Front of property

Reviews of 25hours Hotel Indre By

4 out of 5
25hours Hotel Indre By
Pilestraede 65, Copenhagen

Reviews

9.4

Exceptional

Rating 10 - Excellent. 479 out of 624 reviews" "
Rating 8 - Good. 112 out of 624 reviews" "
Rating 6 - Okay. 21 out of 624 reviews" "
Rating 4 - Poor. 8 out of 624 reviews" "
Rating 2 - Terrible. 4 out of 624 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Seyedeh Fatemeh Morvarid

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great fun hotel. Travelled with friends in a group and had a fabulous time.
Stayed 3 nights in Feb 2024

8/10 Good

mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Shower chair not in room upon arrival.
Stayed 3 nights in May 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place!
Stayed 2 nights in May 2024
Response from Isabella & the team at 25hours hotels Indre by on 27 May 2024
Dear Melissa, Thank you for your kind words! We're delighted to hear that you had an excellent experience with us. We hope to welcome you back soon for another enjoyable stay.Best regards,

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a city break. Everything you could ask for and more!!.
Stayed 5 nights in May 2024
Response from Isabella & the team at 25hours hotels Indre by on 27 May 2024
Dear Neil, Thank you for your wonderful feedback! We're delighted to hear that you found our hotel perfect for your city break and that we exceeded your expectations. It was our pleasure to provide you with everything you needed and more. We look forward to welcoming you back for another fantastic stay!Best regards,

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit quirkey!
Stayed 3 nights in May 2024
Response from Isabella & the team at 25hours hotels Indre by on 27 May 2024
Dear Joseph, Thank you for your feedback! We're glad you found our hotel a bit quirky. We aim to provide a unique and memorable experience for our guests. We hope you enjoyed your stay and look forward to welcoming you back soon.

10/10 Excellent

Ryan

Travelled with family
Great location band great staff
Stayed 4 nights in May 2024
Response from Isabella & the team at 25hours hotels Indre by on 27 May 2024
Dear Ryan, Thank you for your feedback! We're delighted to hear that you enjoyed our great location and found our staff excellent. We hope to welcome you back for another pleasant stay in the future.Best regards,

10/10 Excellent

jeffrey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the 25hours hotel. Great place, location and people.
Stayed 7 nights in May 2024
Response from Isabella & the team at 25hours hotels Indre by on 27 May 2024
Dear Jeffrey, Thank you for your wonderful feedback! We're thrilled to hear that you loved your stay at 25hours Hotel. It's fantastic to know that you enjoyed our great location and the hospitality of our team.We look forward to welcoming you back for another great experience soon!Best regards,

10/10 Excellent

Lorna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Staff friendly. Hotel looks like the pictures
Stayed 5 nights in May 2024
Response from Isabella & the team at 25hours hotels Indre by on 27 May 2024
Dear Lorna, Thank you for your feedback! We're pleased to hear that you found our hotel's location good, our staff friendly, and that our hotel matches the pictures. We appreciate your support and hope to welcome you back soon.Best regards,

8/10 Good

Joshua, New York

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2024
Response from Isabella & the team at 25hours hotels Indre by on 19 May 2024
Dear Joshua Thank you for your nice score, we hope you had a great stay. We look forward to welcoming you back ;)

8/10 Good

Farah

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay
Stayed 3 nights in May 2024
Response from Isabella & the team at 25hours hotels Indre by on 27 May 2024
Dear Farah, Thank you for your feedback! We're delighted to hear that you had a lovely stay with us. We hope to welcome you back for another wonderful experience in the future.Best regards,

10/10 Excellent

John

Travelled with partner, Travelled with group
Liked: Staff & service, property conditions & facilities
Staff extremely helpful and knowledgeable
Stayed 7 nights in May 2024
Response from Isabella & the team at 25hours hotels Indre by on 14 May 2024
Hey!Thanks a bunch for your awesome review! We're thrilled to hear that our staff left such a positive impression on you. Being helpful and knowledgeable is what we aim for, so it's fantastic to know we hit the mark.We're lucky to have such a dedicated team who genuinely care about making your stay the best it can be. If you ever find yourself in Copenhagen again, don't hesitate to swing by. We'd love to welcome you back with open arms!With warm regards,

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2024
Response from Isabella & the team at 25hours hotels Indre by on 16 May 2024
Dear TiffanyThank you for the top score! We're delighted to hear that you had a fantastic experience with us. We look forward to welcoming you back soon!

