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Reviews of The Manor By JA

4 out of 5
The Manor By JA
Al Furjan Jebel Ali 1, Dubai

Reviews

8.8

Excellent

Rating 10 - Excellent. 76 out of 128 reviews" "
Rating 8 - Good. 36 out of 128 reviews" "
Rating 6 - Okay. 8 out of 128 reviews" "
Rating 4 - Poor. 5 out of 128 reviews" "
Rating 2 - Terrible. 3 out of 128 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kristina, Singapore

Wonderful hotel, great helpful stuff, clean and spacious room, we loved our staying !
Stayed 6 nights in May 2024
Response from The Manor by JA on 17 May 2024
Dear Kristina,Greetings from The Manor by JA!Thank you for sparing some of your valuable time to share your lovely review!Happy you felt so well taken care of, we hope to have the chance to host you again.Warm Regards,Khalid MehmoodOperations Manager

10/10 Excellent

Chadi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 3 nights in Apr 2024
Response from The Manor by JA on 17 May 2024
Hi Chadi,Greetings from The Manor by JA!WOW! Thank you for amazing 5- Stars review!It would be our great pleasure to see you back.We will surely be looking forward to welcoming you back soon Khalid Mehmood Operations Manager

4/10 Poor

Alireza

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Farther away from everything you might think. Pool was unusable, no alc on property. Only plus side: rooms are clean.
Stayed 6 nights in Mar 2024
Response from The Manor by JA on 4 Apr 2024
Dear Alireza,Greetings from The Manor by JA!Thank you for sharing your review. It was a pleasure to have you as our guest at The Manor by JA, Dubai. Your feedback about the stay is well accepted. We look forward to welcoming you back again in the near future.Best Regards,Khalid MehmoodOperations Manager

10/10 Excellent

Tarlochan

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel a little out from the main attractions. However fantastic place to come back from the hustle and bustle. Staff are really friendly, I’d go back again.
Stayed 7 nights in Feb 2024
Response from The Manor by JA on 31 Mar 2024
Hi Tarlochan,Greetings from The Manor by JA!What more could we ask for? Thank you for awesome review!We are super pleased to hear such great feedback.We will surely be looking forward to welcoming you back soon.RegardsKhalid MehmoodOperations Manager

8/10 Good

Donna, Silver Spring

Travelled with partner
Liked: Property conditions & facilities
Pleasant hotel and staff, but it’s not close to anything. As a result, every service at the hotel is overpriced.
Stayed 7 nights in Mar 2024
Response from The Manor by JA on 15 Mar 2024
Dear Donna,Greetings from The Manor by JA! I'm thrilled to hear that you had an excellent experience! We sincerely do hope that we would have the opportunity of welcoming you back again.Warm Regards,Khalid MehmoodOperations Manager

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel, room was comfortable and had everything you needed, friendly staff who were very polite and helpful. There is a lot of building work going on in the area and right next door but this did not disturb us in any way. Ideal place to stay if you have a car to discover both Dubai and Abu Dhabi
Stayed 4 nights in Feb 2024
Response from The Manor by JA on 7 Feb 2024
Dear Robert,Greetings from The Manor by JA!Thank you for sparing some of your valuable time to share your lovely review!Happy you felt so well taken care of, we hope to have the chance to host you again.Warm Regards,Khalid MehmoodOperations Manager

2/10 Terrible

Sepideh

Stayed 2 nights in Jan 2024
Response from The Manor by JA on 14 Feb 2024
Dear Sepideh,Greetings from The Manor by JA!We are sorry to hear about your experience. This is definitely not a usual occurrence at our business.Thank you for bringing your concern to our attention. I sincerely apologize for any inconvenience caused and we understand your frustration. We try to maintain the highest standards of service, but it’s clear we fell short in your case.My sincerest apologies for the experience you had. I assure you this isn’t a typical situation. Despite your current experience, we look forward in having the opportunity to welcome you back for a better stay shall your travel plans bring you back to Dubai.Sincerely Yours,Khalid MehmoodOperations Manager

