All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Easy access and good location with beach and dining options within walking distance
Janelle
Stayed 2 nights in Mar 2024
Response from Management & Staff on 10 Mar 2024
Thank you Janelle for the review, we are pleased to hear you enjoyed our great location and experienced some of the nearby dining options and beach. We hope to welcome you again.
Great place to stay right across the street from the beach and within short walking distance to stores and restaurants. Nice pool and huge balcony. Free covered parking and free laundry on site. Only negative is that the air con is only in the living room so the bedrooms were kind of hot, and also the air con is on a 4 hour timer so it shuts off in the night.
Carolin
Stayed 1 night in Feb 2024
Response from Management and staff on 18 Feb 2024
Hi Carolin, Thank you for your review.We are pleased you enjoyed your stay and hope we can welcome you back again.
Thank you Susan for the perfect score. We are pleased you enjoyed your stay and hope to welcome you again.
10/10 Excellent
Mark
Travelled with partner
6 Feb 2024
Liked: Cleanliness, amenities
Close to beach and food
Mark
Stayed 1 night in Feb 2024
Response from Management & Staff on 6 Feb 2024
Thank you Mark for the perfect review score. We certainly are in a good location and are glad you got to experience the area. We hope we can welcome you again.
This property was advertised as an apartment, but is is a very small area that a bed and a small table fits in with a small bathroom to the side. There are no sitting areas and barely enough room in the space for the bed!!! The entire "apartment" was only about a 8x10 room. It has a NOT an apartment!!! I feel duped. To add to our disappointment there is literally nothing nearby.
Sandra
Response from Management & Staff on 30 Jan 2024
Hi Sandra, we are sorry to hear this. You did not book an apartment and there are photos of the hotel room you did book so we apologise if you misunderstood. We are glad our staff were able to attend and move you to an apartment. We hope you were able to explore the area as so many of our reviews rate our location so highly as there is so much nearby in the way of shopping, restaurants, beaches and attractions. We hope you enjoy the rest of your holiday.
Good afternoon. Great to hear you enjoyed your stay with us. Please be aware you may call reception between normal office hours at any time should something have been missed in your room and we are more than happy to accommodate. We look forward to welcoming you back in the future.
10/10 Excellent
Trudy
Travelled with family
12 Jan 2024
Liked: Amenities
Loved our short stay, very clean & tidy, plenty of room & wonderful caring staff
Trudy
Stayed 2 nights in Jan 2024
Response from Management & Staff on 12 Jan 2024
Thank you Trudy for your wonderful review. We are happy to hear you enjoyed your stay with us and will pass your comments on to our staff. We hope to welcome you again.
10/10 Excellent
Shaun
Travelled with family
10 Jan 2024
Liked: Cleanliness, staff & service, room comfort
Brilliant halfway point between Brisbane/Newcastle
We needed a halfway point to stop over between Brisbane and Newcastle and honestly we couldn't have asked for better. This place was well priced comfortable and the pool was just awesome to dip into after a long drive.
Shaun
Stayed 1 night in Jan 2024
Response from Management & Staff on 10 Jan 2024
Thank you Shaun for the great review. We are pleased you enjoyed your stay with us. We hope we can welcome you again.
Was a last minute booking for an overnight stop. Straight forward booking and very clear communication with management. Room was immaculately clean, comfy beds and fantastic location. Will definitely stay here again. 5 stars all round!
Timothy
Stayed 1 night in Jan 2024
Response from Management and staff on 9 Jan 2024
Hi Timothy,Thank you for your kind review.We are pleased you enjoyed your stay with us and are glad to hear you will stay again. We look forward to your stay in the future.
Property was clean and tidy and the location fantastic, great place to just leave belongings and go out and explore Coffs Harbour. But very basic, no oven, no broom to just give the floor a quick sweep, staff only available through a phone number.
Carolina
Stayed 2 nights in Jan 2024
Response from Management & Staff on 10 Jan 2024
Thank you Carolina, we appreciate your review. We certainly are in a great location for seeing the local area. Staff are always only a phone call away and can attend if required at any time. We hope we can welcome you again.
