Reception

Reviews of Savoy Crest Hotel Apartments

Savoy Crest Hotel Apartments
Al Mankhool 10b Street, Bur Dubai, Dubai

Reviews

8.8

Excellent

Rating 10 - Excellent. 160 out of 309 reviews" "
Rating 8 - Good. 115 out of 309 reviews" "
Rating 6 - Okay. 20 out of 309 reviews" "
Rating 4 - Poor. 9 out of 309 reviews" "
Rating 2 - Terrible. 5 out of 309 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kirsten, Savannah

Liked: Cleanliness, staff & service, property conditions & facilities
They upgraded me to a larger room at no charge because I was staying a few nights. About a 10-15 minute walk to metro.
Stayed 2 nights in Feb 2024
Response from Savoy Hotels – Dubai on 2 Mar 2024
Dear Guest,Thank you for your kind, positive and generous comments which we shall treasure greatly.At the Savoy we make it our mission to ensure that all the requirements of our guests are met promptly.We look forward to host you back at the Savoy Crest Hotel centrally located in Dubai, being close to BurJuman Mall and the Metro stations.With sincerity in service,Faroukh Sunny. Group General Manager. Savoy Hotels – Dubai

10/10 Excellent

Juan, Toronto

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was treated like royalty and was appreciated. Thank you.
Stayed 3 nights in Feb 2024
Response from Savoy Hotels – Dubai on 2 Mar 2024
Dear Guest,Thank you for choosing to stay at the Savoy Crest Hotel and for taking the time to share your review. Our constant effort all across the Savoy Hotels is to create a relaxing environment and offer efficient, friendly and unobtrusive service with attention to details. It is a delight to note that every aspect of your experience was excellent. We have shared your feedback with the entire team and we are all humbled with your kind recognition.All of us at the Savoy look forward to welcoming you back soon. With sincerity in service,Faroukh Sunny Group General Manager Savoy Hotels – Dubai

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property nice and comfortable the staff awesome!!!
Stayed 5 nights in Feb 2024
Response from Savoy Hotels – Dubai on 22 Feb 2024
Dear Guest, Thank you for your wonderful endorsement of the Savoy Crest Hotel.We are glad that our personalized services offered to all guests at the Hotel has enhanced your overall stay experience. Team Savoy highly appreciates your gracious comments and we look forward to host you back.With sincerity in service,Faroukh Sunny Group General Manager Savoy Hotels – Dubai

10/10 Excellent

Devik

Stayed 1 night in Feb 2024
Response from Savoy Hotels – Dubai on 26 Mar 2024
Dear Guest, Thank you for posting the high ratings which is really appreciated. We hope to host you back at the Savoy Crest Hotel Apartments centrally located in Dubai, being close to BurJuman Mall and the Metro stations. With sincerity in service,Faroukh Sunny. Group General Manager. Savoy Hotels – Dubai

10/10 Excellent

Sharmil

Stayed 2 nights in Dec 2023
Response from Savoy Hotels – Dubai on 26 Dec 2023
Dear Guest,Thank you for your high ratings which motivates us to raise the service bar even higher.We hope to host you back at the Savoy Crest Hotel Apartments centrally located in Dubai, being close to BurJuman Mall and the Metro stations.With sincerity in service,Faroukh Sunny. Group General Manager. Savoy Hotels – Dubai

10/10 Excellent

arefin

Stayed 5 nights in Dec 2023
Response from Savoy Hotels – Dubai on 12 Dec 2023
Dear Guest,Thank you for your high ratings which motivates us to raise the service bar even higher.We hope to host you back at the Savoy Crest Hotel Apartments centrally located in Dubai, being close to BurJuman Mall and the Metro stations.With sincerity in service,Faroukh Sunny.Group General Manager.Savoy Hotels – Dubai

10/10 Excellent

Fiona

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very gracious staff. Efficient and personable.
Stayed 2 nights in Dec 2023
Response from Savoy Hotels – Dubai on 7 Dec 2023
Dear Guest,Thank you for the high ratings. We are delighted to know that you enjoyed the hospitality and services provided during your stay and that we have met your expectations at Savoy Crest Hotel.We have shared your sentiments and it really means a lot to all of us. We look forward to host you back.With sincerity in service,Faroukh Sunny. Group General Manager Savoy Hotels – Dubai