10/10 Excellent

Richard, Towson

Liked: Cleanliness, staff & service, property conditions & facilities
25-hours Hotel is a pleasantly eccentric place to stay -- good service and food, and our room had wallpaper with the 1574 astronomical observations of Tycho Brahe -- brilliant!
Stayed 3 nights in May 2024
Response from Isabella & the team at 25hours hotels Indre by on 14 May 2024
Hi Richard, Thanks a bunch for sharing your experience with us! We're thrilled to hear that you enjoyed your stay at the 25-hours Hotel and appreciated our unique charm. Tycho Brahe's astronomical observations wallpaper sounds like quite the conversation starter!We take pride in offering excellent service and delicious food, so it's fantastic to know that we hit the mark. If you ever find yourself back in the area, we'd love to have you stay with us again. Until then, safe travels and keep exploring!Best regards,

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at the hotel. It was clean, quiet and comfortable. The room was very large and we liked the quirky design. It was also nice and quiet, enabling a good night's sleep. We arrived early so the room wasn't available to check in but we were able to leave our bags for safe storage with no issue. We were also able to leave our luggage with the hotel after checking out too, which was very convenient. The hotel is in a great location, close to lots of sights and Norreport station, so is very easy to get around.
Stayed 3 nights in May 2024
Response from Isabella & 25hours Hotel Copenhagen Indre By on 13 May 2024
Dear Richard, Thank you for sharing your positive experience with us! We're thrilled to hear that you enjoyed your stay at our hotel and that our cleanliness, comfort, and unique design contributed to a memorable visit.We're glad to know that our team could accommodate your early arrival by providing secure storage for your bags, and that our convenient luggage storage option after check-out added to your overall experience.Our central location is indeed one of our greatest assets, and we're pleased to hear that it facilitated easy access to the city's attractions and transportation hubs for you.We sincerely appreciate your kind words and look forward to welcoming you back for another enjoyable stay in the future!Warm regards,

8/10 Good

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the interior design of the hotel, friendly breakfast staff, conveniently located within easy walking distance to the metro and shops. Room felt stuffy as windows cannot be opened properly and the climate control didn't work effectively.
Stayed 3 nights in Apr 2024
Response from Isabella & 25hours Hotel Copenhagen Indre By on 13 May 2024
Dear HelenThank you for sharing your feedback with us. We're delighted to hear that you appreciated the interior design of our hotel and found our breakfast staff to be friendly.We apologize for any inconvenience you experienced with the windows and climate control in your room. Ensuring our guests' comfort is our top priority, and we take your comments seriously. We will address these issues promptly to ensure a more enjoyable experience for our future guests.We're glad to know that our convenient location was beneficial for your stay, and we hope to have the opportunity to welcome you back in the future for an improved experience.Warm regards,

10/10 Excellent

Daniel, Salford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay, from entering the hotel to checking out. All the the staff were extremely welcoming, nothing was too much trouble. Room was spotless. Will definitely return.
Stayed 3 nights in Apr 2024
Response from Isabella & the team at 25hours hotels Indre by on 14 May 2024
Hi Daniel, We're absolutely delighted to hear that you loved your stay with us from start to finish! It warms our hearts to know that you felt welcomed and valued by our staff. Providing exceptional service and ensuring your comfort is our top priority, so it's incredibly rewarding to hear that we hit the mark.Thank you for highlighting the cleanliness of your room. Maintaining a spotless environment is essential for us, and we're thrilled that it contributed to your overall positive experience.We can't wait to welcome you back for another memorable stay! If there's anything specific you'd like for your next visit, don't hesitate to let us know. Until then, safe travels, and we look forward to seeing you again soon!Warm regards,