10/10 Excellent

visha

Stayed 6 nights in Jan 2024
Response from The Manor by JA on 25 Jan 2024
Dear Visha,Greetings from The Manor by JA! I'm thrilled to hear that you had an excellent experience! We sincerely do hope that we would have the opportunity of welcoming you back again.Warm Regards,Khalid MehmoodOperations Manager

8/10 Good

Hussam Mohammad M, Toledo

Liked: Cleanliness
Difficult parkints..shatafa in the bathroom was broken
Stayed 4 nights in Jan 2024
Response from The Manor by JA on 15 Jan 2024
Dear Hussam,Greetings from The Manor by JA!Thank you for sharing your review. It was a pleasure to have you as our guest at The Manor by JA, Dubai. Your feedback about the stay is well accepted. We look forward to welcoming you back again in the near future.Best Regards,Khalid MehmoodOperations Manager

10/10 Excellent

ahlam

Travelled with family
Liked: Cleanliness, amenities
Stayed 2 nights in Jan 2024
Response from The Manor by JA on 15 Jan 2024
Dear Ahlam,Greetings from The Manor by JA!Thank you for sparing some of your valuable time to share your lovely review!Happy you felt so well taken care of, we hope to have the chance to host you again.Warm Regards,Khalid MehmoodOperations Manager

10/10 Excellent

Ahmed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel
They have a good staff and special service.
Stayed 3 nights in Dec 2023
Response from The Manor by JA on 15 Jan 2024
Dear Ahmed,Greetings from The Manor by JA!Thank you for sparing some of your valuable time to share your lovely review!Happy you felt so well taken care of, we hope to have the chance to host you again.Warm Regards,Khalid MehmoodOperations Manager

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from The Manor by JA on 20 Jan 2024
Dear Guest,Greetings from The Manor by JA!Thank you for sparing some of your valuable time to share your lovely review!Happy you felt so well taken care of, we hope to have the chance to host you again.Warm Regards,Khalid MehmoodOperations Manager

8/10 Good

Mostafa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As expected
Stayed 4 nights in Dec 2023
Response from The Manor by JA on 20 Jan 2024
Dear Mostafa,Greetings from The Manor by JA!Thank you for sparing some of your valuable time to share your lovely review!Happy you felt so well taken care of, we hope to have the chance to host you again.Warm Regards,Khalid MehmoodOperations Manager

10/10 Excellent

Sheyla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service great hospitality
Stayed 7 nights in Nov 2023
Response from Khalid Mehmood on 25 Nov 2023
Dear Sheyla,Greetings from The Manor by JA! I'm thrilled to hear that you had an excellent experience! We sincerely do hope that we would have the opportunity of welcoming you back again.Warm Regards,Khalid MehmoodOperations Manager

6/10 Okay

ahmed

Parking is very hard
Stayed 1 night in Nov 2023
Response from Khalid Mehmood on 10 Nov 2023
Dear Ahmed,Greetings from The Manor by JA!Thank you for sharing your review. It was a pleasure to have you as our guest at The Manor by JA, Dubai. Your feedback about the stay is well accepted. We look forward to welcoming you back again in the near future.Best Regards,Khalid MehmoodOperations Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Working Away
Decent enough but construction ongoing either side. Roof top pool is quite small and parking can be an issue although there is free street parking. Room was clean and staff helpful and friendly. In room dining was reasonably priced and very tasty.
Stayed 2 nights in Jun 2023
Response from The Manor by JA on 15 July 2023
Dear Guest,Thank you for sparing some of your valuable time to share your lovely review!Happy you felt so well taken care of, we hope to have the chance to host you again.Warm Regards,Khalid MehmoodOperations Manager

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Property conditions & facilities
Disliked: Room comfort
Get what you pay for
The hotel is modern, however there is construction to both sides of the hotel. I was facing the rear which faced a multi lane highway which was quite loud and I was woken up a lot during the night. The shower drain hadn’t been cleaned so were hairs. Had to park on the road because the carpark was full, my car got very dusty from the construction. Nonetheless, you get what you pay for, it’s cheap.
Stayed 1 night in May 2023

6/10 Okay

Gad

Business traveller
Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2023
Response from Front Office Operations on 21 Mar 2023
Dear Gad,Thank you for your feedback. We would like to understand the reasons for your low score and will very much appreciate if you can contact us so I can address them accordingly. I sincerely hope that you will grant us another chance at welcoming you back again soon.Warm regards,Front Office Operations