8/10 Good

Zuhair

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is based in a residential area and it’s quite a walk (15 mins) to Burjuman mall. All the main restaurants are around the mall area. The hotel itself is very clean and staff and very helpful.
Stayed 4 nights in Oct 2023
Response from Savoy Hotels – Dubai on 1 Nov 2023
Dear Guest,Thank you for choosing to stay at the Savoy Crest Hotel and for taking the time to share your review. Our constant effort all across the Savoy Hotels is to create a relaxing environment and offer efficient, friendly and unobtrusive service with attention to details. It is a delight to note that every aspect of your experience was excellent. We have shared your feedback with the entire team and we are all humbled with your kind recognition.All of us at the Savoy look forward to welcoming you back soon. With sincerity in service,Faroukh Sunny Group General Manager Savoy Hotels – Dubai

10/10 Excellent

Anatolii

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service. Nice and clean. Highly recommended
Stayed 10 nights in Oct 2023
Response from Savoy Hotels – Dubai on 1 Nov 2023
Dear Guest,Thank you for staying at the Savoy Crest Hotel and for sharing your complimentary feedback.We are very happy to learn that you had a wonderful experience and that you were impressed with the Hotel and the service. The team at The Savoy is committed that our guests have a memorable experience and your feedback will encourage them to do even better. Thank you for highly recommending the Savoy Crest Hotel.We hope that you have many more opportunities to visit us again in the near future. We look forward to welcome you back. With sincerity in service,Faroukh Sunny Group General Manager Savoy Hotels – Dubai

10/10 Excellent

Oleg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Oct 2023
Response from Savoy Hotels – Dubai on 25 Oct 2023
Dear Guest,Thank you for your high ratings which motivates us to raise the service bar even higher.We hope to host you back at the Savoy Crest Hotel Apartments centrally located in Dubai, being close to BurJuman Mall and the Metro stations.With sincerity in service,Faroukh Sunny. Group General Manager. Savoy Hotels – Dubai

10/10 Excellent

Eryk

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is unique in Savoy Crest hotel, outstanding people! The hotel is extremely clean, the pool area is brilliant. I love staying at this hotel.
Stayed 5 nights in Mar 2023
Response from Savoy Hotels – Dubai on 20 Mar 2023
Dear Guest,All of us at Savoy Crest are really touched with the wonderful review.We are so glad to see that we could contribute towards making your entire trip much more special. We appreciate your kind words.Creating awesome memories is indeed our prime focus and your praise and recommendation is a huge inspiration for the team in this regard.The Savoy Hotels in Dubai eagerly awaits your return many more times!With sincerity in service,Faroukh Sunny Group General Manager Savoy Hotels – Dubai

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal
The hotel was sound, I was self catering and had a great stay. If you’re on a budget as I was, it would suit your needs perfectly. Staff are helpful and the term “never crowded on the extra mile” suits this staff to the point. Thank you
Stayed 1 night in Jun 2022
Response from Savoy Hotels – Dubai on 4 July 2022
Dear Guest, Thank you for your review. Your heart-warming praise and kind words of appreciation have been received with humble gratitude and genuine delight by all of us at the Savoy Crest. We constantly strive to provide our guests with a memorable service experience and we are delighted that we were able to deliver this to you. Many thanks once again for taking the time to write this review. We are so proud to have you as an ambassador of the Savoy Hotels in Dubai and hope to welcome you back soon. With sincerity in service, Faroukh Sunny Group General Manager Savoy Hotels – Dubai

10/10 Excellent

Kade Barry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean place and helpful and polite staff. I love the place 100%
Stayed 4 nights in Apr 2022
Response from Savoy Hotels – Dubai on 18 Apr 2022
Dear Guest, Thank you for your review and positive comments. All our staffs believe and practice our service philosophy very passionately - WWW (Whatever and Whenever you Want). We have shared your compliments with all the staffs which has been a tremendous source of inspiration for all. We look forward to welcome you back. With sincerity in service, Faroukh Sunny Group General Manager Savoy Hotels – Dubai

8/10 Good

Vijay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and nice rooms.
Stayed 3 nights in Feb 2022
Response from Savoy Hotels – Dubai. on 30 Mar 2022
Dear Guest, Thank you for your feedback and we are genuinely happy to learn that you had an enjoyable stay with us. The staffs are humbled with your high ratings and recognition which inspires all of us to deliver service of excellence. We appreciate the opportunity you have given us to serve you and we look forward to host you back at the Savoy Crest Hotel centrally located in Bur Dubai, being close to BurJuman Mall and the Metro stations. With sincerity in service, Faroukh Sunny. Group General Manager. Savoy Hotels – Dubai.

