View from room

Reviews of DoubleTree by Hilton Sharjah Waterfront Hotel & Residences

4 out of 5
DoubleTree by Hilton Sharjah Waterfront Hotel & Residences
Plot 393, Jamal Abdul Nasser Street, Sharjah

Reviews

9.4

Exceptional

Rating 10 - Excellent. 78 out of 99 reviews" "
Rating 8 - Good. 12 out of 99 reviews" "
Rating 6 - Okay. 3 out of 99 reviews" "
Rating 4 - Poor. 4 out of 99 reviews" "
Rating 2 - Terrible. 2 out of 99 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dr. Akel

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and the view is excellent. Room was nicely cleaned and sized for two people. I loved the balcony as well whic is not a common feature of most hotels. Wonderful breakfast and many choices to eat. The management team has a great customer service orientation. I would definitely stay here again and recommend it to anyone who wants to visit Sharjah. Definitely four stars and possibly 4.5 stars.
Stayed 2 nights in Feb 2024
Response from Warm regards, Ligia Brasoveanu, General Manager on 4 Mar 2024
Dear. Dr. Akel,Thank you for sharing your fantastic experience at DoubleTree by Hilton Sharjah Waterfront Hotel & Residences. We're thrilled to receive your glowing five-star review!It brings us immense joy to know that you thoroughly enjoyed our prime location and the breathtaking views. Our team works diligently to maintain the highest standards of cleanliness and comfort, and we're delighted to hear that your room met your expectations. Additionally, your kind words about our team's dedication to providing exceptional customer service are appreciated. We will surely pass the compliments to them.Once again, thank you for choosing DoubleTree by Hilton Sharjah Waterfront Hotel & Residences. We eagerly await the opportunity to welcome you back for another memorable experience.

10/10 Excellent

Umar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10
Stayed 6 nights in Feb 2024
Response from Warm regards, Ligia Brasoveanu, General Manager on 28 Feb 2024
Dear Umar,Thank you for choosing DoubleTree by Hilton Sharjah Waterfront Hotel & Residences for your recent stay. We are thrilled to see your 5-star review! Your satisfaction is our top priority, and we are delighted to have met your expectations.We greatly appreciate your feedback and hope to welcome you back for another exceptional stay in the future.

10/10 Excellent

Gilbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second stay at the property and I enjoyed it as much as the first time. Friendly and capable staff, a nice location by Sharjah corniche, great view, bus connections to metro, good breakfast, a nice indoor pool for lap swimming.
Stayed 5 nights in Feb 2024
Response from Warm regards, Ligia Brasoveanu, General Manager on 26 Feb 2024
Thank you for sharing your experience with us. We are thrilled that you enjoyed your second stay at DoubleTree by Hilton Sharjah Waterfront Hotel & Residences just as much as the first time!Your kind words about our friendly and capable team members, the picturesque location by the Sharjah Corniche, and the breathtaking view mean the world to us. We strive to provide exceptional service to all our guests, and it's heartwarming to know that our efforts have made your stay memorable.We're delighted you found our breakfast offerings to your satisfaction and that you appreciated the convenience of location. Moreover, we're glad you had the chance to enjoy our indoor pool for lap swimming—it's always a pleasure to provide amenities that enhance our guests' experience.We look forward to welcoming you back and ensuring that each stay with us is as wonderful as the last.

10/10 Excellent

Akintayo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Glorious view.
A very restful stay in the heart of Sharjah. The view of Sharjah waterfront from our room was breathtaking. The staff were very friend and helpful. Would certainly visit again.
Stayed 1 night in Feb 2024
Response from Warm regards, Ligia Brasoveanu General Manager on 23 Feb 2024
Dear Akintayo,Thank you for choosing DoubleTree by Hilton Sharjah Waterfront Hotel & Residences and for sharing your experience.We are absolutely delighted you had a restful stay and enjoyed the breathtaking view of Sharjah waterfront from your room. Our goal is to provide our guests with a serene and comfortable environment where they can unwind and appreciate the beauty of their surroundings.Your kind words about our team mean the world to us. We take great pride in our team members who strive to deliver exceptional service with genuine warmth and hospitality. Knowing that their efforts contributed to making your stay memorable is truly rewarding.We are thrilled to learn that you would consider visiting us again. We would be honored to welcome you back and create another unforgettable experience.Once again, thank you for your outstanding review and for choosing DoubleTree by Hilton Sharjah Waterfront Hotel & Residences. We look forward to the pleasure of serving you again soon.