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and property is clean and very cute! Would stay again. My only complaint is the bedding was a bit scratchy but nothing major.
Stayed 5 nights in Apr 2024
Response from Isabella & 25hours Hotel Copenhagen Indre By on 13 May 2024
Dear Kelly Thank you for your kind words and for choosing to stay with us. We're delighted to hear that you found our staff to be friendly and enjoyed the cleanliness and charm of our property.We appreciate your feedback regarding the bedding, and we apologize for any discomfort it may have caused. Rest assured, we will take your comments into consideration as we strive to continuously improve our guests' experience.We look forward to welcoming you back for another pleasant stay in the future!Warm regards,

10/10 Excellent

Grace

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking into the hotel felt like you were transported to somewhere different— the vibe was so fun. The hotel room was so cozy and perfect. The staff was also very friendly. Every corner was so artful and beautiful— definitely will want to stay here again in the future
Stayed 1 night in Apr 2024
Response from Isabella & the team at 25hours hotels Indre by on 14 May 2024
Hi Grace, We're absolutely thrilled to hear that you felt transported to somewhere special as soon as you walked into our hotel! Creating a unique and enjoyable atmosphere is what we strive for, so it's fantastic to know that you found the vibe fun and engaging.We're delighted that you found your room cozy and perfect for your needs. Ensuring our guests feel comfortable and at home is one of our top priorities.Thank you for your kind words about our staff! We take pride in providing friendly and attentive service, so it's wonderful to hear that our team made your stay even more enjoyable.We're glad you appreciated the artful and beautiful touches throughout the hotel. We love curating an environment that's visually stimulating and memorable for our guests.We can't wait to welcome you back for another stay in the future! If there's anything specific you'd like for your next visit, please don't hesitate to let us know. Until then, take care and safe travels!Warm regards,

10/10 Excellent

DUNCAN, WEST HOLLYWOOD

Stayed 1 night in Apr 2024
Response from Isabella & the team at 25hours hotels Indre by on 14 May 2024
Dear Duncan, Thank you for your great score, this is truely amazing to see and we hope to see you soon again. With warm Regards

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Fiona at the front desk is the absolute best!
Stayed 6 nights in Apr 2024
Response from Isabella & the team at 25hours hotels Indre by on 16 May 2024
Dear John, Thank you for the top score! We're delighted to hear that you had a fantastic experience with us. We look forward to welcoming you back soon!

10/10 Excellent

Sheena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Isabella & the team at 25hours hotels Indre by on 16 May 2024
Dear SheenaThank you for the top score! We're delighted to hear that you had a fantastic experience with us. We look forward to welcoming you back soon!

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Isabella & the team at 25hours hotels Indre by on 16 May 2024
Dear Nicole, Thank you for the top score! We're delighted to hear that you had a fantastic experience with us. We look forward to welcoming you back soon!

