Grand, Suite, 1 King Bed
Check availability

Reviews of Grand Hyatt Dalian

5 out of 5
Grand Hyatt Dalian
No. 33 C 3 Zone, Xinghai Square, Shahekou District, Dalian, Liaoning

Reviews

9.4

Exceptional

Rating 10 - Excellent. 63 out of 89 reviews" "
Rating 8 - Good. 23 out of 89 reviews" "
Rating 6 - Okay. 1 out of 89 reviews" "
Rating 4 - Poor. 1 out of 89 reviews" "
Rating 2 - Terrible. 1 out of 89 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

bitong

Disliked: Cleanliness
bad health environment
Stayed 2 nights in Jun 2023

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is nice and big but decor is a little old
Stayed 3 nights in May 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff and service were great during our stay. Our room was quite comfortable with a lovely view of the Xinghai bay bridge. There are some nice restaurants in the area, but due to the sheer size of Xinghai square you have to walk a bit to get anywhere. We wish we could have stayed for longer.

8/10 Good

gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Helpful staff. Great views. The a/c temperature control needs to be updated. The room can be too hot when the sun is out.
Stayed 2 nights in Feb 2023

10/10 Excellent

Hui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unbelievable view of ocean, square and beachfront.
Stayed 2 nights in Feb 2021

10/10 Excellent

Chenguang

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

8/10 Good

Monica

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Good Business Hotel
The hotel is located at the heart of the commercial district. Great for business if your office is located near by. The hotel has a great view of it garden and the bridge. The executive lounge is big and quiet, possibly it is because it is off peak season in Dalian.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!!!!
Great place to stay!!!!
Stayed 1 night in Oct 2019

10/10 Excellent

Brenda, Winnipeg

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect place to stay. Everything is all perfect. I will come back again.
Stayed 7 nights in Sep 2019
Response from Grand Hyatt Dalian on 18 Sept 2019
Dear Distinguished guest, Greetings from Grand Hyatt Dalian and thank you for taking the time to share your valuable feedback about your stay at our hotel. I am delighted to read that you had a wonderful stay at our property and that our staff made you feel welcome and at home. Please be assured that I will happily share your feedback with my entire team. We would be very delighted to have you with us again soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, great location, mediocre breakfast
Hotel was great. View is great. Location is great. Only complaint is the breakfast - the items they do offer is good but there's very few options with meat.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
good experience for me. i would like to introduce my friends.
Stayed 1 night in Apr 2019
Response from Grand Hyatt Dalian on 6 May 2019
Dear Distinguished guest , Greetings from Grand Hyatt Dalian and thank you for taking the time to share your valuable feedback about your stay at our hotel. I am delighted to read that you had a wonderful stay at our property and that our staff made you feel welcome and at home. Please be assured that I will happily share your feedback with my entire team. We would be very delighted to have you with us again soon!

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, services, view, amazing food. Located right on the beach. Perfect location to explore Dalian.
Stayed 3 nights in Apr 2019
Response from Grand Hyatt Dalian on 25 Apr 2019
Dear Distinguished guest, Greetings from Grand Hyatt Dalian and thank you for taking the time to share your valuable feedback about your stay at our hotel. I am delighted to read that you had a wonderful stay at our property and that our staff made you feel welcome and at home. Please be assured that I will happily share your feedback with my entire team. We would be very delighted to have you with us again soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic. My only complaint is that I couldn't stay longer.
Stayed 1 night in Mar 2019
Response from Grand Hyatt Dalian on 16 May 2019
Thank you very much for choosing Grand Hyatt Dalian and your positive comments. Your kind comment about our hotel has been shared with our team and we are also pleased to get your recognition. We will keep refining our products and services to delight guests always. We are looking forward to serving you again. Thank you!

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2019

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful views, clean rooms, friendly staff.
The hotel and service staff were both amazing. Many of the staff spoke English and the views from the hotel room were stunning. The buffet was a bit overpriced and not very good however.
Stayed 2 nights in Jan 2019

10/10 Excellent

Jun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again
Enjoyed my stay very much.
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay with very friendly staff.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

10/10 Excellent

Ann, Nashville TN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was in a great location. Beautiful view
Beach had many things for children to do: boat rides, dirt diggers in a sand box, etc. not suitable for swimming though because of rough surf and gritty beach area(glass, stones, etc)
Stayed 4 nights in Jun 2018

8/10 Good

Liming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from DALGH on 2 May 2018
Dear Guest, thank you for choosing Grand Hyatt Dalian.

