitable accommodation soon.
Stayed 4 nights in Dec 2023

10/10 Excellent

Marisa

Stayed 3 nights in Dec 2023
Response from Lucy on 16 Jan 2024
Thanks so much for your review!

10/10 Excellent

Stephen

Stayed 1 night in Dec 2023
Response from Lucy on 16 Jan 2024
Thank you so much for your review!

6/10 Okay

Peter

Stayed 1 night in Dec 2023
Response from Lucy on 16 Jan 2024
Thanks so much for your review!

10/10 Excellent

Alaine

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to, staff efficient at check in and check out. Room clean, comfortable and quiet.
Stayed 1 night in Dec 2023
Response from Lucy on 16 Jan 2024
Thank you so much for your review!

10/10 Excellent

Wisia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Lucy on 16 Jan 2024
Thanks so much for your review!

10/10 Excellent

Cameron

Stayed 1 night in Dec 2023
Response from Kinga on 12 Dec 2023
Dear Cameron, Thank you so much for taking the time to review your recent stay! We are glad you enjoyed your visit to Hampton by Hilton Dundee.We do hope you will choose to stay with us in the near future.Kind regards

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Kinga on 12 Dec 2023
Dear JeffreyThank you so much for taking the time to review your recent stay! We are glad you enjoyed your visit to Hampton by Hilton Dundee.We do hope you will choose to stay with us in the near future.Kind regards

8/10 Good

Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Kinga on 12 Dec 2023
Dear Norman, Thank you so much for taking the time to review your recent stay! We are glad you enjoyed your visit to Hampton by Hilton Dundee.We do hope you will choose to stay with us in the near future.Kind regards

8/10 Good

Wendy

Stayed 1 night in Dec 2023
Response from Kinga on 12 Dec 2023
Dear Wendy, Thank you so much for taking the time to review your recent stay! We are glad you enjoyed your visit to Hampton by Hilton Dundee.We do hope you will choose to stay with us in the near future.Kind regards

8/10 Good

D

Stayed 1 night in Nov 2023
Response from Lucy on 16 Jan 2024
Thanks so much for your review!

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet,clean ,friendly helpful staff Could have offered a take away breakfast as had to leave at 5.30am
Stayed 1 night in Nov 2023
Response from Lucy on 30 Nov 2023
Thank you for your lovely review. I'm so glad that you enjoyed your stay :)

10/10 Excellent

Suraj

Stayed 2 nights in Nov 2023
Response from Lucy on 30 Nov 2023
Thank you for your lovely review!

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly. Great breakfast. Lovely and comfortable room.
Stayed 1 night in Nov 2023
Response from Lucy on 21 Nov 2023
Hi Anita, Thank you so much for your lovely review.We hope to welcome you back again in the near future

10/10 Excellent

Anil

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Lucy on 22 Nov 2023
Thank you for your lovely review!

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff were allpolite and nothing was too much trouble. Would recommend this place to my friends and family .
Stayed 1 night in Nov 2023
Response from Stuart on 18 Nov 2023
Dear Christine,Thank you so much for taking your time to review your stay with us at the Hampton by Hilton Dundee. Your feedback means a lot to us and we appreciate it so much.We are happy to hear that all the staff were polite and any issue was quickly resolved. We hope we can welcome you back to the hotel soon! Best regards,Stuart GSA

8/10 Good

Marion

Stayed 2 nights in Nov 2023
Response from Lucy on 19 Nov 2023
Thank you for your lovely score :)

10/10 Excellent

Kingsley

Stayed 1 night in Nov 2023
Response from Lucy on 19 Nov 2023
Thank you for your lovely score :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Lucy on 19 Nov 2023
Thank you for your lovely score :)

6/10 Okay

sumit

Stayed 1 night in Nov 2023
Response from Lucy on 19 Nov 2023
Thank you for your review! :)

10/10 Excellent

Wendy

Stayed 1 night in Nov 2023
Response from Lucy on 11 Nov 2023
Thanks so much for your lovely review!