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Reviews of Shore Winds Motel

2 out of 5
Shore Winds Motel
2240 South Atlantic Avenue, Daytona Beach Shores, FL

Reviews

4.2
Rating 10 - Excellent. 17 out of 206 reviews" "
Rating 8 - Good. 24 out of 206 reviews" "
Rating 6 - Okay. 29 out of 206 reviews" "
Rating 4 - Poor. 33 out of 206 reviews" "
Rating 2 - Terrible. 103 out of 206 reviews" "

4.6/10

Cleanliness

5.2/10

Staff & service

4.8/10

Amenities

3.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hannah

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

2/10 Terrible

Michele

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Tahara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean!!
Was comfortable, cute, quaint. Roomy.
Stayed 1 night in Mar 2022

4/10 Poor

Santiago

Have not received my deposit back
Stayed 1 night in Mar 2022

4/10 Poor

Frederick

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Hot water was lacking, outdoor furniture was plastic
Stayed 1 night in Mar 2022

6/10 Okay

Jose

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

6/10 Okay

Preston

Travelled with group
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Very dated. Clean, beds were good, liked availability of full kitchen, needs vent fan for bathroom….can’t get dry without opening the door, location is good…walking distance to convenience stores and restaurants.
Stayed 2 nights in Mar 2022
Response from Jessica on 8 Mar 2022
Thank you

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022
Response from Jessica on 8 Mar 2022
Thank you

2/10 Terrible

Edward

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible.
Good for druggies I suppose. Neck level shower heads. Barely any water that’s barely warm. Box spring only bed. Wall ac that doesn’t stay on. Super dirty.
Stayed 4 nights in Jan 2022
Response from Manager on 4 Feb 2022
I'm sorry you didn't enjoy your stay. The hotel rooms are professionally cleaned on daily basis. Depending on the room, the beds have either spring mattress or memory foam. The ACs should stay on, but it does have an energy saver setting that may turn it off automatically when it hits the desired temperature. Nevertheless, I'll check the AC in your room.

4/10 Poor

Daniel

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing unique about this property. It's the sad state of affairs that is Daytona Beach. This hotel like all the others is trying to scrap by. The whole town is swirling down the drain except for the plazas right next to DIS and Embry Riddle. the Beach is beautiful but the community is delapitated and geting worse. This hotel is just a microcosm of the problem. And nobody seems to care. It's sad. I won't be staying in DB when I come to one of the most prestigious sports car races in the world, sponsored by the name in premium luxury watches again. I'll stay in a town and at a place that cares, has some pride.
Stayed 3 nights in Jan 2022
Response from Manager on 4 Feb 2022
I'm sorry you didn't enjoy your stay at our property. Daytona Beach is a little older and lot of the hotels reflect the age of the town, but we take pride in maintaining a clean place.

10/10 Excellent

Cary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager at the front desk was a very nice lady.
Stayed 2 nights in Jan 2022
Response from Jessica on 8 Mar 2022
Thank you

10/10 Excellent

William

Stayed 3 nights in Nov 2021

4/10 Poor

Rosebel

Liked: Staff & service
Disliked: Amenities
I like that 711 is close by
Stayed 4 nights in Nov 2021
Response from Jessica on 21 Dec 2021
Thank you

6/10 Okay

Jeffrey

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Well used property but very friendly
I booked this hotel based on lowest cost. I was a bit weary because you get what you pay for. The property is definitely tired but cute. If I had the money, I would buy the property and gut all of the units and let the owner's stay for free. The rooms are well used and need a lot of maintenance. But, I just needed a quiet and clean place to stay. The sheets and towels were clean and so was the water. The bathroom fixtures all worked well and nice hot water. The neighbors in this property are all just getting by. But everyone was friendly as was the property owners. I would stay here again.
Stayed 1 night in Oct 2021
Response from Jessica on 21 Dec 2021
Thank you

8/10 Good

Vickie, Ormond beach

Stayed 1 night in Oct 2021

6/10 Okay

Lauren Kim

Travelled with family
Abt deposits Fifty dollars n I asked there that I need to leave by Saturday but there do not give my refund fifty dollars I have to stay till Sunday by 11:00 am , So I had to stay till Sunday abt 9:30 am n there refund me the fifty dollars that why I do not like this. I will never to stay there again! Thank u
Stayed 5 nights in Sep 2021
Response from FD on 17 Sept 2021
Good Afternoon, I believe there was a misunderstanding. The room you booked was non-refundable, but you can always check out early and receive your deposit back. The hotel did provide the deposit back at checkout.

