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Rating 10 - Excellent. 24 out of 32 reviews" "
10 - Excellent
24
Rating 8 - Good. 5 out of 32 reviews" "
8 - Good
5
Rating 6 - Okay. 3 out of 32 reviews" "
6 - Okay
3
Rating 4 - Poor. 0 out of 32 reviews" "
4 - Poor
0
Rating 2 - Terrible. 0 out of 32 reviews" "
2 - Terrible
0
9.6/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Excellent
MOUSTAFA, BEIRUT
18 Apr 2024
MOUSTAFA
Stayed 2 nights in Apr 2024
6/10 Okay
Fakhrul
16 Feb 2024
Liked: Cleanliness, amenities
Disliked: Staff & service
Terrible service. Need huge upgrade. Breakfast is aweful. There was spoiled and rotten cold-cut.
Loud and unfriendly staff in the kitchen area.
Thank you for your review! We're thrilled to be your top choice in town. Indeed a highlight, and we're glad you had a great session. Clean rooms, excellent staff, and a variety-packed breakfast buffet are all part of the experience we aim to provide. We look forward to welcoming you back for another outstanding stay!
6/10 Okay
Mas
Business traveller
27 Oct 2023
Disliked: Cleanliness, room comfort
Very over priced hotel. Rooms are not veey clean. Towels with marks/stains. Swimming pool is not clean.
Mas
Stayed 9 nights in Oct 2023
Response from Khaled on 28 Oct 2023
Dear Guest, thank you very much for your observations. We will certainly pass these issues to the concern department. We will try to resolve these issues so that you can enjoy a better experience with us when you come back again.
Dear Guest, thank you for sharing about your stay experience in Renaissance Dhaka Gulshan Hotel. It is always encouraging to achieve positive review, particularly when it comes from those who matter the most – you! Your review has been shared with the hotel's entire leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your review. We hope to welcome you again soon. Sincerely, Khaled Ahmad, Front Office Manager of Renaissance Dhaka Gulshan Hotel
The drive-in was very inconvenient and the single lane is a major problem
Ishtiaq
Stayed 1 night in Oct 2023
Response from Khaled on 27 Oct 2023
Dear Guest. Thank you very much for your observations. We will certainly pass these issues to the concern department. We will try to resolve these issues so that you can enjoy a better experience with us when you come back again.
An excellent hotel, staff are totally service oriented and helpful. The focus is the satisfaction of the guest, very refreshing attitude !!
Ayman
Stayed 10 nights in Sep 2023
Response from Khaled on 25 Sept 2023
Dear Guest, thank you for sharing about your stay experience in Renaissance Dhaka Gulshan Hotel. It is always encouraging to achieve positive review, particularly when it comes from those who matter the most – you! Your review has been shared with the hotel's entire leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your review. We hope to welcome you again soon. Sincerely, Khaled Ahmad, Front Office Manager of Renaissance Dhaka Gulshan Hotel
Really enjoyed my stay at this, I have travelled in multiple country and lodged in various 5 star hotels but this hotel took the cake.
Exception service set it apart from all other 5 star hotel, I’ll stay at Renaissance next time I am here.
Faisal
Stayed 4 nights in Jun 2023
Response from Khaled on 25 June 2023
Dear Guest,Thank you for sharing about your stay experience at Renaissance Dhaka Gulshan Hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel teams as a way of celebrating the quality guest experiences we have delivered. Once again, we appreciate you taking the time to share your feedback.It will be a great pleasure to welcome you again in our hotel.Sincerely,Khaled AhmadFront Office ManagerRenaissance Dhaka Gulshan Hotel
Dear Guest, on behalf of the entire hotel team, I want to thank you for sharing about your stay experience in Renaissance Dhaka Gulshan Hotel. It is always encouraging to achieve positive review, particularly when it comes from those who matter the most – you! Your review has been shared with the hotel's entire leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your review. We hope to welcome you again soon. Sincerely, Khaled Ahmad, Front Office Manager of Renaissance Dhaka Gulshan Hotel
Dear Guest, on behalf of the entire hotel team, I want to thank you for sharing about your stay experience in Renaissance Dhaka Gulshan Hotel. It is always encouraging to achieve positive review, particularly when it comes from those who matter the most – you! Your review has been shared with the hotel's entire leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your review. We hope to welcome you again soon. Sincerely, Khaled Ahmad, Front Office Manager of Renaissance Dhaka Gulshan Hotel
All the modern comforts one needs while traveling. Food and beverages catering to all tastes. Great pool and spa facilities
Pawan
Stayed 3 nights in Mar 2023
Response from Khaled on 26 Mar 2023
Dear Guest, on behalf of the entire hotel team, I want to thank you for sharing about your stay experience in Renaissance Dhaka Gulshan Hotel. It is always encouraging to achieve positive review, particularly when it comes from those who matter the most – you! Your review has been shared with the hotel's entire leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your review. We hope to welcome you again soon. Sincerely, Khaled Ahmad, Front Office Manager of Renaissance Dhaka Gulshan Hotel
Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing about your stay experience in Renaissance Dhaka Gulshan Hotel.It is always encouraging to achieve positive review, particularly when it comes from those who matter the most – you! Your review has been shared with the hotel's entire leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your review.We hope to welcome you again soon.Sincerely,Khaled Ahmad, Front Office Manager of Renaissance Dhaka Gulshan Hotel
10/10 Excellent
Barbara, Santa Barbara
15 Jan 2023
Barbara
Response from Khaled on 28 Oct 2023
Dear Guest, thank you for sharing about your stay experience in Renaissance Dhaka Gulshan Hotel. It is always encouraging to achieve positive review, particularly when it comes from those who matter the most – you! Your review has been shared with the hotel's entire leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your review. We hope to welcome you again soon. Sincerely, Khaled Ahmad, Front Office Manager of Renaissance Dhaka Gulshan Hotel
10/10 Excellent
Moazzam
10 Jan 2023
Moazzam
Response from Khaled on 7 Mar 2023
Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing about your stay experience at Renaissance Dhaka Gulshan Hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire leadership team of the hotel as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Khaled Ahmad Front Office Manager Renaissance Dhaka Gulshan Hotel
excellent staff, very good breakfast, lovely room.
