We booked three nights and paid the highest rate they advertised. The hotel is in an excellent location in the walled city of Korcula. The restaurant, lounge and terrace are nice and staff there were very warm and efficient. However, the stairwell, hallway to the rooms and the rooms themselves were horrible. The carpets were dirty, the walls all scuffed up, the room we were given had a shower that a small person could barely get into and no windows except a very small one (port hole size). It also had a loft and the stairs were very steep and slippery. When we complained, the front desk staff said they could do nothing until the manager arrived the next morning. When we spoke to the manager the next morning, they gave us another room which was even worse but at least it did not have a loft. The new room was right next to the stairwell, the area around the bed was barely large enough to walk by, the carpet smelled so bad and was very dirty. Again, they only had one small window and two sky lights. They were fully booked and could not change us into any other room and they would not adjust the room rate because we had booked through Hotels.com. We were very disappointed since every other hotel we had stayed in in Croatia were wonderful. We booked this hotel because it was not a budget hotel, but the rooms surely reflected that they were. Korcula is a beautiful city and we still enjoyed our stay on the island but would not recommend this hotel.