Restaurant

Reviews of ibis budget Colmar Centre Ville

2 out of 5
ibis budget Colmar Centre Ville
15 Rue Stanislas, Colmar

Reviews

7.8

Good

Rating 10 - Excellent. 138 out of 553 reviews" "
Rating 8 - Good. 257 out of 553 reviews" "
Rating 6 - Okay. 103 out of 553 reviews" "
Rating 4 - Poor. 33 out of 553 reviews" "
Rating 2 - Terrible. 22 out of 553 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

David, Bedford

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The shower was very difficult to use for me. The water shot across the shower and I was unable to make the shower head stream in a usable direction. It was a hand held shower head. So I held it in my hand while trying to use liquid soap with the other one. The soap was watery - but smelled good. I guess I needed to carry a washcloth and a bar of soap. The location to downtown colmar is excellent. It was worth what we paid for but the room was very small. It was comfortable enough.
Stayed 2 nights in Apr 2024
Response from Bajram on 5 May 2024
Hello sir.Thank you for taking the time to write to us following your stay at ibis budget Colmar Centre-Ville.We are sorry that the service did not live up to your expectations and we would like to apologise for this.Ibis Budget Hotels are committed to providing you with the highest quality of service during your stay, so your feedback is very important to us.Please be assured that the necessary measures will be implemented to improve the quality of the services mentioned. Once again, we would like to thank you for your comments and hope to earn your trust again during your next stay.We look forward to welcoming you soon.With kind regards, Bajram, reception.

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for short stays, close to Colmar Centre
Stayed 2 nights in Apr 2024
Response from Front Desk on 30 Apr 2024
Good afternoon Madam,Thanks for the review. We're glad that you've enjoyed your stay.Kind regards,

8/10 Good

Elena, Ridgefield

Travelled with group
Liked: Property conditions & facilities
It was a nice hotel in the center of everything. Walkable distance to the park and Little Venice
Stayed 1 night in Mar 2024
Response from Bajram on 4 Apr 2024
Hello Madam.Thank you very much for your kind feedback.The hotel is indeed very well located, 2 minutes from the historic centre, less than 15 minutes from the train station and less than 20 minutes from the Little Venice district.Have a nice day.Best regards, Bajram, reception.

2/10 Terrible

Fiona

Stayed 1 night in Mar 2024
Response from Bajram on 4 Apr 2024
Good afternoon, Madam.We are sorry that your stay did not go as planned.Kind regards, Bajram, reception.

6/10 Okay

Navjot

Travelled with family
Room was clean. Staff provided a great service. The hotel is located at walkable distance from the centre.
Response from Front Desk on 28 Mar 2024
Good Afternoon Sir,Thanks for the review. We're glad that you've enjoyed your overall stay.Kind regards,

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from All Front Desk Team on 9 Jan 2024
Good Morning Sir,Thanks for the review. We're glad that you've enjoyed your overall stay.Kind regards,

10/10 Excellent

Laetitia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Joanna / La réception on 31 Dec 2023
Bonjour Madame,nous vous remercions pour le temps consacré à nous écrire. Nous sommes ravis que l'appréciation globale de votre séjour a été plutôt positive.Bien à vous,

6/10 Okay

Kevin

Liked: Cleanliness
The hotel room was to small fot the 2 of us. So we had to spent most of the time out, on the other wah its centrally situated to the city centre
Stayed 4 nights in Nov 2023
Response from Front Desk on 21 Dec 2023
Good evening Sir,Thanks for the review. We're sorry that the room's size wasn't what you've expected.Kind regards,

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Front Desk on 21 Dec 2023
Good evening Sir,Thanks for the review. We're glad that you've enjoyed your overall stay.Kind regards,

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Car parking is poor
Stayed 1 night in Oct 2023
Response from Joanna / Front Desk on 31 Oct 2023
Good Morning,Thanks for taking your time to write us down a review. We're sorry that your experience didn't meet your expectations. Best regards,

8/10 Good

Graham

Travelled with partner
Liked: Staff & service, property conditions & facilities
Average Ibis hotel. Great staff. OK breakfast. Not many restaurants without a short walk. Quiet, clean, good value. Would stay again.
Stayed 1 night in Oct 2023
Response from Front Desk on 25 Oct 2023
Hello,Thank you for taking the time to write to us following your stay at ibis budget Colmar Centre-Ville.We are very sorry that the service did not live up to your expectations and would like to apologise for this.Ibis Budget Hotels are committed to providing you with the highest quality of service during your stay, so your feedback is very important to us.Please be assured that the necessary measures will be implemented to improve the quality of the services mentioned. Once again, we would like to thank you for your comments and hope to earn your trust again during your next stay.Have a nice day,The reception

8/10 Good

Hannah

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2023
Response from Joanna / Front Desk on 30 Sept 2023
Gooad afternoon Madam,Thanks for the review. We're glad that you've enjoyed your stay.Kind regards,