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing. Friendly staff
Stayed 6 nights in Dec 2021
Response from Savoy Hotels – Dubai on 13 Dec 2021
Dear Guest, Thank you for taking the time to post this review on your stay experience with us at the Savoy Crest Hotel. We are delighted to learn that you left with a positive impression of the hotel staff and its services. We are grateful for your kind words of appreciation. We hope to continue being the preferred hotel for all your future stays. With sincerity in service, Faroukh Sunny Group General Manager Savoy Hotels – Dubai

10/10 Excellent

Supresh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent !!
Excellent property but the construction work around made it too noisy in da morning so please avoid those rooms.
Stayed 2 nights in Mar 2020
Response from Savoy Hotels – Dubai on 22 Mar 2020
Dear Guest, Thank you for your review of The Savoy Crest Hotel. We enjoyed learning that you found our hotel and service standards to be consistent enough to merit recommendation. We can always provide rooms on the rear side of the building away from the main road if requested. We value your positive feedback and it will be our endeavour to continue being your preferred hotel in Dubai. We all look forward to welcome you back soon! With sincerity in service, Faroukh Sunny Group General Manager Savoy Hotels – Dubai

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 28 nights in Feb 2020
Response from Savoy Hotels – Dubai on 7 Mar 2020
Dear Guest, Thank you for your high ratings which motivates us to raise the service bar even higher. We hope to host you back at the Savoy Crest Hotel Apartments centrally located in Bur Dubai, being close to BurJuman Mall and the Metro stations. With sincerity in service, Faroukh Sunny. Group General Manager. Savoy Hotels – Dubai

10/10 Excellent

Bhabinder

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Book it now
Pleasant very helpfull gym 24 hrs Pool 8 am till 11pm What more do you want Great location
Stayed 6 nights in Feb 2020
Response from Savoy Hotels – Dubai on 29 Feb 2020
Dear Guest, Thank you for your feedback and we are genuinely happy to learn that you had an enjoyable stay with us. We appreciate the opportunity you have given us to serve you and we look forward to host you back at the Savoy Crest Hotel centrally located in Bur Dubai, being close to BurJuman Mall and the Metro stations. With sincerity in service, Faroukh Sunny. Group General Manager. Savoy Hotels – Dubai.

10/10 Excellent

Toni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent apartment hotel for families
Excellent apartment hotel, where everything is kept in nice condition and service is superb. Big rooms with proper kitchen. Good quality breakfast too. Only poor noice cancellation between adjacent rooms and neighboring building construction was disturbing. Kids thought this should be five star hotel;-)
Stayed 3 nights in Feb 2020
Response from Savoy Hotels – Dubai on 11 Feb 2020
Dear Guest, Team Savoy is immensely happy to receive such a warm endorsement of the Savoy Crest Hotel. Kind words of praise are the true accolades we earn for our untiring efforts. We are grateful to you for being our guest and for giving us the opportunity to be of service to you. At the Savoy Crest, our young passionate staffs are the pillar of service excellence and without their constant efforts we will not be able to deliver our Heartfelt Hospitality to our guests. Your generous recognition of their dedicated services is therefore humbly appreciated. We can always offer our guests a room on the rear side which has minimum noise levels. We value your positive recognition and most eagerly look forward to welcome you all back to your ‘preferred home’ in Dubai soon again. With sincerity in service, Faroukh Sunny. Group General Manager Savoy Hotels – Dubai

8/10 Good

Kenton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Many pluses to this well-placed affordable hotel
A really nice hotel with friendly, caring and helpful staff. The breakfast was great and the WiFi worked pretty well. Hotel is also fairly close to a great walkable neighborhood and a metro station. There was a building under construction across the street. Construction noise started by 7 or 8 each morning. If it weren’t for the noise, the hotel would have been the ideal place for our 5 nights in Dubai. After check in, I submitted feedback through this site commenting about the location of the room being near the elevators and cleaning closet. The same day we were offered to change rooms. I appreciate that the management of the hotel made an effort to try to satisfy us. I would stay at this hotel again. I would hope that the construction noise would be a thing of the past, and I would also expect to pay a good deal more than we paid for our stay this time. Keep up the good work, Savoy Crest!
Stayed 5 nights in Jan 2020
Response from Savoy Hotels – Dubai on 8 Feb 2020
Dear Guest, It is heartening to read a detailed review of your recent stay at The Savoy Crest Hotel. Thank you for taking the time to share your wonderful experience with us and for giving us the opportunity to be of service to you. We are delighted to know that the service was well received by you. At the Savoy, each one of us is passionate about our work and strive to receive warm appreciation from our esteemed guests. The entire team at Savoy Crest are immensely happy to know that our untiring efforts scored high on your expectations. We hope to remain your preferred hotel in Dubai and look forward to welcome you back soon again. With sincerity in service, Faroukh Sunny. Group General Manager Savoy Hotels – Dubai

