Outdoor pool

Reviews of Renaissance Dhaka Gulshan Hotel

5 out of 5
Renaissance Dhaka Gulshan Hotel
78 Gulshan Avenue, Dhaka

Reviews

9.4

Exceptional

Rating 10 - Excellent. 24 out of 32 reviews" "
Rating 8 - Good. 5 out of 32 reviews" "
Rating 6 - Okay. 3 out of 32 reviews" "
Rating 4 - Poor. 0 out of 32 reviews" "
Rating 2 - Terrible. 0 out of 32 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

MOUSTAFA, BEIRUT

Stayed 2 nights in Apr 2024

6/10 Okay

Fakhrul

Liked: Cleanliness, amenities
Disliked: Staff & service
Terrible service. Need huge upgrade. Breakfast is aweful. There was spoiled and rotten cold-cut. Loud and unfriendly staff in the kitchen area.
Stayed 2 nights in Feb 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Mahmudul on 20 Feb 2024
Thank you for your review! We're thrilled to be your top choice in town. Indeed a highlight, and we're glad you had a great session. Clean rooms, excellent staff, and a variety-packed breakfast buffet are all part of the experience we aim to provide. We look forward to welcoming you back for another outstanding stay!

6/10 Okay

Mas

Business traveller
Disliked: Cleanliness, room comfort
Very over priced hotel. Rooms are not veey clean. Towels with marks/stains. Swimming pool is not clean.
Stayed 9 nights in Oct 2023
Response from Khaled on 28 Oct 2023
Dear Guest, thank you very much for your observations. We will certainly pass these issues to the concern department. We will try to resolve these issues so that you can enjoy a better experience with us when you come back again.

10/10 Excellent

Lisa Susan

Liked: Cleanliness, property conditions & facilities
I’m glad I stayed in the hotel.
Stayed 3 nights in Oct 2023
Response from Khaled on 28 Oct 2023
Dear Guest, thank you for sharing about your stay experience in Renaissance Dhaka Gulshan Hotel. It is always encouraging to achieve positive review, particularly when it comes from those who matter the most – you! Your review has been shared with the hotel's entire leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your review. We hope to welcome you again soon. Sincerely, Khaled Ahmad, Front Office Manager of Renaissance Dhaka Gulshan Hotel

8/10 Good

Ishtiaq

Liked: Cleanliness, staff & service, property conditions & facilities
The drive-in was very inconvenient and the single lane is a major problem
Stayed 1 night in Oct 2023
Response from Khaled on 27 Oct 2023
Dear Guest. Thank you very much for your observations. We will certainly pass these issues to the concern department. We will try to resolve these issues so that you can enjoy a better experience with us when you come back again.

10/10 Excellent

Ayman

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel, staff are totally service oriented and helpful. The focus is the satisfaction of the guest, very refreshing attitude !!
Stayed 10 nights in Sep 2023
Response from Khaled on 25 Sept 2023
Dear Guest, thank you for sharing about your stay experience in Renaissance Dhaka Gulshan Hotel. It is always encouraging to achieve positive review, particularly when it comes from those who matter the most – you! Your review has been shared with the hotel's entire leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your review. We hope to welcome you again soon. Sincerely, Khaled Ahmad, Front Office Manager of Renaissance Dhaka Gulshan Hotel

10/10 Excellent

Faisal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed my stay at this, I have travelled in multiple country and lodged in various 5 star hotels but this hotel took the cake. Exception service set it apart from all other 5 star hotel, I’ll stay at Renaissance next time I am here.
Stayed 4 nights in Jun 2023
Response from Khaled on 25 June 2023
Dear Guest,Thank you for sharing about your stay experience at Renaissance Dhaka Gulshan Hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel teams as a way of celebrating the quality guest experiences we have delivered. Once again, we appreciate you taking the time to share your feedback.It will be a great pleasure to welcome you again in our hotel.Sincerely,Khaled AhmadFront Office ManagerRenaissance Dhaka Gulshan Hotel