2/10 Terrible

Felix

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place should be shut down, i think the city should raze it down and start anew. As a matter of fact im thinking about calling the daytona beach health dept. As to you people at hotels.com, i find you very irresponsible for recommending a hotel like this without first checking the facts. The place is a a roach infected dive. Im seriously thinking about cancelling my membership with you.
Stayed 1 night in Sep 2021
Response from Front Desk on 5 Sept 2021
I'm sorry you were not happy with your stay. Our property is regularly serviced by professional pest control bi-weekly. Unfortunately, some bugs may sneak in from the outside when you open the door. Since you were not happy with your room, we switched you in a different room and accommodated you the best we could.

4/10 Poor

Richard

Stayed 1 night in Jul 2021

10/10 Excellent

Michelle DeAnne

Stayed 1 night in Apr 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is a health hazard. My kids would not even get out of the car. It should absolutely NOT be advertised on any reputable website.
Stayed 1 night in Jun 2021
Response from Jessica on 1 July 2021
I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that you did have a good experience. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Carlos

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2021

6/10 Okay

Thomas

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Okay
Okay
Stayed 1 night in Jun 2021

2/10 Terrible

Darryl

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place should be condemned!
The most disgusting place I have ever seen. Boards missing from the floor. I left this place that same evening. I could not stay here. I’m really upset I can’t get a refund!!! So think twice before booking here! NO REFUNDS!
Stayed 2 nights in Jun 2021
Response from Front Desk on 7 June 2021
Unfortunately, you booked a non-refundable room. We've inspected the room after you left and didn't find any issue with the floor boards. The rooms are properly maintained and cleaned thoroughly everyday. If the guest is not happy with any particular room, we always try to accommodate to another room, but cannot offer refunds on non-refundable bookings.

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2021
Response from Front Desk on 7 June 2021
Thank you for your positive review!

2/10 Terrible

Anala

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worse hotel ever
I think is the worse hotel that I ever stayed in. Weird smell, dirty floors, horrible kitchen. Totally awful and also super expensive
Stayed 2 nights in May 2021
Response from Front Desk on 1 June 2021
The rooms are professionally cleaned daily and the rooms are well maintained. Another guest checked into the room after you left and didn't have any complaints. The prices are dependent on market rates, and we're proud to offer low rates to budget conscious travelers.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Location was the only positive. The room smelled of old cigarette smoke and was the worst I have stayed in in the last twenty years. I expected Expedia would vet places like this. We were stuck because of vacancies and no refund.
Stayed 2 nights in Apr 2021
Response from Front Desk on 27 Apr 2021
I'm sorry you didn't have positive stay at the property. Our property is non-smoking, however, some guests do not obey the rules. We thoroughly clean each room and offer affordable rates.

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Amenities
Didnt like that there wasnt any swimming pool
Stayed 4 nights in Jun 2020
Response from Front Desk on 27 Apr 2021
We're sorry, but swimming pool is not listed as one of our amenities.

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like the area plus had strangers hanging out
Stayed 1 night in Apr 2021
Response from Front Desk on 27 Apr 2021
I'm not sure about strangers. It must have been other guests staying at the property. The area is A1A in Daytona Beach Shores.

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Low budget and it shows
Not a good place at all. Simple caring would go a long way to putting a band-aid over the eyesore. For example, when was the last time anyone cleaned the coffee pot? rust is not a good added flavor.
Stayed 1 night in Mar 2021
Response from Front Desk on 27 Apr 2021
We're sorry you didn't enjoy your stay. The housekeeper is supposed to clean the coffee pot daily, but I've taken your critique and talked to housekeeping to ensure this doesn't happen again.

2/10 Terrible

Robert

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Drove 3 hours after receiving an online confirmation only to get there and have the receptionist tell me the the room wasn’t available and they were sold out.
Stayed 1 night in Mar 2021
Response from Front Desk on 27 Apr 2021
Unfortunately, your booking was cancelled due to an issue with your payment. By the time, you arrived at the property, the hotel was sold out already. Please note that we are a small property and we cannot hold rooms for invalid payment methods, especially on busy weekends.

2/10 Terrible

Tracy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scum bag hotel
No idea why this place is even on this app. It's horrible. checking in i was asked for a $20.00 cash deposit for a room key and "check out inspection " .. they're going to inspect the room before returning the deposit. i asked for a receipt and was berated for thinking i was going to be ripped off. No cancellation refund so i was stuck here for the night. If you're looking for hookers or drug dealers this might be a good choice for you. I was traveling solo and armed, thankfully. skip this place. Hotels app. Please remove them.
Stayed 1 night in Mar 2021
Response from Manager on 12 Mar 2021
We're sorry, you were disappointed with your stay. The hotel prides itself for providing clean accommodations at a reasonable price. The deposit policy of the hotel advertised on the website when you book the room. The money was promptly returned to you after the room inspection. The hotel was occupied with other biker guests as yourself.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2021
Response from Front Desk on 27 Apr 2021
I'm sorry you didn't enjoy your stay at our property. We pride ourselves on always improving our standards and will try to do better next time.