8/10 Good

Vitaliy, New York

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are courteous, helpful and extremely attentive to your needs. Great location. 10 min walk to Al Fahidi metro station, 5 min to 24-hour supermarket and approx 20 minutes away from famous and historical Al Seef Market.
Stayed 3 nights in Jan 2020
Response from Savoy Hotel Apartments – Dubai on 22 Jan 2020
Dear Guest, It is most kind of you to share your experience with other guests and we appreciate you for taking your valuable time to write this review. Savoy Crest Hotel strives to blend service & comfort with efficiency at the hands of enthusiastic staff offering a warm welcome and unparalleled levels of hospitality. Thank you for your generous words of appreciation for all the staffs which means a lot to us. We look forward to welcome you back to your home at the Savoy Crest Hotel. With sincerity in service, Faroukh Sunny. Group General Manager Savoy Hotel Apartments – Dubai

10/10 Excellent

Ibrahim, Riyadh

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Great service, wonderful staff, friendly environment
Stayed 7 nights in Jan 2020
Response from Savoy Hotel Apartments – Dubai on 18 Jan 2020
Dear Guest, Thank you for taking the time to share your feedback. The team is delighted to learn that they could cater to your expectations of an ideal and comfortable stay. Your compliments have been gratefully received by the team. We await your return for another memorable stay. With sincerity in service, Faroukh Sunny Group General Manager Savoy Hotel Apartments – Dubai

8/10 Good

Velayuthan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall Very Good
Friendly staff Good room with all facilities Burjuman metro drop service provided by hotel Negative - wifi is not stable
Stayed 1 night in Dec 2019
Response from Savoy Hotel Apartments – Dubai. on 28 Dec 2019
Dear Guest, Thank you for your kind, positive and generous comments which we shall treasure greatly. At the Savoy we make it our mission to ensure that all the requirements of our guests are met promptly. We have alerted our IT Manager to look into the WiFi issue faced in your room. We could not find any anomaly with the signal strength and internet speed. We have nevertheless kept the room under observation. At the Savoy, we take every comment and observation as a challenge to improve. We look forward to host you back at the Savoy Crest Hotel Apartments centrally located in Bur Dubai, being close to BurJuman Mall and the Metro stations. With sincerity in service, Faroukh Sunny. Group General Manager. Savoy Hotel Apartments – Dubai.

10/10 Excellent

AHanouf, New York

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Amazing service. Clean room. Recommended
Stayed 11 nights in Nov 2019
Response from Savoy Hotel Apartments - Dubai on 11 Dec 2019
Dear Guest, It was wonderful to have you stay at The Savoy Crest Hotel. Thank you for taking the time to share your experience and review. We are excited to receive your generous words of appreciation and valued patronage. We are also delighted that we lived up to your expectations and that you had a memorable stay. Your sentiments have been shared with the team and they are so happy to know that their efforts have been appreciated. This is your home and we look forward to welcome you back. With sincerity in service, Faroukh Sunny Group General Manager Savoy Hotel Apartments – Dubai

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just a great place to stay and very reasonable. We liked that it was very close to just about everything we wanted to see and do.
Stayed 3 nights in Nov 2019
Response from Savoy Hotel Apartments - Dubai on 4 Dec 2019
Dear Guest, Thank you for the high ratings. We feel privileged that you have considered writing this review. We are delighted to know that you enjoyed the hospitality and services provided during your stay and that we have met your expectations at Savoy Crest Hotel Apartments. Personalized and dedicated care for our guests are part of ‘The Savoy Ethos’ and we are blessed to have a team, who go the extra mile to create lasting memories for our guests. We have shared your sentiments and it really means a lot to all of us. Thank you for your generous words of appreciation, highlighting the touch points that added value to your stay. We look forward to host you back. With sincerity in service, Faroukh Sunny. Group General Manager Savoy Hotel Apartments – Dubai