10/10 Excellent

Nagina

Stayed 5 nights in Feb 2024
Response from Warm regards, Ligia Brasoveanu, General Manager on 26 Feb 2024
Dear Nagina,Thank you for taking the time to provide us with your feedback regarding your recent stay at DoubleTree by Hilton Sharjah Waterfront Hotel & Residences.We are delighted you had a perfect experience during your time with us. Your satisfaction is our utmost priority, and we are glad we met your expectations. We look forward to welcoming you back for another exceptional stay soon!

10/10 Excellent

Mahtab

Stayed 2 nights in Dec 2023
Response from Warm regards, Ligia Brasoveanu General Manager on 19 Feb 2024
Dear Mahtab,Thank you for taking the time to provide feedback on your recent stay at DoubleTree by Hilton Sharjah Waterfront Hotel & Residences. We greatly appreciate your perfect score!Your satisfaction is our top priority, and we're thrilled you had an exceptional experience during your stay. We strive to deliver unparalleled hospitality and ensure that every aspect of your stay exceeds your expectations.We hope to welcome you back again soon for another memorable stay.

10/10 Excellent

Uchenna

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is great and looks exactly like in the pictures. Excellent service and staff, quiet rooms, very clean, marina view, walking distance to all amenities, close to the Dubai airport, it was perfect for me, generally. Thank you for having such a lovely hotel!
Stayed 2 nights in Feb 2024
Response from Warm regards, Ligia Brasoveanu General Manager on 9 Feb 2024
Thank you so much for taking the time to share your delightful feedback with us! We are thrilled to hear that your stay at DoubleTree by Hilton Sharjah Waterfront Hotel & Residences was nothing short of perfect.It brings us immense joy to know that our hotel exceeded your expectations and that you found our facilities as depicted in the pictures. Providing excellent service is our top priority, and we are delighted that our staff contributed to making your stay memorable.We are pleased to learn that you enjoyed the tranquility of our rooms, the cleanliness of our property, and the breathtaking view. Our convenient location, within walking distance to all amenities and proximity to Dubai Airport, makes us an ideal choice for travelers like yourself.Your kind words serve as a tremendous motivation for our team to continue delivering exceptional hospitality experiences. We are truly grateful for your patronage and look forward to welcoming you back for another outstanding stay soon.Thank you again for choosing DoubleTree by Hilton Sharjah Waterfront Hotel & Residences. It was our pleasure to have you as our guest!

10/10 Excellent

Krunal Sureshkumar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Specious room excellent staff
Stayed 6 nights in Jan 2024
Response from Kind Regards, Ligia Brasoveanu General Manager on 2 Feb 2024
Dear Krunal,Thank you so much for taking the time to share your wonderful review on Expedia! We are thrilled you enjoyed your stay at DoubleTree by Hilton Sharjah Waterfront Hotel & Residences.It brings us immense joy to know that you found our rooms spacious and our team excellent. Providing a comfortable and welcoming environment is our top priority, and your positive feedback reaffirms that we are on the right track.We truly appreciate your kind words and will be sure to pass along your compliments to our dedicated team. It's our pleasure to have had the opportunity to make your stay memorable.We look forward to welcoming you back to our hotel in the future. If there's anything specific you love or any additional feedback you'd like to share, please feel free to let us know. Your satisfaction is our utmost priority.Thank you again for choosing DoubleTree by Hilton Sharjah Waterfront Hotel & Residences. We appreciate your patronage and hope to have the pleasure of hosting you again soon!

10/10 Excellent

hani

Liked: Staff & service, amenities, property conditions & facilities
It was a great stay for me and my family. Very nice and professional staff. Recommended.
Stayed 7 nights in Jan 2024
Response from Kind Regards, Ligia Brasoveanu General Manager on 18 Jan 2024
Dear Hani,Thank you so much for taking the time to share your wonderful feedback following your recent stay at the DoubleTree by Hilton Sharjah Waterfront Hotel & Residences! We are delighted you and your family had a great experience with us.Our team is committed to providing exceptional service, and it's rewarding to know that our efforts have left a positive impression on you. Your kind words about our team being nice and professional are greatly appreciated as we strive to create a warm and welcoming atmosphere for all our guests.We are thrilled that you found our hotel to be recommendable, and we sincerely hope to have the pleasure of welcoming you and your family back for another enjoyable stay in the future. If there's anything specific that stood out during your visit and made it memorable, please feel free to share it with us. Your feedback is invaluable as we continuously work to exceed our guests' expectations.Once again, thank you for choosing DoubleTree by Hilton Sharjah Waterfront Hotel & Residences. We look forward to the opportunity of hosting you again and ensuring that your next stay is just as exceptional as this one!