8/10 Good

Brian

Stayed 5 nights in Feb 2023
Response from Front Office Operations on 21 Mar 2023
Dear Brian,Thank you for staying with us and for sharing your rating. We look forward to welcoming back in the near future.Best Regards,Front Office Operations

10/10 Excellent

Ulisheba

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean. The staff were exceptionally accommodating. Very comfortable stay. There was no gift shop. It seemed to be set in an area where a lot of construction was going on and while it wasn't that noisy, it wasn't very inviting. Other than that, it was great!
Stayed 1 night in Feb 2023

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great trip and brilliant hotel.
Nothing wa too much trouble. Food was fantastic. Rooms were very comfortable and peaceful. We could t eat breakfast some mornings so hotel Prepared one for us to take away.
Stayed 6 nights in Jan 2023

8/10 Good

Tiffany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff. Good breakfast buffet. Late check out was only until 1:00.
Stayed 1 night in Jan 2023
Response from Front Office Operations on 10 Feb 2023
Dear Tiffany,Thank you for sharing your feedback. Your review means so much to us here at The Manor Hotel by JA. We do all we can to provide our guests with the best service and it always makes our day when it is appreciated. We hope to make your next visit just as positive. Thank you again.Best regards,Front Office Operations

8/10 Good

Alexandra

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money. Basic amenities, not in the best location but if you drive it works. Modern design. Noise was an issue as there is a full construction site next door also both mornings there was some reparations noise in the hotel and we got woken up by that although we specified during check-in we need a very quiet room as we wake up late. Staff provided good customer service with the only exception being helping us out when we could not find parking spaces otherwise helpful and courteous.

10/10 Excellent

Julie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel I strongly recommend it
Stayed 1 night in Nov 2022
Response from Front Office Operations on 7 Dec 2022
Dear Julie,We’re delighted to hear about your recent experience with us and we’re so pleased that you recommend The Manor Hotel by JA. Thank you for taking the time to share your comment and we look forward to welcoming you back soon!Best regards,Front Office Operations

4/10 Poor

Martha

Stayed 1 night in Nov 2022

4/10 Poor

janele

Travelled with family
Disliked: Staff & service
The rooms looked nice but the pool was filthy with a ring of scum and dirt around the water line. The staff were not helpful at all almost alway on their phone and did not make my stay enjoyable. Were not helpful at check out and there is nothing close to the hotel at all.
Response from Front Office Operations on 7 Dec 2022
Dear janele ,Thank you for taking the time to review your experience. I’m really sorry to hear that you’ve had a less than stellar experience with us. We pride ourselves on providing the best possible service, and it sounds like we missed the mark this time around. I’ll make sure your feedback is passed on to my management team so we can better our services in the future. I hope you will give us another chance and contact us again when you’re ready for your next trip!Warm regards,Front Office Operations

10/10 Excellent

Emad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was so nice and clean! The staff were lovely. We rented a car so we didn’t have a problem getting around! I will stay again here.
Stayed 4 nights in Oct 2022
Response from Front Office Operations on 7 Dec 2022
Dear Cynthia,Many thanks for sharing your feedback. I am glad to know that you had a wonderful time at The Manor Hotel by JA. Most especially that our staff delivered an exceptional service during your stay.We look forward to welcoming you back soon.Kind regards,Front Office Operations

10/10 Excellent

Pratik

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for 4 nights with my family. It was a pleasant stay. We all like the breakfast. Veg dinner options were less. The staff was friendly and helpful, Specially Projjula. We also got VIP perks for booking with expedia. The hotel is away from city but worth staying here.
Stayed 4 nights in Oct 2022
Response from Front Office Operations on 7 Nov 2022
Dear Pratik ,Thank you for sharing your feedback. Your review means so much to us here at The Manor Hotel by JA. We do all we can to provide our guests with the best service and it always makes our day when it is appreciated. We hope to make your next visit just as positive. Thank you again.Best regards,Front Office Operations