6/10 Okay

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Staff & service
The property had ants every time we had food in the room. The iron board and the cloth drying stand had rust on them. Price is a bit too high for what we get. This is a two star hotel.
Stayed 8 nights in Nov 2019
Response from Faroukh Sunny. on 2 Dec 2019
Dear Guest, Thank you for your candid comments. We wish you had reported this to our 24-hour Duty Manager / Reception / Housekeeping at the hotel. Nothing was ever reported to offer you an immediate alternate room. Since you have posted this review under Anonymous, we cannot identify the particular room you have stayed in. The Hotel Management has nevertheless carried out a detailed service Audit in all the 112 rooms to locate and identify your observations. We could not find any anomaly. The hotel has a monthly Pest control procedure in place and we have never received any ant issues reported from any of the guests at Savoy Crest. At the Savoy, we take every criticism and complaint as a challenge to improve. We look forward to welcome you back in any of the 4 Savoy Hotels in Dubai. With sincerity in service, Faroukh Sunny. Group General Manager Savoy Hotel Apartments.

10/10 Excellent

Yan Hsin

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Stayed 3 nights in Nov 2019
Response from Savoy Hotel Apartments - Dubai on 26 Nov 2019
Dear Guest, Thank you for staying at The Savoy Crest Hotel and for sharing your complimentary feedback. We are very happy to read that you had a wonderful experience and that you were impressed with the Hotel and the service. The team at The Savoy is committed that our guests have a memorable experience and your feedback will encourage them to do even better. Thank you for highly recommending The Savoy Crest Hotel. We hope that you have many more opportunities to visit us again in the near future. We look forward to welcome you back. With sincerity in service, Faroukh Sunny Group General Manager Savoy Hotel Apartments – Dubai

10/10 Excellent

Abdulsalam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Place to be
Best of the best Their services are superb. Receptionist are friendly and kind.
Stayed 1 night in Nov 2019
Response from Savoy Hotel Apartments - Dubai on 25 Nov 2019
Dear Guest, Thank you for choosing to stay at the Savoy Crest Hotel and for taking the time to share your review. Our constant effort all across the Savoy Hotels is to create a relaxing environment and offer efficient, friendly and unobtrusive service with attention to details. It is a delight to note that every aspect of your experience was excellent. We have shared your feedback with the entire team and they are humbled by your praise and recognition. All of us at the Savoy look forward to welcoming you back soon. With sincerity in service, Faroukh Sunny Group General Manager Savoy Hotel Apartments – Dubai

10/10 Excellent

Mosab

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!... I did not expect it to be that good
This hotel apartment is really an exceptional one, staff is very helpful they make extra sure that you are welcomed and happy. its a place I would recommend and definitely will visit this hotel apartment once again.
Stayed 5 nights in Nov 2019
Response from Savoy Hotel Apartments – Dubai on 29 Dec 2019
Dear Guest, Thank you for your review. Your heart-warming praise and kind words of appreciation have been received with humble gratitude and genuine delight by all of us at the Savoy Crest. We constantly strive to provide our guests with a memorable service experience and we are delighted that we were able to deliver this to you. Many thanks once again for taking the time to write this review. We are so proud to have you as an ambassador of The Savoy Hotels in Dubai and hope to welcome you back soon. With sincerity in service, Faroukh Sunny Group General Manager Savoy Hotel Apartments – Dubai

10/10 Excellent

Ahmad Walid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
We were on a family trip and stayed 7 nights in this hotel apartments. 1. Amazing staff who made sure we had a pleasant stay round the clock. 2. Clean rooms with daily housekeeping and clean towels. 3. Provided a crib for my 7 month old son. 4. They provided me a second access card because I went for smoking outside regularly and didn't want to disturb family. 5. Free parking! My friends and family could easily come meet us without looking for parking in this busy area. 6. They have a gym, a swimming pool and a pool attendant on the roof top. 7. The rooms were equipped with a decent size fridge, iron/ironing table, safe, hangers, washer/dryer, sink, stove, microwave, kettle, appliances and many more. Overall we had an excellent experience and would definitely book this place on our next family trip to Dubai.
Stayed 6 nights in Nov 2019
Response from Savoy Hotel Apartments - Dubai on 13 Nov 2019
Dear Guest, Thank you for choosing The Savoy Crest Hotel Apartments. We all are grateful for having the opportunity to host you. The Savoy experience is all about people working together to create beautiful memories for all our guests and we are delighted to note that we were able to make your experience so enjoyable. Your kind and generous comments are much appreciated and a great source of team motivation. Many thanks once again for taking the time to write this review. We are so proud to have you as an ambassador of The Savoy Crest Hotel in Dubai and hope to welcome you back soon. With sincerity in service, Faroukh Sunny Group General Manager Savoy Hotel Apartments – Dubai