10/10 Excellent

Nadeem, Doha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
the hotel was quite basic in terms of facilities and room equipment/furniture. also, the room was small compared to similar hotels in UAE and the region. customer care was quite slow and somehow odd. For example, I requested extra pillows (pillows were very thin and uncomfortable) when I arrived late evening but I had to make three calls to front desk (AND 45 minutes waiting) to get the pillows delivered to the room! another odd thing: I asked for a couple of table spoons to use, but I was told there'll be a charge for the spoons! fair enough they retracted from the charge when I expressed my disappointment and dismay! Apart form that, hotel location is very good and valet service was very good.
Stayed 3 nights in Jan 2024
Response from Kind Regards, Ligia Brasoveanu General Manager on 9 Jan 2024
Dear Nadeem,Thank you so much for sharing your feedback on your recent stay at the DoubleTree by Hilton Sharjah Waterfront Hotel & Residences. We truly appreciate your detailed review and are delighted to hear that you enjoyed the excellent location and appreciated the valet service.We also appreciate your candid insights regarding the facilities and room equipment/furniture. We understand the importance of these aspects in enhancing our guests' experience, and we will certainly consider your comments as we continue to improve our offerings.We sincerely apologize for the inconvenience you faced with our Guest Services and the delay in fulfilling your requests. Rest assured, we've shared your feedback with our team and are actively working on improving our responsiveness and service efficiency. We understand the importance of promptly addressing our guests' needs and are committed to making the necessary adjustments.Regarding the incident with the tablespoons, we apologize for any confusion and inconvenience caused. We have taken note of your concerns and will review our policies to ensure a smoother experience for our guests in the future.Your feedback is invaluable to us, and we are grateful for the opportunity to address these areas for improvement. We hope to have the chance to welcome you back in the future, where we can showcase the positive changes we've implemented based on your valuable input.Thank you again for choosing DoubleTree by Hilton Sharjah Waterfront Hotel & Residences. We look forward to the opportunity to exceed your expectations on your next visit.

10/10 Excellent

kevin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Kind Regards, Ligia Brasoveanu General Manager on 8 Jan 2024
Dear Kevin,Thank you so much for the glowing review! We appreciate your stay at DoubleTree by Hilton Sharjah Waterfront Hotel & Residences. Your positive rating means the world to us. If there's anything specific you loved about your experience or if you have any feedback to share, we'd love to hear it. We hope to welcome you back soon for another fantastic stay!

10/10 Excellent

Verified traveller

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Sharjah - 15 min from DXB Airport
Clean Hotel. Friendly staff at front desk, housekeeping, valet, and restaurant. In and out a little difficult with a larger cars. Food at restaurant good.
Stayed 6 nights in Dec 2023
Response from Kind Regards, Ligia Brasoveanu General Manager on 2 Jan 2024
That's fantastic news! Thank you so much for your kind words and glowing review of your stay at the DoubleTree by Hilton Sharjah Waterfront Hotel & Residences. We're thrilled you found our hotel clean and our team across various departments friendly and accommodating. We've noted your feedback about larger cars and are looking into ways to make the in-and-out process smoother for all our guests.We're delighted that you enjoyed the culinary offerings at our restaurant as well! Our team works hard to ensure a memorable dining experience for all our guests.We appreciate you choosing to stay with us and taking the time to share your wonderful experience. We hope to have the pleasure of welcoming you back for another fantastic stay soon!

10/10 Excellent

Sujosh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023
Response from Kind Regards, Ligia Brasoveanu General Manager on 21 Dec 2023
Dear Sujosh,That's fantastic news! Thank you for taking the time to leave such a perfect rating. We're delighted you had an exceptional stay at DoubleTree by Hilton Sharjah Waterfront Hotel & Residences. Your feedback means a lot to us, and we hope to welcome you back for another fantastic experience soon!

