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Reviews of ARMADA AVENUE HOTEL

4 out of 5
ARMADA AVENUE HOTEL
Armada Towers, Jumeira Lake Towers, Sheikh Zayed Road, Dubai

Reviews

7.2

Good

Rating 10 - Excellent. 122 out of 582 reviews" "
Rating 8 - Good. 224 out of 582 reviews" "
Rating 6 - Okay. 124 out of 582 reviews" "
Rating 4 - Poor. 67 out of 582 reviews" "
Rating 2 - Terrible. 45 out of 582 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Artur

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was kind, and we were allowed to have a late checkout - that was very kind. When it comes to the negatives: many times the water in the shower was not even warm, it was not pleasant at all. One time we've called the reception to ask about that, but we've only been informed the hot water is not available during the night.. Moreover, despite of having 2 people in the room, the staff was leaving only 1 - each night we did have to call and ask for another one. Also, it's either the windows are not entirely noise proof or it is impossible to properly close them, because we were hearing noises coming from the street during the night.
Stayed 8 nights in Jan 2024

4/10 Poor

Talal, Kirkland

Travelled with group
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2023

10/10 Excellent

Lawrence

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great Value. Views from 35 floor to die for. Plenty of restaurants right in area. Easy walk to Metro. Even an onsite pub with cold beer:) Highly recommend.
Stayed 4 nights in Nov 2023

2/10 Terrible

bronco

Disliked: Staff & service, amenities, property conditions & facilities
The hotel is a joke, its maximum 2 stars hotel certainly not 4. THERE IS NO MANAGER ON DUTY!!!? at any time. I had severe allergic reaction I had to call a Dr. The security came into my room to stop Dr who was already in to examine me was stopped from helping me!!! I did not allow security Blaise or whoever he is to enter my room, and I did allow the dr but he was inside of my room!!! Why do they care who is going to visit me in the room I pay!? Its ridiculous creepy CREEPY place. I had to change the room 2x, first they put me into a noisy room after I had 15hour plane trip. When I requested change I got the room that stinks on tobacco. After I got sick and When I called a dr they harassed me and didnt let dr examine me. They turned off the intercom in my room or it didnt work. When I requested for several times to speak with Manager on duty there was no manager. Its poorly run place and needs new management! I will never go there I was about to call my embassy and police. Elevators take forever to get in. After the harassment I experienced with not being able to see dr after I got sick in there probably from all the tobacco stink I left the hotel immediately. I have never been in more creepier place than this! They didnt even refund me for leaving earlier. And I was not able to speak with any manager there. Disaster
Stayed 5 nights in Oct 2023

8/10 Good

damien

Stayed 1 night in May 2023

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location with easy onsite parking. Superb friendly staff and room cleaned every day. Great room service too when the bar was closed at no extra charge. Superb price for our room too. I’ve stayed at different hotels in Dubai but will stay again here when I return later this summer! Thanks to everyone!
Stayed 5 nights in May 2023

10/10 Excellent

Odmaa

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Condition, environmental
Stayed 6 nights in Apr 2023

6/10 Okay

Mike

Disliked: Amenities, property conditions & facilities
The gym equipment was in terrible state of repair mostly broken and unusable. The external signage promoting the hotel in similar shoddy state. Room was pretty smelly suspect smokers allowed when non-smoking room requested. Only one single towel in bathroom made it feel like a very basic substandard experience. Check in was poor - receptionist couldn’t find my reservation (it was 3am) - eventually did! But said the double room I booked was not available. So overall not my first choice of hotel and would look else where next trip. I would rate it a 2 out of 10 experience.
Stayed 1 night in Mar 2023

6/10 Okay

Mike

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
Pretty much all the equipment in the gym is broken or not functioning. Room smelled of smoke even though requested a non smoking room. Only supplied a single towel even though booked for two people.
Stayed 2 nights in Mar 2023

4/10 Poor

Asha

Travelled with partner
Disliked: Staff & service, property conditions & facilities
This hotel was unresponsive in trying to resolve our issue with the cold water in the suite. They kept sending a technician to turn the water on and off - each tech said there is a problem with a valve for the hot water in the room. No one moved us or provided any fruitful effort. We had to take cold showers for a week. This has been really frustrating. My husband spoke with the property manager multiple times and front desk. To rectify this issue, I request a partial refund for 2 nights. It was extremely unbearable and not a proper hotel accommodation.
Stayed 7 nights in Feb 2023

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
JLT is a great place, lovely environment and views from the balcony rooms. Easy access by car with plenty of parking. It is also only a short walk into the marina. I’ve stayed in the armada towers 4 times and I would stay there again next time I’m in Dubai
Stayed 7 nights in Feb 2023