8/10 Good

Mario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good in this hotel. It dropped a few stars due to issues with things not working or advertised benefits nor being available but otherwise it was a good stay. Be aware that the Expedia rating and images may not match what you get as we booked a superior room which ended up looking nothing like what we got as we ended up on the 3rd floor in room 374 which had a slantes wall which took up a bit of floor space. The bar, restaurant and chill out rooms were decent as we don't usually use these but did this time. Hotel is close to everything if you don't mind walking as we covered the city on foot going to all palaces, Tivoli and Christiana etc. I'm super picky person when it comes to hotels and I didn't really find too much to complain about.
Stayed 3 nights in Mar 2024
Response from Nadine on 10 Apr 2024
Dear MarioThank you for sharing your feedback with us. We're glad to hear that overall, you had a good stay in our quirky world.We apologize for any inconvenience caused by issues with amenities not being available during your stay. We take guest feedback seriously, and we are working on ensuring that the advertised complimentary amenities are available at all times for our guests' convenience.We're sorry to hear that the room you booked didn't match your expectations based on the images provided by the external travel agency. We understand the importance of accurate representation, and we appreciate your candid remarks regarding the layout and design of our property. We do apologize for any inconvenience caused by the size and layout of your room. While we do offer various room sizes to accommodate different preferences, we understand that the ceilings in room 374 might have been challenging for taller guests. We appreciate your understanding and acknowledgment of the limited floor space in this particular room. It's great to know that you found our Assembly and rendezvous bar, restaurant Neni, Love Library and Vinyl rooms to be enjoyable, even though you don't typically use these facilities. We're also pleased to hear that our hotel's central location allowed you to explore the city on foot, visiting various attractions.We hope you had a wonderful time exploring Copenhagen, and we look forward to welcoming you back in the future, perhaps in a different room that better suits your preferences. Warm regards Nadine Reception with the rest of your 25hours Team

10/10 Excellent

Danielle

Stayed 3 nights in Mar 2024
Response from Isabella & the team at 25hours hotels Indre by on 16 May 2024
Dear Danielle, Thank you for the top score! We're delighted to hear that you had a fantastic experience with us. We look forward to welcoming you back soon!

10/10 Excellent

Maya Juliette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely LOVED staying here!! When I was looking to book hotels, 25hours was definitely towards the higher end of my budget, but every penny spent was worth it. So clean, so stylish and so comfortable. I felt so safe and the staff really looks out for you - I have a bad sesame allergy, and at dinner one of the waitresses in the restaurant made me a revised menu of all the things I could/couldn’t order! Going that extra mile made me feel so reassured that I could enjoy the food. Also, a special mention to the delicious breakfast! 10/10 recommend.
Stayed 3 nights in Mar 2024
Response from Nadine on 10 Apr 2024
Dear Maya JulietteThank you for your amazing review! We're absolutely thrilled to hear that you loved staying at our quirky hotel and that every penny spent was worth it.It's fantastic to know that you found our colorful world to be clean, stylish, and comfortable. Providing a safe and welcoming environment for our guests is our top priority, and we're delighted that you felt reassured and well taken care of by our staff, especially with the allergy you mention. Going the extra mile to accommodate your dietary needs is something we're happy to do, and we're glad that it allowed you to fully enjoy your dining experience with us.We're also pleased to hear that you enjoyed our delicious breakfast - it's always wonderful to start the day off right with a satisfying meal.Thank you for recommending us with a perfect score of 10/10! We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another exceptional stay in the future!Warmest regards Nadine Front Office Supervisor with the rest of your 25hours Team

8/10 Good

Lucy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really loved the hotel it was cosy and stylish but at check out the lady who served us seemed rushed and we overheard the lady next to us be asked if she enjoyed her stay and would stay again, her response was yes and she was offered a discount at their sister hotels. Would stay at the hotel again as it was lovely.
Stayed 5 nights in Mar 2024
Response from Nadine on 10 Apr 2024
Dear LucyThank you for your feedback regarding your recent stay with us. We're delighted to hear that you loved our quirky hotel and found it to be cosy and stylish.We apologize for any inconvenience you experienced during the check-out process. We take guest feedback seriously, and we will address your concerns with our Front Office team to ensure that all guests receive attentive and unhurried service during check-out.Regarding the Dis-loyalty membership offered to another guest, we appreciate your attentiveness. If you are interested in this, we are happy to provide you with a promotion code as well! Please reach out to us directly so we can assist in the sign up process.We're glad to hear that despite these experiences, you would still choose to stay with us again. We value your loyalty and hope to have the opportunity to welcome you back for another enjoyable and memorable stay in the future.Warmest regards Nadine Front Office Supervisor with the rest of your 25hours Team

10/10 Excellent

Erin

Stayed 3 nights in Mar 2024
Response from Isabella & the team at 25hours hotels Indre by on 16 May 2024
Dear ErinThank you for the top score! We're delighted to hear that you had a fantastic experience with us. We look forward to welcoming you back soon!