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Kind Regards, Ligia Brasoveanu General Manager on 13 Dec 2023
Dear Ms. Lisa,Wow, thank you so much for the perfect review! Your satisfaction means the world to us, and we're thrilled to hear that your stay at DoubleTree by Hilton Sharjah Waterfront Hotel & Residences was exceptional. We hope to welcome you back for another fantastic experience soon!

10/10 Excellent

Ayman

Stayed 1 night in Nov 2023
Response from Kind Regards, Ligia Brasoveanu General Manager on 18 Dec 2023
Dear Mr. Ayman,That's fantastic news! We're thrilled to hear about your perfect experience at DoubleTree by Hilton Sharjah Waterfront Hotel & Residences. Thank you for choosing to stay with us and for taking the time to leave such a great review on Expedia. We're delighted that everything met or exceeded your expectations during your time with us. Your satisfaction is our top priority, and we hope to have the pleasure of welcoming you back for another exceptional stay soon!

10/10 Excellent

Khaled

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, every thing is around the hotel. I asked a late checkout but they refused that.
Stayed 3 nights in Nov 2023
Response from Kind Regards, Ligia Brasoveanu General Manager on 29 Nov 2023
Dear Mr. Khaled,We are thrilled you found our DoubleTree by Hilton Sharjah Waterfront Hotel & Residences exceptionally clean and enjoyed the convenient location! Your positive feedback means the world to us.We're also sorry to hear about the inconvenience regarding the late checkout request. We strive to accommodate our guests' requests whenever possible and will consider this feedback to enhance our service in the future.We hope to welcome you back for another fantastic stay soon!

10/10 Excellent

Abdi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to the waterfront with good view. Breakfast buffet was very nice and facilities are good
Stayed 3 nights in Nov 2023
Response from Kind Regards, Ligia Brasoveanu General Manager on 24 Nov 2023
Dear Abdi,Thank you so much for sharing your lovely feedback on your recent stay at DoubleTree by Hilton Sharjah Waterfront Hotel & Residences. We are delighted to hear that you had such a positive experience.It's fantastic to know that you enjoyed the waterfront's beautiful views and found our hotel nice and clean. We're especially thrilled that you appreciated the breakfast buffet at Majdolin Restaurant – we strive to provide a diverse and delicious dining experience for all our guests.Your kind words about the facilities and the excellent view are appreciated. We are committed to providing a memorable and comfortable stay for all our guests, and we're thrilled to learn that we succeeded in doing so for you.Once again, thank you for choosing DoubleTree by Hilton Sharjah Waterfront Hotel & Residences for your stay. We look forward to welcoming you back for another exceptional experience soon.

10/10 Excellent

Adel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Kind Regards,Ligia Brasoveanu General Manager on 16 Nov 2023
Thank you for choosing DoubleTree by Hilton Sharjah Waterfront Hotel & Residences for your recent stay and rating your experience with us on Hotels.com. We are thrilled you had a perfect experience and enjoyed your time at our hotel.We appreciate your perfect rating and are delighted that we could provide you with a memorable experience.We hope to have the pleasure of welcoming you back for another fantastic stay soon!

10/10 Excellent

Hyejin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing trip
All service was excellent from hygiene to kindness and food too. Definitely will stay here again and also recommend people i know of this hotel when they come to Sharjah.
Stayed 11 nights in Oct 2023
Response from Kind Regards,Ligia Brasoveanu General Manager on 15 Nov 2023
Dear Ms. Hyejin,Thank you so much for sharing your wonderful experience at DoubleTree by Hilton Sharjah Waterfront Hotel & Residences. We are thrilled to receive your Hotels.com perfect rating and your kind comments.It brings us immense joy to hear that you found our services, hygiene standards, and the kindness of our team to be excellent. Providing exceptional experiences to our guests is always our top priority, and we are delighted that we could meet your expectations.We appreciate your recommendation and are honored that you would consider staying with us again. Our goal is to create memorable stays, and your positive feedback motivates us to continue delivering the highest level of service.We look forward to welcoming you back to DoubleTree by Hilton Sharjah Waterfront Hotel & Residences in the future.Once again, thank you for choosing our hotel and sharing your positive experience.

