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Reviews of AURA SUITES

4 out of 5
AURA SUITES
Morogoro Road, Upanga East., Plot No.1081/1, Dar es Salaam, Dar es Salam

Reviews

9.6

Exceptional

Rating 10 - Excellent. 18 out of 21 reviews" "
Rating 8 - Good. 1 out of 21 reviews" "
Rating 6 - Okay. 2 out of 21 reviews" "
Rating 4 - Poor. 0 out of 21 reviews" "
Rating 2 - Terrible. 0 out of 21 reviews" "

9.8/10

Cleanliness

9.4/10

Amenities

9.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Modou

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Aura Suites on 8 Apr 2024
Dear Modou,Thank you for sharing your experience post your stay with us at Aura Suites Dar es Salaam, Tanzania.As our valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With the spirit of service, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!Best Regards,Ashley ChristensenFront Office Manager

6/10 Okay

Gloria

Liked: Cleanliness
Stayed 5 nights in Dec 2023

10/10 Excellent

Robin

Liked: Cleanliness, room comfort
Wonderful staff. It's hard to find fault with anything at the property
Stayed 1 night in Dec 2023

10/10 Excellent

Felbert

Stayed 2 nights in Dec 2023

6/10 Okay

Joseph

Liked: Cleanliness, room comfort
No pool access, no working kitchen. Comfy beds.
Hotel was very nice, as you would expect at the price. A peaceful place to end a hectic trip, and we had our room upgraded for free. Some issues though: 1. No pool. It is closed on Sundays (there was no warning of this), and when open is in a separate building. Same applies to the gym. 2. The kitchen was not stocked with the tools to cook anything. No saucepan, utensils, mainly just empty cupboards, some glasses, small plates and basic cutlery. 3. Breakfast was booked as included but we were told it wasn’t when we checked in. Had to get hotels.com to speak with them about this, which was time-consuming. When we got it, it was excelllent. 4. TVs in every room and none of them worked/were tuned. Usually wouldn’t care about this but we just needed to chill in Dar, and it’s a real basic.
Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, room comfort
Excellent service
Amazing 2 bedroom with balcony and kitchen. Very spacious and great lighting. I would recommend. Great breakfast.
Stayed 1 night in Oct 2023
Response from Aura Suites on 22 Oct 2023
Dear Michael,Thank you for sharing your experience post your stay with us at Aura Suites Dar es Salaam, Tanzania.As our valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With the spirit of service, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!Best Regards,Ashley ChristensenFront Office Manager

10/10 Excellent

Dushyant

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property is centrally located & clean.staff very helpful.
Stayed 2 nights in Oct 2023
Response from Aura Suites on 19 Oct 2023
Dear Dushyant,Thank you for sharing your experience post your stay with us at Aura Suites Dar es Salaam, Tanzania.As our valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With the spirit of service, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!Best Regards,Ashley ChristensenFront Office Manager

10/10 Excellent

Judy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This was and is a perfect hotel for a stopover or just to stay in. Centrally located and friendly employees
Response from Aura Suites on 19 Sept 2023
Dear Judy,Thank you for sharing your experience post your stay with us at Aura Suites Dar es Salaam, Tanzania.As our valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With the spirit of service, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!Best Regards,Vivek Kumar ThakurGeneral Manager

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, room comfort
PERFECTION
PERFECT stay. It was the best way to end our time in Dar es Salaam! We will absolutely stay here again. The lay out of the 2 bedroom is exceptional. The restaurant is beautiful, with wonderful views of the city, and tasty food!
Stayed 1 night in Jul 2023
Response from Aura Suites on 16 July 2023
Dear Ashley, Thank you for sharing your experience post your stay with us at Aura Suites Dar es Salaam, Tanzania.As our valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With the spirit of service, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!Best Regards,Vivek Kumar ThakurGeneral Manager