10/10 Excellent

andrea

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay for business trip
Stayed 3 nights in Apr 2023
Response from Khaled on 14 Apr 2023
Dear Guest, on behalf of the entire hotel team, I want to thank you for sharing about your stay experience in Renaissance Dhaka Gulshan Hotel. It is always encouraging to achieve positive review, particularly when it comes from those who matter the most – you! Your review has been shared with the hotel's entire leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your review. We hope to welcome you again soon. Sincerely, Khaled Ahmad, Front Office Manager of Renaissance Dhaka Gulshan Hotel

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in Dhaka I will be back
Stayed 2 nights in Mar 2023
Response from Khaled on 2 Apr 2023
Dear Guest, on behalf of the entire hotel team, I want to thank you for sharing about your stay experience in Renaissance Dhaka Gulshan Hotel. It is always encouraging to achieve positive review, particularly when it comes from those who matter the most – you! Your review has been shared with the hotel's entire leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your review. We hope to welcome you again soon. Sincerely, Khaled Ahmad, Front Office Manager of Renaissance Dhaka Gulshan Hotel

10/10 Excellent

Pawan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern comforts and conveniences
All the modern comforts one needs while traveling. Food and beverages catering to all tastes. Great pool and spa facilities
Stayed 3 nights in Mar 2023
Response from Khaled on 26 Mar 2023
Dear Guest, on behalf of the entire hotel team, I want to thank you for sharing about your stay experience in Renaissance Dhaka Gulshan Hotel. It is always encouraging to achieve positive review, particularly when it comes from those who matter the most – you! Your review has been shared with the hotel's entire leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your review. We hope to welcome you again soon. Sincerely, Khaled Ahmad, Front Office Manager of Renaissance Dhaka Gulshan Hotel

10/10 Excellent

Amit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Khaled on 22 Mar 2023
Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing about your stay experience in Renaissance Dhaka Gulshan Hotel.It is always encouraging to achieve positive review, particularly when it comes from those who matter the most – you! Your review has been shared with the hotel's entire leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your review.We hope to welcome you again soon.Sincerely,Khaled Ahmad, Front Office Manager of Renaissance Dhaka Gulshan Hotel

10/10 Excellent

Barbara, Santa Barbara

Response from Khaled on 28 Oct 2023
Dear Guest, thank you for sharing about your stay experience in Renaissance Dhaka Gulshan Hotel. It is always encouraging to achieve positive review, particularly when it comes from those who matter the most – you! Your review has been shared with the hotel's entire leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your review. We hope to welcome you again soon. Sincerely, Khaled Ahmad, Front Office Manager of Renaissance Dhaka Gulshan Hotel

10/10 Excellent

Moazzam

Response from Khaled on 7 Mar 2023
Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing about your stay experience at Renaissance Dhaka Gulshan Hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire leadership team of the hotel as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Khaled Ahmad Front Office Manager Renaissance Dhaka Gulshan Hotel

10/10 Excellent

Ayman

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent staff, very good breakfast, lovely room.
Stayed 5 nights in May 2022
Response from Khaled on 6 Mar 2023
Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing about your stay experience at Renaissance Dhaka Gulshan Hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire leadership team of the hotel as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Khaled AhmadFront Office ManagerRenaissance Dhaka Gulshan Hotel

8/10 Good

yasmin

Travelled with family
Liked: Staff & service
Friendly staff
Stayed 1 night in Feb 2022
Response from Riyadh on 14 Mar 2022
Dear Ms. Yasmin, Greetings from Renaissance Dhaka Gulshan Hotel! We are glad that you left with a positive impression of our product and services and that we were able to exceed your expectations. At Renaissance Dhaka, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. We look forward to welcoming you on your next visit to the hotel. Regards, Renaissance Dhaka Gulshan Hotel For more Please call us on +8801704112647 - 48 | 09638200100

10/10 Excellent

Ricardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in Dhaka
Brand new hotel, spacious rooms, friendly staff, great amenities.
Stayed 6 nights in Jan 2022
Response from Zaheen on 22 Jan 2022
Thank you so much for your kind words and sharing your rating with us and the community.. We really appreciate you taking the time out to share your experience. looking forward to have you stay with us soon again.