10/10 Excellent

Angela Chi Fun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really like this hotel overall. It is so clean and the staffs are helpful and friendly. The front desk staff, Melody, was so helpful to connect us with the tour company. Akash was so enthusiastic to take care of our luggages on the days when we checked in and out of the hotel. We definitely will stay at this hotel again.
Stayed 1 night in Nov 2023
Response from Kind Regards,Ligia Brasoveanu General Manager on 15 Nov 2023
Dear Angela,Thank you for sharing your wonderful experience at DoubleTree by Hilton Sharjah Waterfront Hotel & Residences on Expedia. We are thrilled that you had a perfect stay and that our hotel exceeded your expectations.It's heartening to hear that you appreciated the cleanliness of our property and found our team helpful and friendly. We take great pride in maintaining high standards of cleanliness and providing exceptional service, and it's always rewarding to see our efforts reflected in our guests' positive experiences.We're delighted that Melody and Akash stood out during your stay. Melody's dedication to assisting you with connecting to the tour company exemplifies our commitment to ensuring our guests have a seamless and enjoyable experience. Akash's enthusiasm in taking care of your luggage is commendable, and we will surely pass on your kind words to both of them.It's an honor to have earned your loyalty, and we look forward to welcoming you back to DoubleTree by Hilton Sharjah Waterfront Hotel & Residences in the future.Thank you once again for choosing to stay with us, and we can't wait to have the pleasure of hosting you again.

10/10 Excellent

Owez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2023
Response from Kind Regards,Ligia Brasoveanu General Manager on 3 Nov 2023
Dear Mr. Owez,Thank you for choosing to stay at the DoubleTree by Hilton Sharjah Waterfront Hotel & Residences and for taking the time to share your feedback on Expedia. We are thrilled you had a 5-star experience during your stay with us.While you didn't provide specific comments, your positive rating speaks volumes, and we are delighted to have met your expectations. We hope you enjoyed the comfortable amenities, friendly service, and the stunning views that our property offers.At DoubleTree by Hilton Sharjah Waterfront Hotel & Residences, we are committed to providing exceptional experiences to our guests, and your rating motivates us to continue delivering outstanding service. We look forward to welcoming you back shortly.If you wish to share more about your stay or have any specific feedback to help us improve further, please feel free to reach out. Your insights are invaluable to us.Once again, thank you for your kind rating, and we look forward to hosting you again on your next visit to Sharjah.

10/10 Excellent

Anisul

Stayed 7 nights in Oct 2023
Response from Kind Regards,Ligia Brasoveanu General Manager on 17 Nov 2023
Dear Anisul,It's fantastic to hear you had an incredible stay at the DoubleTree by Hilton Sharjah Waterfront Hotel & Residences! Your perfect rating on Expedia means a lot to us. We're thrilled to have provided an experience that met your expectations, and we hope to welcome you back soon for another exceptional stay. Thank you for choosing to stay with us!

10/10 Excellent

Gilbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel if you are staying in Sharjah. Clean, quiet, excellent and friendly staff, great breakfasts, located near a walkable waterfront if temperatures allow. It’s possible to reach many areas by bus/ metro connections.
Stayed 5 nights in Sep 2023
Response from Kind Regards,Ligia Brasoveanu General Manager on 31 Oct 2023
Dear Mr. Gilbert,Thank you for taking the time to share your lovely review of your recent stay at DoubleTree by Hilton Sharjah Waterfront Hotel & Residences on Expedia. We are delighted to hear that you had such a fantastic experience during your time with us.Your kind words about our hotel are appreciated. We take great pride in maintaining a clean and quiet environment for our guests, and our team works tirelessly to ensure that every aspect of your stay is excellent. It's heartwarming to know that our friendly team and delicious breakfast offerings left a lasting positive impression on you.We're also pleased you enjoyed our location near the waterfront and found it convenient for leisurely walks when the weather allows. Sharjah has so much to offer, and we're glad you could take advantage of the nearby bus and metro connections to explore the area.Your feedback is valuable to us, and it motivates us to continue providing exceptional service to all our guests. We hope to have the pleasure of welcoming you back for another memorable stay in the future.Once again, thank you for choosing DoubleTree by Hilton Sharjah Waterfront Hotel & Residences and for sharing your kind words with the Expedia community. Your perfect rating means the world to us.

6/10 Okay

Hussain Saleh

Stayed 2 nights in Aug 2023
Response from Kind Regards,Ligia Brasoveanu General Manager on 29 Aug 2023
Dear Mr. Saleh,Thank you for taking the time to rate us on Expedia for your recent stay.We look forward to welcoming you back to our hotel.

