Superior Queen Room
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Reviews of Colac Mid City Motor Inn

3.5 out of 5
Colac Mid City Motor Inn
289-295 Murray Street, Colac, VIC

Reviews

8.6

Excellent

Rating 10 - Excellent. 269 out of 638 reviews" "
Rating 8 - Good. 270 out of 638 reviews" "
Rating 6 - Okay. 69 out of 638 reviews" "
Rating 4 - Poor. 22 out of 638 reviews" "
Rating 2 - Terrible. 8 out of 638 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

David

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Colac Mid City Motor Inn on 17 Apr 2024
Dear David, Thank you for taking the time to review our service. We appreciate your business and are glad that we were able to assist you. However, we understand that there are areas where we can improve. We are committed to providing excellent service. Your complete satisfaction is important to us and we hope to have the opportunity to demonstrate this to you in the future.

2/10 Terrible

john

Liked: Staff & service
Disliked: Property conditions & facilities
the bed was a hard rack of springs with little covering...almost impossible to sleep in
Stayed 1 night in Apr 2024
Response from Colac Mid City Motel on 8 Apr 2024
Dear John, Thank you for taking the time to review our [specific service]. We appreciate your business and are glad that we were able to assist you. However, we understand that there are areas where we can improve. We are committed to providing excellent service. Your complete satisfaction is important to us and we hope to have the opportunity to demonstrate this to you in the future.

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean hotel
Stayed 3 nights in Apr 2024
Response from Colac Mid City Motel on 6 Apr 2024
Hi [Reviewer's Name], Thank you for taking the time to leave us a review. We're so glad to hear that you were satisfied with our services. Our team is committed to delivering high-quality service, and your feedback greatly encourages us. We look forward to serving you again!

6/10 Okay

Ankur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are 2 types of superior queen room where one is double the size of the other but both are of the same price. The pics are extremely deceptive!
Stayed 1 night in Mar 2024
Response from Colac Mid City Motor Inn on 31 Mar 2024
Hello Ankur, Thank you for your review and for using our services. We're pleased to have been able to assist you, though it's clear that we have areas to improve. We are always working towards improving our services and your feedback is valuable to us. Thank you for sharing your experience with us, we will consider your feedback. Ensuring your complete satisfaction is important to us, and we hope to have the opportunity to demonstrate this in the future.

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Good staff Very central to everything
Stayed 1 night in Feb 2024
Response from Colac Mid City Motor Inn on 29 Feb 2024
Thank you for staying with us.Glad you enjoyed your stay

10/10 Excellent

Roxane

Liked: Cleanliness, staff & service, property conditions & facilities
I was able to change to a ground floor room with no issue, everyone was very friendly and helpful.
Stayed 1 night in Feb 2024
Response from Colac Mid City Motor Inn on 17 Feb 2024
Thank you for staying with us & for your feedback.

8/10 Good

Michelle

Liked: Cleanliness, staff & service
Queen room was small but clean - bathroom looked to have been renovated recently. Bed was a bit on the firm side. We enjoyed our stay and would come again.
Stayed 1 night in Feb 2024
Response from Colac Mid City Motor Inn on 13 Feb 2024
Thank you for staying with us & your feedback

4/10 Poor

margaret

Travelled with group
Disliked: Staff & service, property conditions & facilities
Reception staff were relieving managers and not very polite. Bathroom was not clean with a lot of mould
Stayed 1 night in Feb 2024
Response from Colac Mid City Motor Inn on 11 Feb 2024
Thank You for staying with us.

2/10 Terrible

Kaye

Stayed 1 night in Jan 2024
Response from Colac Mid City Motor Inn on 21 Mar 2024
Hello Kaye, Thank you for your review and for using our services. We're pleased to have been able to assist you, though it's clear that we have areas to improve. We're committed to excellence and would greatly value any further feedback you could provide. Ensuring your complete satisfaction is important to us, and we hope to have the opportunity to demonstrate this in the future.

8/10 Good

Stewart

Stayed 1 night in Jan 2024
Response from Colac Mid City Motor Inn on 8 Feb 2024
Thank You for staying with us.