8/10 Good

Iordan

Stayed 1 night in Sep 2023
Response from Joanna / Front Desk on 27 Sept 2023
Gooad afternoon Madam/Sir,Thanks for the review. We're glad that you've enjoyed your stay.Kind regards,

10/10 Excellent

Pierre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and and decent price to boot
Very good location. Decent hotel for the price. Great value for the price
Stayed 1 night in Sep 2023
Response from Joanna / Front Desk on 15 Sept 2023
Good afternoon Sir,Thanks for the review. We're glad that you've enjoyed your stay.Kind regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2023
Response from La réception on 17 Apr 2023
Bonjour Madame/ Monsieur ,Nous vous remercions pour le temps consacré à nous écrire. Nous sommes ravis que votre séjour a atteint vos attentes .Bien à vous,

10/10 Excellent

BARBARA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice staff & breakfast included, good area
Response from Thierr/front desk on 11 Jan 2023
Hello Barbara,We are delighted that your stay was well.We will send to the team. All our wishes for 2023..The reception

10/10 Excellent

Gabriel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2022
Response from Joanna / La réception on 28 Dec 2022
Bonsoir Monsieur,Nous vous remercions pour le temps consacré à nous écrire. Nous sommes ravis que votre séjour vous a plu.Bien à vous,

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, room comfort
Stayed 1 night in Nov 2022
Response from Joanna / Front Desk on 4 Dec 2022
Good evening Madam/Sir,Thanks for the review. We're sorrey that the room didn't met your expectations.Best regards,

8/10 Good

Rosemary

Stayed 1 night in Nov 2022
Response from All Ibis Budget Colmar Team on 27 Nov 2022
Good Evening Madam,Thanks for the review. We're glad that you've enjoyed your overall stay.Kind regards,

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location on the outskirts of old town Colmar. Most attractions, restaurants and shops are easily reachable on foot. Quiet location and friendly staff. Rooms are compact but ideal for a city trip when I spend most of the time outdoors.
Stayed 3 nights in Oct 2022
Response from Joanna / Front Desk on 16 Oct 2022
Good Afternoon Sir,Thanks for the review . We're glad that you've enjoyed your stay.Kind regards,

8/10 Good

nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Joanna / Front Desk on 11 Oct 2022
Good evening Madam,Thanks for the review. We're glad that you've enjoyed your overall stay.Kind regards,The front office

8/10 Good

nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022
Response from Front Desk on 10 Oct 2022
Good Evening Madam,Thanks for the review. We're glad that you've enjoyed your stay.Kind regards,

8/10 Good

Roxana

Stayed 3 nights in Sep 2022
Response from All Front Desk Team on 4 Oct 2022
Good afternoon Madam,Thanks for your review. We're glad that you've enjoyed your stay.Kind regards

6/10 Okay

Hugo

Stayed 2 nights in Sep 2022
Response from Joanna / La réception on 13 Sept 2022
Bonsoir Monsieur,Nous vous remercions pour le temps consacré à nous laisser un score. Nous sommes désolés que votre séjour n'était pas à la hauteur de vos attentes.Cordialement,

8/10 Good

Sonja

Liked: Staff & service, property conditions & facilities, room comfort
Overnight stop off
Functional room, comfy bed, easy location
Stayed 1 night in Aug 2022
Response from Joanna / Front Desk on 20 Aug 2022
Good Afternoon Madam,Thank's for your review. We're glad that you've enjoyed your stay.Best regards,

10/10 Excellent

Ming Ren

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, nice room, within walking to good foods, train station and POI.
Stayed 3 nights in Jul 2022
Response from Julie / Reception manager on 14 July 2022
Thank you Ming for you kind feedback. Best regards,

10/10 Excellent

Sin Wan

Stayed 1 night in May 2022
Response from Joanna / Front Desk on 22 May 2022
Good afternoon Mr Wan, We're glad that you've enjoyed your stay. We wish to welcome you soon, Best regards,

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
i recommend
Stayed 3 nights in Jan 2022
Response from Joanna / Front Office on 3 Feb 2022
Good Morning Madam Tamara, We thank you for the great review you left about our hotel! We wish to see you soon! Best regards,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great Location
Great location, convinient parking and offers breakfast. My only one downside was the beds, hard and back killers. But the location is great, at a walking distance from the main rues in The ville.
Stayed 1 night in Jan 2022
Response from Joanna / Front Office on 6 Jan 2022
Good morning Sir/ Madam, We appreciatte the time you've spent to comment about our hotel. We are glad you enjoyed your stay in our city, And we hope we can see you soon! Best regards,

8/10 Good

Vipul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern facility. Room is very small. Good for one night. Location is good as city center is walkable
Stayed 1 night in Dec 2021
Response from Joanna / Front Office on 5 Jan 2022
Good Morning Sir Vipul, We thank you very much for your comment and your score. We'll be glad to welcome you another time. We wish you a wonderful day, Best regards,