2/10 Terrible

Donald

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

4/10 Poor

john

Stayed 1 night in Dec 2020

8/10 Good

Christy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't do it!!!!
The office to check-in was full of TV and A/C units. Cockroaches in the bathroom and I found bedbugs crawling on the walls. Not like pictures at all. I will never stay there again.
Stayed 6 nights in Aug 2020
Response from Jessica on 23 Aug 2020
Thank you for the feedback. We want to apologize for any inconvenience you endured at check-in. We are replacing AC and TV, so we sincerely apologize for the mess. We will inform pest control as well. The pleasure would be all ours to welcome you back.

8/10 Good

Lavetty, New Smyrna Beach

Travelled with group
Liked: Staff & service
Disliked: Amenities
It was fine. Inexpensive good location . I will probably go there again
Stayed 3 nights in Aug 2020
Response from Jessica on 18 Aug 2020
Thank You

8/10 Good

Marshall

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from Jessica on 18 Aug 2020
Thank You

2/10 Terrible

Edward

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020
Response from Jessica on 3 Aug 2020
Thank you, we will work on making the experience better next time.

6/10 Okay

Verified traveller

Stayed 2 nights in Jun 2020
Response from Jessica on 3 Aug 2020
Thank you, we will work on making the experience better next time.

2/10 Terrible

Alisha

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from Jessica on 3 Aug 2020
Thank you, we will work on making the experience better next time.

4/10 Poor

Robert

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2020

2/10 Terrible

Dexter R.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
An unhealthy place to stay
Was infested with roaches, no iron or ironing board, nasty bath tub/shower. That place needs to be demolished and rebuilt. I will never utilize your services again.
Stayed 3 nights in Mar 2020
Response from Jessica on 18 Mar 2020
We are saddened to hear you were disappointed in your stay. Please accept our sincere apology for the inconveniences you experienced. Your feedback is appreciated and we will be sure to review your comments further. It is our hope that you will reconsider staying with us again and provide us another opportunity to impress you.

4/10 Poor

Verified traveller

Stayed 1 night in Mar 2020
Response from Jessica on 14 Mar 2020
We appreciate your feedback on your recent stay. We apologize for the shortcomings. We are continuing to work on making the necessary improvements, so that we can provide our guests with the best level of service and accommodations. We hope that you will give us another chance to provide you with the extraordinary service and experience we are truly capable of.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst experience at a hotel, ever!!
The representatives from Shore Winds gave us a room without a working kitchen when we specifically ordered a room with a kitchen (I believe it was about $20-40 more expensive). When we arrived we were shown three rooms that all smelled so bad that I would not have been able to stay (I have severe sensitivity to chemical smells). But, because my aging and disable mother had a migraine we could not search for any other accommodations. Then, we checked three rooms because I absolutely did not want to stay in these terribly ugly and smelly rooms. But my aged and disabled Mother had a migraine and could no longer stay awake, to search elsewhere. Little did I know that I would stay awake half of the night afraid to even put the covers over me because the bed bugs/ bacteria/ etc might attack. We received a room that appeared to have been built in 1930, or so. The room's stove/ oven, bathroom faucet and tv were all not in good working order. The faucet in the bathroom did not have any hot water even after letting it run for over five minutes! The TV had a glitch where it would go black and soundless for a second or two and then come back on. The entire screen had multiple streaks (where the picture was missing) across the entire screen. It made it so miserable to watch that we turned the TV off altogether after only a half an hour. The stove and oven were not heating up and we just thought that this was another problem with the room (there were so many problems with the room that t
Stayed 1 night in Nov 2019
Response from Jessica on 13 Feb 2020
We are sorry to hear about your stay, we will look into it.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Jessica on 26 Oct 2019
Sorry to hear about your experience

8/10 Good

J.R.R.

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom window did not have a lock. the front door was hard to open / that was was OK , in the event someone tried to open the door , They would have fond the path to the other side.
Stayed 2 nights in Oct 2019
Response from Jessica on 26 Oct 2019
Hi, Thank you for the feedback, we will get that repaired.

2/10 Terrible

Verified traveller

Stayed 1 night in Jul 2019
Response from Jessica on 3 Aug 2019
sorry about your experience

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Super gross inside, bugs everywhere and smelled like a cigarette
Stayed 1 night in Jul 2019
Response from Jessica on 22 July 2019
Sorry about your experience, we will look into this issue

2/10 Terrible

DAVID

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotels.com should remove this from its inventory
Undoubtedly the worst hotel/motel we have stayed in over the past 30 years. Its one saving grace was that the beds were comfortable. But even this could not overcome the generally shabby, dirty appearance of the room. The mattress cover was very badly stained, the cupboard shelves were lined with old newspapers, the paint was peeling on the doors and the hinges were covered in rust.
Stayed 2 nights in Jun 2019
Response from jessica on 5 July 2019
We are sorry for your experience, we will investigate this issue.