8/10 Good

Leo

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from Colac Mid City Motor Inn on 8 Feb 2024
Thank you for staying with us

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from Colac Mid City Motor Inn on 21 Jan 2024
Thank you for staying with us.

6/10 Okay

Andrew

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great location and very clean, just needs updating
Stayed 2 nights in Jan 2024
Response from Colac Mid City Motor Inn on 19 Jan 2024
Thank you for staying with us.

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Colac Mid City Motor Inn on 17 Jan 2024
Hi HeatherThank you for your feedback & for staying with us.

10/10 Excellent

Rodney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Colac Mid City Motor Inn on 8 Feb 2024
Thank you for staying with us.

8/10 Good

Barbara

Liked: Cleanliness, staff & service
Clean, easy access, furniture and decor dated but functional. Bed was not overly comfortable. Friendly staff.
Stayed 4 nights in Dec 2023
Response from Colac Mid City Motor Inn on 19 Jan 2024
thank you for staying with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick Stay
Great Place to stay. Rooms are in good condition and Bathrooms are very neat and Tidy. Easy Walk to food.
Stayed 1 night in Dec 2023
Response from Colac Mid City Motor Inn on 19 Jan 2024
Thank you for staying with us.

10/10 Excellent

GJ

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 1 night in Jan 2024
Response from Colac Mid City Motor Inn on 17 Jan 2024
Thank you for your feed back & for staying with us.

10/10 Excellent

Dilip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Colac Mid City Motor Inn on 10 Dec 2023
Thank You for staying with us

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Colac Mid City Motor Inn on 3 Jan 2024
Thank Yoy for your feedback and for staying with us.

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A return client. That says something surely! Motel rooms are well appointed and well proportioned. Being set-back from main street, they are also quiet. There is a convenient in-house restaurant at front. Tiny walk to fast foods, parks, all shopping - incl supermarkets. Parking is easy with main street and back street access. Recommended. Will always be my go-to accommodation when in this area.
Stayed 1 night in Nov 2023
Response from Colac Mid City Motor Inn on 5 Dec 2023
Thank you for your kind words and for taking the time to review us.

10/10 Excellent

Lesley

Stayed 1 night in Nov 2023
Response from Colac Mid City Motor Inn on 5 Dec 2023
thank you for posting the review

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet accommodation, obliging Manager.
Stayed 2 nights in Nov 2023
Response from Colac Mid City Motor Inn on 11 Nov 2023
Thank you

8/10 Good

Amanda

Travelled with family, Travelled with group
Liked: Cleanliness, amenities
Comfortable and clean
Stayed 1 night in Nov 2023
Response from Colac Mid City Motor Inn on 7 Nov 2023
Thank you for your feedback

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Easy & friendly check in Room comfortable & clean but a bit dated and run down
Stayed 1 night in Oct 2023
Response from Colac Mid City Motor Inn on 22 Oct 2023
Thank you for staying with us.

8/10 Good

Bill

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean, comfortable and quiet.
Stayed 1 night in Sep 2023
Response from Colac Mid City Motor Inn on 7 Nov 2023
Thank you for your feedback

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Colac Mid City Motor Inn on 24 Sept 2023
Thank You For Staying With Us

10/10 Excellent

Kaylene

Stayed 1 night in Aug 2023
Response from Colac Mid City Motor Inn on 24 Sept 2023
Thank You For Staying With Us

10/10 Excellent

Mal

Stayed 1 night in Jul 2023
Response from Colac Mid City Motor Inn on 24 Sept 2023
Thank You For Staying With Us

10/10 Excellent

Craig, Kerang

Business traveller
Liked: Cleanliness
Clean room bathroom was great nice place to stay
Stayed 1 night in Jul 2023
Response from Colac Mid City Team on 14 July 2023
Thank You for staying with us & your feed back.