10/10 Excellent

Suzy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel for a 3 night stay - great location, fab decor, friendly and helpful staff. Loved it.
Stayed 3 nights in Mar 2024
Response from Nadine on 10 Apr 2024
Dear SuzyThank you for your glowing review! We're thrilled to hear that our hotel was the perfect choice for your 3-night stay in Copenhagen.It's wonderful to know that you enjoyed our convenient location, quirky decor, and found our staff to be friendly and helpful. Providing a comfortable and welcoming experience for our guests is our top priority, and we're delighted that we could meet your expectations.Thank you for choosing to stay with us, and we look forward to welcoming you back for another fantastic experience in the future!Warmest regards Nadine Front Office Supervisor with the rest of your 25hours Team

10/10 Excellent

Shayeral

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying at this hotel. The interior design is top quality and one a of a kind. Staff were also very very friendly. Thank you!
Stayed 3 nights in Jan 2024
Response from Nadine on 10 Apr 2024
Dear ShayeralThank you for your wonderful review! We're thrilled to hear that you loved staying in our quirky world.It's fantastic to know that you appreciated the colorful and unique interior design of our hotel. We take pride in creating a memorable atmosphere for our guests.We're also delighted that you found our staff to be very friendly. Providing exceptional service is always our goal, and we're glad we could make your stay enjoyable.Thank you once again for your kind words, and we hope to welcome you back soon for another fantastic stay!Warmest regards Nadine Front Office Supervisor with the rest of your 25hours Team

10/10 Excellent

Irene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, wonderful staff and clean hotel.
Stayed 3 nights in Mar 2024
Response from Nadine on 21 Mar 2024
Dear Irene,Thank you very much for taking the time to share your experience with us. We're delighted to hear that you enjoyed our convenient location, found our staff wonderful, and appreciated the cleanliness of our quirky world.Providing exceptional service and maintaining a clean environment are among our top priorities, and it's always rewarding to receive such positive feedback from our guests. Your kind words truly mean a lot to us and serve as encouragement for our team to continue delivering outstanding hospitality.We hope to have the pleasure of welcoming you back on your next visit. Should you require any assistance or have any special requests, please don't hesitate to reach out to us.Warm regards,Nadine Reception with the rest of your 25hours Team

10/10 Excellent

carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay in this hotel, super well located with access to everything: shopping, metro, dinning. The staff was amazing as well. I can´t wait to come back.
Stayed 1 night in Feb 2024
Response from Nadine on 20 Mar 2024
Dear Carlos,Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that you loved your stay in our colorful world and that you found our location to be superb, offering convenient access to shopping, the metro, and dining options.It's truly heartwarming to know that our staff's service made a positive impression on you. We take great pride in delivering exceptional hospitality, and we're delighted that our team contributed to making your stay memorable.We can't wait to welcome you back for another fantastic experience! If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Warm regards,NadineReception with the rest of your 25hours Team

10/10 Excellent

Thomas, Pompano Beach

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying there every year for work. This year 2024 I noticed that the breakfast buffet was less amazing than previous years. Fewer types of bread and pastries than previous years. Still good but no longer amazing.
Stayed 3 nights in Mar 2024
Response from Nadine on 20 Mar 2024
Dear Thomas,Thank you for being a loyal guest and for sharing your feedback with us. We truly value your continued support and appreciate your insights regarding your recent stay.We're glad to hear that you found the breakfast buffet in Restaurant Neni to be good overall, but we apologize if it did not meet the exceptional standards you've experienced in previous years. Your feedback about the variety of bread and pastries is important to us, and we will certainly take it into consideration as we strive to continuously improve our offerings.Please rest assured that we are committed to maintaining the high quality of our services and amenities, including our breakfast offerings. We will review your feedback with our team to ensure that we provide a consistently outstanding experience for all our guests, including you.We look forward to the opportunity to welcome you back next year and to ensure that your future stays are nothing short of amazing. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.Warm regards,Nadine Reception with the rest of your 25hours Team