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay. I was alone but felt welcomed in the bar by the bartender that night. I wish I could recall his name off the top of my head. Let's just say, quality service and very entertaining. The whole staff there were great but the Bartender was by far the best.
Response from WINIE on 13 Jan 2023
Dear Mr. Jonny,Greetings from Armada Avenue Hotel!We are very delighted to read all your positive response and we are very happy that we reach and satisfied you during your stay with us. We cant wait to see you the soonest. :)Warm Regards,Reservation Team

6/10 Okay

Bahram

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

hussein

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 5 nights in Oct 2022

6/10 Okay

Ali

Liked: Cleanliness
They asked me 75 dirham for Vat which it was included in my payments
Stayed 5 nights in Jul 2022

10/10 Excellent

Suchita

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2022

8/10 Good

Marianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed there dozen times. Convinient location, worth its money, metro, cafes, beach, supermarkets are nearby
Stayed 5 nights in Apr 2022

8/10 Good

Conor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Mar 2022

4/10 Poor

Nabih

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
unfriendly staff. Rooms and building not well maintained. Good area everything close nearby
Stayed 1 night in Mar 2022

8/10 Good

Marianna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth for its money
Stayed 7 nights in Feb 2022

8/10 Good

Marianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convinient location, close to metro, beach, marina mall, marina and lots of cafes. CleAn. Helpful staff. Comfortable room. Good breakfast.
Stayed 8 nights in Jan 2022

2/10 Terrible

Yisroel

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

6/10 Okay

Graham

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Disappointed, rooms need updating , bathrooms not good , broken taps , sockets not working , constant problem with towels and other room items , kettle but no cups etc . Been there 3 times got worse every year . Will not be going back again
Stayed 8 nights in Nov 2021

2/10 Terrible

Abeselom

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No room service and room was dirty
Stayed 1 night in Oct 2021

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Stayed 5 nights in Oct 2021

6/10 Okay

Verified traveller

Stayed 2 nights in Mar 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was not properly cleaned. Curtains had big stains on them, dust on tables and tissue boxes. Asked receptionist to change our room and she said she would email house keeping about it and I never heard back from them. Walls of rooms were son thin, If you watch tv or use cell phone or talk to someone in one room the people in next room would be disturbed. Worst experience, would never stay again or recommend anyone else.
Stayed 4 nights in Feb 2021

2/10 Terrible

Cheryl

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2021

10/10 Excellent

DILAWAR KHAN, Japan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with lovely View and nice staff , hope to come back at the same place again
Stayed 2 nights in Jan 2021

10/10 Excellent

Jopay, Dubai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the style of the room and the view and its really affordable. And also the amenities
Stayed 1 night in Jun 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in May 2020

2/10 Terrible

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Reception staff not friendly and very abrupt when asking some basic questions...
Stayed 2 nights in May 2020

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in May 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property for the price. Window in the bathroom with great view.
Stayed 1 night in Mar 2020

8/10 Good

Saagar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Feb 2020

6/10 Okay

Frederick

Business traveller
Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Feb 2020

4/10 Poor

Verified traveller

Travelled with family, Business traveller, Travelled with group
Disliked: Amenities, property conditions & facilities
I didn't like that, there was no kettle until we asked for one. No descent milk. No iron and ironing board, until asked for one. Iron was broken and dangerous. Had to replace it. Could not close sliding door on cupboard. Hand rail im bathroom loose. Bath was too high to get in and out of. Towel rail was rusty and loose. Breakfast buffet was good. But probably won't be staying there next time.
Stayed 5 nights in Feb 2020

4/10 Poor

William

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2020

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, amenities
elevators too slow to arrive house keeping bad.....
Stayed 6 nights in Feb 2020

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
The price was convenient for the night I booked but they charged me more than the night price just for early check in. In addition to that the location is not easy to reach.
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2020

6/10 Okay

James, England

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Nice apartment building, very nice staff always friendly and happy to help. The problems were the shower head was broken but replaced quickly but there is very little hot water in the building you have to time it right otherwise you get cold showers after other people in the building have used the hot water
Stayed 10 nights in Jan 2020

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

6/10 Okay

Amer

Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2020

6/10 Okay

Verified traveller

Stayed 6 nights in Jan 2020

4/10 Poor

Verified traveller

Business traveller
Disliked: Amenities, property conditions & facilities
Upon checkin I got to my room and there was only one towel No mini bar (despite taking a deposit payment from my card) I had no kettle Despite cups, tea & coffee etc... So I asked for a kettle to be brought up... it was delivered timely...and didn’t work.so requested another - again delivered fast... that one didn’t work either I gave up on a hot drink at that point Next day I needed to iron a shirt for a dinner meeting... requested an Iron & Board..... worlds oldest iron & board turn up - then seems to be a rusty part and the iron drips rust water all over my shirt - disaster It was cheap but all the above plus the fact the room decor is very very tired and is def go to a holiday inn or even premier inn over this next time
Stayed 2 nights in Jan 2020