The property was in great condition and wasconvenient
Unfortunately No wifi maybe the owner should consider connecting to the wifi
ALAN
Stayed 1 night in Dec 2023
Response from Management & Staff on 29 Dec 2023
Hi Alan, thank you for your review. We apologise for any confusion regarding the wifi as we do provide free, fast speed wifi throughout the property. We hope we can welcome you for another stay.
10/10 Excellent
Sailesh
Travelled with partner
28 Dec 2023
clean and well situated property
Sailesh
Stayed 1 night in Dec 2023
Response from Management & Staff on 29 Dec 2023
Thank you Sailesh, we are pleased you enjoyed your stay and hope we can welcome you again.
4/10 Poor
steve
Travelled with partner
23 Dec 2023
the room entrance was onto the carpark and there was continual noise from people entering and leaving.
Then customers started packing their care from 5am slamming doors and keeping us awake.
room had no natural air flow.
steve
Stayed 1 night in Dec 2023
Response from Management & Staff on 23 Dec 2023
Hi Steve, we apologise for the issues you experienced. It is a busy time of the year and people are often arriving late and leaving early and we apologise this impacted you. We hope we can welcome you again.
8/10 Good
Antonio
Travelled with family
16 Dec 2023
Liked: Cleanliness, staff & service, room comfort
Normal
Ok for one night , parking , beach , supermarket
Antonio
Stayed 1 night in Dec 2023
Response from Management & Staff on 23 Dec 2023
Thank you for the review Antonio. We hope we can welcome you again.
Clean and bright apartment. Great location.
Park Beach was easily accesible - short walk of about 100m.
Mei Imm Eileen
Stayed 1 night in Dec 2023
Response from BP Staff on 8 Dec 2023
Thank you for your feedback. We're happy you enjoyed your stay with us and we hope to welcome you back.
2/10 Terrible
Vinay
8 Dec 2023
Vinay
Stayed 1 night in Nov 2023
Response from Management & Staff on 28 Dec 2023
Hi Vinay, we are disappointed that you have given such a low review score without further information. We are unaware of any issues during your stay in November. If you would like to discuss further please feel free to contact us.
The Hotel is well placed for the beech there are shops and restaurants within walking distance.
The pool was kept very clean.
It was a very quiet and peaceful hotel. The beeches around the hotel are glorious.
June
Stayed 4 nights in Nov 2023
Response from Management & Staff on 5 Dec 2023
Thank you for the great review. We are in an ideal location and glad you were able to enjoy our beautiful beaches and your stay with us. We hope we can welcome you again.
Great respect to all the staff, especially the cleaning staff who certainly pay attention to detail. Thank you for a wonderful stay. See you again!
Esther
Stayed 1 night in Nov 2023
Response from Management & Staff on 15 Nov 2023
Thank you Esther for your great review and lovely comments. Our wonderful staff put a lot of effort into their job and they appreciate your comments. We hope we can welcome you again soon.
Easy to book online. Key retrieval was quick and easy. Unit was very clean and modern (updated). Access to pool from the unit was great. Customer service from the complex (Josh) was excellent. Recommended for value for money.
Deborah
Stayed 1 night in Nov 2023
Response from Management & Staff on 13 Nov 2023
Thank you for the great review Deborah. Your comments are appreciated and we will pass them on to our staff member Josh. We are pleased you enjoyed your stay and hope to welcome you again.
Was an amazing experience, had everything you could think of with the added bonus of being so quiet.. This place is a must visit. Definitely will be staying there again next time we are down that way. Absolutely amazing
Timothy
Stayed 1 night in Nov 2023
Response from BP Staff on 11 Nov 2023
Hi Timothy, thanks so much for your review, we're glad you enjoyed your stay! Hope to welcome you back on your way to Coffs again
This accommodation was in a quiet area of Coffs Harbour. The motel style room was very clean and well maintained. Having a pub across the road to walk to was very handy. The only complaint I would have is that as there is no front reception area, we found it hard to find our room. It would have been helpful to have the room location forwarded to us in a text.
DIANNE
Stayed 1 night in Oct 2023
Response from Management and Staff on 16 Oct 2023
Thank you Dianne for the great review. We are so pleased you enjoyed your stay and will use your comments in regard to finding the room under advisement and look at ways to improve our system. We hope we can welcome you again.