10/10 Excellent

Rui

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great buffet breakfast and fantastic decor! Very convenient location.
Stayed 5 nights in Mar 2024
Response from Nadine on 13 Mar 2024
Dear Rui,Thank you sincerely for your glowing review. We are delighted to learn that you thoroughly enjoyed your experience in our colorful world.Our team takes great pride in curating a delightful breakfast in Neni and ensuring that our decor reflects comfort and style, so it's incredibly rewarding to hear that you appreciated these aspects of your stay.Moreover, we understand the importance of a convenient location for our guests, and we're thrilled that our proximity met your needs effectively.Should your travels bring you back to our charming city, we would be honored to welcome you again for another wonderful stay.Warmest regards,Nadine Front Office Supervisor with the rest of your

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and unique!
Stayed 2 nights in Mar 2024
Response from Nadine on 13 Mar 2024
Dear Sydney,Thank you very much for taking the time to share your feedback with us. We are thrilled to hear that you found your experience in our quirky world to be excellent and unique. Providing exceptional service and creating memorable stays for our guests is our top priority, and it's truly rewarding to know that we succeeded in meeting your expectations.Your kind words serve as a great source of motivation for our team as we continuously strive to deliver outstanding hospitality. We are delighted that you enjoyed your time with us and we look forward to welcoming you back for another remarkable stay in the future.Warm regards,Nadine Front Office Supervisor with the rest of your 25hours Team

10/10 Excellent

Daisy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely vibe to the hotel. In a great location. Clean and friendly.
Stayed 2 nights in Mar 2024
Response from Nadine on 13 Mar 2024
Dear Daisy,Thank you for sharing your positive feedback with us! We're delighted to hear that you enjoyed the vibe of our colorful world and found it to be in a convenient location.Maintaining a clean and friendly environment is a top priority for us, and we're thrilled that you noticed and appreciated our efforts in this regard.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If there's anything we can do to make your next visit even better, please don't hesitate to let us know.Warm regards,NadineFront Office Supervisor with the rest of your 25hours Team

10/10 Excellent

Holly Amanda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, very well kept and modern
Stayed 3 nights in Mar 2024
Response from Nadine on 13 Mar 2024
Dear Holly Amanda,Thank you for your kind words and for taking the time to share your experience with us. We're thrilled to hear that you enjoyed your stay in our quirky world and that you found our hotel to be well-kept and modern.Maintaining a high standard of cleanliness and ensuring our facilities are up-to-date is a top priority for us, so we're pleased to hear that you noticed and appreciated our efforts.We hope to have the pleasure of welcoming you back in the future. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Warm regards,Nadine Front Office Supervisor with the rest of your Team

10/10 Excellent

Philippa

Stayed 3 nights in Mar 2024
Response from Nadine on 10 Apr 2024
Dear PhilippaThank you so much for staying with us and for rating us so highly! We're thrilled to hear you loved all aspects of your stay and we can't wait to have you back! Warmest regards Nadine Front Office Supervisor with the rest of your 25hours Team

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic
Stayed 3 nights in Feb 2024
Response from Nadine on 7 Mar 2024
Dear NatalieHow amazing to receive such a fantastic review from you. Thank you for choosing us for your stay in Copenhagen and for sharing your experience! It was a pleasure to have you - should your travels bring you back to our charming city, we would be honored to welcome you again Kindest regards Nadine Reception with the rest of your 25hours Team