10/10 Excellent

farzad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Kind Regards, Ligia Brasoveanu General Manager on 7 Sept 2023
Dear Farzad,Thank you for rating us on Hotels.com! We are delighted you enjoyed your stay with us and look forward to another memorable visit.

10/10 Excellent

Arwa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely come back again. Everything is great , location, food , staff are very helpful and friendly. Perfect hotel
Stayed 12 nights in Jul 2023
Response from Kind Regards,Ligia Brasoveanu General Manager on 1 Aug 2023
Dear Arwa,Thank you for this lovely review!We are glad you had a great experience at the DoubleTree by Hilton Sharjah Waterfront Hotel & Residences.We will pass your feedback to the team and look forward to welcoming you back to our hotel shortly.

10/10 Excellent

Raed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent experience. Highly recommended
Stayed 1 night in Jul 2023
Response from Ligia Brasoveanu - General Manager on 14 July 2023
Dear Raed,Thank you very much for your warm comments on your recent stay.We are thrilled to read your review and are glad we could contribute to making your stay at the DoubleTree by Hilton Sharjah Waterfront Hotel & Residences a great experience.Your recommendation is genuinely appreciated, and we hope you will keep us as your first choice.We look forward to having you as a guest again.Kind Regards,Ligia BrasoveanuGeneral Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Jun 2023
Response from Best Regards, Ligia Brasoveanu - General Manager on 30 June 2023
Dear Guest,Thank you for taking the time to write a review and give us your feedback.We are delighted to hear that you have enjoyed your stay with us and truly appreciated our facilities.We hope we will have the opportunity to welcome you back soon.

10/10 Excellent

Jatinder

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 1 night in Jun 2023
Response from Best Regards, Ligia Brasoveanu - General Manager on 30 June 2023
Dear Mr. Jatinder,Thank you for rating us 5/5 and sharing your feedback with us. We are happy to know you had a pleasant stay. It was a pleasure to have you as our guest and we are looking forward to welcome you back.

10/10 Excellent

Jatinder

Liked: Cleanliness
Good hotel
Stayed 1 night in Jun 2023
Response from Best Regards, Ligia Brasoveanu - General Manager on 30 June 2023
Dear Mr. Jatinder,Thank you for staying at Doubletree by Hilton Sharjah Waterfront Hotel & Residence and giving us five stars!We hope we will have the opportunity to welcome you back soon.

10/10 Excellent

Jatinder

Liked: Cleanliness, staff & service
Nice
Stayed 1 night in Jun 2023
Response from Best Regards, Ligia Brasoveanu - General Manager on 30 June 2023
Dear Mr. Jatinder,Thank you very much for your warm comments on your recent stay.We are thrilled to see 5 star rating. We hope we will have the opportunity to welcome you back soon.

10/10 Excellent

chi hui

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from Hotel Management on 29 May 2023
Dear Chi Hui,Thank you for rating us excellent following your recent stay with us here at the DoubleTree by Hilton Sharjah Waterfront Hotel & Residences.We are glad to know that you had a wonderful stay with us.It was our pleasure to have you as a guest. We look forward to welcoming you back soon.Kind regards,Ligia BrasoveanuGeneral Manager

10/10 Excellent

Azhar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Hotel Management on 5 May 2023
Dear Azhar,Thank you for rating excellent. We are glad to know that you have enjoyed your stay with us here at the DoubleTree by Hilton Sharjah Waterfront Hotel and Residences.It was our pleasure to have you as a guest and we look forward to welcoming you back soon.Kind regards,Ligia BrasoveanuGeneral Manager

10/10 Excellent

Margot, Coconut Creek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The amenities, cleanliness, food choices, location to everything, respect show to me, attention to details, compassion and care of the staff for your stay is unparalleled. If I have the opportunity to visit Sharjah again, I am certain this is the hotel I will be especially with my family.
Response from Hotel Management on 1 May 2023
Dear Margot,Thank you very much for your warm comments on your recent stay.We are pleased to hear that you thoroughly enjoyed your stay and our team contributed successfully with an excellent service. It was our pleasure to have you as a guest. We look forward to welcoming you back soon.Kind regards,Ligia BrasoveanuGeneral Manager