10/10 Excellent

Brad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. It’s a budget hotel, so size was expected. Had to ask for more pillows (only one for a room of three). Would have been better if shower door wasn’t partially see through considering there’s no extra space to change.
Stayed 3 nights in Dec 2021
Response from Joanna / Front Office on 29 Dec 2021
Good Afternoon Mr Brad, - Thank you for taking the time to tell us about your experience at the ibis budget Colmar Centre-Ville. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

10/10 Excellent

Dinah

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2021
Response from Joanna / Front Office on 29 Dec 2021
Good Afternoon Miss Dinah, - Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

4/10 Poor

Melissa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stay Elsewhere
The toilet ran continuously after it was flushed. The shower door did not close properly. There was no hot water. The vending machines for drinks were out of order. I could hear the people in the next room.
Stayed 1 night in Dec 2021
Response from Joanna / Front Office on 26 Dec 2021
Good Afternoon Miss Melissa, Thank you for taking the time to tell us about your experience at the ibis budget Colmar Centre-Ville. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

10/10 Excellent

Sofia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Joanna / La réception on 25 Dec 2021
Bonjour Madame Sofia, Nous vous remercions pour vos commentaires suite à votre séjour à ibis budget Colmar Centre-Ville. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs.

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing fancy but convenient location.
Great location; No frills hotel. The hot water was used up by 9am so that was annoying. Bed was uncomfortable/too hard. We only stayed one night so it was fine as long as you don’t have high expectations. The staff was very pleasant and helpful. Hotel was very clean as well.
Stayed 1 night in Dec 2021
Response from Joanna / Front Office on 24 Dec 2021
Good Morning Miss Patricia, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

4/10 Poor

Julie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
this property is a two star, but i would say a zero star. the whole place felt dirty and run down. the elevator was not working. the room was so small you could barely walk by the bed. the shower smelled of mildew and we did not use it. there was a lot of road noise throughout the night. at 4am a party of girls came back from partying making noise in the hallway for some time.
Stayed 2 nights in Dec 2021
Response from Joanna / Front Office on 11 Dec 2021
Good Morning Madam Julie, Thank you for taking the time to tell us about your experience at the ibis budget Colmar Centre-Ville. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

8/10 Good

Sarah

Travelled with group
Liked: Cleanliness, property conditions & facilities
Good location, small room
We stayed only one night as planned. The room was very small, but clean. The hotel is located just outside the old town and fairly close to the train station.
Stayed 1 night in Aug 2021
Response from Joanna- Front desk on 4 Oct 2021
Miss Sarah, Good Afternoon, We're glad you're enjoyed your stay, and we're very pleased with your review. Best regards,

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Trong Luu

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Margot on 6 July 2021
Merci beaucoup pour votre note ! Bonne journée à vous

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from mp on 17 Feb 2021
Merci pour votre note, cela nous fiat chaud au cœur ! Hotel ibis budget // Margot

4/10 Poor

robert, derby

Travelled with family and small children, Travelled with group
Liked: Cleanliness
Disliked: Staff & service
when we arrived there was 2 rooms when we payed for three,i had to pay for another. also the family room only had 3 beds for 4 persons which was changed.in the morning the monies were refunded for the room after i siad i contact expedia
Stayed 1 night in Jul 2020
Response from Daniel on 8 Oct 2020
Madame/Monsieur, Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à ibis budget Colmar Centre-Ville. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Ibis Budget sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assuré(e) que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquée. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Madame/Monsieur, en l’expression de nos sentiments les meilleurs. Daniel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from Emmanuelle on 13 Mar 2020
Madame, Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, Monsieur, nos salutations distinguées. Emmanuelle KAUFHOLTZ DIRECTRICE

4/10 Poor

Conrad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grossly overprices
Hotel itself was okay. The room was comically small. We went during the height of the Christmas Markets. As a result the room was grossly overpriced. Definitely a case of limited supply and high demand. They were the only rooms available on our travel date.
Stayed 1 night in Dec 2019

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2019

2/10 Terrible

David

Disliked: Cleanliness, property conditions & facilities, room comfort
Hot, no aircon, noisy
Room was unbearably hot, aircon not working. If the window was opened smoke from people smoking below came in and room was then very noisy also. Toliet seat was broken and floor of room was very grubby. On the plus side the receptionsit was helpful.
Stayed 1 night in Sep 2019

8/10 Good

John Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Hotel clean, well located, good service. Rooms are too small.
Stayed 1 night in Sep 2019

8/10 Good

Allan Graugaard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cost was good, room very clean and efficiently laid out. Pillows were uncomfortable but overall good.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Tiny rooms, but we weren't in our room much but to sleep. Well located for the price near the Centre Ville and good for a night or two.
Stayed 1 night in Sep 2019