10/10 Excellent

Lisa-Jayne, Sandown

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Nadine on 2 Mar 2024
Dear Lisa-JayneThank you so much for staying with us and for rating us so highly! We're thrilled to hear you loved all aspects of your stay and we can't wait to have you back! Warm regards Nadine Reception with the rest of your 25hours Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Nadine on 2 Mar 2024
Dear AnonymousThank you so much for staying with us and for rating us so highly! We're thrilled to hear you loved all aspects of your stay and we can't wait to have you back! Warm regards Nadine Reception with the rest of your 25hours Team

8/10 Good

Mrs Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, friendly staff. Excellent area in location for tourists.
Stayed 3 nights in Feb 2024
Response from Nadine on 25 Feb 2024
Dear Joanne,Thank you for taking the time to share your feedback regarding your recent stay in our quirky world. We are delighted to hear that you found our hotel lovely and our staff friendly. Providing exceptional service and creating a welcoming atmosphere are top priorities for us, and it's heartening to know that we succeeded in meeting your expectations in this regard.Additionally, we're thrilled that you found our location to be convenient so you got to explore the charming city Copenhagen is. We look forward to the opportunity to welcome you back and exceed your expectations once again in the future.Warm regards,NadineReception with the rest of your 25hours Team

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
This is a wonderful hotel. The location is perfect, close to transit, shopping, and attractions. Breakfast was nice, and staff was helpful and friendly. I loved the room, it was massive, and the bed was comfy! I'd definitely stay here again!
Stayed 3 nights in Feb 2024
Response from Nadine on 25 Feb 2024
Dear Katherine,Thank you immensely for taking the time to share your glowing feedback following your recent stay at 25hours Indre By. We are thrilled to learn that your experience with us was nothing short of exceptional.It brings us great joy to hear that you found our location to be convenient and well-suited to your needs, with easy access to transit, shopping, and attractions. We are delighted that you enjoyed our breakfast offerings in restaurant Neni and that our staff left a positive impression on you with their helpful and friendly service.Moreover, we are thrilled that you found your room to be spacious and comfortable, ensuring a restful and enjoyable stay. Ensuring our guests' utmost comfort and satisfaction is our top priority, and it is heartening to know that we succeeded in providing you with a memorable experience.Your kind words serve as a confirmation to our ongoing commitment to excellence, and we are genuinely grateful for your recommendation. We look forward to welcome you back for another outstanding stay in the near future.Warm regards,NadineReception with the rest of your 25hours Team

10/10 Excellent

Hatice

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was super nice and its walking distant to everything
Stayed 2 nights in Feb 2024
Response from Nadine on 24 Feb 2024
Dear HaticeThank you so much for staying with us and for rating us so highly! We're thrilled to hear you loved all aspects of your stay and we can't wait to have you back! It pleases us you enjoyed our conveniently central location and got to visit the charming city Copenhagen is. Since service is what we value so highly, it warms our hearts a little extra to receive your kind words on our staff, who are dedicated to make you feel the most comfortable and welcome. Please rest assured I will share your feedback with them. Warm regards Nadine Reception with the rest of your 25hours Team

10/10 Excellent

Tyler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great place! Centrally located, don’t think it took us more than 10-15 mins to walk anywhere. The metro to the airport is close by as well. Rooms are actually pretty big and loved the bars and hang out rooms near the lobby. We spent a nice down there and loved the vibes.
Stayed 3 nights in Feb 2024
Response from Nadine on 21 Feb 2024
Dear TylerThank you for choosing us for your stay in Copenhagen and for taking the time to share your thoughtful review. It pleases us you enjoyed you stay, including our conveniently central location so you got to visit the charming city Copenhagen is. We have put a lot of effort into creating a unique and warm atmosphere for our guests, and we are thrilled to hear it made you feel comfortable and you found the room to be spacious. Awesome you also spent time and got to relax in the Vinyl Room, Love Library as well as Assembly Bar.We're looking forward to welcoming you back. Warm regards Nadine Reception with the rest of your 25hours Team