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great over night stay
Stayed 1 night in Jul 2023

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Colac Mid City Team on 1 July 2023
Thank you for staying with us

10/10 Excellent

David

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great accommodation
Stayed 1 night in Jun 2023
Response from Colac Mid City Team on 8 June 2023
Thank you for staying with us

10/10 Excellent

Damon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent, would definitely stay again.
Stayed 1 night in Jun 2023
Response from Colac Mid City Team on 6 June 2023
Thank you for your lovely feedback. & We hope to see you again

8/10 Good

Mark

Stayed 1 night in May 2023
Response from Kristen on 30 May 2023
thank you for your kind review

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was beautiful and clean! You could tell it had been cleaned thoroughly the moment you walked in the door. Comfy firm beds, good heating and a nice big bathroom. Friendly reception staff and top location. We will be back!
Stayed 1 night in May 2023
Response from Kristen on 30 May 2023
thank you for your kind review

8/10 Good

Les

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Geoff

Liked: Cleanliness, room comfort
Stayed 1 night in May 2023
Response from Kristen on 30 May 2023
thank you for your kind review

8/10 Good

Rodney

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and friendly , clean and comfortable , would definitely stay there again .
Stayed 1 night in May 2023
Response from Kristen on 30 May 2023
thank you for your kind review

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service
Location was great for convenience but just another urban hotel really
Stayed 1 night in Apr 2023
Response from Kristen on 30 May 2023
thank you for your kind review

6/10 Okay

Mark

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Rooms not as shown on website. No DVD player. No washing Machine. No Clock. Great Location. Clean Rooms.
Stayed 2 nights in Apr 2023
Response from Colac Mid City Motor Inn on 10 Apr 2023
Hi Mark, thank you for staying in Colac Mid-city. regarding the clock, it is on the bedside table with inbuilt radio, for the DVD player it is inbuilt with the TV and for a separate unit you can ask in the reception, for the washing machine we have guest coin laundry. if you had asked us during your stay, we would have guided you.

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mid City Motor Inn is centrally located on the main street in Colac. Our unit was clean, well appointed, reasonably spacious and comfortable. Good off-street parking was also provided directly outside our unit. Nothing to be critical of. Good value.
Stayed 1 night in Mar 2023
Response from Colac Mid City on 10 Apr 2023
Dear Peter, thank you for taking the time to give us an excellent star rating. Your feedback gives us motivation and at the same time appreciation as well.

10/10 Excellent

Alison

Liked: Cleanliness, staff & service
Beautiful room, very clean and spacious. Would recommend highly. Alison
Stayed 1 night in Mar 2023
Response from Colac Mid City on 10 Apr 2023
Dear Alison, thank you for taking the time to give us an excellent star rating. Your feedback gives us motivation and at the same time appreciation as well.

10/10 Excellent

Anilkumar Manikappa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2023
Response from Colac Mid City on 10 Apr 2023
Dear Anilkumar, thank you for taking the time to give us an excellent star rating. Your feedback gives us motivation and at the same time appreciation as well.

10/10 Excellent

Luna Fahmida

Stayed 1 night in Feb 2023
Response from Colac Mid City on 10 Apr 2023
Dear Luna, thank you for taking the time to give us an excellent star rating. Your feedback gives us motivation and at the same time appreciation as well.

8/10 Good

Leeanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and tidy
Stayed 2 nights in Feb 2023
Response from Kristen on 6 Mar 2023
Hello Leeanne thank you for your Kind review

8/10 Good

Ian

Liked: Cleanliness, staff & service
Disliked: Amenities
Good value and clean and quiet so good sleep. Basic 1970s decor and cold shower tap seized although shower worked for me.
Stayed 1 night in Feb 2023
Response from Kristen on 6 Mar 2023
Hello Ianthank you for your feedback

10/10 Excellent

Darren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Feb 2023
Response from Kristen on 6 Mar 2023
Hello Darren thank you for you kind review

4/10 Poor

Michelle

Travelled with partner
Disliked: Amenities, property conditions & facilities
Not a true representation on the website
Stayed 2 nights in Feb 2023
Response from Colac Mid City Inn on 13 Feb 2023
Dear MichelleThank you for choosing Colac Mid-city Motel,On our website, we have presented all our diverse types of rooms, you may have looked at one of the superior rooms but you booked a standard queen room. Other than that, all the room types you can see on our website or any other online platform.Thank you.

10/10 Excellent

paul, welland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean large room. Toaster, kettle and microwave etc
Stayed 1 night in Feb 2023
Response from Kristen on 6 Mar 2023
Hello Paul thank you for your kind review