10/10 Excellent

Lamont

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although a little further out from most things I did, I would still choose to stay here. Staff (receptionists, chefs, waiters, cleaners) were very nice and welcoming people. I didn't have the converter to plug my chargers in but the front desk was nice enough to loan one to me at no charge. I made sure to return it during checkout for a guest who might've been in my predicament. My room was clean and cozy. The only thing I would ask for is a smart TV for guests to log into their streaming platforms if they wanted to. The hotel itself was nice and the included breakfast was the best. I almost thought it was breakfast at a resort. The surrounding of the hotel had a lot of construction occuring. However, I didn't hear any of it from my room. I'm guessing they only made noise coincidentally during the hours I was away or normal business hours.
Stayed 5 nights in Sep 2022

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely splendid we will return Manager Mr Khalid is exceptionally amazing he guide us on everything we needed the hotel as an amazing buffet offer several services. Staff 5 star ⭐ service thank you so much we will return again several months 🙏❤️
Stayed 18 nights in Sep 2022
Response from Front Office Operations on 31 Oct 2022
Dear JulieThank you for sharing your feedback. Your review means so much to us here at The Manor Hotel by JA. We do all we can to provide our guests with the best service and it always makes our day when it is appreciated. We hope to make your next visit just as positive. Thank you again.Best regards,Front Office Operations

10/10 Excellent

Julie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with Restaurant, transportation and much more staff services 5 stars everything is near by shopping etc…thank you
Stayed 14 nights in Sep 2022
Response from Front Office Operations on 31 Oct 2022
Dear Julie,Thank you for sharing your feedback. It is upifting to read your positive comments. I have shared your compliments to the team members and they were pleased to see that their efforts were very much appreciated.We look forward to welcoming you back in the near future.Kind regards,Front Office Operations

10/10 Excellent

Tulio

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean but most of all a great staff they are on top of everything you need. Definitely recommend it for business or pleasure
Stayed 2 nights in Sep 2022

8/10 Good

Vipin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and pleasant stay
Stayed 1 night in Sep 2022

10/10 Excellent

Koka

Stayed 3 nights in Sep 2022

8/10 Good

KAMAL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
JA
all over was good check out experience wasn't so good
Stayed 1 night in Aug 2022

10/10 Excellent

Evelyn, DPO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel and its staff!
Stayed 2 nights in Jun 2022

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and helpful. The room was comfortable and quiet. I had room service and dined in the restaurant and the food was amazing!!!
Stayed 6 nights in May 2022

10/10 Excellent

Genoveva, New York

Liked: Staff & service, amenities, property conditions & facilities
Nice and peaceful. Staff were vey helpful.
Stayed 6 nights in May 2022

10/10 Excellent

Pierre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

2/10 Terrible

Beatrice

Stayed 7 nights in Apr 2022

8/10 Good

Anil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing
Stayed 1 night in Apr 2022

10/10 Excellent

Evelyn, DPO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property seems to be in the middle of nowhere, but that’s what I like about it. The hotel is quiet, the staff are top-notch, and I like pretty much everything about the Manor by JA.
Stayed 2 nights in Jan 2022

10/10 Excellent

Evelyn, DPO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has become my go-to hotel in Dubai. The staff are amazing, the rooms are well-maintained, and I am very pleased with the Manor by JA. 👍
Stayed 2 nights in Mar 2022

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
excellent customer service
Stayed 7 nights in Mar 2022

8/10 Good

Mihaela

Travelled with partner
Liked: Cleanliness, property conditions & facilities
New and nice hotel, but next to a busy street and a construction site. Rooms are spacious and clean. The minibar is empty and the power sockets are only on UAE standard. No adaptors available at the reception - you need to bring your own or buy one there.
Stayed 5 nights in Mar 2022

8/10 Good

Niels Christian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel, room and staff were really great. The location, however, was a little far away, with limited public transport and no shopping opportunities. The area is developing very fast, so that might come very soon.
Stayed 5 nights in Mar 2022

8/10 Good

ILYAS

Stayed 3 nights in Feb 2022

10/10 Excellent

Evelyn, DPO

Liked: Cleanliness, staff & service, property conditions & facilities
I had yet another wonderful stay at this property. The staff is excellent and I highly recommend this hotel as it is quiet, inexpensive, and well-maintained.
Stayed 1 night in Feb 2022