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Reviews of Best Western Diamond Inn

2.5 out of 5
Best Western Diamond Inn
351 7th Avenue N, Three Hills, AB

Reviews

9.0

Wonderful

Rating 10 - Excellent. 342 out of 589 reviews" "
Rating 8 - Good. 199 out of 589 reviews" "
Rating 6 - Okay. 33 out of 589 reviews" "
Rating 4 - Poor. 8 out of 589 reviews" "
Rating 2 - Terrible. 7 out of 589 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Jessie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a quick nights stay. Great breakfast in the morning. My room was quiet and the clean. Staff was friendly and efficient when I arrived and when I left.
Stayed 1 night in Apr 2024

6/10 Okay

Stéphane

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
As we were about to go to bed, we noticed the top sheet was missing. We got one from the front desk and remade the bed. We would have slept well had some alarm not gone off at random times. We unplugged the alarm clock, but it had fresh batteries and blasted us at 6AM. It turns out, the alarm wasn't reset by the cleaning staff. I'm not sure what was making the chiming noise throughout the night. I think it may have been the room phone. Finally, the hot breakfast was lackluster. I think this hotel has seen better days and is definitely not a 9.
Stayed 1 night in Mar 2024

8/10 Good

Meadow

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

raquel

Stayed 1 night in Feb 2024

8/10 Good

S James

Travelled with partner
Liked: Cleanliness, staff & service
Everything good except the fitness room where most of the machines were broken. Free pass to the town pool were a great plus.
Stayed 1 night in Feb 2024

10/10 Excellent

Jami Lyn

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and quiet. Comfy beds!
Stayed 2 nights in Feb 2024

10/10 Excellent

Katherine

Hotel was great! Easy check in and very clean!
Stayed 1 night in Jan 2024

10/10 Excellent

Tracy

Stayed 1 night in Dec 2023

10/10 Excellent

Leah

Stayed 1 night in Nov 2023

8/10 Good

Annette

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at Three Hills!
We were at a volleyball tournament in Three Hills and stayed the night. It was very comfortable, clean, friendly service and a lovely breakfast.
Stayed 1 night in Oct 2023

10/10 Excellent

Sharon

Stayed 1 night in Oct 2023

8/10 Good

Pam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Cam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay. Clean and comfortable
Stayed 1 night in Sep 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful suite of 2 Queen beds & pull out couch. We were very happy with our room and would recommend to anyone traveling
Stayed 1 night in Sep 2023

4/10 Poor

Caesar

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
They never wipe down the tables and the toilet was never scrubbed and room is very dusty. Very limited time for using the amenities like pool. It Would be nice if employees have an accomodating and pleasant characteristics as a hotel representative.
Stayed 1 night in Sep 2023

10/10 Excellent

Syeda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was safe and so convenient. We were travelling to drumheller and wanted to make a stop here. Although drumheller is almost 50min away from here but I really liked my stay. The breakfast was complementary, the room was clean and tidy and the staff was super friendly.
Stayed 1 night in Sep 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

6/10 Okay

Travis

Travelled with family
Liked: Amenities
Says there is a pool but just pool access at a different building, and closes by 8.
Stayed 2 nights in Aug 2023

6/10 Okay

Angel

Liked: Staff & service
Stayed 1 night in Aug 2023

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Nicole

Stayed 1 night in Aug 2023

10/10 Excellent

Betty-Jo

Stayed 1 night in Aug 2023

10/10 Excellent

Ken

Stayed 1 night in Aug 2023

8/10 Good

Eveline

Stayed 1 night in Aug 2023

6/10 Okay

Gurvaran

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Judith

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 1 night in Aug 2023

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable stay. Nice staff.
Stayed 1 night in Aug 2023

8/10 Good

Darryl

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was closed by 8 for the kids, but clean comfortable and decent place to stay
Stayed 1 night in Aug 2023

8/10 Good

Olive

Travelled with family
It was ok
Stayed 2 nights in Aug 2023

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff clean room
Stayed 1 night in Aug 2023

8/10 Good

eden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful
Stayed 2 nights in Aug 2023

10/10 Excellent

CHRIS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at this property. Clean, and safe for our stay. Great accommodations and nice breakfast.
Stayed 1 night in Aug 2023

10/10 Excellent

dave

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff ,easy parking
Stayed 1 night in Aug 2023

10/10 Excellent

Shelley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean quiet place. Nice rooms fair sized bathrooms. Loved the seat in the shower. The breakfast was good and many options to choose from
Stayed 1 night in Aug 2023

10/10 Excellent

Hans-Walter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very Family friendly hotel
Stayed 2 nights in Aug 2023

6/10 Okay

Anna Marie

Liked: Staff & service
Stayed 1 night in Aug 2023

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

William

Stayed 1 night in Aug 2023

10/10 Excellent

carolyne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for our family to stay
Stayed 1 night in Aug 2023

10/10 Excellent

Tan Phuoc

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Tracy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice, the beds were super comfortable. Rooms and around hotel were clean and the staff were nice and helpful. Parking was convenient as well.
Stayed 3 nights in Aug 2023

8/10 Good

Dr Marylou

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for the service.
Stayed 1 night in Aug 2023

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service, property conditions & facilities
Nice big rooms and great price for what you get
Stayed 1 night in Aug 2023

10/10 Excellent

douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Kenneth

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It didn't have a pool, there was a relationship with a local pool that allowed access. The restaurant next door was good, and not too expensive. The hotel staff were good, and the room itself was comfortable. I'd go there again.
Stayed 2 nights in Jul 2023

10/10 Excellent

Brandy

Stayed 1 night in Jul 2023

10/10 Excellent

Ken

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very accommodating
Stayed 2 nights in Jul 2023