10/10 Excellent

Damon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was friendly and clean I would stay here again
Response from Grand Hyatt Dalian on 18 Apr 2018
Dear Guest, Thank you for staying with us. We are glad to learn that you had a comfortable stay. We look forward to welcoming you back. Thanks.

10/10 Excellent

Jolyn Xian Peng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2018
Response from Grand Hyatt Dalian on 18 Apr 2018
Dear Guest, Thank you for choosing stay in Grand Hyatt Dalian!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AHH-mazing!!!
View, service, food, ambience, cleanliness, style!! Everything was beautiful! Everyone was kind, polite and super helpful. I loved staying here!
Stayed 1 night in Feb 2018
Response from Grand Hyatt Dalian on 18 Apr 2018
Dear Guest, Thank you for staying at Grand Hyatt Dalian. We are glad to learn that our convenient location, choice of food and thoughtful service made your stay a pleasant one. Your kind words and recommendations are highly appreciated. We are honored to have had you here and we look forward to welcoming you back soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great business stay
Excellent business hotel with first class decor and facilities.
Stayed 2 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upmarket comfortable hotel
No complaints here, modern, clean, good service.
Stayed 5 nights in May 2017

10/10 Excellent

Ryan M, Aspen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel.
Amazing hotel with great service. Rooms are perfect and location is key.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel. Enjoyed stay. Forgotten power connector at hotel for the laptop. The receptionist was able to locate it and help to find a solution to return. Will stay there again next time at Dalian.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Vitor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

hui, ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the beach
Very nice hotel with great view. Everything is great, absolutely recommend it!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but not great
The hotel was nice and the view was beautiful, especially when the weather is nice, as all the rooms have somewhat of a view of the ocean. However, there weren't any places close by for breakfast so if you were sick of hotel breakfasts after a week of being on the road, you're out of luck. Also for a 5-star hotel where breakfast cost $30, I would've liked to have seen more options. I did enjoy the shower immensely where two shower heads operated simultaneously.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel
Beautiful hotel, great rooms, good views over the square/water, excellent staff - very welcoming and all spoke good English. Amazing selection at breakfast. Very clean hotel and overall a nice, welcoming atmosphere.

10/10 Excellent

Tom, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business meeting
Very nice hotel, staff were great

10/10 Excellent

Ilya, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best in Dalian
Brand new hotel in Dalian. Perfectly designed, clean, comfortable rooms. Service and staff were great as well. The breakfast buffet is one of the best that I've had in China. Excellent experience overall.

10/10 Excellent

Himanshu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Himanshu, Singapore

Liked: Staff & service, room comfort
Its fine to stay but pls provide iron in room thanks

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it is a good place to stay.
I stayed the hotel for 6 nights. The room is clean, good view. The hotel is in the convenient location for me. The food is good but quit pricy. I will come back.

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and quality of stay
New Grand Hyatt hotel around 6 months. Facilities are excellent and my stay was made even more comfortable and enjoyable by the friendly concierge team headed by Neo.

10/10 Excellent

YU YUAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
櫃台的承辦人員蠻不錯的。很熱心。 唯一一個不好地方，他們大廳是在二樓，坐車要跑到樓下
Stayed 1 night in Dec 2023

10/10 Excellent

Ips

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Nov 2023

10/10 Excellent

Yi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel
Stayed 3 nights in Aug 2023

8/10 Good

Patric, Plauen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

10/10 Excellent

junghun

Stayed 1 night in Jun 2023

10/10 Excellent

Junko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
景色も良くとても快適でした
Stayed 1 night in Dec 2021

10/10 Excellent

CHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
호텔이 깔끔하고 전망이 좋아요.
Stayed 1 night in Dec 2020

10/10 Excellent

meng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2020

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 2 nights in Dec 2019