10/10 Excellent

Verified traveller

Stayed 6 nights in Oct 2019
Response from Savoy Hotel Apartments - Dubai on 10 Nov 2019
Dear Guest, Thank you for your high ratings which motivates us to raise the service bar even higher. We hope to host you back at the Savoy Crest Hotel Apartments centrally located in Bur Dubai, being close to BurJuman Mall and the Metro stations. With sincerity in service, Faroukh Sunny. Group General Manager. Savoy Hotel Apartments - Dubai.

8/10 Good

SirEdwins, LOS Angeles, CA

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Washing machine. Studio with no balcony. Window view to a wall.
Stayed 11 nights in Oct 2019
Response from Savoy Hotel Apartments - Dubai on 27 Oct 2019
Dear Guest, All of us at Savoy Crest are really touched by the wonderful review. We are so glad to see that we could contribute towards making your entire trip much more special. We appreciate your kind words. Creating awesome memories is indeed our prime focus and your praise and recommendation is a huge inspiration for the team in this regard. The Savoy Hotels in Dubai eagerly awaits your return many more times! With sincerity in service, Faroukh Sunny Group General Manager Savoy Hotel Apartments – Dubai

10/10 Excellent

Darwin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staffs
We booked for a studio apartment but upon check-in, we were upgraded to 1 bedroom. We stayed for 5 days and during our last day, we were afforded 4 hours late check out. The staffs were amazing! They are 5 stars. They make sure that you always feel welcome and comfortable. They are always willing to assist. My son got sick during our stay and we received (delivered to our room) a 'get well soon package'. My son was crying in the lobby when we were waiting for our transportation and they gave him a toy, not only once but twice. Special shout out to Perves who was always there offering his assistance and always checking if we are fine. Breakfast is great but would have been better if they have different daily menus.
Stayed 5 nights in Oct 2019
Response from Savoy Hotel Apartments - Dubai on 19 Oct 2019
Dear Guest, Thank you for your positive comments and high ratings. The staff members are indeed excited to receive your warm appreciation which really means a lot to us. We look forward to welcome you back to experience our genuine Heartfelt Hospitality at the Savoy Crest Hotel Apartments centrally located in Bur Dubai, being close to BurJuman Mall and the Metro stations. With sincerity in service, Faroukh Sunny. Group General Manager. Savoy Hotel Apartments – Dubai.

10/10 Excellent

Folayemisi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Aug 2019
Response from Savoy Hotel Apartments - Dubai on 21 Aug 2019
Dear Guest, Thank you for your high ratings which motivates us to raise the service bar even higher. We hope to host you back at the Savoy Crest Hotel Apartments centrally located in Bur Dubai, being close to BurJuman Mall and the Metro stations. With sincerity in service, Faroukh Sunny. Group General Manager. Savoy Hotel Apartments - Dubai.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay. Comfortable and friendly staff
Stayed 4 nights in Jun 2019
Response from Savoy Hotel Apartments - Dubai on 17 June 2019
Dear Guest, Thank you for your review and positive comments. All our staffs believe and practice our service philosophy very passionately - WWW (Whatever and Whenever you Want). We have shared your compliments with all the staffs which has been a tremendous source of inspiration for all. We look forward to the pleasure of having you stay with us. With sincerity in service, Faroukh Sunny Group General Manager Savoy Hotel Apartments – Dubai c

10/10 Excellent

Ufuoma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
THIS PLACE IS BEAUTIFUL
it was amazing! the room was a tad smaller than it appeared but it was clean and very safe for my kids. the pool on the roof top was well kept. reception; beautiful and staff are very courteous. my kids got teddy gifts too. i will stay here again.
Stayed 5 nights in Jun 2019
Response from Savoy Hotel Apartments - Dubai on 12 June 2019
Dear Guest, Thank you for your feedback and we are genuinely happy to learn that you had an enjoyable stay with us. We appreciate the opportunity you have given us to serve you and we look forward to host you back at the Savoy Crest Hotel Apartments centrally located in Bur Dubai, being close to BurJuman Mall and the Metro stations. With sincerity in service, Faroukh Sunny. Group General Manager. Savoy Hotel Apartments – Dubai. w