Ayman
Stayed 5 nights in May 2022
Response from Khaled on 6 Mar 2023
Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing about your stay experience at Renaissance Dhaka Gulshan Hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire leadership team of the hotel as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Khaled AhmadFront Office ManagerRenaissance Dhaka Gulshan Hotel
8/10 Good
yasmin
Travelled with family
27 Feb 2022
Liked: Staff & service
Friendly staff
yasmin
Stayed 1 night in Feb 2022
Response from Riyadh on 14 Mar 2022
Dear Ms. Yasmin,
Greetings from Renaissance Dhaka Gulshan Hotel! We are glad that you left with a positive impression of our product and services and that we were able to exceed your expectations.
At Renaissance Dhaka, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward.
We look forward to welcoming you on your next visit to the hotel.
Regards,
Renaissance Dhaka Gulshan Hotel
For more Please call us on +8801704112647 - 48 | 09638200100
Brand new hotel, spacious rooms, friendly staff, great amenities.
Ricardo
Stayed 6 nights in Jan 2022
Response from Zaheen on 22 Jan 2022
Thank you so much for your kind words and sharing your rating with us and the community.. We really appreciate you taking the time out to share your experience. looking forward to have you stay with us soon again.
Hi.!
Thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved staying with us. Your satisfaction is our priority, looking forward to your next stay with us.
Great place and staff, especially Rony at the breakfast restaurant and Prangen at the bakery. Wonderful customer service and attentiveness of these two.
Verified traveller
Stayed 21 nights in May 2021
Response from Renaissance Dhaka on 8 June 2021
Dear Guest,
Thank you for such a fantastic review!
Our team is overwhelmed to see your great feedback. It is indeed heartening to see that you liked our service and care of our associates. Your feedback about our ambassadors' service is such moral-boosting that they vouch to go the extra mile to make all of our guests' stay comfortable.
I will certainly pass on your appreciation to them.
We look forward to welcoming you on your next visit to the hotel.
Regards,
Renaissance Dhaka Gulshan Hotel
My experience was very good. Their swimming pool. Their food, BAR and stuff behave and service all over the best.
Personally I recommend you can stay and you feel a luxurious stay.
Verified traveller
Stayed 1 night in Mar 2021
Response from Renaissance Dhaka Gulshan Hotel on 18 Mar 2021
Dear Guest,
It was indeed a pleasure to have you stay with us at Renaissance Dhaka Gulshan Hotel during your recent visit.
We are glad that you left with a positive impression of our product and services and that we were able to exceed your expectations. Your positive feedback is a great source of motivation for each of us as we strive to achieve even higher standards of service excellence.
At Renaissance Dhaka, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward.
We look forward to welcome you back soon.
Warm Regards,
Azeem Shah
General Manager
Staff was very courteous and helpful. Thoroughly enjoyed the stay. Gym facilities and Saloon is adequate. Room dining menu options could be limited for some travellers. Overall, a wonderful option at Dhaka.
Verified traveller
Stayed 5 nights in Feb 2021
Response from Renaissance Dhaka Gulshan Hotel Team on 27 Feb 2021
Dear Guest,
Thank you for your review!
We are pleased to note that you had good experience and will convey your message to the concern department.
It deserves a four star.. The swimming pool is really good but overall service is average. The food was below standard.
sami
Stayed 2 nights in Oct 2020
Response from Riyadh Latif (Reservation Team) on 1 Nov 2020
Dear Mr. Sami.
Thank you very much for your observations.
We will certainly pass these issues to the concern department.
We will try to resolve these issues so that you can enjoy a better experience with us when you come back again.
Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing about your stay experience at Renaissance Dhaka Gulshan Hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire leadership team of the hotel as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Khaled AhmadFront Office ManagerRenaissance Dhaka Gulshan Hotel
Vi hade en underbar vistelse i detta hotell. Servicen var kanon, poolområdet jättefint. Frukosten hade mycket valmöjligheter. Kan rekommendera hotellet.
Verified traveller
Stayed 4 nights in Feb 2021
Response from Khaled on 24 Feb 2023
Dear Guest, Greetings from Renaissance Dhaka Gulshan Hotel! We are glad that you left with a positive impression of our product and services and that we were able to exceed your expectations. At Renaissance Dhaka, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. We look forward to welcoming you on your next visit to the hotel. Regards, Khaled Ahmad