10/10 Excellent

Abdisabir

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and Location is the best,
Stayed 3 nights in Mar 2023
Response from Hotel Management on 30 Mar 2023
Dear Abdisabir,Thank you for rating us excellent and sharing your feedback with us.We are happy to know you had a pleasant stay and highlighting our cleanliness and hotel's location. It was a pleasure to have you as our guest and we are looking forward to welcome you back.Kind regards,Ligia BrasoveanuGeneral Manager

10/10 Excellent

Ali

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Super clean, friendly and helpful staff, parking is always available with valet service. The view from our balcony was unmatched!! Very highly recommended 👌
Stayed 15 nights in Mar 2023
Response from Hotel Management on 24 Mar 2023
Dear Ali,Thank you for your review. We are glad to know you had a pleasant experience during your stay and our team contributed successfully with an excellent service. Your recommendation of our hotel is highly appreciated.We look forward to welcoming you back to the DoubleTree by Hilton Sharjah Waterfront Hotel & Residences.Kind regards,Ligia BrasoveanuGeneral Manager

8/10 Good

Shameem

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay
It was a great stay. Every one was very welcoming and accomadating.All the staff were very helpful, shout out to buffet team sapan,neneth,Barbara,btain,hains,dorren and some I and some we forget.fablous service. Definitely staying again.
Stayed 6 nights in Feb 2023
Response from Management on 23 Mar 2023
Dear Shameem,Thank you for sharing your wonderful feedback following your recent stay at the DoubleTree by Hilton Sharjah Waterfront Hotel & Residences.We are glad to know that you had a great experience and knowing that our team contributed successfully with an excellent service.It was our pleasure to have you as a guest and we look forward to welcoming you back soon.Kind regards,Ligia BrasoveanuGeneral Manager

10/10 Excellent

Oliver

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Hotel Management on 1 Mar 2023
Dear Oliver,Thank you for rating us excellent after your stay at the DoubleTree by Hilton Sharjah Waterfront Hotel & Residences.We are glad to know that you enjoyed your stay with us and happy with the overall hotel's offerings.It was our pleasure to have you as a guest and we look forward to welcoming you back soon.Kind regards,Ligia BrasoveanuGeneral Manager

8/10 Good

Almuhannad

Liked: Property conditions & facilities, room comfort
UAE trip
Good hotel overall but housekeeping needs improvement. They took a laundry bag with a few items and never returned it. I complained to the front desk 3 times but nothing was done about it. The hotel is comfortable, quiet and conveniently located.
View from the room.
Stayed 14 nights in Feb 2023
Response from Hotel Management on 21 Feb 2023
Dear Muhannad,Thank you for sharing your feedback after your stay with us.Whilst we are glad to know that you had an overall wonderful stay, we regret that we fell short of your expectation on your recent visit. Your constructive feedback with regards to the laundry services has been shared with the department head concerned for improvement. Please accept our sincere apology for the inconvenience you encountered.We do hope that you allow us to redeem ourselves and have you stay with us again to recreate a memorable experience.Kind regards,Ligia BrasoveanuGeneral Manager

4/10 Poor

Galit

Stayed 4 nights in Feb 2023
Response from Management on 8 Mar 2023
Dear Valued Guest,Thank you for sharing your rating following your stay at the DoubleTree by Hilton Sharjah Waterfront Hotel & Residences.We are sorry to learn through rating that we were not able to meet your expectation on your recent stay with us.To help us further investigate, appreciate if you could share with us more detail experience, we always appreciate our valued guest feedback in order to improve our services and delivery.Please accept our sincere apology for the inconvenience you encountered during your stay.We hope to have the opportunity to host you again in the future so that we may be able to provide you with a premium experience that not only meet but exceed your expectations.Kind regards,Ligia BrasoveanuGeneral Manager

10/10 Excellent

rubina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
would recommend
perfect stay..everything very good
Stayed 2 nights in Feb 2023
Response from Hotel Management on 13 Feb 2023
Dear Rubina,Thank you for sharing your feedback following your recent stay with us.We are delighted to learn that you enjoyed your stay here at the DoubleTree by Hilton Sharjah Waterfront Hotel & Residences.We hope to welcome you again as our guest for another wonderful stay.Kind regards,Ligia BrasoveanuGeneral Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2023
Response from Hotel Management on 13 Feb 2023
Dear Valued Guest,Thank you for giving us the highest possible rating after your stay. We are glad to know that you enjoyed your stay.We look forward to having you as a guest again.Kind regards,Ligia BrasoveanuGeneral Manager