Stayed one night with 2 other adults. Room was clean and comfortable and met our requirements. Unit backs on to pool and upon arrival were greeted with screaming children running past the door. Not what you want to hear after driving for several hours. Had difficulties opening safe to collect keys. After several attempts worked out that handle had to be in an EXACT spot before allowing door to open.
This booking looses major points as when I was making the booking online, my computer froze and incorrect date was booked. I wanted the next day. Contacted lastminute.com immediately to rectify issue. They spoke to apartment who advised that I needed to cancel the booking and rebook paying the cancelation fee of several hundred dollars.
This was not appreciated as the original booking had only been made less than 5 minutes earlier by the time they were contacted. I had to rebook as I had already spend several hours trying to book somewhere in Coffs harbour for that night I required so I sucked up the cancelation fee. The room was fine but the service sucked. There are no staff on site.
Kathryn
Response from Management & Staff on 16 Oct 2023
Hi Kathryn, we are pleased you found your apartment clean and comfortable. Please let us know of any concerns during your stay and we will immediately follow up. We are sorry to hear of your experience with booking but please rest assured that a full refund was issued for your incorrect booking and we amended your date and only charged you once. We are following this up with last minute as it is they who took payment and are responsible for the refund. We hope you will consider a future stay with us.
10/10 Excellent
ryan
Travelled with family, Travelled with family and small children
15 Oct 2023
Stayed there 2 years in a row great spot
ryan
Stayed 1 night in Oct 2023
Response from Management & Staff on 15 Oct 2023
Thank you Ryan for the great review, we are pleased you decided to stay with us again and would love to host you again next year.
8/10 Good
Stephen
13 Oct 2023
Liked: Cleanliness, staff & service
.
Stephen
Stayed 1 night in Oct 2023
Response from Management & Staff on 13 Oct 2023
Thank you for the review Stephen, we hope to welcome you again.
The apartment was clean, quiet and near everything we needed. Staff were friendly and helpful.
John
Stayed 1 night in Oct 2023
Response from Management & Staff on 11 Oct 2023
Hi John, thank you for your review. We are so pleased to hear you enjoyed your stay in the apartment and our great staff. We hope we can welcome you for another stay.
Poor staff communication and cooperation unfortunately
Shervin
Stayed 1 night in Sep 2023
Response from Management & Staff on 2 Oct 2023
Hi Shervin, we are sorry you were disappointed with your stay. We apologise we couldn't assist with the late checkout you requested. We do our best to accommodate requests however as it was a long weekend, unfortunately, we could only offer an extra half hour on this occasion.
Very clean and tidy/ had everything we needed for a short stay / good location next to beach.
glenn
Stayed 1 night in Aug 2023
Response from Management & Staff on 24 Aug 2023
Thank you Glenn for the review, we are pleased you enjoyed your stay and hope we can welcome you again.
6/10 Okay
Dimitrios
Business traveller
19 Aug 2023
Liked: Cleanliness, staff & service, room comfort
Dimitrios
Stayed 2 nights in Aug 2023
Response from Management and Staff on 20 Aug 2023
Hi Dimitrios, thank you for your review.We hope we can welcome you back again in the future.
8/10 Good
Wayne
Travelled with partner
18 Aug 2023
Liked: Staff & service
The toilet dripped and kept making noises and had to turn the tap off overnight
Wayne
Stayed 1 night in Aug 2023
Response from BeachPark Staff on 18 Aug 2023
Thank you Wayne for the review, we are pleased you found the property clean and enjoyed your stay. We apologise for the toilet noise and will look into it asap. We hope to welcome you back again.
I have previously recommended this property. The rooms have been updated and it is in a good location. However, on this occasion we were given a room that was extremely small, dark and with poor ventilation. Personally, I feel it would be better suited as a store room. I now understand that they note it as a "Travellers Room" (Unit 117). Unless you have nowhere else to stay I would suggest you do not take this option.
Don
Stayed 1 night in Aug 2023
Response from Management & Staff on 6 Aug 2023
Hi Don, we are sorry you did not enjoy your stay this time, as mentioned we are not always able to provide a complimentary upgrade. There are photos of all our rooms online, however, if you are unsure you are always welcome to call and we can assist and provide further information on the room type you booked. Again we apologise for any misunderstanding.