10/10 Excellent

Conor

Stayed 2 nights in Feb 2024
Response from Nadine on 21 Feb 2024
Dear ConorHow amazing to receive such a fantastic review from you. Thank you for choosing us for your stay in Copenhagen and for sharing your experience! It was a pleasure to have you - should your travels bring you back to our charming city, we would be honored to welcome you again Kindest regards Nadine Reception with the rest of your 25hours Team

10/10 Excellent

Maya

Stayed 5 nights in Feb 2024
Response from Nadine on 21 Mar 2024
Dear Maya,How amazing to receive such a fantastic rating from you - thank you for choosing us for your stay in Copenhagen! It was a true pleasure to host you in our quirky world - we cannot wait to welcome you back for another stay, filled with new, delightful food experiences as we know you enjoy them. Warm regards Nadine Reception with the rest of your 25hours Team

10/10 Excellent

Nicola

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The design and styling on this hotel is amazing. The rooms are so far from a standard hotel room with gorgeous interior design and so much attention to detail making it feel like real luxury. There is a free mini bar with beer/water/snacks which can be replenished every day at your request - which is an unusual perk. The staff were cheery and helpful. We loved our stay - it felt like proper luxury at an affordable price.
Stayed 3 nights in Feb 2024
Response from Nadine on 13 Feb 2024
Dear Nicola,Thank you immensely for your glowing review of our hotel. We are delighted to hear that you found the design and styling of our colorful world to be amazing, and that you appreciated our quirky style and touches. It brings us great joy to know that our efforts to create a comfortable and memorable experience did not go unnoticed.We take pride in providing our guests with exceptional service and amenities, and we are thrilled that you enjoyed the complimentary mini bar with a selection of beverages and snacks. Your kind words regarding our cheerful and helpful staff are also greatly appreciated. We strive to create a warm and welcoming atmosphere, and it is wonderful to hear that our team contributed to making your stay enjoyable.We look forward to welcoming you back for another exceptional stay in the future. If there is anything we can assist you with in the meantime, please do not hesitate to reach out to us.Warm regards,NadineReception with the rest of your 25hours Team

10/10 Excellent

Glenn D

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and easy to get to most places in the city. Hotel was funky and cool. The staff are very friendly and helpful. Overall great place to stay.
Stayed 5 nights in Jan 2024
Response from Oskar on 5 Feb 2024
Dear Glennwe are super happy to get such a good and positive review. Its fantastic, that you enjoyed your stay with us and we are looking forward to greet you again in our house in the future.Till then we wish you all the best Your 25hours reception team from Copenhagen

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Design and Location
The hotel is amazing, the design and interior is very cool across! The lobby, the rooms, play on colors, just all around very cool hotel! The location is perfect for walking distance so many things!
Stayed 1 night in Jan 2024
Response from Oskar on 5 Feb 2024
Dear Anonymous,thank you for taking some of your time and sending us this positive review. We are super happy to get such a good and positive feedback. Hopefully we can welcome you again in the future.Till then we wish you all the bestYour 25hours reception team from Copenhagen.

10/10 Excellent

Alminda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed here for 3 days while we were on our Eurotrip honeymoon and we were SO happy that this was the last hotel in our trip. The hotel is stunning and everything is super aesthetic. It almost reminds me of a Wes Anderson film. The location is great, once you're outside you are in the strip of shopping. There is also a small grocery store if you need anything. We did get room service in one of the nights we stayed and I'm pretty sure they forgot our order since we didn't hear anything for about 2 hours after we ordered. We did call them again and we were able to get our dinner and they even threw in free dessert since they forgot. Despite that incident, we would definitely stay here the next time were in Copenhagen!
Response from Oskar on 5 Feb 2024
Dear Almindawe are so happy that you and your husband enjoyed your last stay of your honeymoon trip with us in Copenhagen.Sorry again for the mishap during the dinner. Please let us know what we can do for you next time you stay with us.Till then we wish you all the bestYour 25hours reception team from Copenhagen