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location… the centre of everything.
Stayed 4 nights in Feb 2023
Response from Hotel Management on 13 Feb 2023
Dear Bruce,Thank you for sharing your feedback following your stay at the DoubleTree by Hilton Sharjah Waterfront Hotel & Residences.We are glad to read your positive feedback about our hotel and knowing that you had an overall wonderful stay. It was an honor taking care of you and we are looking forward to welcoming you back, hopefully soon.Kind regards,Ligia BrasoveanuGeneral Manager

10/10 Excellent

Muhammad

Liked: Staff & service, amenities, property conditions & facilities
Had a great experience staying at Double tree hotel, experience top notch amenities provided by hotel along with equally commendable and supportive staff.
Stayed 4 nights in Jan 2023
Response from Hotel Management on 7 Feb 2023
Dear Muhammad,Thank you for choosing to stay at the DoubleTree by Hilton Sharjah and sharing your thoughts with us.We are humbled to know that you had an amazing experience and that you were pleased with the overall hotel offerings. It's truly an honor having you stay with us and we cannot wait for your next visit to our hotel.Kind regards,Ligia BrasoveanuGeneral Manager

10/10 Excellent

Chloe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hospitality.
Amazing stay and hospitality at DoubleTree Sharjah! Incredible views, service and cookies!
Stayed 1 night in Jan 2023
Response from Hotel Management on 7 Feb 2023
Dear Chloe,Thank you for taking the time to share your remarkable experience at our hotel.We are glad to learn that you had a superb stay with us and were pleased with the hospitality, facilities and services. It was an honor taking care of you and we all look forward to having you with us again very soon.Kind regards,Ligia BrasoveanuGeneral Manager

10/10 Excellent

Farah

Stayed 1 night in Jan 2023
Response from Hotel Management on 7 Feb 2023
Dear Farah,Thank you for giving us the highest possible rating. We are glad to know that you had a wonderful experience with us.It was our pleasure to have you as our guest and we are looking forward to welcoming you back, hopefully soon.Kind regards,Ligia BrasoveanuGeneral Manager

8/10 Good

Abdulla A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Every thing was fine except the pillows were to thin and uncomfortable and late checkout out was not enough
Stayed 1 night in Dec 2022
Response from Hotel Management on 13 Dec 2022
Dear Abdulla,Thank you for taking the time to share your experience at our hotel. We are glad to know in general that your stay with us was enjoyable one. Kindly note that your preferences are noted as our reference for your future stay. On the other hand, we also share your constructive comments to the respected department head as reference for improvement. It was our pleasure to have you as a guest and we look forward to welcoming you back soon.Kind regards,Ligia BrasoveanuGeneral Manager

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sharjah Stay
Great hotel with great customer service.....
Stayed 1 night in Nov 2022
Response from Hotel Management on 30 Nov 2022
Dear Carlos,Thank you for giving us an excellent rating and sharing your experience with us.We are humbled to know that you had an amazing experience and that you were pleased with the overall hotel offerings.We do hope to welcome you once again very soon and have another wonderful moments to cherish. It is always a pleasure taking care of you.Kind regards,Ligia BrasoveanuGeneral Manager

10/10 Excellent

Adel

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022

8/10 Good

Jamal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked this hotel but I think there is a room for improvement. For example, the breakfast is almost the same everyday. I think they should change the menu from time to time. One last thing I did not like was that the hotel management did not care about my personal situation. For example, I had to leave two days earlier than expected and when I talked to the hotel they refused to refund me my money for the two days. I spoke to Expedia and they also did not refund. I think the hotel should have given me at least credit for the next stays instead of just refusing NOT to refund for the two days I did not stay.
Stayed 8 nights in Oct 2022
Response from Hotel Management on 31 Oct 2022
Dear Mr. Jamal,Thank you for your review and for taking the time to provide your feedback on your stay at our hotel.We are glad to know that in general you had an enjoyable stay, however we regret to know that you had to shorten your stay due to some reason. Please note that the cancellation terms and condition would be implemented as per your booking policy. Your constructive note on our breakfast offerings is noted and rest assured that this has been shared with the department head concerned for reference and improvement.We hope that what happened will not stop you from staying with us again. We look forward to welcoming you back.Kind regards,Ligia BrasoveanuGeneral Manager