8/10 Good

Zaheer

Liked: Cleanliness, room comfort
Very nice, Hope it gets maintained!
The place is quite nice and clean. Great views of the city too. There is a tendency of places like these in Dar-Es-Salaam not getting maintained with high standards which leaves to deterioration and resulting to look dated and broken. The AC in my first room had an issue which caused a fuse trip, i was moved to another room where the AC had water leaking which shows it hasn't been maintained. Overall, i would definitely come back IF this place remains as good as.
Stayed 6 nights in May 2023
Response from Aura Suites on 17 May 2023
Dear Zaheer,Thank you for sharing your experience post your stay with us at Aura Suites Dar es Salaam, Tanzania.As our valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With the spirit of service, we take great pride in not only meeting, but exceeding your expectations. Thank you for sharing your concern regarding the AC in your room. We have highlighted this to the engineering team for necessary action to be taken.Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!Best Regards,Vivek Kumar ThakurGeneral Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Excellent
Overall stay was excellent. Just the TVs need to be smart TV..
Stayed 5 nights in Mar 2023
Response from Aura Suites on 2 Apr 2023
Dear Guest,Thank you for sharing your experience post your stay with us at Aura Suites Dar es Salaam, Tanzania.As our valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With the spirit of service, we take great pride in not only meeting, but exceeding your expectations. We have noted your feedback about the TV in the room.Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!Best Regards,Vivek Kumar ThakurGeneral Manager

10/10 Excellent

Swami, Zanzibar

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Location
Stayed 2 nights in Feb 2023
Response from Aura Suites on 6 Mar 2023
Thank you for your rating.

10/10 Excellent

Swami, Zanzibar

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
My stay at this property was wonderful.
Stayed 2 nights in Feb 2023
Response from Kumaran Prabhakar on 7 Feb 2023
Dear Swami,Thank you for sharing your experience post your stay with us at Aura Suites Dar es Salaam,Tanzania.As our valued guest, we appreciate your feedback and are delighted to hear that you had agreat stay. With the spirit of service, we take great pride in not only meeting, but exceeding yourexpectations.Your feedback is integral to our ability to continue to improve our service. Thank you again foryour time and come visit us again soon!Best Regards,

10/10 Excellent

Omoze

Liked: Cleanliness, room comfort
Loved it
Stayed 1 night in Oct 2022
Response from Vivek Kumar Thakur on 16 Oct 2022
Dear Sir,It was a pleasure for my team and me to have you with us and your encouraging word makes our day.We will look forward to assist you in future and wllcome you back at Aura Suites Dar Es Salaam.Regards,General Manager

10/10 Excellent

Swami, Zanzibar

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Spacious room
Stayed 1 night in Oct 2022
Response from Kumaran Prabhakar on 18 Oct 2022
Dear Mr.Swami ,GreetingsThanks for the feedback , hope you had a lovely stay .looking forward to welcome you back .best regards

10/10 Excellent

M

Travelled with family
Liked: Cleanliness, room comfort
Great Stay
Super quick check-in with room all ready and equipped to a high standard
Stayed 1 night in Aug 2022
Response from Kumaran Prabhakar on 19 Oct 2022
Dear Mr.Daud ,GreetingsThanks for your valuable feedback ,much appreciated looking forward to welcome you back .Best regards,

10/10 Excellent

ADEBAYO

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful Property, we loved it
Stayed 3 nights in Nov 2023
Response from Aura Suites on 5 Dec 2023
Dear Adebayo,Thank you for sharing your experience post your stay with us at Aura Suites Dar es Salaam, Tanzania.As our valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With the spirit of service, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!Best Regards,Ashley ChristensenFront Office Manager

10/10 Excellent

HAESUNG

Stayed 3 nights in Aug 2023
Response from Aura Suites on 22 Sept 2023
Dear Haesung,Thank you for sharing your experience post your stay with us at Aura Suites Dar es Salaam, Tanzania.As our valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With the spirit of service, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!Best Regards,Vivek Kumar ThakurGeneral Manager

10/10 Excellent

Mustafa

Business traveller
Liked: Cleanliness, room comfort
Stayed 16 nights in Jun 2023
Response from Aura Suites on 16 July 2023
Dear Mustafa,Thank you for sharing your experience post your stay with us at Aura Suites Dar es Salaam, Tanzania.As our valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With the spirit of service, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!Best Regards,Vivek Kumar ThakurGeneral Manager

10/10 Excellent

Salim

Travelled with family
Liked: Cleanliness, room comfort
Excellent !
Tout était parfait !
Stayed 3 nights in Aug 2022
Response from Ajit Dhankhar on 25 Aug 2022
Dear Mr. Salim,Thank you for choosing Aura Suites, Dar Es SalaamIt is very pleasant to read your beautiful feedback in particular in regard to the team effort for making your stay more enjoyable. This is will bring them confidence and pride in the work they have doneWe look forward to welcoming you again at Aura Suites in the near future !!!!!!!!!Best,Ajit Singh DhankharGeneral ManagerMob no : 255 746 941 889Email : a.dhankhar@aurasuites.co.tz