10/10 Excellent

D

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2022
Response from Zaheen on 15 Jan 2022
Hi.! Thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved staying with us. Your satisfaction is our priority, looking forward to your next stay with us.

10/10 Excellent

Saiful

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great business hotel very clean and crisp….Nice location would stay again….
Stayed 14 nights in Sep 2021
Response from Renaissance Dhaka on 19 Oct 2021
Dear Guest, Greetings from Renaissance Dhaka! Thank you for your review on us. Regards, Renaissance Dhaka Gulshan Hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and staff, especially Rony at the breakfast restaurant and Prangen at the bakery. Wonderful customer service and attentiveness of these two.
Stayed 21 nights in May 2021
Response from Renaissance Dhaka on 8 June 2021
Dear Guest, Thank you for such a fantastic review! Our team is overwhelmed to see your great feedback. It is indeed heartening to see that you liked our service and care of our associates. Your feedback about our ambassadors' service is such moral-boosting that they vouch to go the extra mile to make all of our guests' stay comfortable. I will certainly pass on your appreciation to them. We look forward to welcoming you on your next visit to the hotel. Regards, Renaissance Dhaka Gulshan Hotel

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience was very good. Their swimming pool. Their food, BAR and stuff behave and service all over the best. Personally I recommend you can stay and you feel a luxurious stay.
Stayed 1 night in Mar 2021
Response from Renaissance Dhaka Gulshan Hotel on 18 Mar 2021
Dear Guest, It was indeed a pleasure to have you stay with us at Renaissance Dhaka Gulshan Hotel during your recent visit. We are glad that you left with a positive impression of our product and services and that we were able to exceed your expectations. Your positive feedback is a great source of motivation for each of us as we strive to achieve even higher standards of service excellence. At Renaissance Dhaka, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. We look forward to welcome you back soon. Warm Regards, Azeem Shah General Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Renaissance review
Staff was very courteous and helpful. Thoroughly enjoyed the stay. Gym facilities and Saloon is adequate. Room dining menu options could be limited for some travellers. Overall, a wonderful option at Dhaka.
Stayed 5 nights in Feb 2021
Response from Renaissance Dhaka Gulshan Hotel Team on 27 Feb 2021
Dear Guest, Thank you for your review! We are pleased to note that you had good experience and will convey your message to the concern department.

10/10 Excellent

Muhammed Abdul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Stayed 3 nights in Dec 2020
Response from Riyadh Latif on 27 Dec 2020
Dear. Mr. Muhammed Abdul. Thank you for your lovely comment. We look forward to welcome you again at Renaissance Dhaka Gulshan Hotel.

6/10 Okay

sami

Travelled with family
Liked: Cleanliness, property conditions & facilities
I would not recommend..
It deserves a four star.. The swimming pool is really good but overall service is average. The food was below standard.
Stayed 2 nights in Oct 2020
Response from Riyadh Latif (Reservation Team) on 1 Nov 2020
Dear Mr. Sami. Thank you very much for your observations. We will certainly pass these issues to the concern department. We will try to resolve these issues so that you can enjoy a better experience with us when you come back again.

10/10 Excellent

ALAIN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent hôtel. très belle chambre.
Stayed 3 nights in Sep 2022
Response from Khaled on 6 Mar 2023
Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing about your stay experience at Renaissance Dhaka Gulshan Hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire leadership team of the hotel as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Khaled AhmadFront Office ManagerRenaissance Dhaka Gulshan Hotel

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BD vacation
Vi hade en underbar vistelse i detta hotell. Servicen var kanon, poolområdet jättefint. Frukosten hade mycket valmöjligheter. Kan rekommendera hotellet.
Stayed 4 nights in Feb 2021
Response from Khaled on 24 Feb 2023
Dear Guest, Greetings from Renaissance Dhaka Gulshan Hotel! We are glad that you left with a positive impression of our product and services and that we were able to exceed your expectations. At Renaissance Dhaka, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. We look forward to welcoming you on your next visit to the hotel. Regards, Khaled Ahmad