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom e barato
Equipe extremamente atenciosa. Hotel não tão próximo do metrô, mas para as atividades de turismo nos pegavam no hotel e táxi é a melhor opção de deslocamento na cidade. Há 10 minutos a pé do Burjuman Mall, e supermercado próximos também. Café da manhã bastante variado com ótimas opções. O único ponto negativo é o sinal de wifi muito instável e ausente em vários momentos, praticamente só funciona bem na recepção do hotel.
Stayed 4 nights in May 2019
Response from Savoy Hotel Apartments - Dubai on 10 June 2019
Dear Guest, Thank you for your high ratings and positive comments. We have alerted our IT Manager to immediately check the WiFi in your room. We are keeping the same under observation. We always look forward to our guests’ comments which give us a direction to improve our standards and raise the service bar even higher. We hope to host you back at the Savoy Crest Hotel Apartments centrally located in Bur Dubai, being close to BurJuman Mall and the Metro stations. With sincerity in service, Faroukh Sunny Group General Manager Savoy Hotel Apartments – Dubai

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing, very very helpful, polite and always had a smile.
Stayed 2 nights in Jun 2019
Response from Savoy Hotel Apartments - Dubai on 8 June 2019
Dear Guest, Thank you for your review. Your heart-warming praise and kind words of appreciation have been received with humble gratitude and genuine delight by all of us at the Savoy Crest. We constantly strive to provide our guests with a memorable service experience and we are delighted that we were able to deliver this to you. Many thanks once again for taking the time to write this review. We are so proud to have you as an ambassador of The Savoy Hotels in Dubai and hope to welcome you back soon. With sincerity in service, Faroukh Sunny Group General Manager Savoy Hotel Apartments – Dubai d

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location with quick access to most places. Nearest to airport and quiet place.!!
Stayed 3 nights in May 2019
Response from Savoy Hotel Apartments - Dubai on 23 May 2019
Dear Guest, Thank you for your positive comments and high ratings. We look forward to welcome you back to experience our genuine Heartfelt Hospitality at the Savoy Crest Hotel Apartments centrally located in Bur Dubai, being close to BurJuman Mall and the Metro stations. With sincerity in service, Faroukh Sunny. Group General Manager. Savoy Hotel Apartments – Dubai.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were polite and very helpful. The location is good. It was abit noisy due to some const4uction work outside
Stayed 8 nights in Apr 2019
Response from Savoy Hotel Apartments- Dubai. on 25 Apr 2019
Dear Guest, Thank you for having given us the opportunity to host you at the Savoy Crest. All our staff members are committed to provide our guests with WWW service. Whatever and Whenever you Want. We humbly believe that it is our service attitude that differentiates Savoy from other hotels in the region. Your kind comments have assured us and motivated us further. We look forward to welcome you back to any of the 4 Savoy Hotels in Dubai. With sincerity in service, Faroukh Sunny. Group General Manager. Savoy Hotel Apartments – Dubai. 2

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019
Response from Savoy Hotel Apartments - Dubai on 20 Apr 2019
Dear Guest, Thank you for your high ratings which motivates us to raise the service bar even higher. We hope to host you back at the Savoy Crest Hotel Apartments centrally located in Bur Dubai, being close to BurJuman Mall and the Metro stations. With sincerity in service, Faroukh Sunny. Group General Manager. Savoy Hotel Apartments - Dubai.

8/10 Good

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service with a smile!
The staff is amazing! We stayed because my husband was having back surgery at a local hospital, and they worked really hard to make sure he was comfortable- even bringing a lounge chair from the pool area to our room! We were completely impressed with their customer service!
Stayed 13 nights in Mar 2019
Response from Savoy Hotel Apartments - Dubai on 30 Mar 2019
Dear Guest, Your comments have really touched us. We are indeed overwhelmed to receive your generous review. All the staffs are very sensitive to the needs of the guests especially when they are away from home. It is our mission to ensure that all guests are made to feel as a family away from a family. We look forward to hosting you back at the Savoy Crest Hotel Apartments centrally located in Bur Dubai, being close to BurJuman Mall and the Metro stations. With sincerity in service, Faroukh Sunny. Group General Manager. Savoy Hotel Apartments – Dubai. z

10/10 Excellent

Quintin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Super Hotel
The room was clean and the service great. The food at the breakfast bar was delicious. I highly recommend this hotel for travelers to Dubai.
Stayed 5 nights in Mar 2019
Response from Savoy Hotel Apartments - Dubai on 12 Mar 2019
Dear Guest, Thank you for your kind, positive and generous comments which will shall treasure greatly. At the Savoy we make it our mission to ensure that all the requirements of our guests are met promptly. We look forward to host you back at the Savoy Crest Hotel Apartments centrally located in Bur Dubai, being close to BurJuman Mall and the Metro stations. With sincerity in service, Faroukh Sunny. Group General Manager. Savoy Hotel Apartments – Dubai. y

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The condition of the hotel is old ,stain towels,dusty in the room.
Stayed 1 night in Feb 2019
Response from Savoy Hotel Apartments - Dubai. on 12 Feb 2019
Dear Guest, We really regret that we could not meet up to your expectations and tried to locate your booking for a service audit but was unable to do so as you have posted this review under Anonymous. At the Savoy Hotel Apartments, we take every comment as a challenge to improve. We hope you do give us an opportunity to host you back in any of the Savoy Hotel Apartments in future which are centrally located in Bur Dubai, being close to BurJuman Mall and the Metro stations. With sincerity in service, Faroukh Sunny. Group General Manager Savoy Hotel Apartments - Dubai.

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2019
Response from Savoy Hotel Apartments - Dubai on 30 Mar 2019
Dear Guest, Thank you for your high ratings which motivates us to raise the service bar even higher. We hope to host you back at the Savoy Crest Hotel Apartments centrally located in Bur Dubai, being close to BurJuman Mall and the Metro stations. With sincerity in service, Faroukh Sunny. Group General Manager. Savoy Hotel Apartments - Dubai.

6/10 Okay

Verified traveller

Good
The value of money more than hotel.
Stayed 1 night in Jan 2019
Response from Savoy Hotel Apartments - Dubai on 5 Jan 2019
Dear Guest, Thank you for your feedback and we are genuinely happy to learn that you had an enjoyable stay with us. We appreciate the opportunity you have given us to serve you and we look forward to host you back at the Savoy Crest Hotel Apartments centrally located in Bur Dubai, being close to BurJuman Mall and the Metro stations. With sincerity in service, Faroukh Sunny. Group General Manager. Savoy Hotel Apartments – Dubai. w

10/10 Excellent

Marco, Amsterdam, NL

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from the staff. Clean big apartment. Nice pool and always parking space available.
Stayed 12 nights in Dec 2018
Response from Savoy Hotel Apartments - Dubai on 5 Jan 2019
Dear Guest, Thank you for your taking the time to share your wonderful experience with us and for giving us the opportunity to be of service to you. We are delighted to know that the service was well received by you. At the Savoy, each one of us is passionate about our work and strive to receive warm appreciation from our esteemed guests. The entire team at Savoy Crest are immensely happy to know that our untiring efforts scored high on your expectations. We hope to remain your preferred hotel in Dubai and look forward to welcome you back soon again. With sincerity in service, Faroukh Sunny. Group General Manager Savoy Hotel Apartments – Dubai s

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Nov 2018
Response from Savoy Hotel Apartments - Dubai. on 8 Dec 2018
Dear Guest, Thank you for your high ratings which motivates us to raise the service bar even higher. We hope to host you back at the Savoy Crest Hotel Apartments centrally located in Bur Dubai, being close to BurJuman Mall and the Metro stations. With sincerity in service, Faroukh Sunny. Group General Manager. Savoy Hotel Apartments - Dubai.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smooth check in and very clean property Friendly staff
Stayed 1 night in Dec 2018
Response from Savoy Hotel Apartments - Dubai on 8 Dec 2018
Dear Guest, Thank you for your warm endorsement of The Savoy Crest Hotel and for being our guests. It is a pleasure to read that you enjoyed staying at our Hotel. We are happy that our comfort facilities, personalized and prompt services added to the success of your trip. Team Savoy sincerely appreciates your kind review and looks forward to welcome you back. With sincerity in service, Faroukh Sunny. Group General Manager Savoy Hotel Apartments – Dubai r

10/10 Excellent

Ateebuddin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2018
Response from Savoy Hotel Apartments - Dubai on 14 Nov 2018
Dear Guest, Thank you for your high ratings which motivates us to raise the service bar even higher. We hope to host you back at the Savoy Crest Hotel Apartments centrally located in Bur Dubai, being close to BurJuman Mall and the Metro stations. With sincerity in service, Faroukh Sunny. Group General Manager. Savoy Hotel Apartments - Dubai.